Optimizing Your IT Infrastructure: Info-Tech’s Step-By-Step Consulting Methodology Squeezing the most efficiency and effectiveness out of your IT department is important at any time. But it’s even more critical when budgets are tight. If your organization views IT as a cost center, you could be vulnerable to budget-cutting forces outside of IT that try to pare down every department based on bottom line numbers. To avoid this, you need to build a value proposition within your organization, one where IT – and the underlying infrastructure on which your business operates – is viewed as a fundamental driver of corporate success and represents a key competitive advantage of your overall organization. This starts at a very high level through a defi nition of IT strategy and a linkage between IT and organizational goals. Once you have published your IT strategy document, and your vision, mission, and values statements are hanging on the wall, it’s time to delve into the details that make your infrastructure far more than the mere sum of its parts.
info-tech research group 5.17 IT HR Skills Inventory Distribute a copy of this template to all team leaders within IT. Have them map the main skills of each member of their respective IT team. Team member names go on the vertical axis. Key skills that each member of the team should possess will go on the horizontal axis. Start with “hard” skills such as ability to program in certain languages or work with certain hardware platforms. Also add some soft skills such as communications ability and teamwork. Create a one to three rating for each skill (1 entry level, 2 competent, 3 expert) and then score each staff member across all the skills. Depending on the size and diversity of your department, you may want to subdivide your skills inventory, creating separate tables for tech support, application development, network management, etc. You can, of course add or delete rows or columns to match the number of staff/skills being mapped.
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