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UCP 600 - Training Issues

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					                                 UCP 600
                               Training Issues

                          Derek Ennis, CEO, Coastline Solutions




Vienna, 16, 17 May 2006                               Contact: Derek.Ennis@CoastlineSolutions.com
                    The Problem/Challenge
      • The new rules will impact on ALL aspects of LC operations
            –   Advising
            –   Issuing
            –   Confirming
            –   Doc checking and Compliance


      • All staff need to be trained
            –   Operations
            –   Sales
            –   Legal
            –   Trainers
            –   Multiple locations – Global, Regional, Local?
            –   Customers – does the bank have a responsibility? Opportunity?

Vienna, 16, 17 May 2006                                  Contact: Derek.Ennis@CoastlineSolutions.com
                    The Problem/Challenge
         • Materials on the subject matter do not exist
               – Seminars, Conference materials, Courseware, Experience, Notes
                 etc.
               – For UCP 500 you had materials to draw from. For UCP 600 you
                 don’t

         • Multiple offerings will appear –
               – What’s good? What’s not?
               – Who’s good? Who’s not?

         • How do you roll it out?

         • Time is limited…6 to 9 month rollout period



Vienna, 16, 17 May 2006                                Contact: Derek.Ennis@CoastlineSolutions.com
                          Issues to consider
      • Quality of training
            – Training from a reputable source
            – Presentation/Delivery

      • Consistency of training
            – Consistent delivery across organisation
            – Consistent application of training when on the job

      • Audit
            – Who took the training vs who should have taken the training
            – How did they do? Evaluation of effectiveness of selected methods




Vienna, 16, 17 May 2006                                  Contact: Derek.Ennis@CoastlineSolutions.com
                          Issues to consider
         • Scheduling
               – Trainer’s time
               – Trainees’ time (away from work)
               – Classrooms
               – Travel
               – …
               All within time constraints


         • Budgets
               – Have you planned your budget for this? When to do this?




Vienna, 16, 17 May 2006                             Contact: Derek.Ennis@CoastlineSolutions.com
                                Options
     •   In house training
           – By in house staff
           – By external consultants

     •   Training events organised by others
           –   ICC Paris
           –   IFSA
           –   ICC National Committees
           –   IIBLP
           –   Independent Consultants
           –   Banking
           –    …

     •   Online training
           – Developed in house
           – Off the shelf

     •   On the job training

Vienna, 16, 17 May 2006                        Contact: Derek.Ennis@CoastlineSolutions.com
                            Online training
         • Advantages of Online Training
                     •    Anytime, any place training
                     •    Consistency of training
                     •    Learner determines pace
                     •    No Scheduling headaches
                     •    No travel costs
                     •    Reduced dependence on senior staff to support
                          repetitive training.



Vienna, 16, 17 May 2006                            Contact: Derek.Ennis@CoastlineSolutions.com
                          Our offerings
         • Upskill 600
         • Mentor 600




Vienna, 16, 17 May 2006                   Contact: Derek.Ennis@CoastlineSolutions.com
                          Upskill 600
         Train experienced LC staff - what has changed in UCP 600

         • Full Article by Article comparison of 500 to 600
         • Structured multimedia training in Key Issues
         • Online Assessment to test knowledge

         Benefits
         • Personalised Certificate on Completion
         • ICC Approved
         • PDUs towards CDCS recertification
         Available November 2006


Vienna, 16, 17 May 2006                             Contact: Derek.Ennis@CoastlineSolutions.com
                          Mentor 600
         Full UCP 600 training course for new LC staff

         •   Assumes no prior knowledge
         •   Full training in all articles of UCP 600
         •   Interactive training modules
         •   ICC Approved
         •   Personal assessments and results




Vienna, 16, 17 May 2006                          Contact: Derek.Ennis@CoastlineSolutions.com
                          Key points
         •   Start planning now
         •   Quality
         •   Consistency
         •   Timing
         •   Cost – Spend your $$$ sensibly




Vienna, 16, 17 May 2006                       Contact: Derek.Ennis@CoastlineSolutions.com
                                Thank You

                               Derek Ennis
                             Coastline Solutions
                          Derek.Ennis@CoastlineSolutions.com




Vienna, 16, 17 May 2006                            Contact: Derek.Ennis@CoastlineSolutions.com

				
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