Audio Products Group Warranty Form Failure of the user to observe any recommended precautions noted in
the Operating Instructions or exposure to abnormally harsh or corrosive
Thank you for choosing one of Audio Products Group’s (APG) quality conditions, allowing any foreign objects or matter such as coins, liquids, pins,
products. We trust that you will enjoy the equipment which has been dirt etc to enter the product, will void the warranty.
manufactured to the highest standard and specification. Specifically warranty will not apply to:
For your protection we encourage all our customers to purchase from • Damage or wear and tear which is caused by excessive use, such as the
authorised dealers only. Those who buy from unauthorised sources risk commercial use of domestic equipment.
significant problems when it comes to warranty, spare parts, software
• Consumables such as batteries, cassette tapes and the like, for which
updates and ongoing service. The next time you buy a product from one of
replacement may be purchased as required.
the brands represented by APG, please make sure your purchase is made
from an authorised dealer. That way you can be guaranteed the best in • Defects to styli, video or audio tapes, removable mass storage devices,
service and support. audio recording and playback heads resulting from wear and tear during
This warranty applies to purchases made in New Zealand only.
Warranty is NOT VALID if the products have been purchased from an • Damage to audio recording or playback heads caused by the use of
unauthorized dealer or on-line E-tailer. Should service become necessary cleaning tapes or materials.
during the warranty period the owner should refer to our web site at • Damage caused by leaking batteries.
www.audioproducts.co.nz for the name and address of the nearest
Authorised Repair Agent. • Repairs carried out by a non authorised person or service centre.
In order to obtain warranty service, the owner must present their original • Lamp burn-out in projectors.
purchase receipt from an authorised APG retailer with the product for • Software incompatibility or error.
repair to the authorised agent. For this reason we recommend you keep
• Overdriving of speakers.
your purchase receipt in a safe place should it be required in the future.
• Connection, incompatibility and configuration issues within the users
Warranty is offered on a carry-in basis only, with the exception of LCD
networks or setups.
television sets to which in home service applies within the metropolitan
area of any major city. • Faults or problems caused by software loading.
Warranty Conditions • Any serialised product on which the serial number has been, defaced,
modified or removed.
Warranty only applies provided that the product has been installed and
used in accordance with the manufacturer’s recommendations under • Any installation or removal charges resulting from product failure.
normal and reasonable care and does not cover damage or failure resulting Audio Products Group shall not be liable for damages to other property caused
from, faulty or improper installation, act of nature, abuse, use on incorrect by, defects in its products, damages based upon inconvenience, loss of use
voltage, alteration, accident, misuse, negligence or maladjustment. of the product, loss of time or data, commercial loss or any other damages,
In addition reception problems arising from inadequate antenna systems, whether real, incidental or consequential.
outside interference, mains supply problems, thunderstorm activity, The benefits conferred by this warranty are additional to all other conditions,
infestation by vermin or insects, tampering or modification by unauthorised rights and remedies expressed or implied by the Consumer Guarantees Act
persons, incompatibility with other brand name equipment or accessories and all other obligations and liabilities on the part of the manufacturer or
are also excluded. supplier.
Register your warranty online at: www.audioproducts.co.nz
or tear off card below at perforation and post to:
Audio Products Group
P O Box 50-540
Commencing from the date of purchase. Keep your original receipt as your Proof of Purchase.
Brand Warranty PEriod sErViCE
AKG 24 Months Carry In
BELL’O 12 Months refer to note 3 Carry In
DENON Consumer HiFi (Standard) 24 Months refer to note 6 Carry In
DENON Consumer HiFi (Extended) 36 Months refer to notes 6 & 7 Carry In
DENON Headphones 24 Months refer to note 6 Carry In
ELAN Home Systems 24 Months Carry In
ESCIENT 12 Months Carry In
KEY DIGITAL Components 24 Months Carry In
MCINTOSH 36 Months refer to notes 8 & 9 Carry In
NAD HiFi (Standard) 24 Months refer to note 6 Carry In
NAD HiFi (Extended) 36 Months refer to notes 6 & 7 Carry In
NAD Speakers 24 Months refer to notes 1, 2 & 6 Carry In
SIM2 24 Months refer to note 5 Carry In
PSB Speakers 10 Years refer to notes 2, 6, 10 Carry In
Key • Note 1. All powered speakers are covered by 12 Months warranty on the electrical components.
• Note 2. All speakers are not covered for misuse from overdriving, handling of drivers (woofer or tweeter)
or cabinet damage from dropping or scratching.
• Note 3. Warranty does not cover any damage to glass and does not cover naturally occurring imperfections in leather.
• Note 4. In home service within the metropolitan area of any major city.
• Note 5. Refer to SIM2 and Texas instruments Pixel Policy for closed or open pixels under Warranty information at
www.audioproducts.co.nz. These policies are adopted by Audio Products Group.
• Note 6. Indicated power ratings refer to clean signal free from distortion, clipping and DC voltage.
• Note 7. You can extend your warranty a further 12 months to a total of 36 months by registering your purchase online
on our web site www.audioproducts.co.nz or on the below reply paid form. Registrations must be submitted
within 14 days of purchase to be eligible for the 12 month extension.
• Note 8. Vacuum tubes are covered by 3 Months warranty only.
• Note 9. Hard disc drives are covered by 12 Months Warranty Only.
• Note 10. All powered speakers are covered by 24 Months on the electrical components.
Register your warranty online at: www.audioproducts.co.nz
OR complete this card and return to APG.
_______________________________________________________________________ Postcode ___________
Tel ( ) _____________________________________ Brand______________________ Colour ______________
Model ___________________________________ Serial No. _________________________________________
Purchase Date _______________________ Store Receipt No. _________________________________________
Place of Purchase ____________________________________________________________________________
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