8,531 New Smiles Around the World
Operation Smile changed the lives of more than 8,500 children last year* and furthered its goal of sustainability in its
During international medical missions, medical volunteers traveled to 24 sites in 16 countries, providing full medical
evaluations to more than 6,500 patients and free surgical treatment to 3,155 children and young adults.
Also during last year, in-country teams of Operation Smile medical volunteers conducted local
In this missions in 13 countries, taking care of more children throughout the year. An additional
5,376 children were provided with free surgical treatment through local programs, for a total
Issue: of 8,531 children treated during both international and local medical missions.
Operation Smile continued its investment in sustainable development, providing our partner
Page 2 countries with medical training and education, quality assurance and state-of-the-art
Message from our Co-founders equipment and supplies, enabling them to provide advanced treatment for their own children.
Page 3 *Operation Smile’s 2004 fiscal year is July 1, 2003 to June 30, 2004.
The Fisherman – A Story
Children treated through How do we invest in sustainable
local programs in 2004
Message from our CMO development?
Operation Smile Attends In each of our 23 partner countries, we work within their
Medical Conferences medical infrastructures to improve access to specialized
Page 5 Kenya 295 surgical treatment for facial deformities. For Operation
International News Morocco 377 Smile, it begins with the international medical mission
International Mission Report Nicaragua 120 model then moves to sustainable programs on the local
Pages 6 -7 level. Our partners are given the skills to treat children on
Medical Mission Spotlight: Philippines 739 their own, with their own resources, their own volunteers,
Novosibirsk, Russia Russia 29 their own supplies and their own medical professionals.
Page 8 Thailand 763
Venezuela 158 It’s working.
Vietnam 1,076 In the last five years, the percentage of local missions has
Teamwork Helps Boy in Total local missions 5,376 increased from 14% to 63%. This year, more than half of
Venezuela Total international missions 3,155 our partner countries conducted medical missions or year-
Page 9 Total children treated 8,531 round programs on their own.
Photos: Marc Ascher
Events Around the U.S.
World Care Patient Update
Color printing donated by
Letton Gooch Printers, Inc.
Jonatan Sanchez of Barinas, Jonatan Sanchez after surgery Thu Phan Huynh Minh of Vung Thu Phan Huynh Minh after surgery
Venezuela, before surgery Tau, Vietnam, before surgery
Message from our Co-founders
As the year 2004 comes to a close, we’d like to reflect on this successful year for Operation
Smile and to briefly describe some initiatives the organization embarked on, bringing us
exciting changes and growth.
We have been focused on advancing what we call “the eight elements of Operation Smile.”
Global Medical Care Volunteerism Global Medical Education
Scientific Research Resource Partners Diplomacy and Leadership
Sustainable Development Advocacy for Improved Healthcare
Through these elements, we provide so much more than surgery; these elements are the basis
of what has evolved into continuous programs that have treated more than 80,000 children
as well as programs in our mission countries that support self-sufficiency, allowing our
volunteers to treat children on their own. In 2004, 63% of Operation Smile patients were
treated by healthcare professionals in our partner countries who take care of children
throughout the year.
Mission To further this self-sufficiency, we emphasized the credentialing of medical volunteers in our
mission countries. This means that not only can those volunteers participate in the
Statement international Operation Smile mission in their countries, they are now credentialed to
participate on missions in other countries as well. In fact, this past year more than half of our
Throughout the world, Operation medical mission team members were volunteers from the countries we serve.
Smile volunteers repair childhood
We also launched a new look for our Web site. The site has a new functionality that is more
facial deformities while building
interactive allowing for better communication with our volunteers and donors. It also
public and private partnerships that
provides the way to secure donations that we can acknowledge and process faster. This
advocate for sustainable healthcare
system upgrade has enabled us to increase our donations and to help more children. Since its
systems for children and families.
April launch, more than $250,000 has been raised through the new site.
Together, we create smiles, change
lives, heal humanity. Our direct response television program began airing nationwide in July 2004. With funds
provided by long-time supporters Frank Reidy and Tony Fung, Operation Smile engaged the
Russ Reid Company to produce this television campaign. It is designed to increase awareness
and funds for the organization by recruiting monthly donors called “Smile Partners.” Hosted
by Roma Downey, who is well-known for her role as “Monica” on TV’s “Touched by an
Angel,” the show delivers a powerful story of how Operation Smile changes lives around the
6435 Tidewater Drive world. The program has already dramatically increased our donor base, creating a stream of
Norfolk, Virginia 23509 residual income that will allow us to grow and expand our work for years to come.
Tel: 757-321-SMILE (7645)
Fax: 757-321-7660 We are proud of our accomplishments, proud of our volunteers, our donors—but most of all,
■ we are proud of the 8,531 Operation Smile children whose lives were changed this year with
Check out our Web site your help. We are a not-for-profit, but we are also a business. We are in the business of
www.operationsmile.org helping children; and what better way to invest your money and support, than in a child.
■ Thank you for your commitment, and if you can, please give generously to Operation Smile
Editors: one more time this year to help us invest in the future of the children and the families we
Lisa Jones serve.
Lisa Jardanhazy From our Operation Smile family to yours, we wish you happy, healthy holidays and a joyful
■ New Year.
Operation Smile extends its – Bill and Kathy Magee
sincere thanks to Letton Gooch
Printers, Inc., Norfolk, Va., for
making this newsletter possible Operation Smile would not be where we are today without
Operation Smile is a
our volunteers. To acknowledge the dedication of our thousands
United Nations Affiliated of committed volunteers, on December 3, Operation Smile thanked
Organization more than 2,100 of them in recognition of the United Nations
International Volunteer Day. (www.worldvolunteerweb.org)
2 Operation Smile
“The Fisherman” Anamais
By Cathy Snyders, Volunteer Speech Pathologist
August 2004 - Belem, Brazil, medical mission
Thirty-one-year-old Anamais's face and hands are dark and Don, a plastic surgeon
weather-worn, a product of many years as a “pescadoro,” a from Canada, has just
fisherman on the Brazilian Amazon river. He is stocky and scrubbed along with
muscular, but his face carries the look of an abused puppy, scared George, a surgeon
and apprehensive. He enters my speech therapy area, his eyes from Belem who will
darting left to right and his head hung as if in defeat. He lifts his assist him with the
head towards me, and I get a full glimpse of his eternal fisherman's operation. Courtesy of Cathy Snyders
embarrassment—a complete unilateral cleft, a facial crater that I wonder what the
rips through his smile and extends through his soul. poor fisherman thinks
of this international
“Tres veces,” he starts in Portuguese. “Three times, I have tried
endeavor. I hold his
other missions in this city, and each time I was told that I was too
hands as they give him
old. I was told to come back again the next year, but they said no
shots and wait for the
each year.” He tells me he was not allowed to go to school even
local anesthesia to take
though he had aspired to be a teacher. He has worked all of his
effect. Don makes
life on the docks and in the water—when he is out to sea, no one
marks along the
can crack jokes. I ask him if he is married and he buries his head,
fisherman's lips which
placing his hand over the shame he carries. “No,” he sighs.
serve as a guide during Anamais and Speech Pathologist Cathy
“Espero.” “I wish,” he says. His facial crevice is frightening to
surgery. He is an Snyders after his surgery
anyone who looks at him, and it has caused him a life of
architect, redesigning a
loneliness and left him without a “namorada,” “girlfriend.”
flawed face. He is a master artist, his canvas is this countenance.
I am relieved to see his name on the surgery list. The fisherman is
The procedure ends with nothing less than a miracle.
nervously fidgeting in his chair in the operating room waiting area.
The surgeons are meticulous and take considerable time and
They call his name, and he gives the “thumbs up” sign to indicate
effort. The fisherman sits up and anxiously takes the mirror I
he is ready for surgery. I am motioned to come too, and I walk
hand him. When he takes a glimpse of his new smile, his eyes
with him into surgery room #2. The room is daunting, but there is
grow large, he smiles, then looks at us and gives his big
a friendly, almost festive atmosphere as we enter. Francesca, an “thumbs up” sign. He holds the mirror and carefully touches
anesthesiologist from Italy, is starting to put a patient to sleep and what was once a mangled mouth, and is now a handsome smile
speaks softly in her native language. Bolan, a nurse from Finland, for a fisherman’s face.
speaks English with a heavy accent, Brazilian nurse Rita and
Brooke from North Carolina begin the prep work. Ivan, a dentist – Cathy Snyders
from Colombia, stands at the next bed, ready to extract teeth. Virginia Beach, Va.
Pediatric Advanced Life Support Course a Success in Honduras
In October, Operation Smile conducted a Pediatric Advanced Life Support (PALS) course
in Tegucigalpa, Honduras. Ten Honduran anesthesiologists and nurses were selected for the
two-day course and were provided advance materials to study. All attendees passed,
receiving PALS certification, which is required to participate on Operation Smile medical
The course material was taught using pediatric manikins, defibrillators and visual aids to
properly convey the pediatric life support skills, and two Operation Smile Honduras
volunteers translated. The small class size provided an opportunity for thorough and
comprehensive interaction between the teachers and participants.
Instructors use the PALS course to train healthcare providers to recognize and treat
childhood emergencies, including cardiac and respiratory arrest.
Long-time Operation Smile volunteer PALS certifiers, long-time volunteers Tom Calogrides, M.S., N.R.E.M.T.-P. and Tom
Tom Mingin (left) preps students for Mingin, B.S., N.R.E.M.T.-P. and first-time volunteer, Pete Meaney, M.D., M.P.H., earned
their practical exam rave reviews from their students.
Operation Smile 3
Message from our Chief Medical Officer
Most volunteer team members who participate on Operation Smile
international medical missions describe the experience as “life changing.” All
would agree that they’ll never forget the children they helped throughout the
two-week mission. Every member of our mission teams plays a vital role in
assuring that the team provides the highest level of care and safely operates on
as many children as possible. In my on-going effort to familiarize you with the
various medical professionals that participate on every Operation Smile mission,
I would like to explain the importance of having a dentist on all of our
(left to right) Operation Smile Chief Medical international medical missions.
Officer Dr. Robert Rubin and Steve Block,
acting president for Datascope Corp.’s Patient During the screening days of a mission, every patient receives a dental exam. At
Monitoring Division, at the American Society this time, the dentist works closely with the mission team’s speech pathologist
of Anesthesiologists meeting and surgeons to identify potential dental work needed. The dentist identifies
teeth that are decayed or infected or in the way of a cleft lip or palate surgical
In October, Operation Smile attended three repair. For patients selected for surgery, teeth extractions are done by the
key medical conferences, which helped dentist just before plastic surgeons begin operating. If patients are not selected
recruit new medical volunteers and for cleft palate surgery, he or she determines if they are candidates for an
identified potential corporate donors. At obturator, which is an artificial roof for a patient’s mouth. The dentist brings
the American Society of Anesthesiologists with them the materials to make an impression of the patient’s mouth and then
annual meeting in Las Vegas, Nev., fabricates the obturator. An average of 15 obturators are made on every
Datascope Corp. generously provided Operation Smile international mission. Since 1992, William Davidson, D.M.D.,
Operation Smile with booth space within Ph.D., Co-chair of Operation Smile’s Dentistry Medical Council, has been a
their exhibit. Operation Smile also attended volunteer dentist on many Operation Smile missions and estimates that 100
the American Academy of Pediatrics annual teeth extractions are done on each mission. Also serving as Co-chair on the
meeting in San Francisco, Calif., and the Dentistry Medical Council is Fred Rosenblum, D.D.S.
American Society of Plastic Surgeons In-country dentists work with the mission team’s dentist to share information.
meeting in Philadelphia, Pa., where Stryker During the mission, the dentist also assesses the dental care available to the
Leibinger Micro Implants donated booth patient after the mission team leaves and provides the patient and family with
space to Operation Smile. appropriate home care instructions and materials.
Nearly half of all of our dental volunteers are from outside of the United States,
and we are proud to have such a diverse group. All Operation Smile dental volunteers must be licensed and board certified.
Openings always exist on our mission teams for dentists. The dentist’s role on an Operation Smile mission team is crucial to
providing patients on every mission with the highest level of care. I’d like to thank all of our volunteers for their amazing work
and dedication to help children throughout the world.
– Rob Rubin, M.D., M.P.H.
On November 6,
Operation Smile's Medical
Specialty Councils, Board of
Directors and staff met at
the headquarters in Norfolk,
Va., for a review of 2004
mission programs and to
plan for 2005 initiatives.
The advisory role performed
by the councils helps to
ensure consistent high
quality medical care for the
children and families
Operation Smile helps
around the world
4 Operation Smile
Local Filipino Community Members
Participate in Philippines Mission and Receives Prestigious
Change a Child’s Life
Operation Smile is grateful for the generosity and kindness
of the Hampton Roads, Va., community for its continuing
support. Across the country, in communities like Hampton
Roads, businesses and politicians generously give their time Dr. Richard Lewandowski, Co-founder of Operation Smile Australia,
and resources to not only help with Operation Smile was honored by the state of Queensland, Australia, with the
international missions, but with local missions conducted by prestigious Queensland Greats Award. The Queensland Greats
in-country Operation Smile volunteers in its partner countries. Awards honor five individuals each year “who share the vision and
After years of fund-raising and building awareness for ideals of Queensland and have played a significant role in the history
Operation Smile, Virginia Beach City Councilman Ron and development of the State.” Dr. Lewandowski’s achievement was
Villanueva and Roy Estaris, President and CEO of The Travel commemorated with a brass plaque which was placed in the
Outlet of Virginia, participated on a local mission last Celebration Lawn at Roma Street Parklands in Brisbane. “I thought it
December in Dagupan, Philippines. For nearly five years, The might have been a practical joke initially. I couldn’t have done it on
Travel Outlet of Virginia has helped Operation Smile send its my own, so I think this award is for our organization rather than just
mission teams across the world, saving the organization me – I’m just the front man,” says Lewandowski.
hundreds of thousands of dollars in travel costs. Dr. Lewandowski, one of Australia's most respected cranio-facial
During the mission, Roy discovered a shy boy with a severe surgeons, became involved with Operation Smile while studying at
facial deformity. Roy introduced himself in hopes of finding Eastern Virginia Medical School in Norfolk, Va. Upon his return to
out more about the boy. After meeting Cesar Camerino and Brisbane, he and his wife Sue established a World Care Program in
June David, the boy needing surgery, Roy soon learned that 1999, which has helped 19 children in the Asia region, complementing
Cesar was also from Hampton Roads. Cesar had seen June the U.S. World Care Program that has helped more than 100 children.
David during personal trips to the Philippines and was The program allows Operation Smile to care for children who have
encouraged by Operation Smile employee Ed Basilio to bring more complicated needs than can be met during a mission. Through
June David to the Operation Smile local mission in Dagupan. sponsorships, the patient and a guardian are brought to the U.S. or
Because June David needed such a complex surgery, he was Australia and stay with a host family for the operation and recovery
taken to Manila, where Operation Smile Philippines surgeon period.
Dr. Owen Loh performed the surgery. This would not have
been possible without a personal donation from Roy Estaris.
Roy and Ron continue their strong support of Operation September 2004 - November 2004
Smile. They are examples of how businesses and politicians
can help make a difference. International Mission Report
Operation Smile also recognizes the Philippine Medical Country Patients Treated Patients Evaluated
Association of Southeastern Virginia (PMASEV) and its past
President Dr. Bibay for their donation to the Dagupan local China Sept 04
mission. As an example of ongoing support, the Tarlac Lanzhou 107 147
Association of Hampton Roads, will be funding the upcoming Zhongshan 160 236
Tarlac, Philippines, local mission in January 2005. India Oct 04
“It’s not just the medical team- it takes the business community, Himachal Pradesh 129 287
the political community as well as the medical associations Venezuela Oct 04
to make it all happen.” Valencia 145 163
– William P. Magee Jr., D.D.S., M.D. Thailand Oct 04
Surin 96 164
Kenya Oct 04
Nairobi 96 187
Kisumu 150 275
Eldoret 147 251
(left to right) China Nov 04
June David and Roy Estaris, Wu Han City 186 295
The Travel Outlet of Virginia
President and CEO Totals 1216 2005
Operation Smile 5
Medical Mission Spotlight
(left to right)Dmitry, Sachi & Slava Dmitry after surgery Novosibirsk, Russia
August 15 to August 29, 2004
Volunteer Spotlight: Families throughout Russia traveled to the city of Novosibirsk, hoping
Sachi Osterloh, Student Educator that their child would be chosen for surgery during the Operation Smile
Going to Russia with Operation Smile is an event mission. Volunteer team members from the United States, Morocco,
that will influence my life forever. On the mission, Canada and the Philippines worked together with their Russian
I was able to meet all different kinds of people
counterparts and other volunteers at Novosibirsk Children’s Municipal
Emergency Hospital #3. This marked Operation Smile’s 12th mission in
from around the world. We had team members
Russia and the second mission conducted in Novosibirsk. One hundred
come from Morocco, the Philippines, Canada, the
sixty-three children and young adults received free medical evaluations
United States, and of course, Russia. All of these
and the medical team provided surgery to 92 patients whose lives will be
people brought different qualities to the team, and forever changed.
I loved getting to know them all. But of all the
new friends I made, there were two little boys that
hold a special place in my heart.
Slava and Dmitry are two best friends that were Svetlana Smirnova lives with her mother and
literally dropped off on the front steps of the six brothers and sisters in a small farming
hospital. Seven-year-old Slava had come with a village in South Pobedy, Russia. Cleft lips and
cleft palate and eight-year-old Dmitry with a cleft cleft palates are common in her family. Her
lip. Although they had come alone, it wasn't long mother and her uncle were both born with
before they were adopted by the Operation Smile cleft lips as well as one of Svetlana’s older
family, picking up the nicknames, "Salsa and cousins. When Svetlana’s mother was a child,
Domingo." One of the times I will never forget is she received surgery to repair her cleft lip, and
when the three of us played monkey in the middle. now she hoped that her daughter would get
Although the game started out mellow, by the end the surgery she needed. While watching the
news on television, her mother saw that
all three of us were red faced and full of giggles. It
Operation Smile was conducting a mission in
had to be the most fun I've ever had playing with
Novosibirsk, Russia, and she knew this was
nothing else but a small yellow ball. I never
her daughter’s chance. Using money Svetlana’s
imagined that a small toy could build such a
grandmother saved, two-year-old Svetlana and
strong friendship. I am so grateful for the changes
her mother traveled 12 hours by bus and train
Operation Smile has made in the lives of these two
to Operation Smile’s mission site. Now, this
boys. They can now go through life just as any little girl has a new smile and the chance at a
other boys in Russia. Operation Smile really does normal life.
change lives one smile at a time. Slava and Dmitry
now have beautiful smiles to show their parents
and family. But most of all, this experience Operation Smile Russia
brought a smile to my face, changing my life
– Sachi Osterloh, Skyline High School
First Operation Smile international medical mission to Russia; 31 patients
Sandy, Utah 1993 treated in Moscow
Thousands of students throughout the world are involved in Russian students start Operation Smile Student Associations in
Operation Smile’s Student Programs. After attending the
1998 their schools
International Student Leadership Conference and the Mission
During World Journey of Hope ’99, 143 Russian children from Sakhalin,
Training Workshop, students participate on Operation Smile 1999 Kamchatka, Krasnoyarsk, Vladivostok, Murmansk, and other regions,
international medical missions presenting healthcare lessons to
patients and their families, as well as to schoolchildren and those receive surgery
in orphanages. Each Operation Smile international mission team
includes two student educators and a student sponsor. 2004 Operation Smile has treated more than 1,400 patients in Russia to date
6 Operation Smile
A Russian Fairy Tale
By Dr. Earl Bryant, Volunteer Pediatrician
Alex Karpovich is not sure why he responded to the professor’s request for
volunteer translators at the first Operation Smile mission in Tomsk, central
Siberia. At the time, he was a student, with vague notions of his future, at the
local university. At least, the work opportunity might provide an interesting
interlude to his studies, and certainly would improve his English skills.
Willing to help in any capacity, Alex was assigned “crowd control.”
Meanwhile, several of his colleagues were jockeying competitively to land
assignments in the operating rooms, where communication between the
Alex Karpovich (right)
international and Russian surgeons was supremely important.
Even in his non-prestige position, Alex stood out. He took his job seriously; he
solved problems before they escalated. He kept the entire patient care process his insatiable appetite to learn, his remarkable surgery
moving efficiently and sensitively. Alex possessed the right priorities, the right technique and potential, and his uncanny ability to
attitudes, and the right combination of temperament and people skills. Most know what to do before being told or asked (just like
importantly, he discovered in that first Operation Smile mission, a long dormant in crowd control!).
need to help others. Watching the transformation of broken, marred children
into happy, smiling ones was indeed a fairy tale he could hardly believe. Through Operation Smile, Alex has embarked on a
noble journey of sharing, of giving completely of one’s
Through that chance encounter with Operation Smile years ago, Alex found his
time and talents. He reflects on this early journey
goal, his life purpose. In between Operation Smile missions in Siberia, Belarus,
with maturity, confidence: “I’ve gone beyond the
and Soviet Georgia, Alex finished medical school. These return missions to
fairy tale…this is real…this is my life work. I’ve
Russia by Operation Smile found Alex working as a post-operative nurse, an
found that I am needed.”
assistant in the recovery room, and then surgical assistant to some of the finest
facial reconstructive surgeons the world could offer. For Alex, once upon a time is now.
Now, he is in his last year of surgical residency, pursuing his own place in the – Dr. Earl Bryant
fairy tale. His Operation Smile mentors over the years continue to comment on Camden, S.C.
Operation Smile Russia’s Annual Art
Auction an Outstanding Success
Operation Smile Russia’s eighth annual art auction, held at Moscow’s
Noviy Manezh Exhibition Center on October 2, raised $440,000, more than
twice the amount raised last year. The evening, sponsored by United
Financial Group and General Motors, began with a cocktail party that gave
the 330 in attendance the chance to preview 38 paintings and three
sculptures, that had been generously donated by Russian artists. The
cocktail party was followed by dinner and the auction. Traveling from the
United Kingdom, auctioneer Hugh Edmeades, Chairman of Christies South
Kensington, donated his professional services for the event. Operation
Smile’s Chairman of the Board, Tom Kane, traveled from Ireland to speak
during the dinner.
One of the evening’s highlights included a bidding war between a bidder at Max Birshstein’s “A Frozen Day”
the auction and a telephone bidder in London for a Dyukov painting, which
sold for $23,000. The raffle prize, a four-night stay for four at the Adare Manor Hotel & Golf Resort in Ireland, raised $10,000. This prize
was generously donated by Tom and Judy Kane, owners of this magnificent resort.
Two weeks prior to the art auction, Canadian Ambassador Christopher Westdal and his wife Sheila Hayes hosted a preview party of the
artwork at their residence. Individuals who had purchased paintings the year prior and sponsors of the auction were invited.
Thanks to the months of hard work by Operation Smile Russia’s Art Auction Committee, the auction was a tremendous success.
Operation Smile 7
Donor Spotlight: Teamwork Changes a
Regent Medical Boy’s Life in Venezuela
Regent Medical, a For more than three years, Randy Green has
manufacturer of powder-free coordinated Rusch, Inc.’s donations to Operation
surgical gloves and skin Smile. Rusch, Inc. provides Operation Smile with
antisepsis products, joins the anesthesiology and respiratory supplies. In addition
to working at Rusch, Randy is a founder of the
list of medical companies
Tribal Outreach Medical Assistance Foundation
contributing supplies to
(TOMA), which protects and preserves the health
Operation Smile. The Phyllis Gordon gives Moisés a hug before his surgery
and survival of tribes in the jungles of the Amazon
company has agreed to donate Basin. TOMA was contacted by Brenda Barkman, a Canadian nurse and missionary working
surgical gloves valued at a list for New Tribes Mission of Venezuela, who had identified a five-year-old boy named Moisés
price of $175,000, enough to in need of Operation Smile’s help. In September, Randy sent Operation Smile an e-mail
supply all of Operation Smile’s about Moisés, in hopes that he could be helped during the next medical mission to Venezuela.
2005 international medical
Moisés is part of the Maco tribe, and his parents seldom leave the jungle. When Moisés was
missions. These donated born, his parents did not want him because of his cleft lip and cleft palate. Phyllis Gordon, a
Regent Medical gloves will missionary in the village, took him under her wing, and got his cleft lip repaired when he was
alert the wearer with a dark three months old. After his parents saw his repaired cleft lip, they took him back. Despite
green spot if a puncture occurs the lip repair, it took Phyllis more than three years to convince Moisés’s family to allow her
in the presence of body fluids. to take him to a doctor to receive treatment for his cleft palate.
“Medical gloves are critical In October, Operation Smile was conducting a mission in Valencia, Venezuela. Phyllis and
because they protect both the Moisés traveled one hour by plane and 14 hours by bus to the mission site. Operation Smile
patient and doctor,” said Dr. was expecting them, and though he was one of the last patients to arrive, Moisés was chosen
Robert Rubin, Operation Smile to have surgery to repair his lip, cleft palate and nose. Thanks to Operation Smile and TOMA
Chief Medical Officer. working together, Moisés has returned to his village where he will no longer suffer the shame
and humiliation he once faced.
“Operation Smile is extremely
grateful for the opportunity to
On behalf of all the children, we thank the following donors for their generosity and dedication.
provide our medical volunteers
Listings below reflect cash and in-kind donations of at least $10,000 received between
with the option of wearing the
August 1, 2004 and October 31, 2004.
$100,000 - $999,999 The W. O'Neil Foundation, Inc. Michael E. Marks Family
In October, Milt Hinsch, Foundation
The Atlantic Philanthropies Mr. and Mrs. Frank J. Reidy
Regent Medical Technical USA, Inc. Stephen M. Sander McNeil Consumer Products &
Service Director, visited B. Braun Medical Inc.* Foundation Inc. Specialty Pharmaceuticals*
Ethicon, Inc.* Sephora Cosmetics NDC Health
Operation Smile’s headquarters
Johnson & Johnson* William Lyon Homes, Inc. Mr. and Mrs. Thomas R. Pickering
in Norfolk, Va. Hinsch said, Procter & Gamble
Kainz Family Foundation $10,000 - $24,999
“I was first introduced to Operation Kids Foundation Pharmaceuticals*
Ms. Eloise C. Barnett Ms. Leslie C. Quick III
Operation Smile at their Los
$50,000 - $99,999 Mr. David J. Bates Mr. and Mrs. Philip Rosenthal
Angeles Gala held in Mr. Joseph W. Gawthrop The Briarcliff Trust Steve and Toni Sandler
September. My trip to Norfolk Mallinckrodt, Inc.* Chartwell Charitable Foundation Foundation
gave me the opportunity to $25,000 - $49,999 ECI Systems & Engineering Starbright Solutions LLC
learn more about the Bristol-Myers Squibb Company Mr. and Mrs. Brent Granger Stryker Leibinger Micro
Pharmaceutical Group H to O, LLC Implants*
organization and meet the The Jamie and Steve Tisch
Mr. Mark Burnett Fred L. Hartley Family Foundation
people who really make a Delbarton School Conrad N. Hilton Foundation Foundation
mission happen. Regent Handler Family Charitable Hospira Worldwide* University of Southern California
Foundation Estate of James P. Kenny Volkswagen of America Inc.
Medical is honored to be
partnering with Operation John and Cindy McCain Family The Leibowitz and Greenway
Foundation Family Charitable Foundation *In-kind donation
While every effort has been made to ensure that the listing of contributors is complete and accurate,
please accept our apologies for any inadvertent errors or omissions. We would like to correct
8 Operation Smile any oversights as soon as possible. Please call (757) 321-7640 with your corrections.
The Cameron family from Califon, N.J., adopted two daughters from China.
Sherry Cameron said, “China holds a special place in our heart and we want
to be able to give something back to the country that gave us so much.” This
summer, her oldest adopted daughter, Emma-Leigh, and three of her cousins
raised money for Operation Smile’s November mission to Wu Han City, China.
The “Energizers” exceeded their initial goal, and raised nearly $1,300.
¦ (left to right) Melissa Gutkind (12), Emma-Leigh Cameron (5), Ryleigh Cameron (2),
Erin Gutkind (10) and Michael Gutkind (7)
Ruth Wolf of Flemington, N.J., is known as the “Penny Lady.” About seven years ago, Ruth’s grandson said
that it wasn’t worth the effort to pick up a penny off the street. “But it all starts with a penny,” she told
him. Since then, Ruth and her friend, Eleanor Berkowitz, have been collecting pennies. In July 2000, they
reached the $1 million mark. This October, their One Million Pennies foundation donated $500 to
Professional GoSPARKLE Compact Brightens Up
Photographers the Holiday Season
of America Charities GoSMILE and Sephora have teamed up for
their first co-branded product—the limited
The Professional Photographers of America
edition GoSPARKLE compact. Sold
(PPA) is the largest not-for-profit
exclusively at Sephora, 2% of the proceeds
association for professional photographers,
from the net sales of the compact will
with more than 14,000 members in 64
benefit Operation Smile. GoSPARKLE is a
countries. The association organized PPA
refillable red leather compact that houses
Charities, a charitable, non-profit
five GoSMILE Daily ampoules and one Sephora Think Pink Shimmer
organization dedicated to reaching out and
lip gloss, their #1 selling lip gloss. GoSMILE (gosmile.com) is a smile
touching the lives of children in need. This
care system developed by renowned dentist Dr. Jonathan Levine.
year, PPA Charities has decided to make its
major contribution to Operation Smile and The inspirational phrase “share a smile” is laser engraved in red print
will partner with Operation Smile for the on the inside, reminding you that a smile really is the best gift of all. A
next three years to raise funds and build great stocking stuffer at $30, the limited-edition GoSPARKLE compact
awareness. can be purchased at Sephora stores nationwide and at www.sephora.com.
Salt Lake City, Utah
Jose Villegas, a former Operation Smile patient and coordinator of Operations Smile’s Speakers Bureau, spoke to a crowd of
more than 3,500 XanGo distributors at the company’s annual convention in Salt Lake City, Utah, on November 13.
Jose moved many listeners to tears with his personal story and presentation. XanGo, LLC, offers a patented dietary
supplement beverage, XanGo ™, that is marketed through a global network of
independent distributors. To read Jose’s remarkable story or schedule him to
speak to your group, visit www.operationsmile.org.
After Jose’s amazing presentation, he posed for a photo with XanGo’s founding members
(left to right) Kent Wood, XanGo Executive Vice President & CFO; Aaron Garrity, XanGo President
& COO; Jose Villegas, Operation Smile Speakers Bureau Coordinator; Joe Morton, XanGo Executive
Vice President of Operations; Gary Hollister, XanGo Chairman & CEO and Bryan Davis, XanGo
Executive Vice President & Legal Counsel (not shown: Gordon Morton, XanGo Executive Vice President
of Sales & Marketing)
Operation Smile 9
Events Around the United States Raise
Beverly Hills, California
Operation Smile rolled out the red carpet
at its third annual Los Angeles Gala, held
September 22 at the Beverly Hilton Hotel.
Celebrities Roma Downey, Jessica
Simpson and Nick Lachey and Dikembe
Mutombo were honored for their
commitment and support of Operation
Smile. The Corporate Humanitarian
Award was presented to Kaiser (left to right) Kathy Magee, Dr. Bill Magee, and (left to right) Actor Anthony Michael Hall and his
Universal Smiles Award recipients Nick Lachey and date talk with Dr. John Williams Jr., Operation Smile
Permanente for promoting volunteerism Jessica Simpson Board of Directors member
and encouraging its physicians
and nurses to volunteer on
Operation Smile medical
missions. Nicole Katz and Kay
Malone served as the Gala’s Co-
chairs. Special guests included
Lily Tomlin, Tom Shadyac, Beau
Bridges, Hector Elizondo, Wallis
Annenberg, Dennis Quaid,
Barbara Lewis, Nigel Parry and
Melanie Dunea. The event’s title (left to right) Plastic Surgeon and Operation Smile Wallis Annenberg presented Dennis Quad and the Sharks
sponsor was Operation Kids, a volunteer Dr. Randy Sherman, actor Hector Elizondo Roma Downey with the Wallis entertained the crowd
non-profit organization which and Dr Jeffrey Weisz, Medical Director for the Annenberg Public Service Award
Southern California Permanente Medical Group
supports a diverse group of
Photos: Alex Berliner/Berliner Photography, LLC
effective and deserving children’s charities with funds and other resources. Operation Kids President
Rick Larsen addressed the crowd and announced his organization’s endorsement of Operation Smile.
The event raised more than $1 million thanks to those in attendance and a matching gift from Wallis
Annenberg. Through the generosity of those at the gala, Operation Smile will be able to provide surgery
for thousands of children across the world.
Barbara Lewis, sister of the late Wilt Chamberlain,
presented Huston Rockets’ Dikembe Mutombo
with the second annual Wilt Chamberlain Award
Seattle, Washington On October 30, nearly 200 guests attended the Operation Smile Seattle chapter’s annual fund-
raiser, “Evening of Smiles,” a dinner cruise and auction aboard the fabulous Royal Argosy. The Royal Argosy is the queen of the
Argosy Cruises fleet, owned by longtime Operation Smile supporters, John and Mary Blackman, and their partner Kevin Clark.
Argosy Cruises has now been the lead sponsor of this event for three consecutive years. Alaska Distributors again demonstrated
their strong belief in Operation Smile’s work through their VIP level sponsorship. This year’s honoree was Operation Smile CEO
and Co-founder Dr. Bill Magee. Immediately following Dr. Magee’s inspirational message to the crowd, “smiles” were auctioned.
In a matter of minutes, bidders raised $33,250 buying “smiles.” The year’s live auction featured a golf trip to Fiji for eight,
procured by Board member Dick Cook. Cook also participated as guest auctioneer, giving professional auctioneer Herb Schoenfeld
a much needed rest. By all accounts, this was the chapter’s most successful event ever, raising more than $120,000. Board member,
VIP level sponsor and this year’s Auction Chair, Vanna Novak, said, “More important than the funds that we raised is the number
of friends that we made. Dr. Magee’s inspiring message was instrumental in forging relationships that will help us build our
presence in the Northwest for years to come.”
10 Operation Smile
Funds and Awareness to Help Children
On September 16, at the Embassy of the People’s Republic of China in
Washington, D.C., Operation Smile celebrated its accomplishments over the years
and raised funds for its future missions to China. The Honorary Co-chairs for the
event were H.E. The Ambassador of the People’s Republic of China and Ms. Aimei
Le; Mrs. Chuan Sheng Liu, Minister-Counselor of Education of the People’s
Republic of China; Mr. Zhong Hua Xia; and Operation Smile Co-founders Dr. Bill
and Kathy Magee. The event was very successful, raising nearly $50,000.
(left to right) Madame Aimei Le, wife of the Ambassador of
the People’s Republic of China, receives a plaque from
Operation Smile Co-founders Dr. Bill and Kathy Magee
New Brunswick, New Jersey
The New Jersey chapter of Operation Smile held its “Share a Smile” benefit gala
on November 5 at the Hilton Short Hills. Nearly 300 guests enjoyed cocktails, live
and silent auctions, dinner and dancing. Operation Smile New Jersey presented its
Community Humanitarian Award to the Delbarton School for its Operation Smile
Student Association’s involvement and support. Delbarton’s Father Elias Lorenzo
accepted the Individual Humanitarian Award for his continued support of
Operation Smile. In addition, Datascope Corp. received the Corporate
Humanitarian Award for its 10-year partnership with Operation Smile. Datascope
Corp. representatives Sue Persechino and Steve Block accepted the award. Carol
Martin, former CBS News anchor, hosted the gala and local stand-up comedian
Vinnie Brand served as the evening’s auctioneer. Operation Smile supporters Amani
(left to right) Tracey O’Brien, gala and chapter co-chair;
Toomer, New York Giants wide receiver, and his wife Yola Dabrowski attended the
Dr. Bill Magee; Father Elias Lorenzo, honoree and Norrie
Oelkers, gala and chapter co-chair event. The New Jersey chapter is excited to announce that the gala raised nearly
On September 18, Operation Smile
Ohio’s sixth annual gala “That ’70s
Party,” had guests dressing in leisure
suits, platform shoes and afro wigs and
grooving to the sounds of disco.
The chapter thanks Greg and Michele
Young, who held the event at their
home. The fun-filled night raised
almost $30,000 to help children
throughout the world receive life-
(left to right) Margo Jokovich; Mike Batchelor;
Dayna Foote; Dr. Lawrence Kurtzman, chapter
Medical Chair; Debbie Sebastian; Zola Makrauer;
Libby Allen and Ken Rinehart, chapter President
Operation Smile 11
World Care Program Update
Hajar Faiz from Morocco suffered from an
encephalocele. Because of her deformity, Hajar’s mother
abandoned her at birth. Hajar was later adopted, but
sadly her adoptive mother recently died of breast cancer.
Operation Smile medical volunteers evaluated Hajar in
March 2003 at the mission in Marrakech, Morocco, and
because of the severity of her deformity, Hajar became a
World Care patient candidate. In May 2004, Hajar was
among three World Care patients who received
reconstructive surgery at the Children’s Hospital of The
King’s Daughters in Norfolk, Va. During her visit to the
U.S., Hajar celebrated her ninth birthday. Hajar’s surgery
went well and Hajar and her chaperone returned to
Hajar Faiz before surgery Hajar Faiz four months
Morocco in June. after surgery
When Hajar’s father saw his daughter, he was stunned by
her transformation. Hajar is now doing great and is much happier. She is back in school and for the first time is accepted by
her classmates. The other children used to be scared of her because of her appearance, but now she’s got many friends. She is
also proud of all the gifts she received when she was in the U.S. She loves all her clothes and sometimes will change her outfit
several times a day just to show them off.
Donate Your Miles for More Smiles
Operation Smile is a partner of Northwest Airline’s AirCares program. To make a mileage donation, please call 800-327-2881.
The minimum donation is 5,000 miles; larger donations may be made in 1,000-mile increments.
For more information about Northwest’s AirCares program, visit their Web site at www.nwa.com/corpinfo/aircares/partners/.
6 4 3 5 Ti d e w a t e r D r. , N o r f o l k , Vi r g i n i a 2 3 5 0 9 Permit # 580
Tel. 757.321.SMILE • 757.321.7645 • Fax 757.321.7660
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