WORK EFFECTIVELY WITH OTHERS_2_ by hcj

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									Work Effectively With Others
Work Groups
- Made up of people with DIFFERENT SKILLS

                  A successful work group:
                       COMMITMENT
                       COOPERATION
                       COMMUNICATION
                       FEEDBACK
                       FLEXIBILITY
                       TRUST
                       SEEKING ASSISTANCE


Types of work groups:
- Management team                             Goal = what group wants to achieve
- Sales team                                  Tasks = smaller goals to achieve main goal
- OHS committee
- Financial management team
- Administrative team


* IDENTIFYING GROUP TASKS
What’s our goal?
   -   look at activities that will help achieve main goal
   -   allocate tasks to each members according to their skills


* WORKING IN DIFFERENT GROUPS
 You might be asked to work in another group once you’ve finished in your own group
          [FLEXIBILITY]


 Don’t take too many tasks
   -   overload
   -   stress
Workplace Relationships
~ INDIVIDUAL RESPONSIBILITIES ~
   -   Have clear understanding of responsibilities

   -   Follow organisation’s policies & procedures

   -   Follow OHS procedures

   -   Attend staff meetings

   -   Complete your work

   -   Being flexible

   -   Develop new skills



~ TIME MANAGEMENT ~
Prioritise = important tasks completed 1st



~ GROUP ROLES & RESPONSIBILITIES ~
Different skills = Different responsibilities


Group leader:
   -   Develops strategies to achieve goals
   -   Ensures resources are available
   -   Solves disputes
   -   Keeps everyone focused on goal

Group members:
   -   Completes allocated tasks
   -   Assists team members
   -   Gives feedback to team leader
   -   Organises their own work schedule
Group dynamics
 The way people interact with each other
          Respect differences in group such as:
              - Ideas
              - skills
              - Religious beliefs


Group meetings
 Communicate & solve any difficulties
          Why?
              - Identify group’s goals
              - Identify tasks to achieve goal
              - Allocate tasks to members
              - Discuss how an individual’s tasks affects work of group



 COMMITMENT                         COOPERATION                  COMMUNICATION
 Members are committed              Members identify how         - Providing feedback
 to achieve group’s goal            their tasks affects group    - Discussing difficulties



FEEDBACK                                                          FLEXIBILITY
- To improve your     A successful                                - Groups goal may
                          Team
performance
                                                                  change
- Lets you know you’re
                                                                  - Taking over tasks of
on the right track
                                                                  group member that is
- Tells you how you
                              SEEKING ASSISTANCE                  away
could do something            Becoz of:
                                                                  - Doing tasks differently
better                        - Equipment breakdown
                              - Overload of tasks               TRUST
                              - Not enough resources            - That members will
                              - Lack of time                    complete their tasks
                                                                - That members respect
                                                                your work
Working Effectively in a team
    Contribute to discussions  sharing information
    Raise issues
    Provide support
    Provide feedback  evaluating team’s performance

~ PROVIDING SUPPORT ~
- Giving feedback
- Giving encouragement
- Helping members solve problems


~ SHARING INFORMATION ~
* MEETINGS                                              * Brainstorming
- Share ideas                                           - Solve problems
- Raise issues                                          - Discuss issues
- Ask questions                                         - Everyone’s ideas
- Clarify goals & tasks
- Understand group’s goal
- Understand how tasks affects group’s goal



~ EVALUATING THE TEAM’S PERFORMANCE ~
- If group achieved goal – why? – Why not?
- Which tasks well completed
- Difficult tasks – why?
- Were tasks allocated correctly?



~ STRATEGIES FOR IMPROVEMENTS ~
- Performance appraisals
- Coaching – give ideas on how to improve you tasks – hint – tips
- Training – formal  away from workplace – informal  in workplace
- Personal study

								
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