Document Sample
     Global Leadership Development Programme

1.   What is the Global Leadership Development Programme?..............p2

2.   The Core course – GLDP: Skills……………………………………….p3

     2.1 Overview……………………………………………………………..p3
     2.2 Structure and Timing………………………………………………..p3
     2.3 Assessment………………………………………………………….p3
     2.4 Attendance and Participation………………………………………p4

3.   Business Communications……………………………………………..p5

     3.1 Structure and Scheduling…………………………………………..p5
     3.2 Best Practice Presentations and Communications……………...p5-6
             3.2.1 Aims & Objectives
             3.2.2 Topics Covered
             3.2.3 Format & Teaching Methods
             3.2.4 Pre-Course Work and Required Reading
             3.2.5 Assessment
             3.2.6 About Templar
     3.3 Writing with Impact…………………………………………………. p7
             3.3.1 Aims & Objectives
             3.3.2 Topics Covered
             3.3.3 Format & Teaching Methods
             3.3.4 Pre-Course Work and Required Reading
             3.3.5 Assessment
             3.3.6 About iOpener

4.   Further Skills Development Portfolio………………………………….p8

     4.1 Structure and Scheduling…………………………………………..p8
     4.2 Portfolio of courses………………………………………………....p8-9
             4.2.1 Aims & Objectives
             4.2.2 Format & Teaching Methods
             4.2.3 Pre-Course Work
             4.2.4 Assignments & Assessment
     4.3 Sign up and allocation of courses………………………………..p9

5.   Key contacts and sign-up deadlines…………………………………p10

6.   GLDP: Other Activities Contact List………………………………….p11

1.       What is the Global Leadership Development Programme?
The MBA programme provides innumerable opportunities for you to learn about and practice the art
of leadership. Some of these activities exist as a formal part of the programme but the majority
stem from optional activities. The aim of bringing these together under the Global Leadership
Development Programme (GLDP) umbrella is to ensure students are aware of the range of
activities through which they have the opportunity to practice and develop skills crucial to their
success as future global leaders.

You will find that the majority of your core and elective courses give you a perspective on global
leadership. In addition, the following activities within provide the opportunity to:

    Gain an insight into your route to successful leadership in an interconnected world:

     Compulsory:         Global Leadership Assessment for Managers (GLAM), Understanding
                         General Management (UGM), Capstone
     Optional:           International Exchange Programme (IEP)

    Learn a new skill or competence relevant to being an effective leader:

     Compulsory:         Strategic Problem Solving, Business Communications, Further Skills
                         Development Portfolio, Career Skills, Language Exit Requirement
     Optional:           Running a Best Practice Professional Club, Optional language & skills training

    Provide the opportunity to practice and develop skills in different contexts :

     Compulsory:         Compulsory presentations, Second Year Project, Core course study group
     Optional:           First Year Project, Internship, Volunteering, Organising conferences &
                         Regional Days, Case competitions, Competition judging

    Perform in a leadership role:

     Compulsory:         Core course study group
     Optional:           Volunteer team-leading, Internship, Club or London Business School Student
                         Association (LBSSA) governance, Conference & community event organisation,
                         Competitions, Centre for Scientific Enterprise (CSE) Workshops for University
                         College London (UCL) students, Company Champions, Academic & Career

    Mentor or being mentored:

     Optional:           Crack-a-Case trainers, Alumni mentor scheme, Student Ambassadors, IEP
                         and Hong Kong University (HKU) buddies, Entrepreneurship Summer
                         School Mentoring, CSE Workshops for UCL students

    Learn from successful global leaders about their career paths:

     Compulsory:         Core & Elective course guest speakers
     Optional:           Shadowing Project, Distinguished Speaker Series, London Breakfast Series,
                         London Leadership Series, LBSSA Club Speaker Events, Private Equity Skills
                         Module, Entrepreneurs Hour, Centre for Marketing Evening Seminars, Alumni
                         Networking Clubs, Global Leadership Summit

This is not a definitive list but suggested starting points for development of your global leadership
skills. More details about some of these activities can be found at the end of this section.

2.        The core course: GLDP: Skills

2.1       Overview

The GLDP: Skills core course is designed to increase the competitive advantage of London
Business School MBA graduates in the marketplace. The emphasis is on doing rather than simply
knowing and the format of the sessions provided aims to help you to improve your performance and
individual impact through practical exercises. Training is delivered by professional external training
companies who are specialists in their field and whose clients include blue-chip and international
organisations as well as many of our graduate recruiters.

The portfolio is informed heavily by feedback from recruiters and aims to provide a solid level of
competence in business communications followed by the opportunity to address personal
development needs across a range of skill sets.

2.2       Structure & Timing

The course is structured as follows:

 Module:                  Business Communications                      Further Skills Development Portfolio
 Credit Value:                        0.5 credit                                      0.5 credit
 Timing:                    September                   October                  October/December
 Schedule:                    1 day                   3 x 1/2 day                    2 days total
 Subject:          Best Practice Presentations &      Writing with   Free choice selection from list with guidance
                         Communications                Impact         from Business Communications feedback

 Assessment:                  Must pass both parts.                      Pass by attendance & participation.

In addition, there may be some Further Skills Development opportunities in year 2 but these would
be optional and do not count for credit.

2.3       Assessment

GLDP: Skills is a 1 credit core course and as such all students are required to achieve a pass in
order to progress to Year 2 of the programme (see the MBA2010 Assessment Regulations for more

To receive a pass for the Business Communications module, students must:
         Complete all pre course work and arrive at sessions fully prepared
         Attend and participate fully in all sessions
         Complete any post course work by the deadlines specified to a passing standard

Students who achieve a pass for the Business Communications module will then be permitted to
progress to the Further Skills Development Portfolio. Any student who fails either section of the
Business Communications module will be required to undertake further practice, attend a follow up
clinic and complete additional assessment later in the Autumn term before being allowed to

To receive a pass for the Further Skills Development Portfolio module, students must:
         Sign up for 2 days of further training as described in section 4.1 below.
         Attend and participate fully in all sessions

Detail about the form and timing of assessment of the individual modules of the course can be
found in the following sections.

2.4     Attendance and Participation

Development of skills is not an easily quantifiable matter in the space of half or one day. The
decision to award either a pass or fail therefore will be judged mainly upon attendance and

Students who attend each of their allocated courses on time and prepared, participate fully and
effectively in the courses, and (in the case of Business Communications), show a significant
improvement in the skill level, will be awarded a pass.

Any students who fail to attend for either all or part of the session or do not participate in a positive
and collaborative way will not normally be given the option of taking another course and be
awarded a fail. In such cases, the student will be required to meet with the MBA Programme
Director to discuss their particular situation.

Students excused from individual sessions due to extenuating circumstances will be asked to
provide evidence to support their claim and will be required to make up the sessions at a later date,
to be determined by the MBA Programme Office.

3.       Business Communications

This module is designed to develop your skills in both written and verbal communication in a
business context. During each session you will work in small groups to practise and advance your
skills in an interactive way. The focus will be on participation and feedback so that the training will
address your individual development needs.

3.1      Structure and Scheduling

Business Communications will run over three sessions scheduled during late September/ early
October as follows:

Part 1: Best Practice Presentations & Communications

This part is taught in small groups within your stream. These will be emailed to you before the course.

              Stream A                 Stream B                Stream C                Stream D
Session 1     16 September 2008        19 September 2008       12 September 2008       18 September 2008
              9.00am-5.30pm            9.00am-5.30pm           9.00am-5.30pm           9.00am-5.30pm
              (inc 1 hr for lunch)     (inc 1 hr for lunch)    (inc 1 hr for lunch)    (inc 1 hr for lunch)

Part 2: Writing with Impact

For step 1, this is taught in groups of 4 students from within your stream.
For step 2, the Career Services Cover Letter workshop- your stream will be split into 2 equal groups.
For step 3, you will be in pairs from within your original group of 4 students.

All group information and specific timings for each group or pair will be emailed to you before
the course.

              Stream A                 Stream B                Stream C                Stream D
Step 1        9 October 2008           8 October 2008          10 October 2008         7 October 2008
              9.00-11.00am OR          1.00-3.00pm OR          9.00-11.00am OR         9.00-11.00am OR
              11.15am-1.15pm           3.15-5.15pm             11.15am-1.15pm          11.15-1.15pm
Step 2 –
Career        16 October 2008          15 October 2008         14 October 2008         14 October 2008
Services      9.00-11.00am             2.00-4.00pm             2.00-4.00pm             9.00-11.00am
Step 3        Week commencing          Week                    Week                    Week commencing
              20 October               commencing 20           commencing 20           20 October
              Times to be              October                 October                 Times to be
              confirmed via email      Times to be             Times to be             confirmed via email
                                       confirmed via email     confirmed via email

3.2      Best Practice Presentations & Communications

3.2.1    Aims & Objectives:

The primary objective of this module is to improve your ability to communicate your ideas verbally.
It will give you an understanding of effective communication in both formal and informal situations. It
will equip you with the necessary practical tools and techniques to ensure that your interactions are
concise, engaging and are delivered with impact. Direct benefits of this include consistency and
time saving in preparation.

3.2.2    Topics Covered:

       Enhancing individual communication style
       Reducing risk in critical/challenging environments
       Optimising presentation structure and strategy
       Saving time in preparation
       Making the most of visual aids, handouts and slides
       Maintaining a positive impression when responding to or asking questions

3.2.3   Format & Teaching Methods:

Training will be carried out in small groups (not study groups). Integrated instruction, discussion,
role-play, examples (mainly from first-hand experience) and case studies are all employed as well
as maximum use of video feedback. Long & short case studies and exercises are used to
demonstrate specific points and these are changed regularly to reflect changing themes and trends
in the financial world and business life.

3.2.4   Pre-Course Work:

You must come to the session ready to give a 3-5 minute presentation. Please note that there is no
need to have any slides or visual material for this presentation. The subject for the presentation
should be academically focused and related to your studies at London Business School. Some
possible ideas could include:

    1. a summary of a case that you might be asked to present at the beginning of a class (use a
       UGM case you will already have looked at);
    2. a summary of a recent issue in the business press that you may be asked to present as
       part of a relevant class;
    3. the reasons you should be awarded a place at one of our partner schools as part of the
       International Exchange Programme;
    4. the business application of leadership skills developed on the MBA Orientation Away Day;
    5. pitch yourself as your stream‟s academic, social or career representative.

This list is not exhaustive and you are free to talk about anything you may have come across in
your studies.

There is no other pre-course reading for this subject. Course notes will be given out during the
sessions to put into your binder.

3.2.5   Assignments & Assessment:

Assessment will be ongoing throughout the session and will be based on:

       overall delivery and style
       preparation
       structure

Each student will have four opportunities to present their ideas during this session. Verbal feedback
will be given during the session and, each student will receive written feedback.

3.2.6   About Templar:

Templar Advisors Ltd was formed in 2000 and is based in Central London. They provide advice
and training on all aspects of spoken communication to clients all over the world. Most of their
work comes from consultancy work on “live” projects such as Company Annual Results, equity and
debt fund raising and investor-related events. They also advise on major pitches for consultancies,
investment banks, investment managers, law firms and professional service firms, as well as
speeches and presentations of all types for middle and senior management, politicians and public
figures. For more information visit:

3.3       Writing with Impact

3.3.1     Aims & Objectives:

To be able to express yourself clearly in writing is one of the top core business skills especially in
today‟s global environment. Badly written communications result in loss of time, effort and money.
This three-step workshop shows you how to write clearly and avoid misunderstanding. So you can
position your ideas, write for your readers and ultimately get what you want.

3.3.2     Topics Covered:

         Organising your thoughts logically on paper
         Using structure and the inverted pyramid
         Writing strong topic sentences and opening paragraphs
         Understanding the power of verbs and the active voice
         Knowing about plain language
         Practising the „write-tight‟ technique
         Looking at layout and presentation
         Editing: what this means and how to do it
         Analysing persuasive writing: the magic ingredient

3.3.3     Format & Teaching Methods:

As detailed in the schedule above, there are three steps to the Writing with Impact module:

         Step 1 – Introductory workshop. This step is delivered by iOpener. For this step, you will be
          split into groups of 4 students within your stream to cover some fundamental aspects of
          writing skills
         Step 2 – Cover Letter Workshop. This step will be delivered by Career Services and will
          focus on creating and presenting an effective Cover Letter
         Step 3 – Writing Clinic. This step is delivered by iOpener. In groups of 2, you will work with
          your tutor from step 1 to focus on specific writing issues you have.

3.3.4     Pre-Course Work and Required Reading:

Bring to Session 1 (see section 3.1 for dates)
You must come to this session with a hard copy of an example of your writing. This should be no
longer than one side of A4 and can be in the form of:
         an assignment you will have already written (eg one submitted for your Understanding
          General Management (UGM) core course which is based on the topic of a „Dream Job‟)
         a covering letter
         an article or report
         an email of 200-250 words.

In addition you must have reviewed all course notes contained in the relevant section of this binder
prior to attending the course. Please remember to bring these with you to the workshop.

Laptops will assist you greatly in these workshops, so we request that each student a laptop
if at all possible. However, all of the rooms will have a PC and the tutor will have a laptop in
case some students are unable to access a laptop for the workshop.

3.3.6     About iOpener:

iOpener have been working with London Business School for 8 years. The facilitators leading this
workshop are all carefully selected for their skills, commitment and enthusiasm. They have various
backgrounds in consulting, academia, journalism and business but all work internationally and
many speak and work in other languages. For more information visit:

  4.        Further Skills Development Portfolio
  This part of the course is designed to allow you to choose which particular skills areas you need to
  focus on and choose relevant courses accordingly. Throughout GLAM, UGM as well as other core
  courses and interaction with your classmates and study group, you will be able to identify specific
  skill sets which you feel you could develop further.

  You have free choice from the portfolio on offer therefore you can choose which courses you would
  like to do. You have to do a minimum of 2 days of courses – this can be a mixture of full day and
  half day courses. Half day courses are indicated below.

  4.1       Structure and Scheduling:
  December Further Skills Week
  The majority of Further Skills courses will run during the week immediately following Week 10 of the
  Autumn term, 8-12 December 2008. You should be available this whole week as courses will be
  allocated based on demand rather than timetable requests.

  Speed Reading
  Due to its usefulness from the start of your MBA, a half day workshop in Speed Reading is being
  offered in week 1 of the Autumn term – please see the following schedule for specific timings:

Stream A                   Stream B                 Stream C                     Stream D
Monday 29 September        Tuesday 30 October       Monday 29 September          Tuesday 30 October
2.00pm-5.30pm              2.00pm-5.30pm            9.00am-12.30pm               9.00am-12.30pm

  N.B. Speed reading will also be on offer in the December skills week.

  The Spoken English Company
  This online course is being offered for the first time this year and is aimed at non-native speakers of
  English who want to focus specifically on improving their spoken English through accent and
  pronunciation work.

  As this is a gradual skill to work on, students who wish to choose this as one of their skills options
  will be expected to start this online course by the end of October with an aim to complete the
  programme by the beginning of January.

  This option will count as one full day of skills training. If you are interested in finding out more about
  this option, please refer to the Course Outline at the end of the binder.

  4.2       Portfolio of courses

  Courses will be offered in the following areas:

           Accent & Voice Coaching (half day course)
           Advanced Business Writing
           Advanced Information Management Skills
           Dealing with Stress
           Influencing & Persuading
           Listening & Observing
           Managing Meetings
           Mind Mapping & Memory
           Personal Impact (half day course)
           Public Speaking
           Speed Reading (half day course)
           Successful Negotiation
           The Art of Communication
           The Spoken English Company (online programme)
           Winning Competitive Presentations

  Detailed outlines for each course can be found in the final section of this binder.
4.2.1     Aims & Objectives:

The Further Skills Development Portfolio has been developed over a number of years in response
to feedback from graduate recruiters, faculty, students and the recent Global Business Capabilities
survey about the type of skills required in MBA graduates. The aim is to ensure that by the end of
the programme, students possess a fully rounded skill set and are capable of applying the business
knowledge acquired during the programme to work effectively in any role within any organisation.

This is where you get to tailor the training to your individual development needs by selecting the
courses most relevant to you. It is important therefore that before making your choices, you
undertake a period of self-assessment. You have already undertaken one such assessment during
GLAM and Career Services will have advised that you should already be considering your career
strategy. Understanding where the gaps are in your skill set for the direction you intend to take is
crucial to making the right choice of courses from the Further Skills Development Portfolio and
ultimately the MBA Programme as a whole.

4.2.2     Format & Teaching Methods:

Training occurs in small groups (average size is 10) to allow plenty of time for individual attention,
practice and peer-to-peer as well as trainer feedback. Theory is kept to a minimum and workshops
will make use of role plays, video/audio recording/playback, exercises, case studies, etc.

4.2.3     Pre-Course Work:

Students must ensure they have completed any pre-course work required for their chosen courses
and come to the sessions suitably prepared. Course outlines include details of any required pre-
course work.

4.2.4     Assignments & Assessment:

To pass Further Skills Development, students must

         Sign up for 2 days of further skills training from the options given in section 4.1.
         Attend on time, appropriately prepared and participate fully in all sessions.

Although not a formal requirement to pass this module, all students are strongly encouraged to
complete the post course evaluations as your feedback plays an important part in our decisions
about which courses and trainers remain in the portfolio year on year.

4.3       Sign Up & Allocation:

As students are free to choose 2 days of training from the portfolio, there will a period of sign up
before courses are allocated.

We will ask you to indicate your choices in order of preference that add up to either 1.5 or 2 days
(depending on whether you took Speed Reading in October). We aim to give you your first choices
wherever possible, but we collect the second set of choices in the event that this is not possible.
After sign up closes, we will look at the data of your first choices to see if we can meet initial
demand. At this stage we will try to put on more streams of popular courses and, conversely, may
cancel some if signup has not been sufficient.

Where a course is oversubscribed, we will refer to the preference you assigned to it during sign up
to make a decision as to who is allocated a place. Therefore if a course is particularly important to
you, we suggest that you list it as preference 1. In the event that we cannot allocate you to your
first choices, we will then refer to your second set of choices. Please choose carefully as you will
not be able to change your selections after the sign up deadline.

5.      Key Contacts & Sign-up deadlines
Business Communications contacts:

Matthew Wilcox               x 7541
Or contact your iOpener/Templar tutor direct

Further Skills Development contacts:

Michelle Heatley              x 7535

Sign-up deadlines:
October Speed Reading:
Sign up opens                   Friday 12 September
Sign up closes                  Friday 19 September

Further Skills Week:
Sign up opens                   Monday 29 September
Sign up closes                  Monday 6 October
Course allocations released:    Friday 17 October

The links to the online sign up forms will be emailed to you and made available on Portal > My
Programme > Core > GLDP.

6.      GLDP: Other Activities Contact List
The compulsory activities listed at the beginning of this document are all scheduled within the MBA
programme and you will receive information about them at the appropriate times from the MBA
Programme Office.

In addition, there are a huge number of optional activities that you can get involved in, which will
develop your global leadership skills. The full list is too numerous to mention and it is in part up to
you to seek out the kind of activities that provide the development opportunities you require.
However, to get you started, we have given the optional activities listed at the beginning of htise
outline along with contact details should you wish to find out more:

Academic Rep                                             Contact the MBA Programme Office:
CSEL Workshops for UCL students                
First Year and Shadowing Projects
International Exchange Programme (IEP)
IEP and HKU buddies
London Leadership Series
Optional language training
Student Ambassadors

Career coaching                                          Contact Career Services:
Career Rep                                     
Company Champions
Internships & graduate recruitment
Optional skills training
Running a Best Practice Professional Club
Summer Consulting

Volunteering                                             Contact NetImpact:
Voluntary project team-leading                 

Crack-a-Case trainers                                    Contact Consulting Club:

Career & Regional Treks                                  Contact London Business School Student
Club Speaker Events                                      Association:
Club or LBSSA governance                       
Conference & community event organisation
Regional Days

Alumni mentor scheme                                     Contact Alumni Relations:

Distinguished Speaker Series                             Watch Portal Events Calendar and emails for
Global Leadership Summit                                 details.
London Breakfast Series

Business plan competitions                               Visit the Subject Area and Research Activity
Case competitions – participation & judging              pages on the website:
Centre for Marketing Evening Seminars          
Entrepreneurs Hour                             
Entrepreneurship Summer School Mentoring
Guest speakers
Global Social Venture Competition
Private Equity Institute Skills Module


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