Anthony Hogg B.Sc. (Hons) CCNP An experienced, knowledgeable and qualified trainer. Excellent presentational, customer facing and support skills. Flexible and able to use own initiative, with proven hands on skills and the ability to perform under pressure. KEY SKILLS Team Leadership management of up to 16 engineers, in both military and civilian environments. CCNP level knowledge of TCP/IP, switching & routing, Cisco product range. Detailed understanding of WAN protocols, LAN switching, VoIP, VPN, xDSL etc. Excellent customer facing and presentational skills. BSc Hons in Business Studies and Computer Science, able to define technical solutions to business requirements. German speaking. CAREER HISTORY Tony Hogg Associates 1992-2007 o Companies worked for:- Olivetti, Digital, British Gas, C&W, BT, SES Astra, and Learning Tree, Wray Castle, QA-IQ o Countries worked in:-USA, UK, China, India, Australia, Indonesia (KL), Egypt, Morocco, Oman, Albania, Germany, Holland, Lithuania, Sweden, Belgium, Portugal. Siemens 1984-1992 o Field service, Third level support, Management, Internal Consultant, Technical Customer Liaison, (CRM/CSM). Army 1974-1984 o Apprentices College: Germany, Cyprus, Norway EDUCATION, TRAINING AND QUALIFICATIONS Academic o BSc Hons 2:1 Business/Computer Science Professional o CCNP CSCO10263907 PERSONAL DETAILS Date of Birth: 30/08/1956 Address: 3 Greenwood Close West Huntspill Somerset TA9 3SF Contact Details: Email: firstname.lastname@example.org Home Tel: 0044(0)1278792514 Mobile: 0044(0)7973718337 DETAILED WORK HISTORY Since becoming freelance I have worked for many clients such as Olivetti, Digital, British Gas Showroom Systems and Alliance & Leicester Building Society. o I have designed and installed systems to meet customer requirements. o I have written and delivered courses for C&W College, SES Astra, HSBC and others. o I also deliver courses from material produced by others for Learning Tree International, Wray Castle etc. With SNI I worked with the Banking and Retail systems produced by that company namely the 8860 cluster controller and associated peripherals and networks. o Technical Liaison between HSBC and Siemens to ensure SLA‘s are met and to pre-empt unnecessary escalation. o I ran a team of 8 engineers with responsibility for maintaining Finance Customer sites in the City of London including HSBC, ALBS, and others. o I was the senior engineer on the install of systems into HSBC Poultry & Princess flag-ship branch. I provided pre-sales support to the Finance division. o I became the worldwide English language trainer on this equipment writing and delivering courses in Germany, Sweden, and Morocco as well as in the UK. At the same time I also designed, wrote and delivered datacomms courses. Whilst in the Royal Signals I worked on an extensive range of military communication equipment including microwave. Example Projects Vodaphone Oct0-Mar 07 Teaching IMS/SIP/VoIP O2 Airwave May – Oct 06 Cisco routing & Switching Training C&W Guernsey May – June 06 VoIP, Softswitch, H.323, Sip and TCP IP Training Lucent China Nov 05-Feb 06 Training Bell Labs R&D engineers in Beijing, Nanjing and Quindao on VoIP and softswitch technology Huawei BT C21N project Sep-Oct 2005 Involved in the production of training courses for BT engineers on the range of Huawei (Chinese Co) products to be used in BT’s new network Siemens VOSA project April-July 2005 A customer facing role commissioning the Vehicle Testing Computerisation systems, ensuring the customer can go-live with the computerised testing systems. The system is Linux based. SCN Ltd 2003-2004 Systems Group (Cisco Partner) 2001-Ongoing Designed Cisco certification programme, including write training material, design and specify training network, deliver courses (90% pass rate). Cable & Wireless College 2000-2002 Set up an X.25 lab using TDM multiplexers, STDM multiplexers, PADS, Nortel DPN 100 switches. Learning Tree USA plc.1997-Ongoing This is an ongoing commission to deliver some of their networking courses in particular the Course numbers 362 hands-on X25, 374 Hands-on ISDN Data Networks, 278 Frame Relay , 364 Introduction to Bridges and Routers, 359 ISDN for Telecommunications, 461 Voice over IP, 350 Introduction to Datacomms, and 466 Introduction to Cisco routers. Author of an X.25 course in the USA. .