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Responsible _ Accountable to



                                       JOB DESCRIPTION

JOB TITLE:                     Shop Assistant

APPOINTING MANAGER:            Director of Operations

Responsible & accountable to:                 Shop Manager
Hours of Work:                                22½ hours over 3 days.
                                              Saturday work may be required subject to rota

Job Summary
The post holder will assist the Manager in all the daily retail activities of the Montague Street,
Worthing Shop. The post holder supports the Shop Manager in delivering excellent service to
the customers of 4SIGHT shops. To assist in the promotion of the work of 4SIGHT and
contribute towards maximising the success of the shops.


       1. To assist in the day to day running of 4SIGHT’s Montague Street, Worthing retail
       2. To assist in the control of donations received in the shop.
       3. To maintain high standards on in-store merchandising, window display and
       4. To sort through donations received, and prepare ‘saleable’ goods for pricing in the
       5. To help implement and assist all volunteers in the set cash-point procedures.
       6. To ensure that items for sale comply with current trading legislation.
       7. To control and monitor necessary paperwork associated with sales, collections and
          delivery procedures.
       8. To deliver excellent customer service.

Due to the nature of this business, this job will include manual handling.

The positon of Shop Assistant is physically demanding, with the necessity to carry/move large,
heavy or awkward loads in possibly difficult circumstances. Should we become aware of any
injury or physical problem which may escalate through your duties into a serious long-term or
permanent problem, we reserve the right to have a medical examination carried out (at our own
expense) to verify your fitness to carry out your duties.
Please see attached sheet for further details.

Working with volunteers:
Volunteers are a vital resource to 4SIGHT and it is the responsibility of all staff to treat them with
respect and to value their contribution appropriately. If a volunteer is assigned to assist you at
any time you will retain responsibility for the requirements of the job in terms of accuracy,
efficiency and standards of completion. You should also ensure good communication and be
aware of your responsibility towards the volunteer in terms of Health & Safety.

       This job description is an outline of the duties of the post and is not meant to be a detailed
       summary. Other duties may be required according to the needs of 4SIGHT. The job
       description may be subject to agreed amendment in the light of experience and the need for

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