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Credit Card Repayment Protector

VIEWS: 26 PAGES: 9

									Credit Card
Repayment Protector
AdditionAl informAtion
Credit CArd repAyment proteCtor
important – Please read this Certificate carefully and keep in a safe place. Make
sure that you are eligible for the insurance cover. you should make sure that you
know what this insurance does and does not cover. Please note the conditions of
cover if you change the basis of your employment or are employed on a fixed-
term contract or if you intend to work outside the Republic of Ireland, the United
Kingdom, the Channel Islands or the Isle of Man for more than 30 consecutive days.

your right to Cancel
(i) Within the “cooling off period” - if you decide you do not want the cover
      under this policy and wish to cancel your insurance, you can do so within
      30 days of the commencement date or the date you receive this policy
      document (the “cooling off period”). Any premium paid to be refunded to
      your account, provided no claim has been made under the terms of this
      policy. If you have made a claim, no refund of premium will be payable.
(ii) Outside the “cooling off period” - if you cancel outside the initial 30 day
      “cooling off period”, no refund of premium will be payable.
(iii) All cancellation requests should be made to:

                                 Ulster Bank Cards
                                   P.O. Box 4015
                                     Dublin 2
                              Telephone: 01 702 5244

How much does it cost?
The cover costs €1.01 for every €100, or part thereof shown on your statement
balance. No charge will be made if your balance is nil. Premiums are applied
automatically and charged to your Credit Card Account each month. The
premiums quoted are correct at time of issue (other taxes/costs may exist that
are neither paid nor imposed by the supplier).

Who can have cover?
you are eligible if on the commencement date you are:
•    at least 18 years of age and under 65 years of age (cover ceases at age 65);
•    permanently living in the Republic of Ireland;
•    in active employment or self-employment and have been so continuously
     for the six months immediately prior to the commencement date.
If however, on the commencement date:
•    you are not in employment, or have not been continuously employed for
     six months, then accident and sickness and involuntary unemployment
     cover will not commence until you have been in active employment for a
     continuous period of at least six months;
•    you are absent from work due to an accident or sickness, cover will not
     commence until you return to active employment for a continuous period
     of at least one month.

The benefits under this insurance cannot be assigned or transferred by you.

What is covered?
The insurance scheme provides the benefits shown below:

Accident and Sickness Cover
If you are disabled for 14 consecutive days or more, a monthly benefit will
become payable to your account on the 15th day. After that, the monthly benefit
will be payable for each further continuous 30 day period of disability. This will
continue until the period of disability ends, or a total maximum of 12 monthly
benefits have been paid to your account for any one period of disability.

When deciding your maximum entitlement to benefit, periods of disability
arising from the same cause which are not separated by at least three
consecutive months of active employment will be treated as one continuous
period of disability.


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Should you receive the maximum of 12 monthly benefit payments for any one
period of disability you will not be able to claim any further disability benefit
until you have returned to active employment for at least six consecutive
months.

    Pregnancy and childbirth – We will pay benefit for any disability resulting from
    any symptom(s) of, or complication(s) of pregnancy and childbirth which a doctor
    certifies prevents you from working, and which is not excluded under any other
    exclusions listed in this policy. However, no benefit will be payable for normal
    pregnancy and childbirth related conditions.

    involuntary Unemployment Cover
    If you are unemployed for 30 consecutive days or more, a monthly benefit will
    become payable to your account on the 31st day. After that, the monthly benefit
    will be payable for each further continuous 30 day period of unemployment.
    This will continue until the period of unemployment ends, or a total maximum
    of 12 monthly benefits have been paid to your account for any one period of
    unemployment.

    When deciding your maximum entitlement to benefit, periods of
    unemployment which are not separated by at least three consecutive
    months of active employment will be treated as one continuous period of
    unemployment.

    Should you receive the maximum of 12 monthly benefit payments for any
    one period of unemployment you will not be able to claim any further
    unemployment benefit until you have returned to active employment for at least
    six consecutive months.

    A claim for unemployment benefit will be suspended for up to six months if
    you take temporary work during your claim. If further unemployment occurs
    during this period it shall be treated as part of the same claim.

    If you take temporary work for longer than six months you will have
    to re-qualify for unemployment benefit. The 30 day waiting period for
    unemployment benefit will not begin until the end of any period for which you
    receive, or are entitled to receive, payment instead of working your notice.

    If you are self-employed you can only claim unemployment benefit if you have
    involuntarily ceased trading due to the financial insolvency of your business.
    Temporary cessation of trading or periods of unemployment due to shortage of
    work are not covered.

    For contract workers, unemployment due to the non-renewal of a fixed-
    term contract will only be covered if the contract had been renewed on two
    consecutive occasions prior to the loss of employment.

    life Cover
    If you die, we will pay to your account an amount equal to the principal sum.

    If you suffer accidental bodily injury and, as a result die within 12 months then
    your account will be credited with an amount equal to double the principal sum.

    if your reason for claiming changes
    you may not claim for accident and sickness and unemployment benefit for the
    same period. If however, your reason for claiming changes from disability to
    unemployment (or vice versa) without a break, payment will continue without the
    waiting period, up to a maximum of 12 monthly benefit payments in total for any
    one claim.

    What is not covered?
    Accident and sickness claims will not be paid for:
    •    any period of disability lasting less than 14 consecutive days.


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Accident, sickness or unemployment claims will not be paid if they are wholly or
partly the result of:
•    any medical condition for which treatment had been given or diagnosis
     had been made or investigations commenced during the 12 months
     immediately before your commencement date;
•    your wilful deliberate actions, drug addiction or drug dependence or taking
     alcohol or drugs, except under a doctor’s direction (unless that direction
     relates to the treatment of drug addiction or dependence);
•    war, invasion, riot, revolution or any similar event.

Unemployment claims will not be paid:
•  if you are advised within the first 30 days immediately after your
   commencement date, that you are to lose your employment or we
   reasonably believe you knew it to be impending on that date, whether or
   not you had received official notice;
•  for any period of unemployment lasting less than 30 consecutive days;
•  for any period for which you have received, or are entitled to receive,
   payment instead of working your notice;
•  if it results from resignation, voluntary redundancy, early retirement or
   dismissal which is caused by your own misconduct, or industrial action in
   which you are directly involved;
•  if it results from the non-renewal of a fixed-term contract unless the
   contract has been renewed on two consecutive occasions prior to the loss of
   employment;
•  if it arises from the loss of temporary work or if periods of unemployment
   are a regular feature of your normal occupation;
•  resulting from the loss of employment occurring whilst you are employed
   outside the territorial limits of the Republic of Ireland, the United Kingdom,
   the Channel Islands or the Isle of Man for a period intended to be for more
   than 30 days.

definitions
In this Certificate, the following words and phrases have the meaning given next
to them. These words and phrases will appear in bold letters wherever they appear.
“account” – The Ulster Bank credit card account to which the premium is
charged.
“accident” and “sickness/disability” or “disabled” – incapacity caused by
accidental bodily injury, sickness or disease which leaves you totally unable to
do the duties of your normal occupation and unable to do any other paid work.
you must be under the regular care and attention of your doctor.
“accidental bodily injury” – Bodily injury resulting solely and directly from
accidental outward violent and visible means and does not include sickness or
disease or any naturally occurring condition or degenerative process.
“active employment” – employment from which you are not absent due to
accident or sickness.
“commencement date” – The date your account was opened or the date of
acceptance of your application for Credit Card Repayment Protector, if later.
“doctor” – A qualified medical practitioner registered with the Medical Council
and working in the Republic of Ireland or registered with the General Medical
Council and working in the United Kingdom, the Channel Islands or the Isle
of Man. The doctor who confirms your disability when you are making a claim,
cannot be you, a relative or close friend.
“employment/employed” – Working for at least 18 hours a week if you are
working in the Republic of Ireland (or at least 16 hours per week if you are
working in the United Kingdom, the Channel Islands or the Isle of Man), under
a contract of employment that does not have a fixed or implied date for ending.
you must be receiving a salary or wages and be paying the appropriate class of
Pay Related Social Contributions (or National Insurance contributions).
“monthly benefit” – 10% of the principal sum subject to a minimum payment of
O8 unless the principal sum was ‘nil’ in which case the benefit is also nil. There
is a maximum limit of 01,200 per month.
“normal occupation” – your paid occupation immediately before your disability
or unemployment, and any similar paid occupation which we reasonably
think you are, or may reasonably become qualified for in view of your training,
education and ability.
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“normal pregnancy” – Means symptoms which normally accompany pregnancy
which are of a minor and/or temporary nature (such as morning sickness and
dizzy spells) and which do not represent a significant medical hazard to mother
or baby.
“principal sum” – The outstanding debit balance on your account (up to a
maximum sum of €12,000) on the last monthly statement date immediately
prior to:
•    the date on which disability commences or the date on which you first
     become aware of impending unemployment; or
•    the date of death in respect of life cover.
“self-employment/self-employed” – Working for at least 18 hours a week in
Republic of Ireland for profit in a profession or business, either alone or with
others. you must be paying the Class S Pay Related Social Contributions or liable
to pay tax under Schedule D case (i), (ii), (iv) or (v) as defined by the Income and
Corporation Taxes Act 1988 (“ICTA”).
“temporary work” – Means employment for an indefinite period which is not
intended to be permanent. employment of this nature via an Employment
Agency is considered temporary work.
“unemployment/unemployed” – A period of involuntary unemployment when
you have no temporary work and:
•    you are entirely without gainful employment (which includes the
     assisting, managing and/or the carrying on of any part of the day to day
     running of a business);
•    you are available for and actively seeking work and are able to provide
     evidence of this; and
•    you are credited with the correct Social Insurance Contributions in the
     Republic of Ireland or you have a current Job Seekers Agreement and are
     claiming Job Seeker’s Allowance, National Insurance Credits or Income
     Support from the Employment Service (or relevant agency), in the United
     Kingdom, the Channel Islands or the Isle of Man.
“we/us/our” – Pinnacle Insurance plc.
“you/your” – The principal cardholder named on the credit card application
form to whom this Certificate of Insurance is issued.

premiums, termination and Variation
your insurance cover and entitlement to benefit under the insurance scheme
ends as soon as any of the following occur:
1. the date when your obligations under your credit card agreement stop or
    are assigned or transferred to someone else;
2. when you retire from work or you reach 65 (you will need to advise us in
    writing if you retire earlier);
3. the date on which we cancel this Certificate by giving you 30 days’ notice
    in writing to you at your last known address. Any premium payment due
    during such period of notice shall be waived;
4. the date the monthly premium due is not paid;
5. the date on which you cancel the Certificate by giving us seven days’ notice
    in writing;
6. the date on which you die.

If your Certificate is cancelled for reasons (3), (4) or (5) above, your entitlement
to benefit will not be affected in respect of any existing claim, or any incident
occurring before the cancellation date which results in a valid claim.

The premium rate or policy terms may be amended at any time by us giving
you at least 60 days written notice.

This policy has reviewable premiums, which means that your premium may
change to reflect any changes in the assumptions we use to calculate how
much it will cost us to provide your cover. The assumptions we use are based
on a number of factors including:
(a) the expected cost of meeting claims in the future;
(b) changes to the number of claims we receive, the average duration of our
     claims and the average amount we pay per claim;




4
(c) new information arising from external sources such as general industry or
      Republic of Ireland population experience including industry or population
      unemployment experience;
(d) our expenses;
(e) policy lapse rates;
(f) interest rates;
(g) tax rates;
(h) the cost of any legal or regulatory changes.
When reviewing premium rates we will take a fair and reasonable view on any
likely changes in our costs and any changes will not be based on whether you
have made a claim or any changes in your health or employment.
As a result, your premium may go up, stay the same or go down, and there is
no limit on the size of any change.

We reserve the right to conduct such a review on a monthly basis and you will
normally be given at least 60 days’ written notice of any alteration to the
premium rates or the terms of cover under this policy. If your premium or
cover is changed due to legislative, tax or regulatory changes which are
outside our control, then we may not be able to give you 30 days’ notice.
Except where your premium or cover is changed due to legislative, tax or
regulatory changes, the minimum period between consecutive changes will be
180 days.

If a review results in an increase to your premium and you do not wish to pay
the increase you can contact us to discuss your options. you may be able to
reduce your benefit, change your type of cover, or cancel without notice and
without penalty.

How to Claim
you (or your personal representatives in the event of a Life claim) should call
our Helpline on 1800 509 538.

If you die we require an original or certified copy Death Certificate or a copy of
Grant of Probate/Letter of Administration.

Once you have been unable to follow your employment due to accident or
sickness for 14 consecutive days or more, we require a certificate from your
employer saying that you are not working and certification from your doctor.

To claim unemployment benefit, you must be credited with the correct Social
Insurance Contributions in the Republic of Ireland or you must have a current
Jobseekers Agreement and/or be claiming Jobseekers Allowance, National
Insurance Credits or Income Support from the Employment Service (or relevant
agency) in the United Kingdom, the Channel Islands or the Isle of Man.
you must be registered with the Employment Service for 30 consecutive days.
However you should register with the Employment Service (or relevant agency)
as soon as you become unemployed.

If you are self-employed, we will require satisfactory proof of your involuntary
insolvency and ceasing to trade.

Claims payments will be credited to your account. Once we have made these
payments we will not make any further payments for the same claim.

All claim forms and correspondence relating to claims should be sent to:
Claims Department, Cardif Pinnacle
5 George’s Dock, IFSC, Dublin 1
Telephone: 1800 509 538

Please ensure that all questions are fully answered as failure to do so could
result in a delay in the payment of any benefits.

In order to maintain the highest level of service, we may record and monitor
telephone communications.

When claiming benefit any proof required must be provided at your expense.
Failure to provide the required supporting evidence will mean we will be unable
to pay your claim.
                                                                                     5
We may make enquiries in connection with your claim, contact your employer
or ask you to attend a medical examination but we will pay the examiner’s fee.

If you or your partner are receiving any State benefit, you should advise the
Benefits Agency if you are also claiming under this policy. In some circumstances
the amount of monthly benefit you receive under this policy may affect your
entitlement to State benefit. your local Benefits Agency will be able to provide
you with further information.

you must pay the monthly premium even if you are making a claim or receiving
monthly benefit under Certificate, if you wish cover to continue after your claim.

In the event of an Insurance claim, any information which you provide to the
Insurer whether on the claim form or otherwise will be put in to a Register of
Claims through which Insurers share such information to prevent fraudulent
claims. A list of participants and the name and address of the operator is
available from us on request.

you have a legal right to choose which law will apply to this contract. Unless we
agree otherwise, the law which applies to this contract is the law of the Republic
of Ireland.

    Should a situation arise where there is a conflict between your interests and ours,
    we will tell you, and we will explain how we intend to proceed. Should you feel
    that a conflict of interest has occurred and we have not treated you fairly you are
    able to make a complaint through our Complaints Procedure – see next section.

    We are covered by the Financial Services Compensation Scheme (the FSCS).
    you may be entitled to compensation from the FSCS if we cannot meet our
    obligations. The amount of compensation depends on the type of business.
    Most types of insurance business are covered for 100% of the first £2,000 of a
    valid claim and 90% of the remaining amount of the loss. Further information
    about compensation arrangements is available from the Financial Services
    Compensation Scheme, telephone number + 44 20 7892 7300.

    Complaints
    It is always our intention to provide a first class standard of service. However,
    any enquiries or complaints regarding this insurance cover should in the first
    instance be addressed to:
    Customer Relations Manager, Cardif Pinnacle
    5 George’s Dock, IFSC, Dublin 1
    Telephone: 1 800 509 537

    Please quote your policy or claim number so that your enquiry can be dealt
    with quickly. If you are still not satisfied, any enquiries or complaints you may
    have regarding this insurance cover should be addressed to:
    Ulster Bank Cards
    PO Box 4015
    Dublin 2

    Should the matter still not be resolved to your satisfaction, you will have the
    right to refer your complaint to:
    Financial Services Ombudsman’s Bureau
    3rd Floor, Lincoln House, Lincoln Place, Dublin 2
    Ombudsman Phone Number Lo Call: 1890 882 090

    This procedure will not prejudice your right to take legal proceedings. However,
    please note that there are some instances when the Ombudsman cannot
    consider complaints.

    A leaflet detailing our full complaints/Appeals process ia available from us




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insurers
Underwritten by:            Pinnacle Insurance plc
Head and Registered Office: Pinnacle House
                            A1 Barnet Way, Borehamwood
                            Hertfordshire WD6 2XX, United Kingdom
Company Registered No.      1007798
Group Policy No.            01651
Date of Policy:             1st September 2002
Policyholder:               Ulster Bank Ireland Limited
Registered Office:          Ulster Bank Group Centre, George’s Quay, Dublin 2
Registered Number:          25766
Pinnacle Insurance plc is authorised by the Financial Services Authority in the
United Kingdom and is regulated by the Financial Regulator in Ireland. Cardif
Pinnacle is a trading name of Pinnacle Insurance plc.
A BNP Paribas Company.




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Credit cards only available to persons aged 18 and over, subject to status
and conditions. Rates and information correct as at 01/09/09 and are subject
to change.
Formalities include the use of Credit Reference Agencies who will note that an
enquiry has been made about you. If you borrow and do not repay in full, within
the agreed terms, Credit Reference Agencies may be advised and will note the
outstanding debt. This may affect future applications for credit facilities through
the Ulster Bank Group of Companies or other lenders. All credit cards are subject
to Government Stamp Duty of €30. This will be debited from your account
annually in April or when your account is closed, and if you have not already paid
Government Stamp Duty in the current charging period.
Our main business is banking and our principal place of business is
Ulster Bank Group Centre, George’s Quay, Dublin 2.




     Warning: if you do not meet the repayments on
    your credit card, your account will go into arrears.
            this may affect your credit rating.




www.ulsterbank.com

This brochure is also available in Braille, large print, audio
or on disk. Please contact your local branch for details or
Textphone 1890 200 119.




Ulster Bank Ireland Limited. A private company limited by shares, trading as Ulster
Bank, Ulster Bank Group and Banc Uladh. Registered in Republic of Ireland. Registered
Number 25766. Registered Office: Ulster Bank Group Centre, George’s Quay, Dublin 2.
Member of the Royal Bank of Scotland Group. Ulster Bank Ireland Limited is regulated
by the Financial Regulator. Calls may be recorded.
ULST648 RI 09/09

								
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