Choosing Pre-Packaged Volunteer Data Management Software
This worksheet is intended to help you analyze pre-pakaged databases. We have done some of the work for you by
filling in the inforamtion for the 3 most popular pre-packaged volunteer databases on the market. Each has their own
unique characteristics and features - shop around and choose the best database for your needs.
The following list includes information taken from the websites of software developers, as well as from
conversations with them. These are provided for informative purposes only and are not an endorsement of any
*There is a fourth column added to the table so that you can research any other available software packages.
Volunteer Voltrax Volunteer Works Other
Are Yes, on their Yes, you can request Yes, $60 for
demonstration website at no one that will be mailed Evaluation Edition;
versions charge. to you at no charge; tour is available on
available? can view online demo line at no cost.
How involved is Very easy - uses Very easy - uses CD Very easy - uses
the installation CD, it loads & is with default prompts. CD with step by
process? automatic, user step instructions;
merely has to click for network
"next" at prompts; version, installs on
loads to C drive as server &
default; if used in configures the
network, it loads to program at work
data folder & work stations; help desk
stations will point available to walk
to this data folder. you through this if
What is the price $695 for Volunteer Software available for Costs range from
of the software? Reporter, $500 for RSVP, FGP, & SCP; $794 (single-user
the optional $550 for 1, $950 for 2, with online
"Touch-Screen $1,350 for all 3. support) to $1,973
Assistant" module. (10 users with Toll-
What are the - $250 per year for Support is available at Support and
terms for support and no charge for one year; upgrades are
receiving upgrades after that it is available included in the
updates/support, - $300 to upgrade for $60-75 depending price of the
and how much from an older on product; no cost for software for the
will they cost? version and receive upgrades, although first year; several
1 year of support they are infrequent (2 options for the type
and upgrades in 7 years). of support. After 1
- Original purchase year, support
price includes one packages range
year of toll-free from $99 - $349.
support, and the Upgrades usually
next yearly occur 1/year.
What forms of On-line tour, On-line tour, walk On-line tour;
support are training CD ($50), through with demo training CD ($65);
available? email, fax and toll version, email or phone on-line searchable
free phone number for Customer Service; help topics, on-site
for customer no toll free number training by request,
service. available. email, fax and
phone for customer
service; toll or toll
free call depending
on level of service
Are there Free to convert Can help with Free for Core
conversion from a competitor; conversion; cost would Fields
services to get $400 from any depend on what work is $250 Core Fields +
your data other program. required. Hours
brought over $500 for Complete
from another Conversion.
PC or Mac, or PC only, Windows PC only, Windows 95 PC only, Windows
both? Is the 95 or newer. or newer. 95 or newer.
Does the software Yes, the new Yes, possible to track Yes, possible to
provide for Volunteer Reporter by many features; can track by
internal or is able to track help customize. department & job;
external both. help desk can help
volunteer configure for type
tracking, or both? of tracking needed.
Can more than Yes, at no Yes, at no additional Yes, however a
one person use additional charge charge can be utilized multiple user
the database at a can be utilized in in network capacity by license must be
time? network capacity work stations in purchased.
by work stations in network.
Is online data Yes, you can No With the purchase
entry an option? purchase the of Volunteer Tools
This can allow optional "Touch package for $24 a
volunteers to Screen Assistant" month, volunteers
make entries for volunteers to can fill out
from the field. enter their own timesheets online,
information. among other
functions, all over
Will data Yes Yes Yes
transfer to other
within the same
record? This will
reduce the need
to enter repetitive
Is there an option Yes Yes Yes
Can the Yes, Yes, personal Yes,
developer later recommendations consulting service at an recommendations
reconfigure the incorporated into hourly rate can tailor incorporated into
software for your upgrades. the software, or can be upgrades.
organization's incorporated into next
changing needs? upgrade.
Available for The old RSVP There are 3 different Off the shelf
RSVP, FGP, &/or Reporter program, editions of Voltrax for volunteer data
SCP? has been combined the 3 Senior Corps management
with a general Programs. software, it is
volunteer program, adaptable to all 3
appropriate to all programs.
What is the www.volsoft.com www.leapingware.com www.redridge.com
Notes There are some James can assist They have created
user defined fields program in customizing reports to facilitate
available for other reporting, and there are commonly needed
types of some fields that user RSVP reporting,
information that a can customize such as PPPA;
program might themselves. also, can customize
track which are not fields for items a
included in program needs to
package list; can track that are not in
filter information package.
to provide specific