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					                   Evaluating and Selecting the Most Appropriate Continuity Strategy




                  EVALUATING & SELECTING
Solutions          THE MOST APPROPRATE
That
Integrate
                  CONTINUITY STRATEGY FOR
People,             YOUR ORGANIZATION
Processes,
and
Technology
For The Most
               BUSINESS CONTINUITY & DISASTER RECOVERY PLANNING
Appropriate
Continuity
Strategy
                                     BENNY D TAYLOR
                        DISASTER RECOVERY INSTITUTE INTERNATIONAL
                                      FEBRUARY 2002



                                                                                       .
                   BC/DR                                 High Availability - The Cost of Doing
                   Strategy                                    Business in the e-World

                                  The Stakes Are Greater And
Technology is
                       The Vulnerabilities are Accentuated, Serious, and Real
the Business.
                   1 Technology Is Woven Into the Operating Fabric of The
Exposure to
                     Enterprise
Slowdowns or       2 Globalization Eliminates Inherent Time Zone Differences
Interruptions Is
Directly           3 Explosive Growth in Internet and Intranet Computing Has
Related to The
                     Increased Demand for Continuous Operations
Level of
Dependence on
Technology
                                  Cost $$ $$




                                                                           Hours
                                                                              Days


                                               Minutes    Hours     Days     Weeks




                                                                                                 2
                   BC/DR                                 The Dynamics of High Availability
                   Strategy



                 Conventional Recovery
                                                                                  Automated,
                                                Manual        Response
                                                                                  Integrated
The Threat Of




                                                                                               High Availability
Lost Economic                               Long-Term          Duration           Short-Term
Viability Will
Drive High                                      Shared       Environment          Dedicated
Availability
                                            Cost                                  Increased
                                                                ROI
                                         Containment
                                            Degraded                               Revenue
                                                             Service Level        Equivalent
                                          Performance

                                             Time of                              Point of
                                                             Data Currency
                                           Last Backup                            Disaster

                                         Full Recovery
                                                            Data Base Image        Restartable
                                     & Roll Forward


                                               Lengthy      Restoration Time       Fast



                                                                                                           3
                   BC/DR                                  Availability
                   Strategy                               Continuum

                   Continuous Service     High Availability & Continuous Business Operations



                  Continuous Operations   Access to Applications & Data During Scheduled Outages
Technology

                    High Availability     Access to Applications & Data During Scheduled Time
is Vital to the

Solution
                   GAP
                     Fault Avoidance      Predicting & Correcting Faults Before They Impact
                                          Application Availability

                        Integrity         Data Integrity in the Event of Unscheduled Outage


                     Rapid Recovery       Minimizing Downtime Resulting From Unscheduled
                                          Outages

                      Performance         User Perception of Downtime. Unacceptable Performance


                                                                                                4
                BC/DR                                      Serious Financial Impact In
                Strategy                                   Mission Critical Environments
                       High Availability Cannot Be Acquired Out-Of-The-Box;
                It Is Built Into the Architecture and Preserved by Effective Processes

                                                              Productivity Loss
                           Lost Revenue
                                                              • Number of Fully Burdened
Manual                     • Direct Loss
                                                                Employee impacted
                           • Compensatory Payments
Workarounds                • Lost Future Revenues
                                                                              Delayed Collections
Are No Longer              • Investment Loss
                                                                              • Billing Losses
Practical or                                                                  • Missed Discounts
Available            Extra Expense
                     • Cost to Recover
                     • Overtime Expense
                     •   Increased Fraud Risk
                     •   Increased Error Rate
                     •   Travel Expenses                                    Damaged Reputation
                     •   Temporary Employees                                • Customer, Suppliers,
                                                                              Partners, Banks, Financial
                                                                              Markets
                                           Penalties                        • Credit Ratings
                                           • Contractual
                                           • Regulatory
                                           • Legal
                                                                                                           5
                 BC/DR                  Availability Solutions Are
                 Strategy               Comprehensive

                          Each Layer in the Stack Must Be Sound
                  Providing A Stable Foundation For The Adjoining Layers

The
Continuous
Service Stack
                                         Strategic Planning, Architecture Definition, Planning &
is                    Business           Control

Interconnected       Applications
                                         SDLC, Data Structures, Naming Conventions, Quality
                                         Standards

                 Management Practices    Change, Problem, and Configuration Management,
                 Continuous              Operations Automation, Logical Security, Middleware,
                  Support Systems        Database

                   Service
                  Systems Software      Operating Systems, Network Protocols


                      Hardware           Servers, Storage Devices, Routers, Switches


                       Facilities        Construction, Environmental, Electro-Mechanical,
                                         Utilities,



                                                                                                   6
                BC/DR                Implementation
                Strategy               Rewards



               • Increased Productivity
               • Substantial Cost Savings
               • Increased Customer Demand
The Benefits
of Higher      • Improved Service
Availability
               • Increased Revenue
               • Improved Collections
               • Improved Compliance
               • Higher Morale


                                                      7

				
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