Word Format - Anthony C Williams

							                                         Anthony C. Williams
                   (Address available upon request) 949.795.0681 anthony@anthonycwilliams.com

                                                EXECUTIVE PROFILE
                                               IT Director of Operations

INFFRASTRUCTURE / OPERATIONS / APPLICATIONS DEVELOPMENT / PROCESS RE-ENGINEERING /
VOIP AND NETWORK MANAGEMENT / BUSINESS CONTINUITY PLANNING / SECURITY / INTERNET

PROSSIONAL STRENGTHS
Over 15 years of IT management experience in successfully leading projects, re-engineering mission critical processes and
running 24-by-7 national operations. Highly honored manager three different corporations, as well as mentor to numerous
Employee-of-the-Month recipients. Very successful as an infrastructure technologist, project manager, and VoIP architecture.
Full-cycle leader in the implementation of high-access networks and information. Experienced with a wide variety of
technologies and tools. Excellent writing and communication skills. Comfortable presenting and selling ideas to senior
management, departments, strategic partners and users. Experienced manager in large ($14 billion), medium ($100 million)
and small ($15mil) companies.

PROFESSIONAL OBJECTIVE
To manage as a key IT executive and projects leader, with key responsibilities in operations, infrastructure, business
processes, systems development, integration or strategy.


SUMMARY OF QUALIFICATIONS

Highly successful financial services/healthcare/software industry projects have included:

        Designed national expansion and implemented new technologies: VOIP, WAN, and Videoconferencing
        Design, development and implementation of a Loan Origination System for a $15.5 million profit
        Set strategy and overhauled corporate infrastructure, including VPNs / security / servers / networks / support
        Created, implemented and supported an Executive Information System and “Mission Control” environment
        Developed and implemented complete Disaster Planning, testing and audit including writing over a 100 page
         manuals
        A senior manager/director/network manger skilled in developing, motivating, and supervising high performance
         staff to deliver high quality results.
        Extensive experience in developing and managing multiple, medium-to-large scale projects. These includes IT
         strategic planning, Business Continuity and Disaster Recovery, Change management and control, Infrastructure
         engineering and design, Data center operations and customer support (uptime at 99.99%). Infrastructure services
         performance monitoring and security.

Technical experience has included:

        Implemented and managed national networks (WAN, VPN, DSL, Cisco ASA/Pix firewalls/VPN, Blackberry Enterprise)
        Database and application design, project management, testing and implementation of large multi-year projects
        Hardware: Dell, HP, Compaq, Dell, Cisco router, HP Netserver, wireless LANs, smart phones, PCs, ACD, VOIP
        Software: HP/UX, Java, Linux, Oracle, SQL, MS Access, Visual Basic, HTML, IIS, Visual Studio, MS Project, XML,
         Microsoft Server 2003, XP, Vista, and MS Exchange. Also Outlook, SMS, PVCS, Shockwave, Backup Exec, Websense,
         IIS, SharePoint and Active Directory. And worked with .Net, and VOIP (Cisco and AVAYA) (hosted and onsite).

EDUCATION/LICENSES
                           BA, Information Technology, August 2005
                           University of Phoenix, Costa Mesa, CA
                           State of California, Licensed California Notary Public
PROFESSIONAL EXPERIENCE
HCP, Inc.
Corporate Headquarters, Long Beach, CA. July 2006 to present

Information Technology Manager – Infrastructure
Reporting to the CIO I am a hands-on manager and leader of infrastructure, strategy, support and implementation of
corporate IT services across four states. Implemented a complete overhaul of strategy, WAN networks and desktop services.
HCP, an S&P 500 company, focuses on properties serving the healthcare industry. Responsibilities include all hardware,
operations, networks performance and corporate software requirements.

       Hired as key resource guiding infrastructure strategy and architecture ensuring sustainable business expansion of
        the $11.0 billion Southern California real estate investment trust leader
       I/T Leadership supporting successful acquisition & integration of $5.2 billion and a $2.9 billion adhesives companies
       Design and implement technology strategic and tactical programs supporting network infrastructure, telecom/VoIP,
        and desktop support service delivery to different locations
       Guide growth and optimization of network infrastructure, establishing and maintaining business process,
        information, application, and technology architecture and standards for the frame relay, MPLS and VPN structure
       Measure technology strategies and programs to industry best practices, return on investment, and corporate value to
        maintain a realistic review of infrastructure, LAN, and network projects and resources
       Identify suppliers, manage relationships, and review proposals and request for proposals
       Develop, apply, and monitor information technology systems policies and controls governing network infrastructure
        and security to ensure Sarbanes-Oxley (SOX) compliance and SAS 70 Guidelines
       Serve as key contributor in the development of disaster planning procedures and ongoing testing.
       Support budget development with capability and asset assessments, and administer $2 million capital, project,
        salary, travel, and training budgets
       Hire, train, coach, and manage staff with a focus on career and skill development, including career path mapping,
        and the design and coordination of infrastructure, security, and LAN administration training plans
       Responsible for the management of corporate data and telecommunications infrastructure (AVAYA phone system
        and Cisco Network)
       Managed and supported hardware and software operations at one on-site and three remote Data Centers providing
        24/7 service.
       Delivered global solutions for Sarbanes-Oxley, alliance, and information / data security compliance concerns.
       Communicates plans, status and issues on a regular basis to executive management. Plans and evaluates the work of
        technical and other support staff. Audits and approves staff work reflected on invoices and timecards.
       Participates in discussions between IT and the business units regarding current and anticipated service requirements
        and alternative approaches.
       Manages system issues by coordinating appropriate resources to ensure timely resolution.
        Works closely with vendors to provide support for applicable systems.

Trusperity Corporation
Corporate Headquarters, Buena Park, CA September 2005 to July 2006

Assistant Vice President, Information Technology
Position as the key business development for the company’s technology department and Internet strategist for the Life
Management and Realty division. Developed a business referral system that matched targeted mature consumers with
certified contractors and services providers for home, personal and financial services needs.

       Improved the company processes, Change management and supports critical business strategies by managing the
        development, implementation, and maintenance of business applications systems. Leads multiple projects and
        oversees developers to ensure that specifications are met.
       Direct and manage the technical operations function of the IT Department.
       Ensures Company strategies, Business Plans and goals.
       Directs the design, development and maintenance of systems, programs and systems software to meet the
        management information needs of the corporation.
       Responsible for maintaining and enforcing Information Systems security standards to safeguard data assets.
        Establishes policies, standards, practices and security measures to assure effective and consistent information
        processing. Responsible for developing IT Department operations budget and delivering projects approved by
        executive management, at or below budget.
       Responsible for setting the structure of Operations area and assigning resources to these positions.
       Designed and implemented VoIP for Corporate headquarters.
       Made all buying decisions, and negotiated all contracts/partnerships.
       Designed and configured DMZ networks using PIX firewall.

Metronome Inc.
Corporate Headquarters, Santa Ana, CA March 2005 to September 2005

Lead Senior Network Engineer
Hands on Senior Architect for a Cisco/Microsoft and Gold partner that provided Internet Protocol-based networking and
other products and services for business communications and information technology for business. I design and deliver
secure, integrated networking solutions to improve how businesses communicate and work with customers, prospects,
business partners, suppliers, and employees.
     Responsible for 38 customers within Southern California.
     Hands-on responsibility for 2 clients; Compton College and World Shoe. Architect and implement voice and data
         integrated solutions using Cisco AVVID solutions.
     Architect and implement WI-FI network using Cisco equipment.
     Troubleshooting LAN and WAN Problems such as performance, connectivity, protocols and routing.
     Maintained a 5-node Frame relay and a Wide Area Network consisting of CISCO routers.
     Design, coordinate, and install remote network infrastructure, hubs, switches, and routers based on business
         requirements.
     Designed and configured DMZ networks using PIX firewall.
     Provided written proposals, customer negotiations, network architecture, and implementation of Cisco Callmanager,
         Cisco Unified Messaging, Cisco Callmanager Express, Cisco Unity Express, Cisco PIX Firewall and other Cisco products.
     Manage a team of 4 Network and System Engineers

Impac Funding Corporation
Corporate Headquarters, Irvine, CA September 1996 to March 2005

Assistant Vice President/Network Manager
Reporting to the CIO I was positioned as the chief corporate technologist, strategic planner, and IT manager for a mortgage
company. I provided company-wide direction and leadership for all aspects of Information Technology, including SQL and
ORCALE strategy, staffing, budgets, compliance, project management, process improvement, software design, vendor and
contract management, data warehousing, messaging, helpdesk, networks, desktops, & data centers. Built company to a
global network of desktop computing and performed both a strategy and operations roles.
     Manage a staff of 13 support personnel, which includes, Systems Engineers, Network Engineers, helpdesk staff, and
         three contractors to provide support in a mixed operating system environment. Responsible for building,
         implementing and maintaining 2 data centers.
     Coordinated weekly staff meetings to discuss departmental issues, project initiatives, and action plans.
     Managed Data Center operations with full accountability for the cost-effective, on-time management of
         client/server.
     Generated weekly statistical and department performance reports for senior management review.
     Delivered excellence in customer service through situation analysis and timely resolve of escalating problems.
     Served as primary point of contact on a 24-hour, 7-days-a-week basis, in charge of coordinating critical disaster
         recovery procedures directly impacting the stability of data center operations.
     Directed facilities management, Implemented SOX government regulated standards, including UPS, FM200 fire
         suppression system, HVAC and building generators. Negotiated vendor agreements.
     Provided written proposals, vendor negotiations, network architecture, and implementation of fault tolerant
         Internet access solution. By means of BGP and policy routing, multiple ISPs are concurrently utilized at corporate
         office.
       Direct financial responsibility for a $1.8 million dollar IT budget.
       Budget headcount for data center and staff.
       Actively participated in senior management strategic planning sessions to determine future directions and plans for
        the company.
       Participates in discussions between IT and the business units regarding current and anticipated service requirements
        and alternative approaches. Assists with the education of customers about current monitoring operations and
        monitoring solutions.
       Manages system issues by coordinating appropriate resources to ensure timely resolution.
        Works closely with vendors to provide support for applicable systems
       Ensured a committed support team through cross training of Computer Operations and Production Control staffs on
        system upgrades, disaster recovery tests, and data migration projects.

Network Manager                                                                                2000-2002
    Managed multiple projects including VoIP, New desktop rollout (500 new PC’s), Server upgrade project, Exchange
       migration from Exchange 5.5 to Exchange 2000, two-tier web server farms, Citrix servers and VPN from corporate
       office to remote sites.
    Budget and configure high availability and disaster recover
    Active Directory and Exchange 2000 Administration, automated maintenance scripts
    Architect and implement voice and data integrated solutions using Cisco AVVID solutions for the corporate office
       and five remote offices. Cisco Call Manager, Unity, ICD, and Xmedius IP fax. Setting up dial plans, translation
       patterns, voice gateways, DSP resources, DID’s extension mobility, user/device profiles, QOS, and provide support
       for all VoIP related issues.
    Provide support on VPN, firewall, and security issues.
    Provide network design and lead project for Data Center move from Santa Ana to Newport Beach.
    Architect and implement load balancers using Cisco Content Switches to provide scalability and redundancy for
       critical e-commerce applications.
    Manage data center devices, including hardware and software upgrades. Devices include four Catalyst Cisco 6500
       switches using HSRP, VPN concentrators, 2 TACACS servers, 2 Call Managers, 2 Unity servers, MOH server 7200
       series routers, Catalyst 4500s, 4000s, 3600s, 2600s, 2500s, etc, multiple management servers and stations.
    Completely integrated LAN, WAN, Email systems, and Meshed IP addressing schemes between two merged
       organizations. Architect and implement WI-FI network using Cisco equipment.

Lead Systems Engineer                                                                              1998 – 2000
     Troubleshooting LAN and WAN Problems such as performance, connectivity, protocols and routing.
     Maintained a 5-node Frame relay and a Wide Area Network consisting of CISCO routers.
     Design, coordinate, and install remote network infrastructure, hubs, switches, and routers based on business
        requirements.
     Designed and configured DMZ networks using PIX firewall.
     Installed and configured Windows 2000/2003 server, NT servers, Multiple Exchange 5.5/2000 servers, & Print
        servers.
     Upgrade Tru64 Unix Cluster with Oracle 8.1.7 as the primary application, create new cluster aware instances,
        integrate into VERITAS NetBackup environment, implement test and development environments

Systems Engineer                                                                                          1996 -1998
     Configure and deploy SQL Cluster for Epicor reporting system
     Configure and maintain Citrix server farm
     Present proposal for printing infrastructure to reduce power consumption
     Server consolidation – file server, web services, SQL Server
     HP Storage Works SAN Architecture and Maintenance
     Setup SMTP Relay, anti-SPAM
     Compaq Insight Manager implementation