Document preluat de pe www.ong.md sManuals Used in the Regional Program TOTs. The 10 titles of volumes are grouped in the following Manuals or Series of Manuals: 1. " Elected Leadership Series ". Available at: http://www.unchs.org/llm/series/content.htm 13 Handbooks have been written by Fred Fisher and David Tees, to cover eleven different roles performed by the local elected councillor. The package includes a trainer's guide and overview document, in addition to the 11 workbooks. Each handbook has two parts: part I contains concepts included in a self-study essay describing the role and part II training designs/exercises to be used by the trainer to address specific needs and circumstances. The user-friendly training package, which can also be used as a practical on-the-job guide, focuses on the 11 behavioural leadership roles. The 13 handbooks titles are: - Trainer's guide for training of elected officials - Perspectives on training elected leaders: handbook 1 - The councillor as policy-maker: handbook 2 - The councillor as decision maker: handbook 3 - The councillor as communicator: handbook 4 - The councillor as facilitator: handbook 5 - The councillor as enabler: handbook 6 - The councillor as negotiator: handbook 7 - The councillor as financier: handbook 8 - The councillor as overseer: handbook 9 - The councillor as power broker: handbook 10 - The councillor as institution builder: handbook 11 - The councillor as leader: handbook 12 2. " Designing Human Settlements Training in European Countries " Available at http://www.unchs.org/llm/series/content.htm Fred Fisher and David Tees have written both volumes: Vol 1 - Case Study Volume one of this practical on-the-job guide for trainers is a case study about a capacity building institute from a hypothetical European country that leaves the traditional mode of offering standardized training programmes and moves to customized demand-based and client centred problem-solving management and leadership training and institutional development. Vol 2 - Training Tools Volume two contains a set of tools that will help trainers in building successful training and organizational development programmes. The tools are arranged so that the trainer will know which one works best for what task. Tools are cross-referenced with the case study in Vol. 1. 3. " Manual for Evaluting Training's Impact on Human Settlements " Available at http://www.unchs.org/llm/series/content.htm This manual, written by Fred Fisher and David Tees, is designed as a practical guidebook for using evaluation techniques to determine the extent to which training has improved the performance of individuals, organizations and human settlements. Evaluation results, in turn, will contribute to the design of effective training programmes. 4. " Manual for Training Needs Assessment in Human Settlements Organizations A Systematic Approach to Assessing Training Needs " Available at http://www.unchs.org/llm/series/content.htm This publication, written by Fred Fisher, is intended for use by managers of operating agencies as an aid in making training decisions and by training institutions as a guide forupgrading their training programmes. 5. " Total Quality Maintenance in Local Government Operation and Maintenance(TQMn)" Available at http://www.unchs.org/llm/series/content.htm Fred Fisher and David Tees developed this series of five handbooks as a skill building programme specifically to benefit public managers with Operations and Maintenance responsibilities. The programme consists of two workshop designs: one is Classroom based, the second places participants in consultant roles applying their TQMn skills in collaboration with the managers of a host local government. The five handbooks are: - Reader on Concepts and Strategies with Case Study. TQMn, Vol. 1 - Participant's Pre-Workshop Assignment. TQMn, Vol. 2 - Blueprint for Action: Participant's Workbook. TQMn, Vol. 3 - Workshop Agenda. TQMn, Vol. 4 - Workshop Agenda with Trainer's Notes. TQMn, Vol. 5 6. " Local Government Management " Available in Word format at the Regional Support Centre. Ask at email@example.com This series of six manuals have been developed under the USAID Public Administration Program in Slovakia, by Fred Fisher and David Tees, based on a previous manual developed for UNCHS Habitat "Guide for Managing Change for trainers and urban managers" The six handbooks have each two parts, part I Concepts and part II Training exercises. The titles are: - The Evolving Roles and Responsibilities of the Local Governments Manager - The Manager and the Organization Culture - The Manager as Organization Change Agent - The Manager as Visionary Strategist - The Manager as Staff Developer - The Manager empowering self, the organization and the community 7. " Building Bridges Between Local Governments and Citizens to work more effectively together through: Managing Conflicts and Differences - Vol 1" and Participatory Planning - Vol 2" Available in PDF and Word format at the Regional Support Centre. Ask at firstname.lastname@example.org Fred Fisher wrote these manuals in collaboration with David Tees from Texas University, Kinga Goncz and Dusan Ondrusek from the Partners Centres network. They have been developed under a program initiated by Partners Romania and financed by LGI and UNCHS Habitat. Each volume is structured in Part I Concepts and Part II Training Toolkit, focusing on the two main fields of knowledge and skills necessary to help local governments and citizens resolve/ lower the level of conflicts or prevent them. 8. " Local Government Financial Management " Available in PDF format at the Regional Support Center. Ask at email@example.com The series of 15 manuals cover comprehensively the field of local government financial management. They have been developed under the USAID Public Administration program in Slovakia and can be easily adapted to other countries needs. All Slovak examples to be replaced by local examples are highlighted by a Slovak flag. Each manual has two parts: Part I Theory and Part II Interactive exercises for self-study and training events. The fifteen manuals are: -Introduction: provides the basic information about the training series in order to be used as effectively as possible - Accounting as a Management Tool: concentrates on the development and use of accounting systems as a primary tool for decision-making. -Financial Policy Making: explores the nature of financial policy and how policies are formulated and used systematically by local governments to guide and direct their financial affairs. - Financial Planning: examines in depth the process by which local governments anticipate their future financial needs using a variety of planning and forecasting methods. -Operating Budget: concentrates on the annual operating budget and its use as a primary financial planning and management tool as well as for estimating annual income and controlling expenditures. -Capital Programming: examines the process of planning for the financing of future physical development needs to ensure that construction priority and schedules are coordinated with the availability of needed financial resources -Debt Management: is concerned with the way local governments can direct and control the issuance and retirement of debt as provided by law and good professional practice. - Cash Management: describes in detail how to provide the cash needed to finance current operations while obtaining an optimum return on investments of idle cash consistent with the law and council policy. -Revenue Maximization: examines how to make productive use of available revenue sources and to plan improvements in the existing revenue structure consistent with the law and council policy. -Cost Containment: details the methods used by local governments to hold down or reduce the cost of governmental programs and services. - Procurement: reviews in detail the lawful, efficient and ethical procurement of goods and services by a local government including a step-by-step tour of the public procurement cycle. - Performance Measures: describes the use of performance measures to determine if and how well the intended purposes of local government are being achieved and how to set up a performance measurement system. -Construction Cost Management: examines the process for planning and managing the cost of public works pro-jects through the use of a five-phase cycle which stresses the importance of obtaining good value for money spent -Citizen Participation: provides a guide for local government officials in their efforts to involve citizens in a timely and constructive way in the development and implementation of public programs. -Grants Management: offers advice for obtaining grants from outside funding sources and how grants of public funds can be used by a local government to achieve desired public objectives through their institutions 9. " Staff Consulting Skills " Available at Designed Learning Inc www.designedlearning.com A team of the Designed Learning Inc, based on the Peter Block bestseller "Flawless Consulting", has developed this training manual that focuses on improving consultants knowledge and skills in getting their own expertise used when they don't have direct control. 10. " NGO Capacity Building " Available at UN HABITAT www.unhabitat.org The series of Manuals have three main topics: 1. Human Resources Management 2. Financial Resources Management 3. Outreach Communicating and Influencing Each of the three Training Manuals have two parts: Part I with concepts and strategies associated with the topic and Part II including various training and management tools for applying the concepts in the organization operation or in training programs. The manuals include: 1. Human resources Management: Perspective on managing and developing human resources, Establishing competitive wage benefit packages, Steps in the hiring process, Strategies for developing staff performance, Establishing and implementing a performance appraisal system, How to manage disciplinary, Termination and downsizing situations, How to write an employee handbook, How to write job description, Assessment toll for analyzing the organization HRM system and procedures, Employing and developing volunteers 2. Financial Management: Transparency, sustainability and accountability - the three principles underlying NGO Financial Management, Financial records and reporting system, Annual budgeting process, Developing and managing cash flow, Purchasing, Internal controls, Managing goods and equipment, Auditing and financial possibilities, Self assessment instruments on financial management, Organizational strength and integrity, Developing a business plan based on the organizational assessment results, Financial record keeping, annual and cash flow budget preparation. 3. Outreach Capacity: Communicating and influencing processes, Inter-personal and inter- organizational communication strategies, Media relations, How to package information to reach clients, Networking, The role of visioning and having a strategic thinking, How to influence the public policy process, Lobbying skills as part of the influencing process.