From firstname.lastname@example.org email, 1/3/09 from InMotion Hosting Table of Contents: Quick Start - Your Account Info Support Center Step 1 - Build/Upload Your Website Step 2 - View Your Site Step 3 - Setup Email Accounts Step 4 - Point Your Domain Name Additional Info Is this email going to your junk/bulk folder? Add email@example.com to your address book to ensure that you receive all future InMotion Hosting notifications in your Inbox. Please save this email - It contains information critical for your account. Domain:www.steve-barker.com Username:steveb8 Password:notmyjob Server:gs46Hostname:gs46.inmotionhosting.com Temp URL:http://gs46.inmotionhosting.com/~steveb8 Temp Control Panel: http://gs46.inmotionhosting.com/cpanel (Use until your domain is fully qualified, see Step 4) Temp Webmail: http://gs46.inmotionhosting.com/webmail (Use until your domain is fully qualified, see Step 4) Control Panel:http://www.steve-barker.com/cpanel (Use after Step 4 is completed) Webmail:http://www.steve-barker.com/webmail Keep your username and password safe - it can access all services in your account. Our Support Center is located at: http://support.inmotionhosting.com - Please bookmark this page. (a) Getting Started Guide - http://support.inmotionhosting.com/gettingstartedguide.html If you are a new client our Getting Started Guide will be helpful. It is a collection of instructions and tutorials that will help you setup your website. (b) Control Panel Help: http://support.inmotionhosting.com/userguides/cpanel_flash_guide.html You can find an online guide to the common features of your Control Panel by using our Control Panel Flash Guides or by referencing the documentation found at the lower left of the control panel. (c) Knowledge Base - http://support.inmotionhosting.com/cgi-bin/kb.cgi The InMotion Hosting Knowledge Base is a repository of tips and general technical information. You can use it to find instructions for configuring software on your local computer, how to use features in your Control Panel, as well as answers to other common questions. (d) Community Forums - http://forum.inmotionhosting.com/ The InMotion Hosting Community Forum is an advice forum where you can find information on various topics related to having a web presence, including tips on designing and managing your website, questions about email, and answers to not-so- common questions. (e) Help Desk - http://support.inmotionhosting.com/cgi-bin/pdesk.cgi If you are unable to find answers to your questions from any of the above resources, our email support department is available 24 hours a day (including holidays!) To contact support staff, login to our Help Desk with your username and password, or email firstname.lastname@example.org. Building Your Site Using a Web Builder (If you are building a site with Dreamweaver, FrontPage, or any other web authoring tool, please skip this section and proceed to Transferring a Site With FTP) Premium Web Builder The Premium Web Builder is for Business Class customers only, and it must be installed by a technician. If you are interested in using the Premium Web Builder please click here to contact support and request an installation. Once you receive confirmation from a technician that your builder has been installed, use the following information to log in and build your site: Login URL: http://builder.inmotionhosting.com/Login Value Class customers may use the builder available in Fantastico from within Cpanel. Any Value Class customer wishing to upgrade to Business Class to use Premium Web Builder may simply call 888-321-4678 or email support to request the upgrade. Transferring a Site With FTP The most common way to transfer your site from your computer to the server is by using a File Transfer Protocol (FTP) client. Most web authoring tools (Dreamweaver, FrontPage) have an FTP client built right into them. You will use the following details to connect via FTP: NOTE: All files must be loaded into the /public_html/ directory regardless of the FTP client you intend to use. Username: steveb8 Password: notmyjob Hostname: gs46.inmotionhosting.com Once you have completed Step 4, from then on out you should use the following details: Username: steveb8 Password: notmyjob Hostname: steve-barker.com If you need help, we offer several guides for the more common FTP clients: SmartFTP - [Text Guide] WS_FTP - [Flash Movie] [Text Guide] Internet Explorer - [Text Guide] Dreamweaver - [Flash Movie] [Text Guide] FrontPage - [Flash Movie] [Text Guide] FRONTPAGE USERS NOTE: Outlined below are additional instructions on how to upload your site using FrontPage. FrontPage will not publish until you have completed Step 4 of this document, as it relies on being able to access your domain name. FrontPage Specific Instructions To setup your account for FrontPage, you must follow these steps: Log into http://gs46.inmotionhosting.com/cpanel using the username and password located at the top of this email Click On "FrontPage Extensions" Click On "Install" NOTE: If you are not using FrontPage do not install the extensions. Next you will "Publish" your site using the following information: Domain: steve-barker.com Username: steveb8 Password: notmyjob Additional help is available by using our FrontPage Tutorials: [Flash Movie] [Text Guide] or the Help documentation found in FrontPage itself Until you complete Step 4, you will need to use the temporary URL to view your site. This is because your domain is not yet pointed at InMotion Hosting. Your temporary URL is: http://gs46.inmotionhosting.com/~steveb8 When you have completed Step 4, you will be able to visit your site using your domain name: http://www.steve-barker.com To use email with your new hosting account, there are four general steps you will need to take. These involve creating the account on the server, setting up your email program for that account, troubleshooting any errors you may encounter, and configuring your spam settings. (1) Creating An Email Account On the Server - [Flash Movie] [Text Guide] Here is a step through for creating the account on the server. If you prefer, you can watch a FLASH VIDEO of this process and pause it at any point while you enter your information. Log into http://gs46.inmotionhosting.com/cpanel using the username and password located at the top of this email Click on the MailIcon Click on the third option down - Manage/Add/Remove Accounts Click on the Add Account link at the bottom of the page Enter the email address and a password for the account you would like to create In the Quota field make sure to enter a suitable quota limit for your account (see more on quota below) Click 'Create' Quota Details: When creating your email account, be sure to set an account quota that will accommodate your regular mail usage. Please remember, going over quota will prevent you from receiving mail, so it is important to set your quota to appropriate size. (2) Accessing Your Mail There are two common ways to access mail, Webmail or a POP3 client such as Outlook, Outlook Express, Thunderbird, and others. Option 1: Configure a POP3 Mail Client You may use virtually any POP3 client such as Outlook 2003, Outlook Express, or Thunderbird to access your email. The process of setting up an account in each of these applications will vary, but regardless you will need four pieces of information: Your full email address, (email@example.com). Your email username, (firstname.lastname@example.org). (Important!) The password you entered in Step 1 of the mail setup. Your POP3 server name: mail.steve-barker.com OR gs46.inmotionhosting.com Your SMTP server name: mail.steve-barker.com OR gs46.inmotionhosting.com NOTE: If you are using a domain name registered elsewhere, you can use mail.steve- barker.com as your POP3 / SMTP server ONLY after completing Step 4 of this email. Click HERE for a Flash Video on configuring Outlook 2003 Click HERE for a list of Flash Videos for other Email programs such as Outlook Express or Thunderbird Option 2: Webmail - [Flash Movie] [Text Guide] Once you have completed Step 4 of this email you will be able to use the following URL to access your webmail: http://www.steve-barker.com/webmail Until then, you can access your Webmail using the following steps: Using your full email address (email@example.com) as your username and password you created in Step 1 - Log into http://gs46.inmotionhosting.com/webmail Select your mail program (Horde or SquirrelMail), once you have logged in, click Inbox or Mail - use Help at the top of the page for more information (3) Choosing Your Level of SPAM Protection InMotion Hosting provides SpamAssassin and BoxTrapper, two tools which can help reduce the amount of SPAM you may receive. You can review our guides to setting up these tools here: http://support.inmotionhosting.com/userguides/spam_series.html We recommend adjusting the aggressiveness of your SpamAssassin based upon the amount of SPAM you receive. If you have purchased your domain from InMotion Hosting, you will simply need to wait until your domain begins resolving. This may take anywhere from 2 to 24 hours. No additional action is required. If you have purchased your domain name elsewhere, you will need to contact the registrar where you purchased your domain in order to change your Name Servers / Modify DNS [Flash Movie]. This can be done via your registrar's online interface, however in some cases you may need to contact them directly to make these changes. You must change your Name Servers at your Registrar to: Name Server 1: NS.INMOTIONHOSTING.COM Name Server 2: NS2.INMOTIONHOSTING.COM Name Server 1 IP: 126.96.36.199 Name Server 2 IP: 188.8.131.52 For additional help changing your name servers at a specific registrar, please view the following tutorials: http://support.inmotionhosting.com/userguides/dns_flash_guide.html If you will be developing applications using either PHP or Perl, or installing specific scripts of software onto your account, the following information may be required: The full path to your home directory is: /home/steveb8/public_html/ The location of the Perl 5 binary is: /usr/bin/perl All accounts have access to PHP 5. Scheduled Maintenance Scheduled server upgrades or maintenance are performed in the evening, or night of the 10th and 24th day of each month. During these maintenance windows, we suggest that you do not make any modifications or changes to your site. On these days, your site will not be down, unless otherwise noted. Updating Billing Information If for any reason your billing and/or contact information changes, please notify us as soon as possible so that we may update our records. You may do this by calling our support desk or by completing and faxing in the form located here. News and Announcements It is recommended that you visit http://support.inmotionhosting.com for up to the minute server status and announcements. Sincerely, InMotion Hosting - Your Business Hosting Partner http://support.inmotionhosting.com http://www.inmotionhosting.com Toll Free: 888-321-HOST (4678) International: +1.213-258-4422 Fax: 310-359-0211 If you have any questions regarding your account, please contact us. You may review our terms of service at anytime by clicking here.