8031 - Orientation checklist: driver service technician by compliancedoctor

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									                DRIVER/SERVICE TECHNICIAN - ORIENTATION CHECKLIST


                                                                                                     Comments/
                               Topic                         V    W       D   E    R    T
                                                                                                  Follow Up Action
INTRODUCTION TO CORPORATION
    History of Company
    Scope of Services
    Organizational Chart
    Corporate Headquarters/Board of Directors
    Future Goals
INTRODUCTION TO DIVISION/REGION
    Division and Regional Support Services
    Geographical Distribution
INTRODUCTION TO SATELLITE/BRANCH OFFICE
    Scope of Services
    Geographical Service Area
    Lines of Communication with Regional and Corporate
       Offices
    Hours of Operation
    Emergency and On-Call Services
    Accident/Incident Reporting
    Back Safety Program
    Equipment Incident Reporting
    Performance Improvement Program
    Emergency Management Plan
    Fire Safety Program
    Community Resources Available
PERSONNEL POLICIES
    Drug Testing
    Driver’s License
    Driving Record
    Performance Reviews
    Competency Evaluations
    Health Examinations
    Employee Benefits
    Vacations/Holidays
    Dress Code
    Back Support Belts
    Disciplinary Process
    Conflict of Interest
    Incident/Accident Reporting
    Employee Job-Related Injuries
    LEGEND:            V = Verbal Instruction   W = Written Evaluation             D = Demonstration
                       E = Evaluation           R = Return Demonstration           T = Tutorial

© The Compliance Doctor, LLC
DRIVER/SERVICE TECHNICIAN - ORIENTATION CHECKLIST (continued)

                                                                                                    Comments/
                               Topic                        V    W       D   E    R    T
                                                                                                 Follow Up Action

DELIVERY POLICIES

    Delivery Procedure

    Delivery Ticket

    After-Hours Delivery

    Entering the Client’s Home

    Equipment Set-up

    Pickup Procedure

    Routing Procedure

    Coordination of Services

    Assuring Proper Operation of Equipment

    Backup Equipment

CLIENT CARE POLICIES

    Confidentiality of Client Information

    Bill of Rights and Responsibilities

    Client Grievance Procedure

    Client Instruction Literature

    Predischarge Visits

    Coordination of Services

    Acceptance Criteria

OPERATIONAL/CARE/SAFETY GUIDELINES

    O2 Systems/Compressed Gas/LOX/Concentration

    Ventilators

    Apnea Monitors

    Continuous Passive Motion Devices

    Enteral Pumps and Supplies

    Hospital Beds/Lifts/Traction/Trapeze

    Wheelchairs/Walk Aids/Bath Aids

    Home Phototherapy Devices

    Product Recall Procedure

    Repair/Maintenance Policy

    Returning Equipment to Vendors

    Refund Policy

    LEGEND:           V = Verbal Instruction   W = Written Evaluation             D = Demonstration
                      E = Evaluation           R = Return Demonstration           T = Tutorial


Reference #8031 DME                                                                            ©The Compliance Doctor, LLC℠
DRIVER/SERVICE TECHNICIAN - ORIENTATION CHECKLIST (continued)

                                                                                                        Comments/
                               Topic                            V    W       D   E    R    T
                                                                                                     Follow Up Action

MARKETING

    Marketing Responsibilities

    Marketing Plan

    Goals and Objectives

    Marketing Literature (Bibliography of Collateral
       Resources)

    Manuals (Respiratory Care Manual, Apnea Monitor
      Protocol, Home Care Guide, Nasal CPAP Protocol)

INFECTION CONTROL

    Bloodborne Pathogen Exposure Control Plan

    Reporting Infectious Diseases

    Staff Hygiene Standards

    Equipment Cleaning Guidelines

    Entering Home of Client with Infectious Conditions

    Personal Protective Equipment

DEPARTMENT OF TRANSPORTATION GUIDELINES

    Outfitting of Vehicles

    Driving and Written Tests

    Motor Safety Regulations

    Delivery of High Pressure Tanks

    Oxygen Equipment Standards

FOOD AND DRUG ADMINISTRATION GUIDELINES

    FDA Registration Requirements

    Receiving Gas from Suppliers

    Equipment Calibration

    Storage of Medical Gas Cylinders

    Bulk Oxygen Storage

    Oxygen Testing Procedure

    Handling Products Not Meeting Specifications

    Oxygen Cylinder Pre-fill Procedure

    Transfilling Guidelines

    Labeling

    LEGEND:          V = Verbal Instruction        W = Written Evaluation             D = Demonstration
                     E = Evaluation                R = Return Demonstration           T = Tutorial

Reference #8031 DME                                                                                ©The Compliance Doctor, LLC℠
DRIVER/SERVICE TECHNICIAN - ORIENTATION CHECKLIST (continued)

                                                                                                      Comments/
                             Topic                          V    W      D   E    R    T
                                                                                                   Follow Up Action

VEHICLES

    Vehicle Inspection

    Preventive Maintenance and Repairs

    Gas

    Weight Limitations

    Restrictions Regarding Vehicle Use

    Vehicle Files

    Reporting Vehicle Procedure

    Storage

    Seat belts

    Safety and Security of Equipment

SAFETY GUIDELINES

    Office/Warehouse Inspection Policy

    OSHA Requirements

    Job-Related Injury Log Policy

    Hazard Communication Program

    Power Lockout Procedure




    LEGEND:         V = Verbal Instruction    W = Written Evaluation             D = Demonstration
                    E = Evaluation            R = Return Demonstration           T = Tutorial


I certify that I have been instructed in the areas designated above.

Employee Signature:                                                                        Date:


Reference #8031 DME                                                                           ©The Compliance Doctor, LLC℠

								
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