organization behavior

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					ORGANIZATIONAL BEHAVIOR

      T E N T H   E D I T I O N
OBJECTIVES   AFTER STUDYING THIS CHAPTER AND
             LISTENING TO MY LECTUER,I HOPE THTAT
             YOU WILL BE ABLE TO:

             1. Define organizational behavior (OB).
             2. Describe what managers do.
LEARNING




             3. Explain the value of the systematic study of
                OB.
             4. List the major challenges and opportunities
                for managers to use OB concepts.
             5. Identify the contributions made by major
                behavioral science disciplines to OB.
O B J E C T I V E S (cont’d)




                               6. Describe why managers require a knowledge
                                  of OB.
                               7. Explain the need for a contingency approach
                                  to the study of OB.
LEARNING
What Managers Do




              Managerial Activities
              • Make decisions
              • Allocate resources
              • Direct activities of others
                to attain goals
Where Managers Work
Management Functions




     Planning                  Organizing


                  Management
                   Functions

    Controlling                 Leading
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles




                               EXHIBIT   1-1a
Mintzberg’s Managerial Roles (cont’d)




                                        EXHIBIT   1-1b
Mintzberg’s Managerial Roles (cont’d)




                                        EXHIBIT   1-1c
Management Skills
Effective Versus Successful Managerial
Activities (Luthans)

1. Traditional management
   • Decision making, planning, and controlling
2. Communications
   • Exchanging routine information and processing
     paperwork
3. Human resource management
   • Motivating, disciplining, managing conflict, staffing,
     and training
4. Networking
   • Socializing, politicking, and interacting with others
Allocation of Activities by Time




                                   EXHIBIT   1-2
Enter Organizational Behavior
Contributing Disciplines to the OB Field




                                       EXHIBIT   1-3a
Contributing Disciplines to the OB Field (cont’d)




                                        EXHIBIT   1-3b
Contributing Disciplines to the OB Field (cont’d)




                                        EXHIBIT   1-3c
Contributing Disciplines to the OB Field (cont’d)




                                        EXHIBIT   1-3d
Contributing Disciplines to the OB Field (cont’d)




                                        EXHIBIT   1-3f
There Are Few Absolutes in OB




                     Contingency
           x          Variables    y
Challenges and Opportunity for OB
   Responding to Globalization
   Managing Workforce Diversity
   Improving Quality and Productivity
   Responding to the Labor Shortage
   Improving Customer Service
Challenges and Opportunity for OB (cont’d)
   Improving People Skills
   Empowering People
   Coping with “Temporariness”
   Stimulation Innovation and Change
   Helping Employees Balance Work/Life Conflicts
   Improving Ethical Behavior
Basic OB Model, Stage I




                          EXHIBIT   1-6
The Dependent Variables




             y


                          x
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Independent Variables




                   Independent
                     Variables




Individual-Level    Group-Level   Organization
   Variables         Variables    System-Level
                                    Variables

				
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posted:3/3/2010
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