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medicare regulations for dme and hme companies require this policy if it is applicable to the types of services your dme provides, we make this easy for you with just a small amount of customization, you too will meet the requirements of the federal regulations. this policy is updated to the newest 2010 standards.
SUBJECT: PERFORMANCE EVALUATIONS REFERENCE #8038 PAGE: 1 DEPARTMENT: DURABLE & HOME MEDICAL EQUIPMENT OF: 3 EFFECTIVE: APPROVED BY: REVISED: PURPOSE: To monitor, assess and improve the knowledge base and competency of staff in order to maintain quality care, treatment and services by __________________. To assure that qualified individuals assess competency of staff. To ensure that staff adhere to the currently known applicable industry standards of practice, laws and regulations. POLICY: Performance evaluation of staff, including contracted personnel, students and volunteers who provide care, treatment and/or services, is an ongoing process that provides periodic and routine feedback to staff about his/her job performance and competence. Evaluations should be carried out according to the timetables described below and will be objectively based on criteria set forth in the job description for each position. Evaluations may include “progress/counseling reports” as deemed necessary by the department manager, supervisor, and/or Administrator. Three (3) months (90 calendar days) after each new employee begins work One (1) year from each employee's initial date of employment Annually thereafter on each employee's anniversary date, or annually thereafter during the month of __________________ Proper documentation of each employee's job performance will be maintained and recorded on the appropriate form by the evaluator. This document will become a permanent portion of each employee's personnel file. Contracted organizations/personnel are expected to adhere to this timetable as part of their contractual agreement and to submit appropriate completed documentation of competency and performance evaluations to __________________ within the time frame stipulated and agreed to in the contract. Contracted personnel may be evaluated by individuals designated by the company. © The Compliance Doctor, LLC SUBJECT: PERFORMANCE EVALUATIONS REFERENCE #8038 PAGE: 2 DEPARTMENT: DURABLE & HOME MEDICAL EQUIPMENT OF: 3 EFFECTIVE: APPROVED BY: REVISED: PROCEDURE: Employee Competency and Performance Evaluations: 90-Day Probationary Evaluation for New Employees: This document is completed for each new employee and contracted personnel following three (3) months of employment and this report is intended to show either satisfactory or unsatisfactory completion of this period. The department manager/supervisor and employee shall use this report to determine the feasibility of continued employment as well as make recommendations for the direction of future performance. Competency Evaluations: Competency evaluations are used in conjunction with the 90-day and annual performance evaluations to determine the employee’s level of performance and to identify areas of improvement. Competency evaluations are completed prior to the performance evaluation date to allow sufficient time for remedial training/education. Competency evaluations are completed by qualified individuals from within each department. The format of competency evaluations may include but is not limited to the following: Demonstration Direct observation/checklist Video or audiotape review and written/oral test Self Study and written/oral test © The Compliance Doctor, LLC SUBJECT: PERFORMANCE EVALUATIONS REFERENCE #8038 PAGE: 3 DEPARTMENT: DURABLE & HOME MEDICAL EQUIPMENT OF: 3 EFFECTIVE: APPROVED BY: REVISED: Annual Performance Evaluation for all Employees: This document is completed for all employees on the employee's anniversary date or during the month of __________________. This is a comprehensive evaluation and shall be used by the department manager/supervisor and the employee to evaluate each area of the job, suggest improvements, set goals and objectives for the future and measure job performance for the time period stated. This performance evaluation is criteria based. Methods and time frames for any identified areas of performance requiring improvement are mutually agreed upon by the staff member and evaluator. If the staff member is unable or unwilling to improve, the individual’s job assignment may be modified, or other appropriate action may result; these actions may range from remedial training up to and including termination. Following discussion of the performance evaluations with the staff member, and after the staff member has been provided the opportunity to document any comments and has signed the evaluation, performance evaluations are filed in each employee’s personnel file. © The Compliance Doctor, LLC
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