The Wellcome Trust Centre for Human
Post Receptionist / Facilities Technical Support (Post B)
Grade Grade 3, £17,111 - £19,743 (discretionary to £21,565)
Reporting to Buildings Facilities Manager
Responsible for No employees
Tenure Part-time 17:00 to 23.00 hours Monday through Friday (30 hours per week)
fixed term to 31 March 2011 with anticipation of renewal subject to funding
LN/S & protocol MSD/125/E (15/01/10)
The Wellcome Trust Centre for Human Genetics (WTCHG) is part of the Nuffield Department of
Clinical Medicine within the University of Oxford. The Centre undertakes research into the
identification of genes responsible for susceptibility in multifactorial diseases. Presently the WTCHG
has around 470 scientists and support staff and had a £22M p.a. grant turnover in 2008/09.
The WTCHG comprises several linked buildings:
The Henry Wellcome Building of Genomic Medicine (HWBGM), which houses multi-disciplinary
research teams in human genetics, functional genomics, bioinformatics, statistical genetics and
The Henry Wellcome Building for Molecular Physiology (HWBMP) which houses the Centre for
Cellular & Molecular Physiology (CCMP)
The Henry Wellcome Building for Particle Imaging (HWBPI) which houses the Oxford Particle
Imaging Centre (OPIC) and
The Oxford Protein Production Facility (OPPF) which is situated in a terrapin pending its relocation
to another site.
The buildings are collectively referred to as the Wellcome Trust Centre for Human Genetics (WTCHG)
in this document.
For further information about the WTCHG, please see our website www.well.ox.ac.uk/
The purpose of the job is to provide evening alarm monitoring and reception cover to the WTCHG
(with the support of laboratory support/helpdesk/Health & Safety Officer); to deal with enquiries and
requests from visitors and staff and have responsibility for agreed elements of the-day-to-day
functioning of the building e.g. access control, CCTV monitoring, critical alarms and health & safety
1. To monitor building critical alarms and to carry out regular patrols of WTCHG, checking on
equipment and alarms.
2. To monitor the security and Health and Safety cameras (CCTV) system for WTCHG and inform
site security/facilities of any incidents noted; to assist the facilities team in maintaining the
3. To assist the facilities team in responding to building critical alarms and ensuring action is
taken; to assist the facilities team in maintaining the system
4. To monitor other alarms in reception e.g. fire panel, Oxygen, Liquid Nitrogen
5. To monitor the stores, rear door and link lobby intercom
6. To provide the initial response to alarms and faults calling for assistance where necessary
7. To ensure the WTCHG is secure and lights turned off at the end of the shift
8. To receive all visitors to the WTCHG, enter their details on the Centre’s systems, and arrange
for them to be collected by their host or to provide access via the electronic access control
system for authorised visitors and contractors; to help facilities maintain the access control
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9. To take all incoming calls to the WTCHG and transfer to the staff/departments concerned; to
assist the administration/facilities to maintain the staff contact list
10. To deal with enquiries from people visiting WTCHG and from staff, directing them to the most
11. To issue internal keys to authorised staff and helping to maintain the key security cabinets in
accordance with policy
12. To enter visitor data/sorting parking permits for the following day’s visitors and contractors
13. To input deliveries on to the University accounts system
14. To provide holiday and sickness cover for Reception at times other than those stated above,
subject to availability. The core reception hours are 08.00 to 23.00 Monday through to Friday.
15. Any other duties commensurate with the grade that may reasonably be required by the Building
1. Educated to at lease GCSE level or equivalent with grade C or above in English and Maths
2. Excellent telephone manner and ability to communicate with a wide range of people
3. Experience of Microsoft Word and Excel in a Windows environment (or ability to cross-train)
4. Ability to acquire (with training) an understanding of the Centre’s basic equipment in order to
deal with straightforward fault reports and enquiries
5. Ability to prioritise
6. Flexible and adaptable approach to work
7. Respect for confidentiality
8. Attention to detail
9. Ability to work as a team member
10. Ability to use standard office machinery, e.g. photocopier, fax machine etc
Working for the University of Oxford
At the University of Oxford, we’re naturally very proud of our outstanding reputation for scholarship
and research. But we’re also proud to say that we’re one of the region’s biggest and best-established
employers, with a diversity of staff helping to sustain our success – from laboratory assistants, cleaners,
technicians and secretaries, to IT, finance and administrative professionals. Join us, and you can expect
to find yourself working in a friendly, open-minded atmosphere where your ideas will be welcomed,
with an interesting and satisfying job to do, and with plenty of opportunities to learn new skills, or
maybe even get some extra qualifications.
As well as pay and other benefits such as generous holidays and excellent pension scheme, we may be
able to help you with:
Training – We train our staff, both in the skills needed for starting the job, and to help them
develop afterwards. If you don’t have all the skills we are looking for (e.g. computer
packages), but you know you are a quick learner, its worth asking if training might be
Working Hours – We may be able to be flexible about working patterns to help you combine
work with responsibilities at home. Even for full-time jobs, we can often adjust starting and
finishing times, or even sometimes consider term-time-only working: if this is important to
you, let us know.
Disability – If you have a disability, we have specialist staff who can help you to start and
stay in work.
Childcare – We have several subsidised nurseries for under-fives, a holiday play scheme, tax
and national insurance savings schemes, and are looking to expand our facilities. For further
information see www.admin.ox.ac.uk/eop/child.
Parenting – The University has a generous maternity leave scheme and also offers paternity
leave to expectant fathers and partners, and adoption leave. It offers subsidised nursery
places, and tax and National savings schemes. However, please note that there is a long
waiting list for nursery places. It is particularly important to refer to the website
http://www.admin.ox.ac.uk/eop/child for further information including up to date information
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about the length of the waiting list and alternative sources of information about childcare in
Cultural and Religious needs – We respect the cultural and religious lives of our staff. If you
need time away from work, or special facilities, and can give plenty of notice for arrangements
to be made, this will always be considered.
Travel Arrangements – We offer an interest free-season ticket loan scheme for bus or train
season tickets. Annual passes for Oxford Bus Company routes are available at discounted
Use of University Facilities – All University staff can use the study facilities provided by the
University libraries and museums; join the University Club, a sports and social club which has
its own bar, café, and reading room; and make use of the University Sports Complex and the
Pulse fitness centre.
Discounts – A number of discounts are available to University staff e.g. for insurance, holiday
travel, and computer equipment.
The range of benefits is continuously reviewed and extended. For further information see
If you come from outside the area, you may be interested to know that as well as the famous tourist
attractions such as the ‘dreaming spires’ of all the lovely old buildings, the river and a number of
attractive parks and gardens, Oxford also has a busy shopping centre and a lively nightlife, particularly
during term time. Housing is relatively expensive within the city, but nearby areas such as Didcot or
Bicester are more reasonable priced. Although car parking is difficult during the day, there are good
train and bus services, including several ‘Park and Ride’ routes; and of course, lots of cycle paths.
Pay and Benefits
Pay and benefits for part-time appointments are worked out on a ‘pro rata’ basis.
The salary offered for full-time appointment to this job will be in the University grade 3 range £17,111
to £19,743 (discretionary to £21,565), depending on qualifications and experience. If you are
appointed at a salary below the top of this range, your salary will automatically be increased each year
until you have reached the top point. There is also an annual ‘cost of living’ salary review, which
normally takes place in summer each year.
For a full-time appointment, the annual holiday entitlement will be 38 days (including 8 public
holidays). Some of these days may need to be reserved for periods when the Centre is closed over
Christmas and Easter. You will be given details of those dates well in advance. Starting and finishing
times are as stated at the top of this document.
The appointment is subject to satisfactory completion of a 6 month probationary period, during which
the notice period will be one month on either side. Once the appointment has been confirmed, the
notice period will be three months either side.
The post will be funded by the Department and is available to 31 March 2011 in the first instance; it is
expected that the post will continue thereafter in periods of five years, subject to further funding from
our major sponsors.
The age of retirement for university appointments is the 30 July before your 66 th birthday.. Staff are
eligible to join the Oxford Staff Pension Scheme (OSPS), which provides a pension and lumps sum at
retirement, based on length of service and final salary; the employee contribution rate is currently
6.35% Almost everyone is eligible to join and, subject to the Statement of Pensions Policy, which will
be issued to the successful candidate, all new staff are automatically treated as members unless they
give notice in writing to say they do not wish to take part in the scheme. The University also offers a
Stakeholder pension scheme which most employees may join either instead of or in addition to the
The University has a generous maternity leave scheme and also offers paternity leave to expectant
fathers and partners, and adoption leave. It offers subsidised nursery places, a childminding network, a
holiday playscheme, and tax and National Insurance savings schemes for childcare. For further
information see www.admin.ox.ac.uk/eop/child.
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How to apply
To apply, please
write a covering letter saying how you meet the selection criteria
attach a CV showing your education and work experience
and return to: Personnel Administrator, Wellcome Trust Centre for Human Genetics, Roosevelt Drive,
Oxford, OX3 7BN, or by fax to 01865 287516 , or by email to email@example.com.
The closing date for this role is Friday 12th February 2010. Applications received after this date will
not be considered. Please make sure you quote reference number H5-10-007-PB at the beginning of
The list of duties and the ‘selection criteria’ for this job describe the sort of skills, experience,
knowledge or abilities which we are looking for. We will interview those whose applications best meet
these criteria, so it is very important that you should use your application to explain how you can match
them. Remember that you will have gained abilities, experience and skills from many aspects of your
life; some may come from education or work, and others from home or community life. Tell us about
which schools or colleges you went to and any qualifications you have. List employment, voluntary
work, hobbies, or family responsibilities which help to show you meet the selection criteria.
Please give the names, addresses and telephone numbers of two people you are prepared to give you a
reference for this job. If you have previously been employed, your referees should be people who have
direct experience of your work through closely working with you for a considerable period, and at least
one of them should be your formal line manager in your most recent job. Otherwise they can be people
who know you from recent college, school, or voluntary experience. It is helpful if you can tell us
briefly how each referee knows you (e.g. ‘line manager’. ‘Work colleague’, ‘college tutor’).
Your referees will be asked to look at the job details and tell us if, in their opinion, you could do the
job. We will assume that we can approach them at any stage unless you tell us otherwise when you
apply. So, if you wish us to ask for your permission before approaching a particular referee, or to
contact them only under your circumstances (for example if we are calling you for a interview, or if we
have made you a conditional offer), you must state this explicitly alongside the details of the relevant
Your appointment will be subject to (i) the return of a completed medical questionnaire which is
acceptable to the University, (ii) the provision of original documentation which indicates your right to
work in the UK, and (iii) the completion of an initial probationary period of 6 months.
Equal opportunities at the University of Oxford
As an Equal Opportunity employer, we positively encourage applications from people of different
backgrounds. All our jobs are filled in line with our equal opportunities code of practice, which helps
us make sure that men and women, people of different races, and those with disabilities are all treated
fairly. If you have any questions about equal opportunities at the University of Oxford, please visit our
website at www.admin.ox.ac.uk/eop
The policy and practice of the University of Oxford require that all staff are afforded equal
opportunities within the employment and that entry into employment with the University and
progression within employment will be determined only by personal merit and the application of
criteria which are related to the duties of each particular post and the relevant salary structure. In all
cases, ability to perform the job will be the primary consideration. Subject to statutory provisions, no
applicant or member of staff will be treated less favourably than another because of his or her sex,
martial status, sexual orientation, racial group, or disability.
All data supplied by applicants will be used only for the purpose of determining their suitability for the
post, and will be held in accordance with the principles of the Data Protection Act 1998 and the
University’s Data Protection Policy.
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