why choose movements uk by lindash


									Why choose Movements UK?

Movements UK are the premier chauffeur driven service in the Midlands‟ region. Since 1984, we have led the
market in high-quality cost-competitive personalised transportation to small business enterprises,
corporations and private individuals.

As with any industry or sector, there‟s much competition. In a modern market economy, customers vote
with their feet and are at liberty to choose whichever service they desire. Being price-competitive has never
been more important than it is today. That said, the old adage „you get what you pay for‟ is a truism we‟ve
all encountered at some point or another. Cheapest is not always best. It‟s just cheapest. And in a world
where Health and Safety, Corporate Social Responsibility and Duty of Care play an ever-more prominent role
in our lives, it‟s important you choose the right ground transportation partner for your travelling personnel
and visitors.

When finances are tight, short-sighted service providers are forced to cut corners on what they perceive as
unnecessary costs in order to remain competitive. Indeed Loughborough Echo pieces occasionally spotlight
local car services operating outside of the law. A February 2008 sting operation by enforcement officers
from the local authority (Charnwood Borough Council) in association with the Police and VOSA checked 14
random taxi and chauffeur vehicles in Loughborough and found 11 with faults “which affected
roadworthiness or safety”.

Our own triple-A credentials in areas of insurance, licensing, vehicle ownership, safety and fleet
maintenance mean that your organisation is doing everything possible to comprehensively protect their
valuable personnel and visitors. With Movements UK you are assured we possess the requisite trading
experience as well as the financial wherewithal to deliver a transportation solution that is as complete in its
behind-the-scenes and back-office operations as it is with its exacting standards of customer care.

Bill Cregeen
So what exactly makes Movements UK different?

      Experience – our 25th Birthday is on 4th September 2009
      Financial Stability – knowing we have the financial clout to deliver high-end services without
       cutting corners on quality or safety
      £20,000,000 passenger indemnity
      24-hour contactability - web/email/telephone
      True online web booking – with instant automated email confirmation
      APEX Discounts – better rates with advance notice

Fleet statistics
      100% Mercedes-Benz Fleet - less than 4 years old; serviced and maintained by main dealers
       using genuine OEM components and technical assistance; with a combined-fleet mileage of
       1,000,000 miles per annum and with no recorded passenger-on-board breakdowns in 24
      Scale – no other Midlands chauffeur-service supplier can assemble 30 Mercedes-Benz cars for
       a single assignment at a common time. It means we never have to say we can’t cover your
      Black Box real-time GPS vehicle monitoring – monitors fleet whereabouts; vehicle behaviour;
       chauffeur working and rest times & training exercises
      Breakdown assistance – Just in case, we cover each fleet vehicle with Mercedes-Benz
       Recovery as well as RAC Platinum Service cover which delivers passengers to their onward
       destination if we don‟t have a vehicle in the area. I can’t vouch for how this works as
       we’ve never needed to use it!

What about service?
      Now this really is our area. We know the industry inside out. We know our customers. We
       understand that „customer is king‟ and „service is everything‟. This isn‟t just fancy
       marketing; we know it, back to front, inside out. It’s in our DNA.
      Top-notch administration – phones are always answered promptly by „yes-can-do‟ smiley staff
       whose primary business goal is to make your life easier. We don‟t divert phones to mobile
       phones, we don‟t have to rely on voicemail, we take care of your enquiry there and then.
      True online web booking – with immediate automated email confirmation. Booking cars
       needs to be quick and easy for busy travel bookers. There isn‟t another Midlands-based car
       hire company with this facility or technology full stop!

Your Movements Chauffeur
      Professional & Mature - mainly ex-management from a wide cross-section of
       customer-facing industries
      Liveried and Institute of Advanced Motorist certified
      Receiving 40 hours of bespoke induction training and orientation on all safety and customer
       care processes upon joining. Six-monthly module-specific customer care re-training
      Licensed by the local authority to include Criminal Records Bureau screening
      BTEC Level 2 customer care and manual handling certified

“Should you choose to book a Movements UK car service, I offer a personal
guarantee that your expectations will be exceeded on many levels. I’m so
confident of the commitment and ability of every member of my team”.
Bill Cregeen, Founder & MD.


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