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					                                                                                                                           August ‘07

      A Letter from Paul C. O’Shea                                                        Crisis Stabilization Unit
                                                                                       opens at 41 Mason St. in Salem

"Summertime and the living is not so easy" - there used to be a time
in this business, many years ago, where it seemed that there was a
summertime lull. Given the hectic nature of all our activities, this
summer has been quite busy for all of us. A lot is happening in the
wider world of HES.
As most of you know by now, Phil Salzman, our Vice President for               HES President & CEO Paul O’Shea & CSU Director Dezra Kenney.
Prevention Services has accepted a new position with U-Mass
Medical Center. He has been with the agency for twelve years and                  Cornerstones Haverhill - 1st Annual Dog Show
during that time his considerable expertise and skill in the areas of
substance abuse and mental health prevention services has built a
network of services for HES that is unparalleled in the State. Due to                                             Cornerstones Haverhill recently had
diminishing resources, Phil was required to seek funding from                                                     their 1st annual Dog Show. It was a
sources that HES normally does not tap i.e., the Federal Government                                                 great success and enjoyed by all.
and Foundations. These efforts resulted in our showcase for
Prevention Services in Gloucester, MA where for many years Phil                                                   We would like to thank the staff and
worked as a Public School Teacher and the Director of Gloucester                                                      students of the Haverhill
                                                                                                                  Cornerstones School for their hard
Prevention Services. His legacy will live on in these and other serv-
                                                                                                                     work in producing this show.
ices that he has developed for HES. I am happy to say that Phil will
continue to be available to us in a consulting role as a community
prevention liaison. We all wish him good luck in his new endeavor.
We are finally near a mortgage closing on the Nike site, which at this            A look inside
point is about 75% complete. Everyone is very excited about the new
facilities and we will plan a grand opening once that project has been
completed, some time late fall or early winter.                                   A Letter from Paul C. O’Shea . . . . . . . . . . . . . . 1
In addition we have a Purchase and Sale Agreement on our Federal                  Crisis Stabilization Unit Opens . . . . . . . . . . . . . . 1
Street site where HES, as we know it, started 35 years ago. This
facility has an immense amount of both history and character, but it              ‘Be Helpful’ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
was getting to the point that it was not very efficient for our use and
the ongoing maintenance and occupancy costs were escalating con-
                                                                                  TD Banknorth Tickets . . . . . . . . . . . . . . . . . . . . 3
siderably. The programs currently located at Federal Street will be               Welcome Aboard . . . . . . . . . . . . . . . . . . . . . . . . 3
split up. The CSS, Quality and OBRA Programs will be moving to our
new Mason Street site, while our Outpatient Services will be moving               High Five!       ............................ 3
to a new location in Salem and to a joint North Shore Health
Center/HES site in Peabody. More on this as it unfolds.                           Topsfield Fair . . . . . . . . . . . . . . . . . . . . . . . . . . 4
                                                       (Continued on page 2)      Current High Five Items . . . . . . . . . . . . . . . . . . 4

                                                                                  HES Internet address
           CHEAT SHEET
                                                                                    (“A Letter from Paul O’Shea”, continued from page 1)

The                                                                                 The CSU, (Crisis Stabilization Unit) in Salem has been completed
                                                                                    and prior to our grand opening we had an open house for our
                                                                                    payors. I am happy to report that the unit is full and has been since
                                                                                    our opening. This is an integral service that is linked closely to our
Last month’s response to the “Be Helpful” example was so low                        Emergency Service Program for Cape Ann that operates next door.
  that we decided to make everyone who replied a winner.                            This program serves as a diversion and a potential step down from
                                                                                    psychiatric hospitalization. We are fortunate to have a new Director
    Each of them will receive a $25 Simon Mall Visa Card.
                                                                                    of this unit who comes to us with many years of experience. After a
                                                                                    long period of planning and negotiations, we are looking forward to
                                                                                    having this service available for HES and the community.
     Congratulations to Amy Kesselman, Robin Milner,
                                                                                    We are nearing the final phase of the Capital Campaign Feasibility
     Noemi Breneman (nominated by Erika Caulfield),                                 Study and we expect a report to be issued from our consultant any
            and Erika for nominating Noemi !                                        day. We are confident that the report will suggest that we continue in
                                                                                    this endeavor. We will be meeting with the Capital Committee in
                                                                                    early September to plan the execution phase of our efforts to raise a
                                                                                    substantial amount of money to pay for the various capital needs of
            We are running “Be Helpful” in place of                                 HES, in particular, our buildings. As you are all very much aware,
      the Trivia because we know that staff are helpful                             the State, who is our major source of funding, does not provide capi-
                                                                                    tal financing or significant money for ongoing maintenance of our
   to each other every day. If you can’t think of anything                          buildings. We are currently in desperate need of funds to upgrade
    that you have done to ‘be helpful’ recently - get out                           many of our facilities. This is the first Capital Campaign for HES and
       there and do something; then let us know and                                 it will go a long way in helping us bring our buildings "up to snuff".
   get it in by 9/20/07 to be entered for a chance to win.                          We will also have a plan in place to do a better job of maintaining
                                                                                    them once the renovations are complete.

                                                                                                                                           Paul C. O’Shea
                                                                                                                                           President & CEO

                                                   “ Be Helpful ”
Give an example of something helpful you did for a fellow staff member, or
outside entity, or nominate someone else for something they did.                                                 Responses received will be put
(Don’t know what the “Be Helpful” campaign is ? See page 4 for more information.)                                into a hat and a winner will be
                                                                                                                 drawn at random to receive a......
                                                                                                                   $50.00 Gift Card to a Location
                                                                                                                          of Your Choice.

                                                                                                                       Drawing will be held on
                                                                                                                                September 20th.
                                                                                                                  Winner’s response will not be published,
                                                                                                                          just the winner’s name.

                                                                                                                            GOOD LUCK!
                                     ?            Name:



                                                                            One entry per employee.
       Check out what tickets are available at
              TD Banknorth Garden !                                             Welcome Aboard!
Ringling Brothers Circus                           October 5 - 14
Bruins vs Tampa Bay Lightning                         October 18
Bruins vs Chicago Blackhawks                          October 25                 We welcome recent members of the HES team:
Bruins vs Nashville Predators                    January 29, 2008                                         New Hires
High School Musical on Ice                         February 2008              Jail Diversion         Salem Outpatient        DSS Lead Cape Ann
                                                                              Amberly Chaplin        Tammy Tedesco           David Levasseur
Go to:                                                                      Ashley Gallant
                                                                              Newburyport Res.       CFD
          And enter the promo code: hesoffers                                 Brieanne Cole          Jaclyn Stanko           Crisis Stabilization Unit

                              High Five !
                                                                                                     Emily Munce             Glenn Eaton
                                                                                                                             Joseph Fitzgerald
                                                                              Robyn Martin           Ipswich Outpatient
                                                                                                                             Bonnie Foust
                                                                              Aaron Johnson          Mary McGuire
                    CFD Medical Records Department "High Fives"                                                              Carol Gaffney
                   Jenna Alexander for the great help; for the willing        Brian Boulger          Cynthia Colbert
                                                                                                                             Mark Leonard
attitude, initiative, and thorough job you do. You are a welcome addi-        Kristina Cochran       Lawrence Outpatient     Diane Miscowski
tion to the department.                                                       Alicia Borseti         Melissa Sanchez         Adrienne Montone
Nelsida Guzman (Lawrence FST) says Thank you! to Sheeba Thomas,               Haverhill Outpatient   OBRA                    Janet Novotny
Esther Lopez, Artemis Hamrick, Miguelina Ramirez, Alicia Gil, Paula           Ginette Aquino         Sara Hudner             Emmanuel Oppong
Johnson, Aixa de Kelley and Julia Jorge for all their hard work and dedi-                            John Papson             Bryce Platt
                                                                              Haverhill Admin
cation to FST during this past year. They are the best team players                                  Barbara Smith           Alexandra Accardi
                                                                              Rhonda Burch
ever! We couldn't have received so much positive feed back without                                                           Ian Larose
them. Thank You!                                                              Cornerstones Ips.      Delta House             Shirley Moore
                                                                              Rachel Miller          Joshua Savin            Paula Noyes
Congratulations to Steve Walsh (Serenity) for becoming a Registered           Marae Perruzzi         ACCESS STARR            Kaitlin Roberts
Addiction Specialist through The Breining Institute.
                                                                              Northstar              Kira Lemnah             BayRidge
Sue Gunby (Ipswich) says Thank You! to Sandy Savage, Jan Stratton,            Craig Goodwin          Anny Rodriguez          Tracy Mishel
Tammy Trembley, Jean Connolly, and Marissa Neal for the extraordinary
                                                                              Head Start             Polaris STARR           Kimberly Crowley
job they have done this summer in making sure that the front office
                                                                              David Vincent          Rafael Rodriguez        Jarred Bingham
runs smoothly despite all the staffing changes.
                                                                                                                             Shakeem Pierresaint
Lisa Barlow (Cornerstones Ipswich) says High Five !! to Lorraine Kane.        FST                    Leland                  John Whalen
Her organizational skills and ability to proactively plan shifts while con-   Leomary Vasquez        Daniel Giadone
sidering other crisis' have helped to keep the program's structure and                               Julie Tulikangas        Gloucester Outpatient
                                                                              TAP                                            Courtney Wilson
clients safe during the past month, since we've experienced a lot of          Geovanni Santiago      CRS Salem
transitions. THANKS Lorraine !                                                                                               Patricia Murphy
                                                                                                     Amanda Peterson
                                                                              Rantoul Garden
Congratulations to everyone who recently redeemed coupons:                    Rock Pacaud            Harmony House
Josephat Atavachi      Sheila Shambaugh       Brian Murphy                                           Jessica Pierce
Michelee Colon         Elisa Koppelman        George Mouzakis
Michelle Zoeller       Jasmina Rodrigues      June Jason
Jenna Alexander        Linda Chignola         Tabatha Mello                                                    Rehires
Jenny Cosme            Kelly Fleming          Chris Donahue                     Solstice              Hillcrest                DSS Lead Lynn
Susan Deminie          Sheeba Thomas          Danielle Lahaye                   Christa Corricelli    Paul Landry              Alicia Marescalchi
Marika Shimkus         Jennifer Lalonde       Irene Hachey
Lawrence Heller        Alis Coronel           Dale Hollingshead                 Leland                CAATC                    Haverhill Outpatient
Mark Coombs            Pat Quinn              Cathy Marcos                      Dorothea Bakulski     James McDonald           Susan Bennett
Kirsten Collins        Monica Cronin          Kelly Ryan                        Delta House           Howard St.               Companion Care
Laura Holt             Nicki Mullen           Jo-Ann Venezia                    Lela Fronduto         Vanessa Checo            Tula Mitchell
Chloe Browning         Jan Stratton           Lisa Euzukonis                                                                   Starr Mailet
Paige Wentworth        Matt Doyle             Renee Dini
Andrew Kwait           Adriana Debernardi     Marion Goodwin
Xochi Kountz           Yolanda Maisonet       Lynn Murphy                                                    Transfers
Louise Sebba           Janine Perry           Miguelina Ramirez                 Haverhill Crisis      Ipswich Admin.           Lawrence Outpatient
Donna Gaznick-Hopler John Cosentino           Matt Tuff                         Kerry Rivard          Melissa Martin           June Jason
Alissa Dillon          Media Dassuk

                          IT Talk          By Gary Doucette                     Got a Bright Idea?
             Did you know that........ Our email system is not to be used       Are you the sort of person who is always brimming with new, exciting
             for sending confidential information. Our email is sent out        ideas? Well, why not focus your limitless creativity on the
             in plain text so if it were to be intercepted by someone           HES Newsletter? Any suggestions you might have, we would
other than the recipient, client information would be compromised.              love to hear them. Write an e-mail with “NEWSLETTER
Please direct any questions regarding this issue to Gary Doucette, I.T.         IDEAS” in the subject line and send it along to Carolyn at
Director @ 978-524-7100 ext 204 or              
  Have Something                          Current High Five Award Items
      to say?
                                       1 Award coupon (value $5)
           Want to talk about your
           program or an important     * AMC Movie Pass                             * Showcase Movie Pass
           HES issue? Well, then       * Dunkin' Donuts Gift Card                   * Starbucks Gift Card
           become a Guest              * Mobil/ Exxon Gas Card                      * Topsfield Fair Admission Ticket
           Columnist! Submit your
           piece (no more than 350     2 Award Coupons (value $10)
           words) by the 15th of       * IMAX (at Jordan's Furniture) Movie Pass    * Borders Books Gift Card
each month to     * Dunkin' Donuts Gift Card                   * Starbucks Gift Card
                                       * Mobil/ Exxon Gas Card                      * AMC Movie Card

       Pet Peeves !!                   4 Award Coupons (value $25)
   Is there something with HES         * Borders Books Gift Card                        * Simon Mall Visa Gift Card
   that’s bothering you. Let us
                                       * Mobil/ Exxon Gas Card                          * Dunkin' Donuts Gift Card
   know - we will look into it and
   publish our results. E-mail         * Movie Passes with            * Topsfield Fair - 1 Admission ticket & 1 strip of ride tickets
   subject line “PET PEEVES”
                                       8 Award Coupons (value $50)
                                       * Simon Mall Visa Gift Card

        Be Helpful !                   4 or more coupons - other gift cards may be ordered ... examples are:
                                       * Target     * Home Depot           * ITunes     * LL Bean              * Best Buy
 In this month’s trivia section, we    * Uno’s      * Legal Seafood        * Chili’s    * Market Basket        * Shaws
  would like to remind staff of the
      “Be Helpful” Campaign.                      Have another place in mind - let me know and I will try to get it.

 The "Be Helpful" campaign is an
  ongoing effort, on the part of the
 entire HES system, to enrich the
                                                      Discount Passes
 professional lives of everyone                                          Are now available for

                                               Topsfield Fair
  who works here. The idea is a
   simple one; when we interact
  with each other we attempt to
 be helpful, the resultant culture
    will be one of both respect
           and gratitude.

  Please turn to page 2 and send
                                               Fair Dates: September 28 - October 8, 2007
 us one example of how you were
  helpful to a fellow staff member,     Admission passes: $7 each                       Ride tickets: 10 rides for $15
        or an outside entity.                                  Tickets available through September 27th
                                       Contact: Employee Relations 978-524-7100 x192 HES 131 Rantoul St., Beverly

Health & Education Services, Inc.
Executive Offices
131 Rantoul Street
Beverly, MA 01915                                    Northeast Health System includes Addison Gilbert, BayRidge and
Paul C. O’Shea
                                                     Beverly hospitals, the Beverly Hospital Hunt and Cable centers, CAB
President & CEO                                      Health & Recovery Services, Inc., Health & Education Services, Inc.,
                                                     Ledgewood Rehabilitation and Skilled Nursing Center, Seacoast
                                                     Nursing and Rehabilitation Center, The Herrick House, and Heritage
Editor: Carolyn Fallon                               at Danvers. For additional information, visit
Employee Relations Dept.
978-524-7100 Ext. 192                                Please send story ideas to: Carolyn Fallon, Employee Relations
                                                     Dept., at

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