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					Site Builder Toolkit
Frequently Asked Questions
Version 1.0
                                                                    Updated for SBT 2.2
                                                                        Rev. 01/5/2006

  1. How do I log in to the Web site?
            Type http://sfccmo.edu/login in your browser bar.

  2. What‟s my User ID?
             The first initial of your first name and your entire last name, no
              spaces, not case sensitive

  3. Can I work on my Web pages from home?
             Yes, the software is browser based, which means you can work on
               your pages from any computer that has Internet Explorer.
               However, you will not be able to upload images or documents to
               the Web server because of the established fire wall protection.

  4. How do I edit pages?
            The in-line editor icons are located at the bottom of each page you
               have access to. To:
                   o Edit a page—choose the page with pencil icon
                   o Copy a page—choose the two pages icon
                   o Delete a page— choose the x icon
                   o Add a page—choose the page with the + icon (only visible if
                      you said yes to a specific question when creating the page;
                      see below for more information)

  5. How do I make a page a container page (meaning I can add pages to it)?
            When creating or editing the page, choose the page control sub-
               menu and answer yes to the question, „Will this page contain other
               pages?‟

  6. How do I add a page?
            Once you are logged in, select the page you want to add a page to
               and click on the add a page icon on the in-line editor.

  7. Why can‟t I add a page?
            If you do not see that icon, you did not make this page a container
               page and you are unable to add a page. To rectify this, choose the
               edit page icon and choose the page control sub-menu. For the
               question, „Will this page contain other pages?‟ choose the yes radio
               button. (The default answer is no.) Go back to the page you want
               to add a page to and add a page icon should now be visible.

  8. How do I title my page?
            When adding new pages, always title your page. If you don‟t, the
               words „New Untitled Page‟ will appear when you publish the page to
               the site.
                    o Title Bar—the text displayed in the browser title bar of the
                       Web browser.



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                  o   Link Text—how text is displayed in automated navigation
                      links.
                  o   Help Text—text that pops up when users hover over the
                      link.

9. Which template do I use?
          Use the SFCC Inner Page 3-column template for pages created off
            of the home page and for department or college unit home pages.
          Use the SFCC Inner Page 2-column template for all other pages.

10. How do I change the location of my page(s)?
           To move one of your pages to another location, select the edit
              page icon, and select location. Choose the new location from the
              drop-down menu. You will be only able to move your pages to
              other pages that you have been given access.
           If the page you want to move it to isn‟t visible on the drop-down
              menu, it probably is not a container page. See FAQ #4 to make it a
              container page and then it should be visible.

11. How do I make a page inactive and why would I want to do that?
           Make a page inactive by editing the page and selecting the
              navigation control. Under page status, select „inactive‟.
           Choose to make a page „inactive‟ when it needs to be approved by
              a content manager or when it‟s a work in progress and is not ready
              to be active and published to the Web site.

12. How do I order my pages, either alphabetically or in a specific order?
           On the page you want to order, select the edit page icon and select
              the navigation menu. In the box with the question, „What position
              in a navigation sequence should this link be?‟ type the number of
              the order of the page (1, 2, 3, etc.). The default is 99 which means
              that pages will be ordered alphabetically.
           To hide a page, type a negative number (-1).

13. Why can‟t I customize my text with that font I love, make it purple and make
    it huge, like 48 points?
            Because we want to present a consistent look and image to our
                viewers, there are fewer choices for customizing your text than you
                have been used to in the past. We want your content to be the
                message not the page‟s individual design.
            There are several style sheets available for you in SBT. Select the
                heading, sub-heading, body text, or small text styles depending on
                your need.
            It should be noted that there the four style sheets operate in a
                „stacked‟ format. Selecting one does not deselect another. You will
                need to deselect each style so that there is only one selected.

14. What‟s the difference between delete and purge?
            Deleting a page means that you can still go back and find the page
              on the page listing. (Make searching for your deleted pages easier
              by filtering only on deleted pages.) Deleting a page is
              recommended if you think you might want to reactivate the page
              or use the content again.


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              Purging a page means that it‟s gone forever. Any copy or images
               on the page will have to be recreated if you want it again.

15. What are navigational and hypertext links and how do I add them? (NEW)
           A navigational link connects to information within the SFCC Web
              site. If you need to refer to content on another SFCC Web page
              that already exists, creating navigational links is recommended
              rather than recreating content on your page. Consult the site map
              or site administrator if you are looking for particular information
              and want to know if it already exists on the site.
                  o Add a navigational link by creating the link information
                       (text) within your main content. Highlight the text and
                       select the „link‟ (chain) icon in the editor. On the Link Info
                       tab, select URL as the Link Type; Other as the Protocol;
                       and the number of the page you want to link to followed by
                       .asp in the URL field. You do not need to put anything else
                       under the Target tab. Some people have made these links
                       open in new windows. This is not recommended for a
                       navigational link within the SFCC Web site. Completing the
                       Advanced tab is optional. Complete the Id field with text to
                       help search engines locate this link, and your name in the
                       Name field.
           A hypertext link connects to an external Web site or an original
              document created in Acrobat, Word, or Excel.
                  o To link to an external Web site, highlight the text and select
                       the „link‟ (chain) icon in the editor. On the Link Info tab,
                       select URL as the Link Type; http:// as the Protocol;
                       and type the remainder of the Web address in the URL
                       field. Under the Target tab, select New Window
                       {_blank}.
                  o To link to an original document created in Acrobat, Word, or
                       Excel, highlight the text and select the „link‟ (chain) icon in
                       the editor. On the Link Info tab, select URL as the Link
                       Type; http:// as the Protocol; and then select Browse
                       Server. This will take you to the Include folder on the Web
                       server where external documents are stored. Open your
                       respective folder. (This is important! It’s critical to the
                       organization of the server that files are stored in your
                       respective folder.) If the document is already on the
                       server, simply search for the document and select it.
                       Selecting it will place the file name in the URL field. If the
                       file is not on the server, select the Browse button in the
                       bottom right hand corner and navigate to where the
                       document is located (your hard drive, network, thumb
                       drive, etc.). Once it‟s chosen, select Upload. Now can you
                       locate the file in the window above and select it. Under the
                       Target tab, select New Window {_blank}. Completing
                       the Advanced tab is optional. Complete the Id field with
                       text to help search engines locate this link, and your name
                       in the Name field.
                  o For links to external Web sites or to other documents as
                       described above, opening in a new window is required.




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                  o   Remember that linked documents must include the SFCC
                      logo and name of the author.

16. When copying/pasting pages for migration, how do I “clean up” my pages?
    (NEW)
           The Code Sweeper previously used has been replaced by an icon
             on the toolbar that looks like a clipboard with a „W‟ on it (Paste
             from Word). This icon should be used when copying and pasting
             text from Microsoft Word into to SBT. Copy your text and then
             place your cursor in the editor window. Then select the Paste from
             Word icon. A new, smaller window will open. Paste your text in this
             window. Check mark the box „Remove styles definitions‟ and say
             OK. The text is now in the SBT editor and can be editing using the
             college‟s style sheets.
           It should be noted that there the four style sheets operate in a
             „stacked‟ format. Selecting one does not deselect another. You will
             need to deselect each style so that there is only one selected.

17. How do I use spell check?
           In the editor (main content) menu, highlight the text you want to
              check and select the ABC icon.

18. Can I add words to the dictionary?
            Not at this time.

19. How do I insert a picture or graphic on my page? (NEW)
           Be sure the name of the picture contains no special characters or
              blank spaces. (A file named “Dog Splashing & Tub/yesterday.jpg”
              won‟t work). Dashes, underscores, upper and lower case letters are
              acceptable. (Files named like this: DoginTub.jpg or dog_in_tub.jpg
              will work).
           Before placing the picture or image on your page, manipulate the
              size, file format and resolution in image-editing software such as
              Photoshop Elements. If the picture is from a digital camera, use
              the editing software that came with the camera.
           The image size should be no larger than 150 K. (Subject to
              change; use this until further notice).
           Required file formats are GIF for line art and JPEG for pictures.
              PNG, while not common, is also acceptable.
           Required resolution for Web images is no more than 72 dpi.
           To place a photo or image on your page, select the picture frame
              icon (yellow box with a mountain and a moon). Under the Image
              Info tab, select Browse Server. This will take you to the Images
              folder on the Web server where images are to be stored. Open
              your respective folder. (This is important! It‟s critical to the
              organization of the server that files are stored in your respective
              folder.) If the document is already on the server, simply search for
              the image and select it. Selecting it will place the file in the URL
              field. If the file is not on the server, select the Browse button in the
              bottom right hand corner and navigate to where the image is
              located (your hard drive, network, thumb drive, etc.). Once it‟s
              chosen, select Upload. Now can you locate the file in the window
              above and select it.


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             Complete the alternative text field to comply with Section 508
              (ADA) regulations.
             Complete the border, Hspace, Vspace, and align fields if necessary.
             You should not need to put anything under the Link or Advanced
              tabs.

20. How do I add alt text to make my pictures and images ADA compliant?
           When adding an image, complete the alt text box with the
              appropriate text.
           If the image is already part of your content, simply right click on
              the image and complete the alt text box that appears.

21. I want to put a table on my page. What‟s the best way to do that?
            Select the table icon in the editor and select the number of rows
               and columns needed. Important: change the width to „100‟
               „percent‟. Select OK
            Once the table is in the editor, to add rows or columns, simply
               right click on the table, and make your selection.

22. I added content and went back to the Web site, but my content was not
    there. What happened?
            More than likely you saved the page, but didn‟t publish it to the
              Web site. Select the hammer and screwdriver icon and find your
              page and select it. Publish the page to the site to drive the
              information to the site.

23. How do I change my password? (NEW)
           Open a ticket with the ETS HelpDesk. The HelpDesk can be reached
              by calling extension 711 (on campus) or (866) 295-3070 (off
              campus). Cases may be also opened online at
              http://hdo2.collegis.com/sfcc.

24. How do I add one of those great box images to the right sidebar in a three-
    column template? (Remember--three-column templates are only used for
    pages that are second-level (come directly from the home page), are a
    department or are a college unit page.)
            To add a box, follow these simple directions, or contact the
              <project manager/site administrator> for assistance:
            Copy (Ctrl+C) this HTML code now:

              <CENTER>
              <TABLE cellSpacing=0 cellPadding=0 width=145 border=0>

              <TR>
              <TD width=145 background=/images/textboxtop.jpg height=17 border="0">

              <P align=center><FONT color=#ffffff size=1><B>Title
              here</B></FONT></P></TD></TR>

              <TR>

              <TD width="100%" bgColor=#e9e9e9>




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              <TABLE cellSpacing=0 cellPadding=4 width=143 border=0>

              <TR>

              <TD vAlign=top align=left width="100%">

              <P>Content here</P></TD></TR></TABLE></TD></TR>

              <TR>

              <TD width="100%"><IMG height=9 alt="" src="/images/textboxbottom.jpg"
              width=145 border=0></TD></TR></TABLE></CENTER><BR>

             Go to the page with a three-column template and edit the page.
             Select the Right Sidebar sub-menu.
             At the bottom of the editor window, turn on the “toggle edit mode”
              by selecting the icon that looks like a page with a magnifying glass.
             Paste (Ctrl+V) the HTML code in the editor window.
             Select the “toggle edit mode” icon again to turn it off.
             You should now see a box with a blue title bar and gray content
              box.
             You are now able to add content to the title bar and the box.
             Save or publish the content and go back to the Web site to see
              how it looks.

25. What‟s the date format for starting and stopping publication of pages?
            MM/DD/YYYY

26. How do I add a description and key words for my page for search engine
    purposes?
           When creating the page, select the search engine menu. Type two
              or three sentences to describe the content on your page. Type five
              to 10 key words for content on your page. This information is
              required because major search engines will index our site‟s pages.
              Having well-thought out descriptions and key words will help Web
              surfers found our site and specific pages.

27. HTML Cheat Sheet (NEW)
           If you‟re having trouble with the style sheets, select the Source
             button in the editor to view the HTML coding. To manually change
             the styles use this cheat sheet for help. Put the first code in front
             of the text you want in that particular style, and then put the last
             code at the end of the text.
           <h1> Heading </h1>
           <h2> Subheading </h2>
           <p> Body text </p>
           <small> Small text </small>
                 o Example: <h2>Welcome to State Fair Community
                     College</h2>

28. Need help but can‟t find it in this list of FAQs or the User Guide? (NEW)
           For assistance or to submit your FAQ suggestion, open a ticket with
              the ETS HelpDesk. The HelpDesk can be reached by calling




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extension 711 (on campus) or (866) 295-3070 (off campus). Cases
may be also be opened online at http://hdo2.collegis.com/sfcc.




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