Step 3.2 - Master List of Key Business Services

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					                                      3.2 Master List of Key Business Services
                                                       Background Information for Each Service
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Business Services List all of your business services on this spreadsheet. Once you have collected your services list from your stakeholders, begin refining the
description of each here. Indicate which "group" the requirement will belong in to make sorting easier. When you are satisfied that this list paints a thorough picture
of the major services IT provides to your company's business areas, proceed to the next sheet, "Services by Area" to capture which business areas rely on each
service. When this process is complete, you may begin entering this information into the "3.1 Business Requirements Template" included with this Methodology.
Example requirements have been provided in blue.
                                    Date                      Risk if Unavailable (1-
 ID      Business Service                     Stakeholder                                                        Brief Description of Service
Description: Optimizing Your IT Infrastructure: Info-Tech’s Step-By-Step Consulting Methodology Squeezing the most efficiency and effectiveness out of your IT department is important at any time. But it’s even more critical when budgets are tight. If your organization views IT as a cost center, you could be vulnerable to budget-cutting forces outside of IT that try to pare down every department based on bottom line numbers. To avoid this, you need to build a value proposition within your organization, one where IT – and the underlying infrastructure on which your business operates – is viewed as a fundamental driver of corporate success and represents a key competitive advantage of your overall organization. This starts at a very high level through a defi nition of IT strategy and a linkage between IT and organizational goals. Once you have published your IT strategy document, and your vision, mission, and values statements are hanging on the wall, it’s time to delve into the details that make your infrastructure far more than the mere sum of its parts.
This document is also part of a package Optimizing your IT Infrastructure 60 Documents Included