VILMA D. STOCKS 2748 COUNTRY CREEK WAY KENNESAW, GA 30152 Home: (770) 974-1602 Work: (770) 319-8101 EDUCATION: 2001 - Present: Kennesaw State University, Kennesaw, Ga. Bachelor of Business Administration, Major in Accounting 1994 - 1995 Medix School, Marietta, Ga. Medical Office Administration, Certificate, 1995 1983 - 1985 Holy Angel University, Angeles City, Philippines Bachelor Science Business Administration 1982 - 1982 Masbate Colleges, Masbate, Philippines Bachelor of Science in Business Administration PREVIOUS WORK EXPERIENCE: 2002 - Present: UNICARE INSURANCE Disability Case Manager - Processed short term disability claims, data entry, verified Federal Tax deductions, issued checks in a timely manner, assists clients, employers, benefit representatives. Referred closed short disability claims to Disability Retirement case management. 1999 - 2002: The Atlanta Disability Service Center Customer Service Associate II - Trainer. Trained new hired employees. Data entry. Verified issued checks. Assists co-workers in trouble shooting. 1998 - Present: Emory - Adventist Hospital Part time Unit Clerk, Medical, Surgical, Telemetry Department. Actively assist doctors, nurses, patients and family members and visitors. Takes off doctor?s orders. Calls for consults. Orders lab work, x-rays, nuclear testing and coordinating transportation for hospital to hospital transfer and other facilities. Obtained Medical Records from other facilities and doctor?s offices. Coordinates other patient services. 1995 - 1998 Unicare Costcare Started as an extern student from Medix School. Utilization Management Coordinator - Preceptor. Trained new hired employees. Data Entry. 1993 - 1995 Army and Air Force Exchange Services Customer Service Supervisor. Supervised the customer service department. Interviewed and hired new applicants. Selected and hired new employees. Skills : Computer Literacy: Word, Excel, Power Point and Internet Typing Skills: 55 WPM CPR Certification References available upon request.