WHAT HAPPENS WITH MY RESIDENTIAL UTILITY SERVICE WHEN I FILE FOR
Shared by: gregory1
WHAT HAPPENS WITH MY RESIDENTIAL UTILITY SERVICE WHEN I FILE FOR BANKRUPTCY? 1. YOU HAVE TO TELL US YOU FILED. You should tell us that you filed, either by mail, email, or fax. Send a copy of your petition to: ComEd Bankruptcy Group 2100 Swift Dr Oak Brook Terrace, IL 60523 Email: firstname.lastname@example.org Fax No.: (630) 684-2888 (Do not include schedules or exhibits when faxing) 2. IF YOU RECEIVED A NOTICE THAT YOU ARE AT RISK FOR CUT-OFF, CALL TO MAKE SURE WE RECEIVED YOUR BANKRUPTCY. If your account is past due or if you received a cut-off notice, a delay in notifying ComEd may result in an unnecessary service termination. You should contact ComEd immediately to discuss the termination. Call 1-800-Edison1 (1-800-334-7661) and provide: 1. your scheduled termination date, 2. your name, 3. account number, and 4. your bankruptcy petition docket number (for example, 07-12345) 3. EVEN THOSE WHO FILED FOR BANKRUPTCY WILL SOMETIMES GET CUT OFF. ComEd cannot terminate your service because you filed bankruptcy or because you owed money before your filed. BUT, ComEd can and will terminate your service for other reasons (for example, not paying a deposit as requested, meter tampering, failing to pay for service after you file). 4. WE REMOVE ONLY YOUR BANKRUPTCY DEBT AND YOU KEEP THE SAME ACCOUNT NUMBER. Your bankruptcy petition should list all utility accounts belonging to you. If no account number is provided, collection activities may continue because ComEd doesn’t know the account is part of the filing. If you are not the only account holder, ComEd will continue collection against the remaining, non- bankrupt account holder. 5. WE DON’T REMOVE BANKRUPTCY DEBT IF THE NAMES DON’T MATCH. If the names on the bankruptcy petition and the account do not match, ComEd will continue collection against the named account holder. If you have changed names, make sure all names and/or account numbers are listed on the petition or collection activities will continue. If you provide account numbers with names different from the name on the petition, ComEd will require you to give us an affidavit explaining why you think the account should be included. ComEd will continue to collect on the account until the affidavit is provided. 6. WE WILL ASK FOR A DEPOSIT AND MAY CUT OFF SERVICE IF YOU DON’T PAY IT. Under the law, you have to provide us "Assurance" that you will pay your bills after filing for bankruptcy. On residential accounts, ComEd will send you a deposit request equal to two (2) times the average bill during the last year for this "Assurance" requirement. Not getting this request does not excuse you from providing the required "Assurance." If you do not pay the deposit, we may cut off your service. 7. WE WILL CUT OFF SERVICE IF YOU DON’T PAY YOUR BILLS FOR SERVICE THAT YOU GET AFTER THE BANKRUPTCY. You must pay for utility service after the bankruptcy, on time and in full, as billed. Your bill will be adjusted to remove any pre-bankruptcy amounts. If you do not pay for billed service provided after the bankruptcy filing, ComEd can terminate your service and is not required to seek permission from the bankruptcy court. This termination is not a violation of the “automatic stay.” 8. WE WILL FILE A CLAIM IN YOUR BANKRUPTCY. ComEd will separate the pre-petition debt from the post-petition debt. A proof of claim will be filed for all pre-petition debt. ComEd attaches account statement printouts to its claim. 9. IF YOU HAVE QUESTIONS, WE ARE HERE. Except for service problems (for example, meter malfunctions, storm outages, etc.) handled by customer service call centers, all bankruptcy matters are handled at the Customer Care Center. Please direct your correspondence to: ComEd Bankruptcy Group 2100 Swift Dr Oak Brook Terrace, IL 60523 Email: email@example.com Fax No.: (630) 684-2888 THIS DOCUMENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. COMED RESERVES THE RIGHT TO CHANGE ITS POLICIES AND PROCEDURES AT ANY TIME WITHOUT NOTICE. THE STATEMENTS PRESENTED HERE ARE NOT INTENDED AS LEGAL ADVICE. IF YOU HAVE QUESTIONS ABOUT COMED’S POLICIES AND THE EFFECT ON YOUR BANKRUPTCY FILING, YOU SHOULD CONTACT YOUR ATTORNEY.