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					     So You Want To
Decommission a Server




       Release Management
       Office of Administrative Systems
       5 March 2010
           What a Practice Manager
           Needs to Know
            What's the SOC contract number?
            What's on the server?
            What's the server used for?
            Who's the business owner?
            What's the requirement for an
             archive?
            What happens to the server?

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           What's on the server?
              Data base?
              Application server?
              Web server?
              Files?
              Specialized software?
                  WebLogic
                  PVCS
                  Web Trends
              Another practice?

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           What is the server used for?
            Development?
            Testing?
            Drop-off for feeds?
            Gateway to scheduler?
            Archive location?
            Data base links?
            WebLogic connection pool?

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           What does the business
           owner require?
              Should any data be archived?
                For how long?
                At what cost?

            Should any software be archived?
            Should any data be converted?




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           What happens to the
           server?
              Re-deployed
              Transferred to another contract
              Dismembered—parts re-deployed or sold
                  CPUs
                  Memory
                  Disks
              Dumped
              Don't care

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           What a Practice Manager
           Needs To Do
              Open a Help Desk Ticket
                  Assign ticket to SOC-UNIX or SOC-Wintel
                    • Queue—SOC-ADP
                    • Problem Category—Unix Issue (SOC-UNIX), NT
                      (SOC-Wintel)
                    • Problem Type—Server Issue
                  Enter in Problem Short Description
                    • Request to retire <server name>
                    • For account <SOC contract number>
                    • On <decommission date> one week's notice
                      minimum required



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           What a Practice Manager
           Needs To Do, cont.
              Enter in the worklog
                  Decommission date
                  Contact list with primary point of contact
                  Instructions for archive
                  Disposition of software on server
                  Disposition of server
                    • Server re-deployed
                    • Parts re-deployed
                    • Server transferred to another contract
                  Instructions for transfer of functions
                  Request for de-allocation of SAN disk
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           What a Practice Manager
           Needs To Do, cont.
              Use Email Ticket Copy function to
               notify Financial Offices
                  uis-contract@calists.harvard.edu
                   • OAS, Deb Donovan
                   • UIS, Financial Office
            Record Help Desk ticket number
            Monitor status of request



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