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									                         DEPARTMENTAL                                            New Order
                         GENERAL                                                  26 Oct 01
                         ORDER

                         I-13                    Index as:
     Ref: CALEA
     Standards 41.3.7;                           MDC
     82.1.7                                      Mobile Data Computer (MDC) System




                          MOBILE DATA COMPUTER SYSTEM

The purpose of this order is to set forth Departmental policy and procedures regarding
the objective, usage and conditions, authorization, qualifications, responsibility,
maintenance, and equipment of the Department's Mobile Data Computer (MDC) System.

The MDC System is comprised of hardware and software that is used to assist
Departmental personnel in the collection, retrieval and processing of law enforcement
related data.

I.       EQUIPMENT

         There are two primary hardware devices associated with the MDC System.

         A.      MDC

                 1.      The MDC shall consist of either a fixed mounted terminal or a
                         "laptop" computer.

                 2.      The MDC shall be installed in all marked patrol vehicles and
                         unmarked vehicles when authorized by the Chief of Police.

         B.      Modem

                 1.      The modem receives and transmits information (data packets)
                         between the MDC and the network via radio frequency (RF)
                         signals.

                 2.      The modem is installed in the trunk of all police vehicles equipped
                         with an MDC.

         C.      Hardware and software are the property of the Department and are subject
                 to the use and restrictions in accordance with the provisions of


                                          Page 1 of 4
 DEPARTMENTAL GENERAL ORDER                                I-13           New Order
 OAKLAND POLICE DEPARTMENT                                                 26 Oct 01

           Departmental General Order I-1, PERSONAL COMPUTERS AND
           ELECTRONIC MESSAGING DEVICES.

      D.   Only trained and authorized personnel shall install, modify, or repair
           hardware or software.

II.   TRAINING AND RESPONSIBILITIES

      A.   Bureau of Field Operations

           The commander of the Bureau of Field Operations shall designate a BFO
           member or employee as the Mobile Data Systems Manager (MDSM). The
           MDSM shall:

           1.     Maintain a liaison with the Information Technology Unit (ITU) to
                  ensure that there is a continuous flow of information in both
                  directions regarding the needs and concerns of personnel and the
                  implementation of current technology.

           2.     Coordinate the scheduling of classes with trainers, ITU, and the
                  Training Section.

           3.     Ensure that classes are scheduled to afford all personnel a
                  sufficient number of dates and times in which to attend and
                  successfully complete the mandatory user training course.

           4.     Issue user ID's and passwords.

           5.     Maintain lists of authorized users and trainers.

           6.     Notify the appropriate deputy chief of any unreported damage to/or
                  unauthorized use of the MDC System in accordance with the
                  provisions of Departmental General Orders I-1 or J-5, DAMAGE
                  TO DEPARTMENTAL VEHICLES.

      B.   Information Technology Unit shall:

           1.     Obtain the necessary training from hardware and software
                  manufacturer's representatives in the areas of operation,
                  instruction, maintenance, troubleshooting, and repair.




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 DEPARTMENTAL GENERAL ORDER                                 I-13            New Order
 OAKLAND POLICE DEPARTMENT                                                   26 Oct 01

            2.     Coordinate installations, repairs, upgrades, and maintenance of the
                   MDC System.

            3.     Conduct "Train the Trainer" classes with selected authorized
                   personnel to ensure an adequate number of instructors are
                   available.

            4.     Provide training for the MDSM.

            5.     Maintain a list of qualified trainers and authorized users.

            6.     Ensure that all software being used is free of known viruses.

       C.   Members and Employees shall:

            1.     Use the MDC System in a manner prescribed by the provisions of
                   Departmental policy, procedures and unit directives.

            2.     Forward MDC System training requests to the MDSM through
                   their Unit/Section Commander. Members and employees assigned
                   to field duties shall be given training priority.

            3.     Complete and forward a Mobile Data Computer System
                   Maintenance Report (TF-3136) to ITU to request maintenance or
                   report damage to the MDC System.

       D.   Training Section shall:

            1.     Initiate, conduct, and update MDC training courses in the Basic
                   Academy and Professional Development Academy as necessary.

            2.     Maintain a list of qualified trainers and personnel (including
                   employees) who have completed user training and submit the list to
                   the MDSM.

III.   USER ID AND PASSWORDS

       A.   Trainers shall forward a list of members and employees who have
            successfully completed the user training to the MDSM.

       B.   The MDSM shall issue a user ID and password with the approval of the
            Personnel and Training Division Commander.


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 DEPARTMENTAL GENERAL ORDER                                   I-13            New Order
 OAKLAND POLICE DEPARTMENT                                                     26 Oct 01


      C.      The MDSM shall be responsible for maintaining the accuracy of the user
              list and shall add new users, remove non-users, and reset passwords as
              needed.

      D.      User Responsibility for ID and Password

              1.     Personnel shall not allow their personal ID or password to be used
                     by any other persons) in accordance with Departmental General
                     Order I-1.

              2.     Personnel shall not allow unauthorized use of the MDC system.

IV.   MAINTENANCE

      A.      Personnel shall conduct a pre-shift inspection of the MDC System in
              accordance with the provisions of Departmental General Order N-12,
              LINE AND STAFF INSPECTIONS and BFO Policy and Procedures.
              Any unreported damage or malfunction due to MDC damage or system
              failure shall be reported in accordance with the provisions of Part II, A, 6
              of this order.

      B.      A Mobile Data Computer System Maintenance Report shall be completed
              and forwarded to the ITU for service requests and to report damage to the
              MDC System.

V.    REFERENCE

      A.      CALEA Standard 41.3.7
      B.      BFO Policy and Procedures 00-O1, FIELD VEHICLE INSPECTIONS
      C.      DGO I-1, PERSONAL COMPUTERS AND ELECTRONIC
              MESSAGING DEVICES
      D.      DGO J-5, DAMAGE TO DEPARTMENTAL VEHICLES
      E.      DGO N-12, LINE AND STAFF INSPECTIONS

By order of




Richard L. Word
Chief of Police


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