VIEWS: 9 PAGES: 1 POSTED ON: 3/2/2010
Tell Us About Yourself! Name: Peter R. Smith Tell us a little about yourself and how hiring you will benefit your next employer, so that we can better present your qualifications to our clients. Facts About Yourself Something you’ve done on the job that you are How will hiring you benefit Awards / Achievements / Recognition proud of. Significant or Measurable Results. your next employer? Building teams of employees and contractors in several I am a Jack Of All Trades. I have an excellent grasp not A steady progression in job descriptions, responsibilities markets and across varying product lines, including only of Field operations management, but also Sales, and compensation throughout my career, in order: Sales branches in Houston, Austin, New Orleans, Phoenix and Customer Service, Budget Management, Applications Rep; Sales Mgr (single market); Sales Mgr (2 markets); Denver. Managed and promoted the careers of over 50 Engineering, Vendor/Contractor Management, Branch Mgr (2 markets); Site Director (medium market technicians, customer service reps and sales people over Advertising, Marketing and the broad range of Corporate Branch Mgr); Operations Mgr (large market/multiple 17 years with very little turnover. Annual turnover rate on practices and procedures. Throughout my career this products); Regional Operations Mgr (multiple all Operations personnel: less than 5%; Annual turnover has assisted me in understanding how best to work with markets/multiple products), including FBI clearance and rate on sales reps: less than 50%, which is excellent in the various departments that comprise a corporation in 1 to act as liaison with FBI. the Telecom trade. order to get the job done. I can build Teams from scratch, including hiring, training Consistently recognized as the best sales producer of all Successfully trained and managed my teams as our and support, and that includes employees as well Operations Managers throughout my career; in many services evolved through several generations of service contractors. My personal philosophy as a manager is to instances, the only Operations Manager who sold. offerings, including PBX based POTs (Plain Old hire, train and enable good people, delegate Consistently accounted for 25% or more of branch sales Telephone Service); PBX based voice/data offerings; responsibility and let them excel. I'm a big believer in virtually every year of my employment. Sold, grew and comprehensive network services; standalone voice/data soliciting creative solutions from the Team. Ideas matter maintained several of the company's largest accounts services; 3 generations of VOIP (Voice Over Internet and every Team member can and should be a part of for my entire career, including Texas Workers' Protocol) offerings, including Cisco/Level III, Cisco/NGT that process. The Bottoms Up approach is, in my Compensation Insurance Fund, MDL 926 Settlement and culminating with Nortel CS1000/2000 over experience, the best approach to improving productivity, 2 Fund and Whitney National Bank. proprietary network. and I have had a lot of success in doing that. Have consistently researched and implemented Consistently picked throughout my career to assist innovative cost-reduction programs throughout my Corporate on improving policies and procedures, I am the consummate "Company Man", in the best career, most of which were adopted by the Company, including: Wrote the Field instruction manual on sense that that term can be used. I am dependable, including: consolidation of network elements (trunking); executing telecom service orders, number porting, etc.; hard working, focused, and have set that example for tracking tools and methods to measure efficiency of use assisted on building Deal Constructor; wrote the my direct reports throughout my business career. I've of network elements; implementing multiple vendor company’s practices for Technician Time Management also been a loyal advocate of my company's policies. I strategy for competitive rates; tracking tools and and Reporting as well as the tracking tools; on numerous have always worked to sell the company's vision to my methods to maintain accurate inventory of all network committees over the years, including Process Flows for Teams, and am proud of my ability to gain their elements; tracking tools and methods to improve installations, Disaster Recovery practices, Y2K acceptance and buy-in when the company implemented 3 employee productivity. conversion and Field job descriptions, to name but a few. change. Please tell us about an area of your job where you would like to improve: A better understanding of the technology that drives the product and service offerings that the company provides; in the case of the Telecom industry, more formal training in IT and the technologies that facilitate the integration of IT and Telecom through VOIP (voice over internet protocol).
Pages to are hidden for
"Tell Us About Yourself"Please download to view full document