An Introduction to the Consultancy
The new consultancy evolved for the way business is done today
OUTSTANDING MINDS OFFERING OUTSTANDING VALUE ABOVE ALL DELIVERING OUTSTANDING RESULTS
Introducing Applied Expertise
It’s about time…Time for a new approach to Consultancy in the UK. One that gives extra value to both Client & Consultant. Senior experienced consultants working mutually together within an efficient, & consequently low cost, central administration. Without the encumbrance of poor past practice or software & service provider alignment. Bringing a breadth of skills & a common working practise to every client contract. Covering the key areas of consultancy with a refreshing & pragmatic approach So for your next consultancy project consider Applied Expertise.
OUTSTANDING MINDS OFFERING OUTSTANDING VALUE ABOVE ALL DELIVERING OUTSTANDING RESULTS The Four Pillars of Applied Expertise
Process
Turning Technology to Business Advantage
Marketing to Really Improve Customer Understanding
Purpose
Product
Optimising Operations & Supply
People
Helping People & Organisations Work More Effectively
Why you should choose Applied Expertise…
Just how do your other consultants & options compare… Top Level Consultants
More than a singleton but with the same energy & drive.
Full support & resource
Yet without the unnecessary overhead & costs.
Experience by Market, Sector & Company
We have probably already met the situation that confronts you now.
Pragmatic & professional
As well as friendly & supportive…with a structured methodology.
Sustained by peer group pressure & operating standards.
A new way for today's business needs means better team working.
Responsive to your needs
With no mandated ‘solutions’ related to existing partnerships & sponsors.
Lower costs
More of what you pay goes directly to the consultant.
Outstanding value
Not only because of cost but in the speed & effectiveness of our working.
The first meeting is always confidential, free of charge & without obligation. We would be pleased to talk with you at any time you want to transform your business.
Just what do you need from a Consultancy?
It’s not simply a rhetorical question, because in answering it you will understand just how powerful the Applied Expertise solution can be. You will of course need independent minded professionals yet with appropriate resources & established modus operandi to call upon as needed. Yet you would seek value for money working with enthusiastic people who have few pre-conceptions or limiting alliances. Experienced of course but not obligated to one supplier or course of action. Above all you would want to work with like-minded people who are committed to working mutually together with one end in mind - to deliver as successful an outcome as possible. On time & with-in budget. So if you have a project to transform your business performance that is outside the scope of your management, or you simply need timely additional resource then you have a new consultancy choice Applied Expertise.
Areas of Expertise
Everyone performs better with a focus. Applied Expertise works within 4 key areas.
1. Marketing to Really Improve Customer Understanding
Making it work all ways - B2C/B2B/G2P/S2C From CRM to Marketing, from customer service & interaction to new channels & digital asset management. Developing the right strategy for improved business performance.
2. Optimising Operations & Supply
Integrating internal & external demand fulfilment. Creating better relations with suppliers & customers. All improving the customer experience & overall business performance.
3. Turning Technology to Business Advantage
Maximising the effectiveness of technology to improve performance.
4. Helping People & Organisations Work More Effectively
Creating the leaders & structuring change leading to improved performance. Bringing to each a breadth of experience & knowledge from skilled consultants with a track record of success.
Areas of Applied Expertise
Delivering Business Transformation to our clients through these areas of expertise
Business Strategy
Brand Development Marketing Strategy
Innovation
General Management
Supply Chain Purchasing & Logistics Manufacturing & Production Property & Facilities
Sales Management
Purpose
Marketing to Really Improve Customer Understanding
Product
Optimising Operations & Supply
Customer Service
Multi-channel Implementation
Process
Turning Technology to Business Advantage
People
Helping People & Organisations Work More Effectively
Financial Management
eCommerce
Risk Management
CRM Realisation Bench Marking Knowledge Management Change & Process Management Training & Motivation
HR
IT Information Systems
Project Management
Introducing our Consultants
To work with Applied Expertise a consultant has to go through the most rigorous selection process of all. That of full acceptance by your peers. All of our consultants having been invited & are accepted by all or not at all. Each one is practised in working independently yet with Applied Expertise all come together under the banner of excellence. Currently we have a body of top flight consultants capable of delivering outstanding results in our areas of expertise. Individual current consultant’s details are posted on our website.
www.applied-expertise.com
Consultant Partners
Tim Arnold Business & Marketing Specialist Business strategy, marketing planning & concept development. Worked in marketing & management consultancy for 30 years. Founding Chairman of The Institute of Sales Promotion. Colin Bell Purchasing & Supply Chain Specialist Consultancy & training experience in both private & public sector delivering £multimillion Purchase Cost Savings, Supplier Performance Improvement through enhanced skills for Supply Chain managers & staff. Wendy Ellis Change & Process Specialist An experienced manager used to operating in oil, electricity & healthcare industries with a wealth of experience of implementing change in a technical environment. Recognises that key to successful change is addressing ‘the people issues’. Tony Lahert Retail Regeneration Specialist Focus is on business disciplines & processes, buying & logistics with excellent man management skills. Deep retail understanding, especially in turnaround situations. Rod Murray Human Resources & People Development Specialist 16 years in HR Management & HR Development for global companies in pharmaceuticals, chemicals & engineering. Rod helps organisations get the best out of their people, by creating the right culture & leadership for the business. Ian Rawlins CRM, Direct Marketing & Call Centre Specialist 30 years of database marketing & call centre management experience. Fellow of Institute of Direct Marketing Nick Wright Operations & Supply Chain Specialist Specialises in Demand Management, Inventory Reduction & Supply Chain team & process development. Extensive experience in the FMCG, Food, Toys & Games.
Consultants
Richard Jeynes Organisation & Change Specialist Business Excellence means that all aspects of the organisation, its resources, communications, relationships & its people are operating at optimum levels. Experienced in examining organisation structures, processes & communications. Paul Ovington Business & Project Management Specialist A highly experienced international project & programme manager with a reputation for tackling mission critical & mission impossible projects. Programme managed the world’s first Bluetooth wireless communications chips on behalf of Ericsson. Bernard Ramsden Business Modelling Specialist Experienced consultant who has tackled a wide range of business problems using a variety of analytical techniques. Strong analytical, mathematical & statistical skills & the consulting & communication skills needed to work successfully at all levels of an organisation. Bill Seldon Business Improvement Specialist Specialises in managing & facilitating projects to transform company performance. Clients range from large multinationals to single site enterprises. Experienced in business analysis, process improvement, project & programme management, including staff mentoring & training.
Consultant or Interim?
Because of its unique structure you can equally consider Applied Expertise for the supply of a top interim or for the provision of a full project team of multi-disciplines & functions. In each case you will get more than you would from alternate sources. You will know that the interim has access to the expertise of a consortium of top consultants covering virtually every aspect of management & operation to improve efficiency & speed of delivery. In the same way a project team will get top line input all along the way not simply junior support. Every time the client will pay less & the consultants earn more because the organisation is more efficient & although it brings real added value Applied Expertise takes less out of the transaction. Truly an example of the often overworked phrase Win-Win, & better reward means better motivation which means better performance.
Do you ask yourself questions like these?
Why do I always seem to pay for the top consultants yet only see them at the first presentations? Applied Expertise is run by top consultants so they are all you ever see. Why does consultancy cost so much? Applied Expertise operates on an administrative budget of 25% with its Marketing & Sales costs funded by the consultants themselves consequently our costs are up to half that which you would expect. Do I have to have a full consultancy team? No. We provide the exact & appropriate manpower to meet the brief, from a singleton working as an interim to a full cross functional Business Transformation team. Why do I always seeming to be paying for the consultancy to learn about my issues? Our approach is to bring to the table experienced successful consultants to complete the project to our clients’ satisfaction How much to I have to pay up front? Applied Expertise provides the first meetings free of charge & obligation. Then we agree a payment schedule to suit both parties. Why is that consultancy projects go on & on…? Of course every business likes to stay in business. But at Applied Expertise we aim to agree the ‘closure’ of a project at the outset. So we all know what is to be achieved by when. Why do consultants often end up continually recommending the same solution? It is because many consultancies have become associated too closely one with a particular software vendor or indeed methodology. The broad spectrum of the Applied Expertise consultant body & our strict non alignment policy means we always recommend what is right for a particular client. If it has worked elsewhere we will tell you.
Our Way of Working
At the heart of our model is to provide a frame-work which delivers the best outcome to our clients & creates the right level of resource & support for our consultants. The relationship of principal consultant with wide experience working in association with specialist consultants in specific areas of operation provides focus within the overall vision. We have established & agreed methodologies for developing proposals & creating the best possible response to a brief with the most appropriate implementation team. On on-going projects we work to set milestones & to agreed standards of reporting to each management level. At all times we endeavour to work openly & professionally with our clients. Billing procedures are centralised with agreed mutually acceptable payment scheduling. Our aim & our operating model combine to give outstanding value.
How we work with you…
In partnership, as individuals or as part of a team
We interface with your Board, the Technology team, Suppliers & your Marketing Department with a special understanding of Marketing & Management issues together with the Internet, eCommerce & Database management in terms of Customer Relationship Management, eProcurement & On-line marketing. Applied Expertise operates on an agreed schedule & set daily rate basis. To commence a project & demonstrate the benefits the first stage can be implemented for a fixed fee thus avoiding open ended commitment. From then onwards we operate on an agreed schedule & set daily rates. Our aim is to provide you with the the best in Consultancy from outstanding minds offering outstanding value. Above all delivering outstanding results. Of course our initial meeting is without cost or obligation whilst remaining completely confidential. We look forward to your contact to begin to help you transform your business.
Fax Back to +44 (0)845 330 9310
Winchcombe House123-126 Bartholomew Street Newbury RG14 5BN
Please use this fax back if you require further information. We welcome the opportunity of discussing our approach to your own organisation’s needs. Of course any initial meeting is strictly confidential & without obligation.
Applied Expertise
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New Channels & New Technology
The Promise of CRM realised. The Power of eCommerce released. The Potential of Profit delivered.
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The opportunity to have a practical 2 day review based on the Applied Expertise approach.
Marketing to Really Improve Customer Understanding
Making it work all ways - B2C/B2B/G2P/S2C From CRM to Marketing From customer service & interaction New channels & digital asset management. Developing the right strategy for improved business performance.
Optimising Operations & Supply
Integrating internal & external demand fulfilment. Creating better relations with suppliers & customers. Maximising the effectiveness of technology to improve performance.
Turning Technology to Business Advantage Helping People & Organisations Work More Effectively
Creating the leaders & structuring change leading to improved performance.
Please send me more information. Please call me to arrange an appointment. Thank you for this information I will call you as I need to. No thank you, please remove my name from your contact list. Not for me but please send the information to… Name________________________________________________________ Job Title_____________________________________________________ Address______________________________________________________ Post Code__________________ Telephone________________________ e-mail_______________________________________________________
OUTSTANDING MINDS OFFERING OUTSTANDING VALUE ABOVE ALL DELIVERING OUTSTANDING RESULTS
Applied Expertise
Winchcombe House 123-126 Bartholomew Street Newbury RG14 5BN
Telephone +44 (0)845 6066705 Fax +44 (0)845 3309310
www.applied-expertise.com email info@applied-expertise.com