[Yo ur Name] [Str eet Addr ess], [City, ST ZI P Code ] [pho ne] [e-mail ] SKILLS SUMMARY More tha n 10 yea rs of experie nce in syste m a nalysis a nd progra mming for interna tiona l tra nsporta tion and e nergy corpora tions. Strong ba ckground in user training a nd support docume nta tion. Expe rie nce in major progra mming la ngua ges, opera ting ha rdwa re a nd software . EX PERIENCE Blue Yo nder Airl ines, Ho usto n 8/95-prese nt
Se nior Syste ms Analyst, Sa les Adminis tra tion a nd Progra m De velopment
Crea te da ta base progra mming to mee t mana ge me nt a nd fie ld -sales informa tion needs. Design a nd imple me nt sa les syste ms a t compa ny’ s re gional technical ce nt ers. Train sale s sta ff on use of new progra ms. Deve lope d voice -automa tion syste m that increased tele marke ting de partme nt productivity a nd allowe d 15% staffing re duction. 6/92-8/95
The Phone Co mpany, Ho usto n
Purcha sing Syste ms Ana lyst, Corpora te Procu re me nt a nd Ma te rials Manage me nt
Promote d from Syste ms Ana lyst position in June 1994. Progra mmed ma nage ment -re porting syste ms for purcha sing depa rtment. Served as lia ison betwee n syste m users a nd technica l support group. Traine d fie ld syste m use rs. Crea te d invoice-re concilia tion progra m tha t resulte d in ca pturing a n a vera ge of $5,000 per month in ve ndor overcharges. 6/92-6/94
Syste ms Analyst, Computer Se rvice s Orga niza tion
Designe d a nd imple mente d syste ms for acquisition applica tions. Performed syste m main te na nce progra mming. Wrote computer syste m proce dure specifica tions and user ma nuals. Designe d a nd supervise d progra mming of tracking syste m tha t de termined more cost -effective tra nsporta tion routes.
SY STEMS PRO FICIENCY Hardwar e IBM 3090, MVS O pera ting Syste m/JES2, IBM PS/2 Model 55 Programmi ng L anguages NATUR AL/ADABAS, JCL, SAR, SAS, FO CUS, QMF/SQ L with DB2, UCC7, RO SCO E, TSO, ISPF, Pre dict, COBO L, BASIC, PL/1, IBM ASSEMBLER PC So ftw ar e DBase III+, LO TUS Release 3, Harvard G raphics, LOTUS Free la nce Plus , DO S, PCTools, PC Focus EDUCATION B.S., Busi ness Admini stratio n/M anagement Infor matio n Sy stems 1992
Oak Tree University, Bowling Gree n, O hio
3.7/4.0 GPA