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How effective a listener am I

VIEWS: 4 PAGES: 10

									How effective a listener am I questionnaire.


Question 1 Do you let people finish what they are trying to say before you
speak?
Answer              1. Almost always
                      2. Usually
                      3. Seldom
                      4. Never

           Feedback 1. Almost always: well done. You are a
                    good listener.
                    2. Usually: You are a good listener. There
                    are some "gaps" however, so make sure
                    you put more effort into keeping your
                    attention on the listener and suspending
                    your judgement.
                    3. Seldom: there is a need for you to do
                    some work on your listening skills. Can you
                    identify what the benefits to you might be by
                    improving your listening skills? The active
                    listening techniques provided in Unit 4 will
                    with practice, help you.
                    4. Never: there is a need for you to do
                    some work on your listening skills. Can you
                    identify what the benefits to you might be by
                    improving your listening skills? The active
                    listening techniques provided in Unit 4 will
                    with practice, help you.




                                                                             1
How effective a listener am I questionnaire.


Question 2 If the person hesitates, do you try to encourage him/her to
complete rather than start your reply?
Answer                 1. Almost always
                       2. Usually
                       3. Seldom
                       4. Never

             Feedback 1. Almost always: You are a good listener.
                      2. Usually: You are a good listener. There
                      are some "gaps" however, so make sure
                      you put more effort into keeping your
                      attention on the listener and suspending
                      your judgement.
                      3. Seldom: there is a need for you to do
                      some work on your listening skills. Can
                      you identify what the benefits to you might
                      be by improving your listening skills? The
                      active listening techniques provided in Unit
                      4 will with practice, help you.
                      4. Never: there is a need for you to do
                      some work on your listening skills. Can
                      you identify what the benefits to you might
                      be by improving your listening skills? The
                      active listening techniques provided in Unit
                      4 will with practice, help you.




                                                                         2
How effective a listener am I questionnaire.


Question 3 Do you withhold judgement about the person's idea until he/she
has finished speaking?
Answer               1. Almost always
                      2. Usually
                      3. Seldom
                      4. Never

           Feedback 1. Almost always: You are a good listener.
                    2. Usually: You are a good listener. There are some
                    "gaps" however, so make sure you put more effort
                    into keeping your attention on the listener and
                    suspending your judgement.
                    3. Seldom: there is a need for you to do some work
                    on your listening skills. Can you identify what the
                    benefits to you might be by improving your listening
                    skills? The active listening techniques provided in
                    Unit 4 will with practice, help you.
                    4. Never: there is a need for you to do some work on
                    your listening skills. Can you identify what the
                    benefits to you might be by improving your listening
                    skills? The active listening techniques provided in
                    Unit 4 will with practice, help you.




                                                                            3
How effective a listener am I questionnaire.


Question 4 Can you listen fully even though you think you know what he/she
is about to say?
Answer               1. Almost always
                       2. Usually
                       3. Seldom
                       4. Never

            Feedback 1. Almost always: You are a good listener.
                     2. Usually: You are a good listener. There
                     are some "gaps" however, so make sure
                     you put more effort into keeping your
                     attention on the listener and suspending
                     your judgement.
                     3. Seldom: there is a need for you to do
                     some work on your listening skills. Can you
                     identify what the benefits to you might be
                     by improving your listening skills? The
                     active listening techniques provided in Unit
                     4 will with practice, help you.
                     4. Never: there is a need for you to do
                     some work on your listening skills. Can you
                     identify what the benefits to you might be
                     by improving your listening skills? The
                     active listening techniques provided in Unit
                     4 will with practice, help you.




                                                                         4
How effective a listener am I questionnaire.


Question 5 Can you listen without judging even if you do not like the person
who is speaking?
Answer                 1. Almost always
                        2. Usually
                        3. Seldom
                        4. Never

             Feedback 1. Almost always: You are a good
                      listener.
                      2. Usually: You are a good
                      listener. There are some "gaps"
                      however, so make sure you put
                      more effort into keeping your
                      attention on the listener and
                      suspending your judgement.
                      3. Seldom: there is a need for you
                      to do some work on your listening
                      skills. Can you identify what the
                      benefits to you might be by
                      improving your listening skills?
                      The active listening techniques
                      provided in Unit 4 will with
                      practice, help you.
                      4. Never: there is a need for you
                      to do some work on your listening
                      skills. Can you identify what the
                      benefits to you might be by
                      improving your listening skills?
                      The active listening techniques
                      provided in Unit 4 will with
                      practice, help you.




                                                                               5
How effective a listener am I questionnaire.



Question 6 Do you stop what you are doing and give the person your full
attention when listening?
Answer                  1. Almost always
                        2. Usually
                        3. Seldom
                        4. Never

             Feedback 1. Almost always: You are a good
                      listener.
                      2. Usually: You are a good
                      listener. There are some "gaps"
                      however, so make sure you put
                      more effort into keeping your
                      attention on the listener and
                      suspending your judgement.
                      3. Seldom: there is a need for you
                      to do some work on your listening
                      skills. Can you identify what the
                      benefits to you might be by
                      improving your listening skills? The
                      active listening techniques provided
                      in Unit 4 will with practice, help you.
                      4. Never: there is a need for you to
                      do some work on your listening
                      skills. Can you identify what the
                      benefits to you might be by
                      improving your listening skills? The
                      active listening techniques provided
                      in Unit 4 will with practice, help you.




                                                                          6
How effective a listener am I questionnaire.



Question 7 Do you give appropriate eye contact, head nods and non-verbal
clues to indicate you are listening?
Answer                  1. Almost always
                       2. Usually
                       3. Seldom
                       4. Never

             Feedback 1. Almost always: You are a good
                      listener.
                      2. Usually: You are a good listener.
                      There are some "gaps" however, so make
                      sure you put more effort into keeping your
                      attention on the listener and suspending
                      your judgement.
                      3. Seldom: there is a need for you to do
                      some work on your listening skills. Can
                      you identify what the benefits to you might
                      be by improving your listening skills? The
                      active listening techniques provided in
                      Unit 4 will with practice, help you.
                      4. Never: there is a need for you to do
                      some work on your listening skills. Can
                      you identify what the benefits to you might
                      be by improving your listening skills? The
                      active listening techniques provided in
                      Unit 4 will with practice, help you.




                                                                           7
How effective a listener am I questionnaire.



Question 8 Do you listen fully regardless of the speaker's manner of speaking
(e.g. their use of grammar, accent, words)?
Answer                  1. Almost always
                         2. Usually
                         3. Seldom
                         4. Never

              Feedback 1. Almost always: You are a good
                       listener.
                       2. Usually: You are a good listener.
                       There are some "gaps" however, so
                       make sure you put more effort into
                       keeping your attention on the
                       listener and suspending your
                       judgement.
                       3. Seldom: there is a need for you
                       to do some work on your listening
                       skills. Can you identify what the
                       benefits to you might be by
                       improving your listening skills? The
                       active listening techniques provided
                       in Unit 4 will with practice, help you.
                       4. Never: there is a need for you to
                       do some work on your listening
                       skills. Can you identify what the
                       benefits to you might be by
                       improving your listening skills? The
                       active listening techniques provided
                       in Unit 4 will with practice, help you.




                                                                           8
How effective a listener am I questionnaire.



 Question 9 Do you ask questions to clarify the person's ideas more fully?
 Answer              1. Almost always
                        2. Usually
                        3. Seldom
                        4. Never

             Feedback 1. Almost always: You are a good
                      listener.
                      2. Usually: You are a good
                      listener. There are some "gaps"
                      however, so make sure you put
                      more effort into keeping your
                      attention on the listener and
                      suspending your judgement.
                      3. Seldom: there is a need for you
                      to do some work on your listening
                      skills. Can you identify what the
                      benefits to you might be by
                      improving your listening skills?
                      The active listening techniques
                      provided in Unit 4 will with
                      practice, help you.
                      4. Never: there is a need for you
                      to do some work on your listening
                      skills. Can you identify what the
                      benefits to you might be by
                      improving your listening skills?
                      The active listening techniques
                      provided in Unit 4 will with
                      practice, help you.




                                                                             9
How effective a listener am I questionnaire.



Question 10 Do you repeat or paraphrase what's said and ask if you have got
it right?
Answer               1. Almost always
                       2. Usually
                       3. Seldom
                       4. Never

            Feedback 1. Almost always: You are a good
                     listener.
                     2. Usually: You are a good listener.
                     There are some "gaps" however, so
                     make sure you put more effort into
                     keeping your attention on the listener
                     and suspending your judgement.
                     3. Seldom: there is a need for you to
                     do some work on your listening skills.
                     Can you identify what the benefits to
                     you might be by improving your
                     listening skills? The active listening
                     techniques provided in Unit 4 will with
                     practice, help you.
                     4. Never: there is a need for you to
                     do some work on your listening skills.
                     Can you identify what the benefits to
                     you might be by improving your
                     listening skills? The active listening
                     techniques provided in Unit 4 will with
                     practice, help you.




                                                                        10

								
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