70306 CR02 Street Wardens Gateshead

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					Aims                                                             The Intervention Strategy                                              1)      Leam Lane was funded through the Home Office and
                                                                                                                                                matched by the HRA
The aims and objectives of the Neighbourhood Renewal Street      Staffing
Wardens initiative reflect central government’s commitment to                                                                           2)      Deckham and High Fell was funded through SRB 5.
                                                                 Strategic direction is provided by Gateshead Council’s
reducing crime. More specifically, they include the reduction                                                                           Operating Method
                                                                 Neighbourhood Management process as well as its Community
of youth disorder, reducing criminal damage, and fostering
                                                                 Safety Section. Operational management is via the Local                The Street Wardens scheme is “marketed” to the community, and
social inclusion.
                                                                 Environmental Services Group. Support from mainstream and non-         mobile phone numbers of officers are made readily available.
In addition, the initiative aims to address key environmental    mainstream providers is evident, including community and ethnic
                                                                                                                                        There are clear similarities between the work of Street Wardens and
problems, for example graffiti and fly tipping.                  groups, Sure Start and the NHS.
                                                                                                                                        Community Police Support Officers, which address similar issues.
Although Street Wardens is a uniformed scheme, it strives to     In addition, the police are a key influence and help to focus          However, Street Wardens is not a law enforcement agency.
present an image which is different to that of the police. It    services, and many other good relationships were developed with
                                                                                                                                        Overall, Street Wardens is orientated in line with the Community
aims to establish a good relationship with the police, without   the council.
                                                                                                                                        Safety Strategy to ensure quality of life.
holding any specific powers of arrest.
                                                                 Street Wardens is delivered through patrolling officers, whose
A final key aim of the scheme is to reduce, through              mobile phone numbers are made available to the public.
                                                                                                                                        Achievements of the Intervention
engagement with children and young people, intimidating
                                                                 There is also administrative support within Local Environmental
behaviour. Importantly, Street Wardens aims to offer a ‘help
point’ at which intimidating behaviour can be reported, or a

                                                                 A 24 hour CCTV service operates in one of the key areas, and the
                                                                                                                                        Main Achievements
                                                                                                                                        Every time a warden is called out, they fill out an incident report      Street Wardens
‘point of contact’ for residents.                                                                                                       and leave a feedback form with the residents involved. Initial

                                                                 scheme is very much supported by community networks, which
                                                                 help to identify areas of concern, and report calls from the public.
                                                                                                                                        evaluations show this feedback to be positive, constructive and
                                                                                                                                        appreciative of the service. In the Bensham and Saltwell area, youth
                                                                 Funding                                                                disorder, antisocial behaviour and seriousness of crime have all
The service is based at Gateshead Council in Gateshead, Tyne
and Wear.                                                        Street Wardens at Bensham and Saltwell is part of the ODPM
                                                                 Neighbourhood and Street Wardens Programme and received                Mainstreaming Strategy                                                                                   Contact:
Gateshead Council comprises the mainly urban areas of
                                                                 government funding to pilot the scheme. The success of                                                                                                                     Dave Christer
central Gateshead, Felling, Dunston and Blaydon and the more                                                                            The key benefits of the project were that it was less formal than, for
                                                                 Gateshead’s pilot schemes is being evaluated and hopefully will                                                                                                    Tel: (0191) 433 7257
rural districts of Ryton, Whickham and parts of the Derwent                                                                             example, police schemes.
                                                                 become a permanent service.
Valley.                                                                                                                                 In terms of both long and short-term priorities, it is important to
                                                                 A highly complex package of funding has been adopted for the
The population numbered 198,100 in the 2001 Census.                                                                                     develop some indicative data as to the current and potential
                                                                 Street Wardens initiatives. Two of the pilots received in the region
                                                                                                                                        effectiveness of Street Wardens. Although it is difficult to gauge at                               NRF Priority:
The scheme is located in two key urban areas:                    of £201,000 Neighbourhood Renewal Funding, but a further two
                                                                                                                                        this early stage the extent of the influence of Street Wardens on                                         Crime
1)        Birtley – funded through NRF                           were funded through other sources:
                                                                                                                                        achieving its long-term aims and objectives, early analyses have
                                                                                                                                                                                                                                          NRF Authority:
2)        Bensham and Saltwell – government funding matched                                                                             been very encouraging.
                                                                                                                                                                                                                    Gateshead Local Strategic Partnership
                                                                                                                                                                                                                                     NRF Funding Level:
Outstations are situated in areas in Bensham and Saltwell in
                                                                                                                                        The Learning Curve                                                                                     Medium
Millennium House drop in centre (which is shared with the                                                                               This scheme is one of a number of pilots being operated by the
police) and there is an additional office in Birtley.                                                                                   Council with a view to developing a generic service.

                                                                                                                                        Initial signs from police statistics show that reports of serious
                                                                                                                                        incidents are declining. In addition, responses from local residents
                                                                                                                                        have been extremely positive. Street Wardens works very well and
                                                                                                                                        succeeds by nurturing links with both local residents and
                                                                                                                                        Gateshead Council.

                                                                                                                                        The scheme has limited resources, which are required to cover a
                                                                                                                                        relatively large, densely populated area. Issues of effective coverage
                                                                                                                                                                                                                          PTO for additional Information
                               Lead Agent:
    Gateshead Metropolitan Borough Council
                             Main Partners:
Northumbria Police, Sure Start, the NHS, and
      various community and ethnic groups.
Gateshead Metropolitan Borough, Gateshead,
                            Tyne and Wear
                         Main Achievements:
           Early police statistics indicate that
              serious incidents are declining
     Positive responses from local residents

                                                   become evident. Increasing the numbers of staff deployed could
                                                   enhance the service.

                                                   Key Lessons
                                                   The key success factors of the initiative have been:

                                                   A good working relationship with the police and good
                                                   communication with all key partners

                                                   Sound use of local intelligence and information to ensure that
                                                   services are delivered at the right place and the right time.

                                                   It is also vital to appreciate the limitations of coverage that is
                                                   possible for any one warden – if the programme was developed
                                                   again, they would ensure that there would be a smaller area of
                                                   coverage for each warden and increased resourcing for the
                                                   programme as a whole.

                                                   The programme would also have benefited from a greater degree of
                                                   publicity and marketing in its early stages to increase awareness
                                                   and visibility of the programme.

                                                   Contact Details
                                                   Dave Christer
                                                   Service Planning and Development Manager
                                                   Local Environmental Services
                                                   Business Support
                                                   Shearlegs Road
                                                   Tyne and Wear
                                                   NE8 3EN

                                                   (0191) 433 7257

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