Curriculum Vitae Name: Alberto Lorusso Marital status and Age: Not married, 29 Address: Via Dalmazia 37, 70059 Trani (Italy) Mobile: +39 349 569 0748 Email: firstname.lastname@example.org Eligible to work within EU KEY COMPETENCIES AND SKILLS: Customer focused Results focused Efficient and adaptable Innovative and creative thinker Good Negotiator Excellent interpersonal and communication Commercial and Business Awareness Highly Organised Excellent Team Player Good Time management abilities Blend of analytical and interpersonal skills as well as the ability to identify problems and mobilise teams to implement solutions and drive change. At ease in different cultural environments (both Anglo-Saxon and Latin) EDUCATION SEPT. 96/JULY 01 Faculty of Economics of Trieste, Master Degree in Economics and Business Management; graduated with a final thesis in Marketing ( on customer management). SEPT. 99/JULY 00 Exchange student at the AARHUS SCHOOL OF BUSINESS, DENMARK SEPT.91/JUNE 96 Valdemaro Vecchi Scientific High school of Trani (italy) ADDITIONAL COURSES: July 2005 3 days course – Siebel TAS Total account selling, Sales methodology course, in the analysis of the decision making processes in the Organisations – Rome November 2004 3 days course - Essential account management/consultative selling, Milton Keynes, July 2004 England 3 days course - Success Through Sales, Milton Keynes, England May 2004 Siebel Software training (focused in identifying, acquiring, and retaining customers), from the marketing and sales perspective; BT Tower, London December 2003 Advanced sales skills course BT, D. Bradley, BT Tower, London June 2002 Seminar on “Sustainable development and social responsibility” at Universidad Pedro Henriquez Ureña, Santo Domingo November 2001 Seminar on “IASC” (International Accounting Standards Comitee) Horwath Consulting, Santo Domingo October 2001 Seminar in the GAAP (US) Horwath Consulting, Santo Domingo March 2000 Seminar on "Skill Asymmetries, Increasing Wage Inequality and Unemployment” Aarhus University (Denmark) LANGUAGES Italian mother tongue; Fluent Spanish and English; Very basic knowledge of Danish ( but willingness to learn), I am currently studying French. WORK EXPERIENCE November 2006 - Now Videopiu Data Services – Rome/Genoa Business Development/ Business Management Develop and manage the strategy for the company in the satellite data sector, including: Building relations with the suppliers and the providers, buildings relations with direct/indirect customers, business strategy and business development trough direct sale and through partners. Sales manager for VSAT iSCPC, Mesh, and Mesh/Star networks based on I-Direct platforms. April 2003 – October 2006 BT – Media & Broadcast – Rome Business Development/ Marketing Manager Develop and manage the sales channels in Italy; define Commercial opportunities; manage allocated sales accounts in Italy and Europe, determine strategy for the management of allocated accounts; achieve sales targets for allocated accounts; support and lead in regular customer meetings in liaison with M&B support functions.; to negotiate pricing for special requirement, support the UK booking office and coordinating the activities of the Terrestrial Stations across Europe; credit controlling, coordinator of 7 persons located in the country. Expert of satellite communications for Broadcasters as well as Corporate users, internet via satellite, VSAT networks, VPNs, linkway networks. As a member of a really small team ( 5 people) I have been involved in all the pre- sales/sales/post-sales process; from the customer contact, to the credit check, to the preparation of the contract, negotiations, delivery of the service, support in the delivery phase, taking part to customer reviews, solving of eventual problems ( operational, as well as invoicing problems or simply variation of SLAs etc) and at the end making sure all the invoices were paid regularly. Customer relationship management; Event management (such as Fairs, seminars, workshops etc); realisation of brochures, and flyers, with the support of the marketing dept. of the London offices; Public relations as management of Press Releases or articles on specialised magazines. Dec. 02- March 03 Military service Sept. 01 – Dec. 2002 Horwath Consulting (Dominican Republic), Auditor and Business Consultant As a consultant for Horwath Consulting, my responsibilities were two fold. For the first months I worked in the auditing division, where I was responsible for the auditing of the internal control structure and of the organisational structure of the major hotels and resorts in the island. A great deal of work was carried out in the analysis of the internal control system. I also carried out analyses of the organisational structure, hierarchy and decision making processes, investigating levels of integration between divisions and centralisation/decentralisation of power. As a financial analyst I evaluated financial statements, calculated ratios to compare with the industry averages and explained significant changes in statements between years, including risk evaluation and implementation of risk management procedures. Secondly I was assigned to the Business Consulting division. This was a more challenging role, operating in a new culture and managing people with a range of backgrounds and experiences. I managed prefeasibility studies for tourism to building and construction projects. My work covered all areas of the projects; information gathering, photo and data collection, market research of competitors, SWOT analysis, financial plan and cash flow analysis, break even point analysis and simulation analysis and the typing and the formatting of the final version of the reports, using the most up- to-date office automation packages. Great deal of importance was given to customer relations, and relations with institutions where the projects were implemented ( e.g. IPAT, Panamenian tourism institute) ADDITIONAL INFORMATION Fully proficient in Microsoft Office applications. Photoshop, Corel Draw, Dreamweaver, Early adopter of PCs (1986) and Internet (1994). Graduation thesis: “The Customer Care in the New Economy” Final mark: 104/110 Personal Interests: Strong interest in economics, at micro and macro level, Piano, photography, travelling, readings, cooking, languages, HTML programming, and web designing, graphics and design. Sports: Sailing, mountain bike, kite-surfing, yoga, running, diving… References: Delivered upon request.