Squeezing the most effi ciency and effectiveness out of your IT department is important at any
time. But it’s even more critical when budgets are tight.
If your organization views IT as a cost center, you could be vulnerable to budget-cutting forces
outside of IT that try to pare down every department based on bottom line numbers.
To avoid this, you need to build a value proposition within your organization, one where IT
– and the underlying infrastructure on which your business operates – is viewed as a fundamental
driver of corporate success and represents a key competitive advantage of your overall
organization. This starts at a very high level through a defi nition of IT strategy and a linkage
between IT and organizational goals.
Once you have published your IT strategy document, and your vision, mission, and values
statements are hanging on the wall, it’s time to delve into the details that make your infrastructure
far more than the mere sum of its parts.