Human Resources Assistant – Job Description Reports to: Department: Classification: Division: Date: Approved: JOB SUMMARY: To provide administrative and technical human resources assistance to human resources managers in the local department. ESSENTIAL FUNCTIONS: 1. Answers incoming telephone calls, screens calls, and refers to proper manager for handling. Assists directly with routine inquiries. 2. Answers routine inquiries from inside and outside the company on employment verifications, benefits claims processing, and job openings in line with written company policy on these matters. 3. Requisitions nonexempt personnel from temporary agency as needed. Greets temporary personnel, provides them with personal protective equipment, and escorts them to assigned manager. 4. Maintains employment resumes, application forms, and applicant flow logs in line with company policy. Places job orders with state job service and classified advertisements in local newspapers. Sorts responses and turns over to appropriate manager. 5. Verifies unemployment insurance claims and refers exceptions to appropriate manager. 6. Maintains employee personnel files in line with company policies and government regulations. Retains records in line with company record retention requirements. 7. Provides human resources department orientation on company policies and programs; signs up new employees for various programs. Introduces new employee to supervisor and job instructor. 8. Maintains plant and office bulletin boards in an up-to-date and legal compliance manner. 9. Counsels employees on benefit plan provisions. ADDITIONAL RESPONSIBILITIES: 1. May conduct surveys of personnel practices and wage surveys in other companies in the area. 2. May sub for the employment interviewer during vacations or absence or during heavy hiring periods. QUALIFICATIONS: 1. Ability to maintain the highly confidential nature of human resources work. 2. At least two years college, including courses in human resources management. 3. At least two years administrative or human resources experience. 4. Personal computer and word processor skills. 5. Tact, above average communication skills, ability to work effectively with both employees and managers. Ability to convey a positive and professional image to applicants and employees.