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ABQ Area Clinics

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ABQ Area Clinics Powered By Docstoc
					Facility                         contact info                         Chairs             Providers
              ACL                Chief--Kimberly Montoya, DDS;    15 for entire   2 full-time DDS; 1
                                 Kimberly.Montoya@ihs.gov         SU; 6 ACL; 3    full-time RDH; 1
                                                                  Laguna, 6       contractor 2
                                                                  Canoncito       days/week
                                 Prevention Coordinator--Edwina
                                 Lee, RDH; Edwina.lee@ihs.gov


                                 Phone: 505-552-5310




Facility                         contact info                         Chairs           Providers
 Albuquerque IHS Dental Clinic   Chief--Darlene Sorrell, DMD;          21                  6
                                 Dar.ene.Sorrell@ihs.gov




                                 Prevention Coordinator--Sandra
                                 Ferguson, RDH;
                                 Sandra.Ferguson@ihs.gov



                                 Phone: 505.346.2306




Facility                         contact info                         Chairs           Providers
Dulce Health Center              Chief--Patrick Sewell, DMD;            9                  3
                                 Robert.Sewell@ihs.gov




                                 Prevention Coordinator--Ann
                                 Toledo, RDH;
                                 Ann.Toledo@ihs.gov
                                Phone: 575-759-7211




Facility                        contact info                           Chairs        Providers
Isleta Dental Clinic            Director--Christine Murphy, RDH;         8               2
                                cmurphy@islclinic.net

                                Prevention Coordinator--same


                                Phone: 505.869.4499




Facility                        contact info                           Chairs        Providers
Jemez                           Chief--Steven Wire, DDS;           6               2 DDS, 1 RDH
                                swire@jemezpueblo.us


                                Prevention Coordinator--Anna
                                DeFelice, RDH;
                                anna.defelice@jemezpueblo.us
                                Phone: 575-834-7388




Facility                        contact info                           Chairs        Providers
Mescalero IHS Indian Hospital   Chief--Phillip Zinser, DDS;              3      1 and 1 contract
                                phillip.zinser@ihs.gov                          DDS 4 days per
                                                                                month
                                Prevention Coordinator--same



                                Phone: 575-464-3832




Facility                        contact info                           Chairs        Providers
Pine Hill                  Chief--Orlando Canlas, DDS;                4              2
                           orlando.canlas@ihs.gov



                           Prevention Coordinator--same
                           Phone: 505.775.3271


Facility                   contact info                            Chairs         Providers
San Felipe                 Chief--                             4                      1




                           Prevention Coordinator--


                           Phone: 505-867-5025




Facility                   contact info                            Chairs         Providers
Santa Fe Indian Hospital   Chief--Bill Morningstar, DDS;       8 SF, 2 Cochiti,       5
                           william.morningstar@ihs.gov         2 SC, 4 SC


                           Prevention Coordinator--Katherine
                           Feng, DDS;
                           katherine.feng@ihs.gov
                           Phone: 505-946-9845




Facility                   contact info                            Chairs         Providers
Santo Domingo              Chief--                             4                      1




                           Prevention Coordinator--



                           Phone: 505-465-3078




Facility                   contact info                            Chairs         Providers
Southern Ute Health Center   Chief--                              3               1




                             Prevention Coordinator--

                             Phone: 970-563-4581




Facility                     contact info                       Chairs        Providers
Taos/Picuris IHC             Chief--Jennifer Soh, DDS;            5               2
                             jennifer.soh@ihs.gov




                             Prevention Coordinator--same

                             Phone: 575-758-4224



Facility                     contact info                       Chairs        Providers
Towaoc                       Chief--Richard Eklund, DDS;          4      1 Fulltime 1 Parttime
                             richard.eklund@ihs.gov



                             Prevention Coordinator--same

                             Phone: 970-565-4441


Facility                     contact info                       Chairs        Providers
Zuni PHS Hospital            Chief--Nixon Roberts, DDS, MA; 9                     7
                             Nixon.roberts@ish.gov. Richard
                             Dryer, DDS;
                             richard.dryer@ihs.gov
                             Prevention Coordinator--Ayana
                             Blagrove, RDH;
                             Ayana.blagrove@ihs.gov



                             Phone: 505-782-7349
                Utilize
               backfill
Auxiliaries   candidates Accredited             Survey Recommendations
        7        No          Yes      They wanted us to keep better sterilization logs
                                      although we had them already




                Utilize
               backfill
Auxiliaries   candidates Accredited              Survey Recommendations
       18        Yes         Yes      They spend a lot of their time looking at the DDS
                                      credentialing and privileging files




                                      They also look at the types of QI's that your
                                      clinic is following




                Utilize
               backfill
Auxiliaries   candidates Accredited               Survey Recommendations
        3        No          Yes      The majority of my guidance was directed from
                                      the QI Committee Chair. She asked me to make
                                      sure that our P&P manual was reviewed and up-
                                      to-date; to locate and remove any expired
                                      materials/local anesthetic; review and update
                                      MSDS manual and spore test log book. Our SU
                                      contracts with AAAHC for Accreditation
                                      Surveys ad our review in 2006 was a nurse. She
                                      took a brief tour of the dental clinic and did not
                                      have any questions for myself/staff. I was called
                                      into the QI review session and asked to verbally
                                      demonstrate how we "verify" surgical procedures
                                      (i.e., dental extractions). No reply was that we
                                      completed an Informed Consent Form prior to
                                      each dental extraction. If the patient has a
                                      current treatment plan, then we also mark the
                                      extracted tooth on the dental exam form.
                                         Surveys ad our review in 2006 was a nurse. She
                                         took a brief tour of the dental clinic and did not
                                         have any questions for myself/staff. I was called
                                         into the QI review session and asked to verbally
                                         demonstrate how we "verify" surgical procedures
                                         (i.e., dental extractions). No reply was that we
                                         completed an Informed Consent Form prior to
                                         each dental extraction. If the patient has a
                                         current treatment plan, then we also mark the
                                         extracted tooth on the dental exam form.




                   Utilize
                  backfill
Auxiliaries      candidates Accredited              Survey Recommendations
        4           Yes         No




                   Utilize
                  backfill
Auxiliaries      candidates Accredited              Survey Recommendations
    3 DA, 1         No          No                            N/A
  Receptionist




                   Utilize
                  backfill
Auxiliaries      candidates Accredited              Survey Recommendations
        2           No          Yes      None




                   Utilize
                  backfill
Auxiliaries      candidates Accredited              Survey Recommendations
       4         Yes         No                            N/A




                Utilize
               backfill
Auxiliaries   candidates Accredited             Survey Recommendations
        2        Yes         No                           N/A




                Utilize
               backfill
Auxiliaries   candidates Accredited             Survey Recommendations
        6        No          No                           N/A




                Utilize
               backfill
Auxiliaries   candidates Accredited              Survey Recommendations
        2        No          Yes      This location wasn't surveyed. The Service Unit
                                      was accredited.




                Utilize
               backfill
Auxiliaries   candidates Accredited             Survey Recommendations
        1              Yes         Yes      Create a surgical site verification policy for
                                            surgical procedures



                                            Install an eyewash station in the dental clinic

                                            Post signage informing patients to inform you if
                                            they are pregnant prior to X-rays or prescriptions

                      Utilize
                     backfill
Auxiliaries         candidates Accredited                Survey Recommendations
        3              Yes         Yes      Document health education provided in patient's
                                            chart; i.e., health ed provided outisde the clinic
                                            setting, such as PTA meetings




                      Utilize
                     backfill
Auxiliaries         candidates Accredited              Survey Recommendations
2 DAs, 1 part-         No
time hygienist; 1
receptionist




                      Utilize
                     backfill
Auxiliaries         candidates Accredited              Survey Recommendations
        8              No          No                            N/A
Accomplishments                       Challenges                     Upcoming Program Goals          Levels of Care
We survived having only one full-     Staff shortages               Hire a chief, preferably one           3
time dentist for 6 months                                           with experience that has an
                                                                    06 already and an MRB
Survived big shortage of dental       Money shortages               Try to meet GPRA objectives
assistants: 5 for our 15 chairs


Still being involved in sealant and   GPRA shortages                Get some of our third party
flouride programs                                                   dollars and spend them




Accomplishments                       Challenges                     Upcoming Program Goals          Levels of Care
Orthodontic candidate in long-term    Adjusting to UFMS             Renovation of clinic to adjust         3
training; will be done December       challenges and resulting cash to our growing program
2009                                  flow issues


Met all 3 GPRA dental indicators      Staff deficiencies (both in   Increase Medicaid enrolled
for year ending 6/30/08               quantity and quality) in      patients by at least 10% by
                                      medical records and patient   addressing inefficiences
                                      registration functions

Hired Dr. Clemes, general dentist,    Transition to new scheduling Complete transition to
and he has been an exceptional        software (Dentrix)           Dentrix and decrease
addition. We are on target to                                      scheduling deficiencies
increase patient visits by 5% over
FY07




Accomplishments                       Challenges                     Upcoming Program Goals          Levels of Care
AA Customer Service Award             Recruitment of auxillary staff Meet GPRA objectives                  3




Patient education staff during Mass Specialist referrals            Fill current auxilliaries
Vaccination Drill                                                   vacancies
Relationship with community        Broken appointments        Reduce Broken Appointment
Headstart Program                                             rate




Accomplishments                    Challenges                  Upcoming Program Goals        Levels of Care
Reduced caries rate in Headstart   New management             Increase hygiene access              3
population

Reduced waiting time to see a      Hygiene access             Update equipment
dentist by 4 weeks

Fully staffed                      Reduction in               Find pediatric dentist
                                   budget/equipment issues




Accomplishments                    Challenges                  Upcoming Program Goals        Levels of Care
Outreach/Halloween Candy           Staff coverage             Keep on budget                       3
Exchange Programs


Dental Studen tExternship program Vendors paid in timely      Expand services and patient
                                  manner                      encounters

On Budget with increase patient    Staff discipline issues    Increase staff CE and morale
encounters




Accomplishments                    Challenges                  Upcoming Program Goals        Levels of Care
Met all GPRA goals                 Losing oral surgeon        Increase fluoride treatments         3
                                   availability due to non-
                                   payment
Continuing school/Headstart                                   More prevention
fluoride program

Fully staffed




Accomplishments                    Challenges                  Upcoming Program Goals        Levels of Care
DA staff all earned Radiology      Stable, steady DDS schedule                                 All levels with
Certification (IHS and DANB)       with B Cloud retirement                                     minimal ability to
                                                                                               provide pros due to
                                                                                               costs
School program 2x/year




Accomplishments                    Challenges                     Upcoming Program Goals         Levels of Care
Fclinic production increase of     Finding quality contract      Increase dental specialty             3
+20%                               dentists                      services


Private insurance collections +25% Motivating dental staff and   Decrease untreated decay at
                                   patients                      Head Start

Untreated decay decreased over     Clinical efficiency           Electronic health records
50% at HeadStart programs




Accomplishments                    Challenges                     Upcoming Program Goals         Levels of Care
Headstart Fluoride Program         No Chief for 9 months         Hire Pediatric DDS                    3




Instituted EHR for ordering        Shortage of staff: 2 DDS, 5   Hire Dental Assistants
pharmacy                           Das

Obtained permission to recruit a   Budgetary problems            Meet all 3 GPRA indicators
pediatric dentist




Accomplishments                    Challenges                    Upcoming Program Goals          Levels of Care
Reinstituted recall system         Cannot provide prosthodontic Continue school sealant                2
                                   services                     program


Contract DA Basic Period trained   Oral surgery and endodontic Institute fluoride varnish
                                   services very limited       program at Headstart


                                   Lack of staff at service unit Fill DA vacancy
                                   makes coverage impossible if
                                   I or a staff member must miss
                                   work




Accomplishments                    Challenges                     Upcoming Program Goals         Levels of Care
Able to expand school based           Financial hardship              Rebuild dental team by re-             1
fluoride program                                                      hiring a RDH and EFDA



Per our records, met all three dental Staff reductions                Increase third party
GPRA objectives                                                       collections
                                      Service reductions              Reinstitute more dental
                                                                      services



Accomplishments                       Challenges                       Upcoming Program Goals          Levels of Care
Saw all students from the             Getting Contract Health         jOperate with a full staff all         3
community schools, Headstart, and     Services to pay -- on time --   year
k-8 grades for at least a screening   for services we contract for;
and fluoride application              i.e., lab fees and specialist
                                      referrals

Made all 3 GPRAs                      Function with a full staff on a Make all 3 GPRAs
                                      regular basis
Increased collections over the        Convince more patient to        Convince more patietns to
previous year                         practice daily oral hygiene     practice daily oral hygiene


Accomplishments                       Challenges                       Upcoming Program Goals       Levels of Care
I've just been here 2 months          I've just been here 2 months    Increase general production 1 and 2
                                                                      by 50%



                                                                      Increase hygiene production
                                                                      by 100%




Accomplishments                       Challenges                       Upcoming Program Goals          Levels of Care
Recruited the desired number of       Purchasing parts and            Completing the purchasing of           3
providers                             equipment                       several dental equipments


Expanded the dental outreach       Obtaining adequate working         Repairing the Zuni Dental
program via our mobile dental unit and storage space                  Clinic
to include restorations and dental
exams

Updated equipment                     Recruitment                     Increasing the amount of
                                                                      patiets seen 10 - 15%
Age limits                   Utilize Tribal Programs     Grants? Outside funding? Productivity Examples
Yes -- ortho referrals       Yes: only Laguna Partners   Yes: patients pay for their If each chair is schedules
                             for Success, we have summer own lab costs               with an assistant each hour
                             students




Age limits                    Utilize Tribal Programs     Grants? Outside funding?     Productivity Examples
Perio, endo, and pros to      No                          1.7 million collected from   We overbook patients
patients 25 years and                                     third party revenue.         knowing that we have a 15%
younger. 15 years and                                     $500,000 from IHS.           BA rate. A DA is assigned to
younger for orthodontic care.                                                          a chair but she is expected to
                                                                                       take a patient from any
                                                                                       dentist/DA schedule if she
                                                                                       does not have a patient.




Age limits                   Utilize Tribal Programs      Grants? Outside funding? Productivity Examples
No                           No                           No
Age limits   Utilize Tribal Programs   Grants? Outside funding? Productivity Examples
No           No                        No




Age limits   Utilize Tribal Programs   Grants? Outside funding? Productivity Examples
No           Referrals for HBP, DM     Applied for grant to fund 1.5 DA/DDS
             concerns                  Halloween Candy Exchange
                                       Program




Age limits   Utilize Tribal Programs   Grants? Outside funding? Productivity Examples
No           Yes: diabetes             Diabetes: have been able to
                                       use "some" funds to get
                                       dentures privately for DM
                                       patients




Age limits   Utilize Tribal Programs   Grants? Outside funding? Productivity Examples
Age limits                   Utilize Tribal Programs         Grants? Outside funding? Productivity Examples
No                           Contracted dental clinic in     Oral Health Initiative Grant
                             2002. Use third party funding   through Headstart pays for a
                             to provide specialty care to    dental health educator and
                             dental patients.                limited equipment and
                                                             supplies




Age limits                    Utilize Tribal Programs        Grants? Outside funding? Productivity Examples
16 for ortho referral to AIDC No                             Applied for Harris Grant;
                                                             will apply for HPDP IHS
                                                             grant.




Age limits                   Utilize Tribal Programs         Grants? Outside funding? Productivity Examples
Must be below age 16 for     No                              No
ortho referral




Age limits                   Utilize Tribal Programs         Grants? Outside funding? Productivity Examples
Due to staff reductions we      Enrolled members of the                    No              With only one provider and
have been forced to eliminate   Southern Ute Tribe are                                     one assistant, I do not think
levels of care 2 & 3. We        eligible for Tribal Member                                 your clinic qualifies as
have limited dental exams to    Health Benefits. If referred                               productive
children only.                  from our facility, they are
                                afforded the best dental care
                                money has to offer.




Age limits                   Utilize Tribal Programs            Grants? Outside funding? Productivity Examples
Ortho: apply age limits from No                                           No             8 to 9 AM: walk-in,
AIDC Ortho Program                                                                       emergencies. The rest of the
                                                                                         day scheduled 1 hour block
                                                                                         appointments with
                                                                                         adjustments as needed for
                                                                                         longer procedures.




Age limits                      Utilize Tribal Programs         Grants? Outside funding? Productivity Examples
No                              Yes                                       No




Age limits                      Utilize Tribal Programs       Grants? Outside funding? Productivity Examples
No                              We sometimes ask the Tribal No
                                447 Program for personnel so
                                that our labor force would be
                                sufficient
BA Policy in Ideal Staffing
Place?       Pattern             Anything Else?             denture repairs         recall system fluoridation
    Yes      1 DDS to 1          We are not allowed to be
             receptionist and at the ultimate producers
             least 3 dental
             assistants (2 being
             expanded function)

                                                                                                 Laguna is
                                                                                                 fluoridated.
                                                                                                 Acoma will
                                                                                    yes-postcard be soon.

BA Policy in Ideal Staffing
Place?       Pattern             Anything Else?             denture repairs         recall system fluoridation
    Yes      3 DAs/1 DDS         No


                                                                                                   yes--city of
                                                                                                   Alb.




                                                            yes--for 25 years and
                                                            younger                 yes-postcard

BA Policy in Ideal Staffing
Place?       Pattern             Anything Else?             denture repairs         recall system fluoridation
    Yes      1:3 for larger
             clinics and 1:2 for
             smaller clinics



                                                                                    yes
BA Policy in Ideal Staffing
Place?       Pattern                Anything Else?               denture repairs     recall system fluoridation
     No      2 to 1                                              yes--for all Tribal
                                                                 Members. Can repair
                                                                 for all pts.




                                                                                                      big well is
                                                                                         yes-postcard fluoridated.

BA Policy in Ideal Staffing
Place?       Pattern                Anything else?               denture repairs         recall system fluoridation
     No      2 DA/DDS; patient      Budget available for
             appointment            comprehensive care.
             reminder postcards     Possible future additional
             and phone calls;       part-time RDH this year.
             short notice call-in
             list


                                                                                                       yes--
                                                                                         yes           moderately

BA Policy in Ideal Staffing
Place?       Pattern                Anything Else?               denture repairs         recall system fluoridation
     No      2 to 1




                                                                 no full dentures made.
                                                                 Will repair, if possible
                                                                 to repair. Pts pay lab
                                                                 fees. Flippers are
                                                                 made as needed or
                                                                 requested.               yes          none

BA Policy in Ideal Staffing
Place?       Pattern                Anything else?               denture repairs         recall system fluoridation
                                                                              yes-perio     fluoridated
                                                                              only          infrequently

BA Policy in Ideal Staffing
Place?       Pattern          Anything else?          denture repairs         recall system fluoridation
     No      2:01



                                                                                            at 50% of
                                                                                            recommended
                                                                                            rate. Fluoride
                                                                                            rinse program
                                                      repairs sent to Ideal                 weekly at
                                                      Dental Lab.             unknown       school.

BA Policy in Ideal Staffing
Place?       Pattern           Anything else?         denture repairs         recall system fluoridation
    Yes      1 DDS/3 DAs for We are doing no prosth
             single DDS Clinic and no endo!


                                                      Repairs and
                                                      adjustments. Pts pay
                                                      lab costs. Not making
                                                      any new dentures,
                                                      partials or flippers in
                                                      the clinic.             yes           unknown

BA Policy in Ideal Staffing
Place?       Pattern          Anything else?          denture repairs         recall system fluoridation
     No




                                                                              yes           unknown

BA Policy in Ideal Staffing
Place?       Pattern          Anything else?          denture repairs         recall system fluoridation
    Yes      3 DAs/1 DDS; 1     No
             DA/1RDH




                                                                        no            9-10 ppm

BA Policy in Ideal Staffing
Place?       Pattern          Anything else?     denture repairs        recall system fluoridation
    Yes      2 DA/DDS plus
             reception/office
             manager and RDH
             would be ideal




                                                 provide, fix and
                                                 replace dentures and                 yes-taos; no-
                                                 partials regularly.    yes           picuris

BA Policy in Ideal Staffing
Place?       Pattern            Anything else?   denture repairs        recall system fluoridation
    Yes      1.5 DDS/2 Das




                                                                                      not sure--
                                                                        unknown       believe no

BA Policy in Ideal Staffing
Place?       Pattern            Anything else?   denture repairs        recall system fluoridation
    Yes      6 DDS, 2 RDH, 2
             Das, and 2
             automated clerks




                                                                        yes-postcard yes
sealant
program          general information about the clinic



Sky City and     located at Acoma Pueblo just off I-40 at
To'hajiilee--    exit 102 about 65 miles west of
1st, 2nd, 5th,   Albuquerque.
6th grades.      http://www.ihs.gov/FacilitiesServices/Area
Laguna has a     Offices/Albuquerque/index.cfm?module=ab
3rd party        q_acoma_canoncito_laguna_su
entity for
medicaid.

sealant
program          general information about the clinic




not as        located on the westside of Albuquerque on
possible in   the campus of the Southwestern Indian
urban setting Polytechnic Institute.

sealant
program          general information about the clinic




                 http://www.ihs.gov/FacilitiesServices/Area
              http://www.ihs.gov/FacilitiesServices/Area
              Offices/Albuquerque/index.cfm?module=ab
              q_jicarilla_su

sealant
program       general information about the clinic




yes           located just south of Albuquerque.

sealant
program       general information about the clinic




 no--sealants
are placed at
the clinic.   47 miles northwest of Albuquerque.

sealant
program       general information about the clinic




              Located about 215 miles southeast of
              Albuquerque near Ruidoso, NM.
              http://www.ihs.gov/FacilitiesServices/Area
              Offices/Albuquerque/index.cfm?module=ab
no            q_mescalero_su

sealant
program       general information about the clinic
screenings        Located about 126 miles northwest of
with fluoride     Albuquerque.
rinse. Further    http://www.ihs.gov/FacilitiesServices/Area
treatment is      Offices/Albuquerque/index.cfm?module=ab
done at clinic.   q_zuni_ramah_su

sealant
program           general information about the clinic




yes--portable
equipment     located about 20 minutes north of
used at the   Albuquerque on I-25. Part of the Santa Fe
school.       Service Unit.

sealant
program           general information about the clinic




                  covers an extensive portion of Northern
                  New Mexico, from just north of
                  Albuquerque to the Colorado Border. The
                  Service Unit serves nine Pueblos: Cochiti,
                  Nambe, Pojoaque, San Ildefonso, San
                  Felipe, San Juan, Santa Clara, Santo
yes               Domingo, and Tesuque.

sealant
program           general information about the clinic




unknown           part of Santa Fe Service Unit

sealant
program           general information about the clinic
              provides ambulatory care services through
              two health centers at Towaoc and Ignacio,
              Colorado, and a field health station in
no            White Mesa, Utah.

sealant
program       general information about the clinic




yes--kids are Taos is located approximately 200 miles
bussed from north of Albuquerque. The Service Unit
school.       also serves Picuris Pueblo.

sealant
program       general information about the clinic




Smilemakers
provides at
Cortez public
schools       part of Southern Ute Service Unit

sealant
program       general information about the clinic




              The Zuni-Ramah Service Unit serves the
              people of the Zuni Pueblo and the Ramah
              Navajo community. There are two facilities
              in the Zuni-Ramah Service Unit..the Pine
yes--mobile   Hill Health Center and the Zuni Indian
van           Hospital.
                                         Endo

NEW MEXICO
Albuquerque
          Kenneth Bray, D.M.D., P.C.
          10151 Montgomery NE, Bldg. 2, Suite B
          Albuquerque, NM 87111
          (505) 830-3636

           Robert Lash
           10409 Montgomery Pkwy NE
           Albuquerque, NM 87111
           (505) 291-8630

           Dr. Charles Goodis
           7520 Montgomery Blvd. NE
           Albuquerque, NM 87109
           (505) 797-1212

Farmington
          Dr. George Cathey
          707 North Dustin Avenue
          Farmington, NM 87401
          (505) 327-9609

Santa Fe
           Kenneth Kahn, DDS (accepting contract; no Medicaid)
           2 Calle Medico Suite 3
           Santa Fe, NM
           (505) 982-4592

           La Familia
           1035 Alto St.
           Santa Fe, NM
           (505) 984-5048

           Santa Fe Place Dental
           4250 Cerrillos Rd. #1202
           Santa Fe, NM 87505
           (505) 982-GUMS




                                                                 09/08
                                             Pedo Services

COLORADO
           Animas Pediatric Dental Group (limited to 8 cavities)
           575 Rivergate Lane, Ste. 98
           Durango, Colorado 81301
           (970) 259-0600

NEW MEXICO
Albuquerque                                                        Las Cruces
          Albuquerque I.H.S. Dental Clinic                                   Drs. John Conniff and Laurie Gor
          P.O. Box 67830                                                     2701 Missouri Ave
          Albuquerque, NM 87193                                              Las Cruces, NM 88011
          (505) 346-2306                                                     (575) 522-8229

           Scott Bingham                                                      Peter Hayes, DMD
           KidsFirst Dental Care                                              1600 Thorpe Rd.
           7711 Zuni Rd. SE                                                   Las Cruces, NM 88012
           Albuquerque, NM 87108                                              (575) 382-9292
           (505) 256-7711
                                                                   Rio Rancho
           Stephen Cito, DDS                                                 Raymond Broussard, DDS (not a
           Albuquerque Pediatric Dental Associates                           Westside Rediatric Dentistry, PA
           3900 Eubank NE                                                    1724 Grande Blvd SE
           Albuquerque, NM 87111                                             Rio Rancho, NM 87124
           (505) 298-5522                                                    (505) 896-0245

           Spencer Tasker                                          Santa Fe
           8201 Golf Course Rd. SW, Ste. C3                                   Michael Mason, DDS (must be h
           Albuquerque, NM 87120                                              1456 St. Francis Dr.
           (505) 892-9010                                                     Santa Fe, NM 87505
                                                                              (505) 984-1287
Farmington
          Animas Pediatric Group                                              Small Smiles (some facilities hav
          1008 Ridgway Place Suite 100                                        2008 St. Michael's Dr., Suite B
          Farmington, NM 87401                                                Santa Fe, NM 87505
          (505) 599-9359                                                      (505) 474-4993

Grants                                                             Shiprock
           Dr. Marc Gladney                                                   Northern Navajo Health Center
           A to Z Children's Dental Clinic                                    Shiprock, NM or Waterflow, NM
           805 E High Street                                                  (505) 368-6020
           Grants, NM 87020
           (505) 285-3443


TEXAS



                                                                                              09/08
                       Pedo Services

Dr. Eugene Stevenson
11165 La Quinta Pl
El Paso, TX 79936
(915) 591-1999




                                       09/08
                                                  Pedo Services




niff and Laurie Gormley

M 88011


            OR     (Also here 1-2x per month)
                   Ben Archer Health Center
M 88012            1501 E. 10th Street
                   Alamogordo, NM 88310


ussard, DDS (not accepting new Medicaid pts at this time)
 atric Dentistry, PA

M 87124



n, DDS (must be hospital case; no longer accepting new Medicaid patients)




 some facilities have received compaints from parents)
ael's Dr., Suite B




jo Health Center
or Waterflow, NM 87421




                                                                            09/08
Pedo Services




                09/08
                                                 Perio

NEW MEXICO
Farmington
          Dr. Dennis Miller
          2401 E 30th Street
          Farmington, NM 87401
          (505) 326-6567     (from Zuni)

Rio Rancho
          Dr. Richard Verderame
          4111 Barbara Loop SE
          Rio Rancho, NM 87124
          (505) 891-3000      (from Sandia)



AIDC
We do not have anyone to refer to.

ACL
We have not used a Periodontist for years. We have implemented UBC (Ultrasonic Bacterial
Curettage) on patients with severe chronic periodontal disease.

Jemez
We at usually don't refer out perio as I will do most of my own cases.

Mescalero
I do not make any referrals of this nature. I handle these myself.

Santa Clara
We do not refer perio. We do what we can here.

Santa Fe
We have not referred anyone for perio in several years. The basic standard of care for
perio in the IHS is UBC (piezon/cavitron with chlorhexadine). All of our general dentists and
hygienists are very capable of performing this. If I have any questions about a case, I contact
Todd Smith in Phoenix.

Ute Mountain
We refer to a local periodontist - whoever is available. The only one in our area is
Dr. Brian West in Durango. I have not referred any cases to him yet.




                                                                                                  09/09
                                                    Oral Surgery

COLORADO
           Dr. Michael Johnson
           72 Suttle Street, Ste. 3
           Durango, Colorado 81301
           (970) 385-5432

NEW MEXICO
Albuquerque                                                                Gallup
          Lionel M. Candelaria, DDS                                                   Lawrence Rogel
           Oral and Maxillofacial Surgery Associates of New Mexico P.A.               Oral and Maxillofacial
           6800 Montgomery Blvd NE, Suite A                                           Professional Arts Buil
           Albuquerque, NM 87109-1425                                                 1808 East Aztec Aven
           (505) 881-1130                                                             Gallup, NM 87301
                                                                                      (866) 994-4772
           Stephen H. Christiansen, DDS
           West Mesa Oral and Maxillofacil Surgery P.C.                    Las Cruces
           4801 McMahon Blvd. NW, Ste. 230                                           Dr. Robert Garey
           Albuquerque, NM 87114                                                     1240 S. Telshor Blvd
           (505) 792-4788                                                            Las Cruces, NM 8801
                                                                                     (575) 522-8800
           Dr. Tim Gutierrez
           1513 Carlisle NE                                                Roswell
           Albuquerque, NM 87110                                                      Dr. Ben Smith
           (505) 881-7373                                                             207 N. Union Ave.
                                                                                      Roswell, NM 88201
           Jerry L. Jones, MD, DDS                                                    (575) 623-5711
           Wai Pong Ng, DMD
           5900-A Cubero Dr. NE                                            Santa Fe
           Albuquerque, NM 87109                                                      Edward Urig (no longe
           (505) 797-3530                                                             Bonita Medical Cente
                                                                                      1700 Hospital Dr.
           Dr. Mark McConnell                                                         Santa Fe, NM 87505
           5925 Wyoming NE, Suite B                                                   (505) 988-2121
           Albuquerque, NM 87109
           (505) 858-0500                                                             Dr. Dan Mehan
                                                                                      Santa Fe Place Denta
           Daniel Traub                                                               4250 Cerrillos Rd. #12
           3900 Eubank Blvd. NE, Suite 12                                             Santa Fe, NM 87505
           Albuquerque, NM 87111                                                      (505) 982-GUMS
           (505) 294-6009

Farmington
          John McNeil (3rd molar cases on very special request; does not accept Medicaid)
          2401 E. 30th Street
          Farmington, NM 87401


                                                                                            09/08
                 Oral Surgery

(505) 326-2611




                                09/08
                                           Oral Surgery




wrence Rogel
 l and Maxillofacial Surgery
 fessional Arts Building
08 East Aztec Avenue
 lup, NM 87301
 6) 994-4772


 Robert Garey
40 S. Telshor Blvd
  Cruces, NM 88011
 5) 522-8800


 Ben Smith
7 N. Union Ave.
swell, NM 88201
 5) 623-5711


ward Urig (no longer accepting Medicaid)
nita Medical Center
00 Hospital Dr.
nta Fe, NM 87505
 5) 988-2121

 Dan Mehan
nta Fe Place Dental
50 Cerrillos Rd. #1202
nta Fe, NM 87505
 5) 982-GUMS




                                                          09/08
Oral Surgery




               09/08
                                          Handpieces

Schein
          http://www.henryschein.com/us-en/dental.aspx
          (800) 488-6113 x 1499
          (414) 321-5163 (fax)
          dentalreps@henryschein.com

A-dec
          www.a-dec.com
          (800) 547-1883

GEORGIA
          Brasseler NL-45KT
          Brasseler USA Handpiece Repairs
          One Brasseler Blvd.
          Savannah, GA 31419
          (800) 841-4522

ILLNOIS
          KAVO Dental Corporation
          340 East Route 22
          Lake Zurich, IL 60047
          (888) 275-5286

MICHIGAN
        CMDII Impaction Drill (Stryker)
        Stryker Instruments
        4100 East Milham Road
        Kalamazoo, MI 49001
        (800) 253-3210

NEW MEXICO
        Patterson Dental
        3820 Commons Avenue NE
        Albuquerque, NM 87109
        (505) 884-6747

WASHINGTON
       Western Dental Company
       3606 Main Street L103
       Vancouver, WA 98663
       (800) 783-7356
       (360) 696-2448



                                                         09/08
                                   Lab Equipment

NEW MEXICO
        Ken Garvin
        Bio Med
        Indian Health Service
        Albuquerque, NM
        (505) 248-4596

         Patterson Dental Supply
         Attn: John
         3820 Commons Ave. NE
         Albuquerque, NM 87109
         (505) 761-4300

NEW YORK
       Pro Repair Sullivan-Schein
       137 Commercial St., Ste. 300
       Plainview, NY 11830
       (800) 367-3674




                                                   09/08
                                   Dental Units

A-dec
         www.a-dec.com
         (800) 547-1883

NEW MEXICO
        Ken Garvin
        Bio Med
        Indian Health Service
        Albuquerque, NM
        (505) 248-4596

         Patterson Dental
         3820 Commons Avenue NE
         Albuquerque, NM 87109
         (505) 884-6747

         South Plains Biomedical Svcs.
         1332 Freeman Ave NW
         Albuquerque, NM 87107
         (800) 394-8580




                                                  09/08
                                               Biopsies

CALIFORNIA
         Naval Medical Center
         Histology Department
         Suite 305
         34800 Bob Wilson Dr.
         San Diego, CA 92134-1305

COLORADO
       Dr. Michael Johnson
       72 Suttle Street, Ste. 3
       Durango, Colorado 81301
       (970) 385-5432

NEW MEXICO
Albuquerque                                               Roswell
           Stephen H. Christiansen, DDS                              Dr. Ben Smith
           West Mesa Oral and Maxillofacil Surgery P.C.              207 N. Union Ave.
           4801 McMahon Blvd. NW, Ste. 230                           Roswell, NM
           Albuquerque, NM 87114                                     (575) 623-5711
           (505) 792-4788
                                                          Santa Fe
           Jerry L. Jones, MD, DDS                                   Edward Urig
           Wai Pong Ng, DMD                                          Bonita Medical Center
           5900-A Cubero Dr. NE                                      1700 Hospital Dr.
           Albuquerque, NM 87109                                     Santa Fe, NM 87505
           (505) 797-3530                                            (505) 988-2121

           Dr. Mark McConnell
           5925 Wyoming NE, Suite B
           Albuquerque, NM 87109
           (505) 858-0500

           Daniel Traub
           3900 Eubank Blvd. NE, Suite 12
           Albuquerque, NM
           (505) 294-6009

Gallup
           Lawrence Rogel
           Oral and Maxillofacial Surgery
           Professional Arts Building
           1808 East Aztec Avenue
           Gallup, NM 87301
           (866) 994-4772




                                                                              09/08
                        Biopsies




Dr. Ben Smith
207 N. Union Ave.
Roswell, NM
(575) 623-5711



Edward Urig
Bonita Medical Center
1700 Hospital Dr.
Santa Fe, NM 87505
(505) 988-2121




                                   09/08
                              Dental Pathology Lab

CALIFORNIA
        Naval Medical Center Laboratory Department
        Surgical Pathology
        San Diego, CA 92134-5000
        532-9327

         Naval Medical Center Histology Lab
         Dept. EDA 13
         34800 Bob Wilson Dr., Ste. 305
         San Diego, CA 92134-1305

MARYLAND
       National Navy Medical Center
       Bethesda, MD 20899
       (301) 295-0404

NEW MEXICO
        Quest Diagnostics
        7510 Montgomery NE, Ste. 105
        Albuquerque, NM 87109
        (800) 765-2655

TEXAS
         Quest Diagnostics, Inc.
         4770 Regent Blvd.
         Irving, TX 75063
         (800) 824-6152




                                                     09/08
                                        Disposal

ARIZONA
          Enviro Solve
          6935 E. Jackrabbit Road
          Paradise Valley, AZ 85253
          (480) 481-2953

INDIANA
          Amalgaway, Inc.
          3672 E. Raymond St.
          Indianapolis, IN 46203-4747
          (800) 267-1467

KENTUCKY
       Stericycle, Inc.
       P.O. Box 9001589
       Louisville, KY 40290
       (866) 783-7422

NEW MEXICO
        Stericycle
        1920 First Street NW
        Albuquerque, NM 87102
        (505) 247-9454

NEW YORK
       Dental Recycling North America, Inc. (DRNA)
       145 West 58th Street
       New York, NY 10019
       (800) 360-1001
          www.DRNA.com




                                                     09/08
                                 Water Line Testing

CALIFORNIA
        Sterilization Assurance Service Loma Linda University School of Dentistry
        24876 Taylor Street
        Loma Linda, CA 92350
        (317) 274-5411

MICHIGAN
        Aquasafe Water Test Kit (In-house testing)
        Pall Corporation
        600 S. Wagner Rd.
        Ann Arbor, MI 48103
        (888) 677-255


NEW MEXICO
        Zuni PHS Hospital Laboratory
        P.O. Box 427
        Zuni, NM 87327
        (505) 782-7419




                                                                                    09/08
Presbyterian Salud
(866) 388-7737
http://www.phs.org/PHS/healthplans/info/services/index.htm

To schedule a ride, call Member Services at (505) 923-5200 or 1-888-977-2333; they will transfer you
to Safe Ride Services. You can also call Safe Ride Services directly at 1-800-797-7433.

How far in in an urban area, (Bernalillo, Dona Ana, Los Alamos, and Santa Fe counties), you must call
If you live advance to call for a ride?
for a ride 24 hours (no later than 3:00 p.m. the day before the appointment) before your routine,
scheduled office visits or medical services. In all other areas, you must call 48 hours before your
scheduled appointment. If you are not sure what area you live in, please call Member Services. Note:

What information is needed before calling Safe Ride Services to reserve a ride?
You will need to the following information when you schedule a ride:

Your full name.
Identification number or Social Security Number.
The time of the appointment.
Address of the practitioner or facility name.
Phone number of the practitioner or facility.
Return time.
Special needs (medical equipment, oxygen, wheelchair, walker, medical attendant, etc.).
Reason for the appointment.

Safe Ride Services will call to verify all appointments with your provider before your transport.

Lovelace Salud
505-727-5365 in Albuquerque
1-800-473-2757 statewide
http://www.lovelacehealthplan.com/salud/index.php
Superior Medical Transportation is the contractor to Lovlace Salud. They offer transportation to and
from appointments and bus passes are available in certain instances. Call 877-735-0111 to schedule an
appointment.

Must call 48 hours in advance
Provide full physical address to appointment
Provide phone number to doctor
Provide doctor’s name
Provide date and time of appointment
If a pharmacy stop is necessary the patient must provide the full address and information for the
pharmacy in advance.
Molina Salud
(505) 342-4681 or
(800) 580-2811
http://www.molinahealthcare.com/medicaid/members/nm/services/transport.html

Molina Healthcare’s provider for transportation is called Integrated Transportation Management, Inc (ITM). If you
need a ride to and from your provider's office, call ITM's Customer Service Center at 1-888-593-2052. If you have a
Transportation is for members who have no other means of getting to a doctor. Members who can transport themselves
should do so. If you have been taking yourself to the doctor, you must continue to do so.
Transportation can only be used for medical needs. For example, Molina Salud does not cover transportation to the
store or to visit a friend. ITM must call to check to see that your medical needs have been approved before they can

What are ITM's Hours of Operation?
ITM is open Monday through Friday from 7:00 AM to 5:00 PM
ITM is open 24 hours a day for urgent calls only.

How does a client get Routine Transportation?
You must call ITM Monday through Friday, at least 2 working days BEFORE your appointment. Keep in mind that
routine Monday appointments must be set up for transport no later than 4:00 p.m. on Thursday. You will need to tell
               Your address and phone number
               Your Social Security number
               Where you are going and who you will be seeing
               The doctor's address and phone number
               The day and time of your appointment
               And when the appointment was first scheduled
Once ITM has the information you will be informed of the type of transportation that will be authorized (taxi, bus,
airplane, private vehicle etc.), if you are being picked up and the time you'll be picked up ITM routinely will call the

BC/BS Salud
1-866-689-1523
http://www.bcbsnm.com/bluesalud/transportation.htm

Getting to an Appointment
BCBSNM contracts with LogistiCare® for transportation services.* This includes rides to and from
your doctor's office or a health care facility. You must be receiving covered services. LogistiCare will
make sure your medical needs are approved before arranging the ride.
Trips must be medically necessary. Examples include rides to:
Doctor appointments
Counseling
Dialysis only use this service for medical needs. Rides to go shopping or to visit a friend are not
You can
covered.
Transportation is for BlueSalud members who have no other way to get to a doctor. This means you
cannot walk, use mass transit, or drive yourself. If you can take yourself to the doctor, you must do so.
Contact LogistiCare to Schedule a Ride
Reservations: 1-866-913-4342 you have questions about a ride that you've already scheduled, or if you
Ride Assist: 1-866-418-9829 (If
need to cancel your ride)
Hearing Impaired (TTY): 1-866-288-3133
8 a.m. to 5 p.m., Monday–Friday
Closed weekends and holidays

Medicaid Exempt
Straight Medicaid exempt clients (without enrollment in Amerigroup or Evercare through the CoLTs program) must

If they are enrolled in one of the groups named above, they must call the transportation subcontractors from each.

Amerigroup contracts with Access to Care, and Evercare contracts with Logisticare.

NM Ride - 505-883-7433
We Care Transportation - 505-343-4300
Saferide - 1-800-797-7438
Amerigroup - 1-877-269-5660 (I don't have Access to Care's number)
Evercare - 1-877-236-0826 (option 1, option 1 again to connect to Albuquerque Office
CoLTs program) must call NM Ride, We Care Transportation, or Saferide directly.

ntractors from each.

				
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