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					                           DYNAMIC FACILITATION

                        What is Dynamic Facilitation?
        The best way to reach consensus is when there is a breakthrough, where a new result
suddenly appears that everyone is excited about. This result need not take a long time; it can
happen in an instant. Also, breakthroughs have other benefits, like building trust, forging
community, generating empowerment. It's fun. Everyone feels involved and each person's
giftedness is appreciated.
        Most meetings and facilitators do not aim toward this -- toward breakthroughs. Rather
than building on group energy and supporting head and heart creativity, they aim to "keep people
on task" or to follow some step by step process, and to stay logical. The result is often the
opposite of what they want—more wasted time going in circles, poor results, and hard feelings.
The Dynamic Facilitator helps people think at their highest level—"choice-creating" rather than
"decision-making," "problem-solving" or "creative thinking". When people think at that level,
groups are truly self-organizing, empowered to address difficult issues, and they experience rapid
progress via breakthroughs.
                      Seeking the Appropriate Level of Thinking
Four levels of thinking are shown in the chart below, each associated with a particular model for
how change happens. Generally, facilitators focus on one model of change only, helping groups
address issues at that level. The Dynamic Facilitator helps people use the appropriate level of
thinking—which is often the highest level, Choice-creating, where there is the greatest
opportunity for breakthroughs.

Levels of Thinking                     Models of Change

                                       Reacting ... Determined by the circumstances. No model
Level 0:
                                       of change.

Level 1:                               Decision-making ... Using a set of standards to separate
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                                     good from bad. It's choosing the best option from a

                                     Problem-solving ... Seeking to really understand the
                                     causes to problems and to determine high leverage
Level 2:
                                     solutions. It's being able to control change by setting
                                     goals and measuring progress.

                                     Creative thinking ... Envisaging a desired future and
Level 3:                             relying on unconscious forces to make it manifest.
                                     Brainstorming and appreciative inquiry are examples.

                                     Choice-Creating ... Addressing important issues
                                     creatively, with open minds and hearts. Win/win
Level 4:
                                     breakthroughs are the natural result as well as increased
                                     trust and the spirit of community.

  The Dynamic Facilitator will often list possible solutions, concerns, data, and problem-
              statements as a way to value all people and all comments.

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