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O
Notes:
I.C. TELC T
SHEE
HE A T
My Extension Number: _______
C
My Phone Model Number: KX-T ___________
______________________________________
______________________________________
______________________________________ A Guide to Basic functions for your
Panasonic KX-TDA Telephone System
Your system came with a great USER MANUAL on a disk. Iowa City
For ease of reference, it’s a great idea to print out pages
that seem especially useful. Telecommunications
Check with your system administrator in your office. If Please call us with any service or
you can’t locate your USER MANUAL disk—let us know
operation questions!
and we’ll make sure you get a copy!
319.688.9000
888.354.3133 (toll free)
319.354.0437 (fax)
www.ictelco.com (web)
Iowa City
Telecommunications
10 E. Benton St., Iowa City, IA 52240
319.688.9000
16 1
Possible
Road
Location of Controls
Below is a sample of one of the 7600 series phones
Blocks
Take note that there are certain features and codes and
restrictions that you are not able to program from your phone.
Some things must by programmed by your installer.
Also—DISCLAIMER: just because the user guide says you
can program or use a certain feature doesn’t mean it will
always work. Your system administrator and your installer will
have set up certain class restrictions to disable or enable
certain features.
System Directory (the bank of system wide speed dial
numbers). There are 1,000 numbers programmable. This
programming is done by the installer or system administrator.
Does your phone ring on incoming calls? (do not confuse this
with your ringer’s volume control). If you need your phone to
ring on incoming calls, check with your system administrator
and have your installer do this programming.
The DATE and TIME on your phone’s display. If the time or
date is wrong, check with your system administrator. The time
and date needs to be programmed at the main programming
phone, or by your installer.
2 15
Flex Button Programming….continuted:
Looking at the Display
To Program a Speed Dial Button:
Press PROG
Press the button you’ve chosen to program APR.02 04:01PM FRI
Press the digit 2 (two)
Enter the phone number (make sure dial 9 + your number - PROG INFO RING MENU
example: 9 688 9000)
Press ENTER
Press EXIT to quit programming.
When your phone is idle the display looks like this. There are
Do you ever need to do a “FLASH TRANSFER” of a call off site? buttons under the words PROG, INFO, RING, and MENU.
This can be programmed on your phone for very easy These are known as your SOFTKEYS.
access.
NOTE: YOU NEED TO HAVE CALL TRANSFER AS A Try pressing the button under the word INFO. You should
FEATURE ON YOUR PHONE SERVICE IN ORDER FOR THIS see the top line of the display change and show your exten-
TO WORK! sion number and name of the extension. Press it a second
time and see either “DAY MODE” or other timed mode of op-
To Program a button for Flash Transfer to a certain phone eration.
number:
If you press RING the display shows how loud your ringer is
Press PROG and begins to ring the phone. To make it louder, press the ▲
Press the button you’ve chosen to program (up arrow). on your NAVIGATOR KEY. To make it softer,
Press the digit 2 press the ▼ (down arrow).
Press the FLASH button
Enter the phone number where your call will go (you do not en-
ter a 9 before this number!)
Press ENTER
Press EXIT to quit programming. The Navigator Key:
To USE this feature: while on a call, someone wants to be
transferred to your saleperson’s cell phone… simply press the
button you’ve programmed for this feature! Do NOT press a
Transfer key. Do NOT press hold! Just press your programmed
button!
14 3
Getting Started... Do you want to PROGRAM the flex buttons on your Phone?
Tip: When you look at the User Guide that comes with your phone, keep in
mind that whenever you see the term “Off-Hook” and see the picture of a
You can program the buttons on your phone to be Outside Lines,
handset lifted, that means they expect you to be on the Intercom! Extensions, Features Codes, Speed Dial.
To Program a button for an Outside Line:
Receiving Calls:
Press PROGRAM (PROG on your display)
Your phone has the option for up to 30 different ring tones! Intercom
Press the button you’ve chosen to program
calls ring differently than outside line calls.
Press the digit 0 (zero)
If you hear……
Press the number of the line (like line 001, 002, 003, etc…)
Two Short Sounds: Intercom Call! Look at your display and you’ll see
Press ENTER
who’s calling you. Press SP-PHONE or lift Receiver to answer the call.
Press EXIT to quit programming
One Sustainted Sound an Outside Line call! If you have Caller ID the
display will tell you who is calling. Press SP-PHONE or lift Receiver to To Program a button for an Extension:
answer the call. You don’t need to press a LINE button if your phone Press PROG
is ringing on an outside line call. NOTE: this sound pattern varies Press the button you’ve chosen to program
depending on the RING TONE you have chosen for your phone. Press the digit 1 (one)
Two Beeps & then your Speaker Comes On: this means your AUTO Press the 3 digit extension number (like 101, 115, etc..)
ANSWER light is on, which makes INTERCOM calls immediately Press ENTER
Hands Free (an intercom-only feature). Look at your display to see Press EXIT to quit programming.
who is calling. You may answer them without touching your phone.
Lift the receiver to make the call private. To Program Voice Mail Transfer ( often listed as VTR)_
Press PROG
Press the button you’ve chosen to program
Making Calls: Enter 94 165 (165 is usually the Voice Mail extension)
Your phone will most likely be programmed to automatically grab an Press ENTER
outside line when you lift the receiver or press SP-PHONE. You Press EXIT to quit programming.
may change this so you are given the INTERCOM path instead.
These tips are written assuming your phone grabs an outside line. To Program Two Way Record (often listed as 2W REC)
You’ll have to press the INTERCOM button to access Intercom fea- Press PROG
tures. Press the button you’ve chosen to program
Enter 90 165
To call an Extension on your system: Press INTERCOM and dial Press ENTER
the 3 digit extension number. Or, if programmed, press the button Press EXIT to quit programming.
labeled for the extension you wish to call.
PLEASE NOTE: IT’S A GOOD IDEA TO MAKE SURE THE
To make an External Call: Lift receiver or press LABEL ON YOUR PHONE IS PRINTED CORRECTLY!
SP-PHONE and hear dial tone. You should see a LINE button lit WE CAN DO THAT FOR YOU!
green on your phone. Dial the number you wish to call.
You can also first press the LINE button and it will give you the
speakerphone. You may dial the number.
4 13
Glossary of Buttons:
Standard Buttons on All 7600 Digital Telephones—refer to page 2 of this
booklet for illustrations.
Do you want to FORWARD calls from your extension? CONF (conference): All phones can have a multi party conference. De-
pending on your system’s set up you can up anywhere from 3 parties to 7
You have several choices. You might want to check page 9 & 10 on a conference call. TO USE: make or receive a call. Press CONF (not
of your Panasonic “Quick Reference Guide” for a chart style hold!!). Make next call, press CONF again. Continue this process until all
guide to this feature. parties are connected. NOTE: IT’S A GOOD IDEA TO TEST THIS OUT
BEFORE THAT VERY IMPORTANT CALL!
Press PROGRAM (PROG on your display)
Enter: 50 (to forward ALL CALLS) FWD/DND: (Forward and Do Not Disturb)
Or Enter 51 (to forward only OUTSIDE LINE calls) Note that most Forwarding Options & DND are usually set by the
Or Enter 52 (to forward only INTERCOM calls) system installer for you & you’ll only need to turn them on & off
Press: ENTER FORWARD: there are several forwarding options. Please check w/ your
Press 0—to turn the feature OFF. system administrator and/or pages 66 and 67 of the TDA100/200 User
Or Press 1—to activate DO NOT DISTURB Manual. Once set, you can turn the feature on & off by pressing the FWD/
Or Press 2—to Forward calls in ALL circumstances DND button.
Or Press 3—to Forward calls when your ext is BUSY DO NOT DISTURB: You can choose to block out Outside, Inside or both
Or Press 4—to Forward calls when you DON”T ANSWER types of calls. The easiest way to set the Do Not Disturb is:
Or Press 5—to Forward calls in both a BUSY/NO Answer mode. Press INTERCOM, dial * 71 + (0 for Both, 1 for Outside or 2 for Inside
Dial the number where you calls should forward calls) and then press 1 to Set or 2 to Cancel.
(Make sure to enter a 9 + the number if’s it’s an outside call, like Once you have set your Do Not Disturb button you can turn it on & off by
your cell phone, or your home…) just pressing the FWD/DND button.
Press: ENTER
Press: EXIT to quit programming. PAUSE: used to program a pause or a space between sets of numbers
that you’re dialing.
Once your programming is done, notice that you can now Press
your FWD/DND button and turn this feature on and off with one INTERCOM: the internal talk path of the phone system. Use it to call
touch of the button! other extensions, the Voice Mail system, the Paging system.
AUTO ANS / MUTE: when lit you will receive INTERCOM calls handsfree.
On an INTERCOM call, your phone will beep and then your speaker will
activate. You can answer the call without touching the phone. If you press
the button & turn it off, then all INTERCOM calls will ring your phone.
The MUTE can be used on speakerphone as well as on the handset.
.
ND button Press the MUTE while having a conversation & your mic will shut off. The
Here’s the FWD/D In the
it Flashes. MUTE button will Blink while in use. Press it again to activate your mic
In DND— ’s on steady. (this will not affect your AUTO ANS set up)
e it
FWD mod
AUTO DIAL / STORE this button can be used to store programming op-
tions and to access the system speed dial. (replaced by ENTER on the
Soft Key Options…)
12 5
PERSONAL DIRECTORY NUMBERS (personal Speed Dialing)
(Glossary of Buttons—Continued)
You have 10 Numbers you can program at your own phone.
MESSAGE - If your message light is On—press the INTERCOM Note there are various ways to do this…. This seems the easiest…
button and this MESSAGE button and your phone will call who ever
lit your message lamp. ( most likely it will call the Voice Mail system To PROGRAM:
unless you don’t have voice mail installed) Enter (dial) the number you want to store. Remember: put a 9 before the actual
phone number. (example : 9 688 9000)
Tthis button is also the Message Waiting Lamp on some phone sys-
Press ENTER or STORE (STORE on your display or ENTER on your
tems—it will be lit if you have a message waiting. If you are using a navigator button) Look at your display—it will help you!
7600 or 7700 series phone, your message lamp is a big red light on Your display will show: “NAME?”
the top of your phone. Enter the name using the dial pad for letters (and the ► key to add a space between
words—20 characters max)
REDIAL: calls the last number you have dialed. Will automatically Press ENTER or STORE.
redial up to 15 times (depending on system settings and some
phone company features). To USE: just press the ► key & “Personal Directory” will appear! Or….
Press MENU (button below the word on your display)
See → PERSONAL DIRECTORY
TRANSFER: use this button for internal transfers. To transfer a call:
Press ENTER (either from display or on navigator key)
with call in progress, press TRANSFER (this puts the call on hold) See NAME ? >
and dial the extension number. Stay on the call till your party an- Press Any digit to bring up a Letter (A-Z) on the display.
swers to announce the caller, or you can hang up to do a “blind” Use the ▲ or▼ on the navigator key to get the name you want to call.
transfer—which will make the call ring to the extension like any out- When the → is next to the name you want, lift your handset or press
side line call. SP-PHONE and the phone will grab a line and dial the number.
FLASH / RECALL use this button to activate centrex features like CALL LOGS:
Call Transfer, 3 way Calling, etc… When on a call, if you press
FLASH you should hear a stutter tone and then a new dial tone. If Outgoing Call Log (shows the lest 10 numbers you’ve called)
you don’t have centrex features, pressing FLASH will simply discon- When your phone is idle..
nect your call. Press the ◄ (left) arrow on the Navigator Key. See Outgoing Call Log
Press ENTER & see the numbers you’ve called displayed. Press the ▲ or▼ key on
Navigator key to scroll through the numbers.
HOLD: Press once to put call on “system” hold—The line button
To call a number back—see the name & number on your display -
blinks green on your phone and red on other phones. Call can be Lift your receiver or press SP-PHONE and your phone will grab a line and dial that
picked up at any other phone. Press twice to put call on “exclusive” number.
hold—it blinks a different green pattern on your button, but is red and To Store a number—see the number on your display, press STORE, enter the name.
does not blink on any other phones. Call must be retrieved at the Press ENTER when name is complete. Press EXIT to finish programming.
phone that put it on exclusive hold.
Incoming Call Log: (requires Caller ID to work)
SP-PHONE Speakerphone. Press this button to have your conver- Press the ◄ (back arrow) TWICE—and see “Incoming Call Log” on your display.
sations handsfree. Push it again to hang up. You may pick up the Press ENTER—and see Names and Numbers appear. You can scroll through the
names and numbers by using the ▲ or▼ keys. To see more info about the calls
receiver to make your call private. To go back to speakerphone,
logged, press MORE. Press EXIT to quit.
make sure to press the SP-PHONE button before you put your hand-
set down.
6 11
PAGING: Fun Features (at least we think they’re fun).
To Send an “ALL CALL” page—press INTERCOM *3332 -
All phones will beep as if receiving an intercom call. Make your announce- RING TONES: your 7600 series phone has 30 different ring tones
ment & hang up (carefully please! It makes noise when you rattle your available. You can choose different ring tones for the intercom as
handset in the cradle) well as for your outside lines. Each line can ring differently.
To Set:
You can ask someone to answer your page—when you make your page Press PROGRAM (or PAUSE if you don’t have a display)
announcement, say “please dial *43.” (and Stay on the call!) Press the LINE button (or the INTERCOM ) twice
The person you want to answer you can go to any phone, press Press the ▲ or ▼ arrows on the navigator key, or press the
INTERCOM *43 and they’ll be connected directly with you (then you’ll no button under the word SEL on display to scroll thru different sounds.
longer be broadcasting on all phones). Press ENTER or AUTO DIAL/STORE to save your choice.
Press EXIT to finish programming and exit to the main menu.
To ANSWER a page—go to any phone, press INTERCOM *43.
TO TRANSFER A CALL WHILE PAGING: CALL WAITING CHOICES: (not phone company call waiting—this is
while on a conversation internal ) You have Call Waiting CO (to know if another outside line is
Press TRANSFER calling while you’re on another call) and Call Waiting Ext (so internal parties
Dial: *3332 and announce—”Joe, please dial *43” can get to you while you’re on another call)
When caller answers your page, you can announce the call you have hold- To Set: CALL WAITING CO:
ing and hang up—the call will be transferred to Joe. Press PROG, dial 30 (your display should say: “30: C.Wait CO”)
Press ENTER (display should say “CW Tone On”)
PAGE DENY: to take your phone out of the paging group so it does not Press SEL (select) to choose between OFF and ON
receive paging announcements: Press ENTER when you see the choice you want.
Press INTERCOM *7211—to activate the deny Press EXIT to finish the programming.
Press INTERCOM *7210—to allow pages to come thru your phone.
To Set: CALL WAITING EXT:
Press PROG, dial 31 (your display should say 31: C.Wait Ext)
Press ENTER (display will show different choices—OHCA, Whisper, CW
TURN YOUR RINGER UP & DOWN & OFF… Tone Off and CW Tone On)
When your phone is idle.. Press SEL to choose one of the options
Just press the ▼ or ▲ on the Navigator key and you Press ENTER when you see the choice you want.
can turn your ringer up and down and even off. If you Press EXIT to finish the programming.
shut off your ringer, the display will say: “RINGOFF” as
a reminder. OHCA = off hook call announce—you’ll hear an announcement thru your
speakerphone and you can reply. Your call in progress is not affected.
HEADSET USERS: Program your phone for automatic head- Whisper OHCA—a whisper announcement comes thru your handset. You
set mode (doing this disables the sound from the Speaker- cannot reply. Your call in progess is not affected.
phone, but you can use the headset without lifting the receiver) CW Tone—a muted 3-beep signal on your phone & your display flashes t
To Program: Press Program, dial 61, press ENTER, press SEL tell you someone’s waiting. Your call in progress is not affected.
to toggle On or OFF, Press ENTER, press EXIT.
10 7
BUSY STATION SIGNALLING: (when ABSENT MESSAGES: text messages that appear on the display of
the extension you call is busy — the phone when you call on the intercom. When activated, the mes-
here are a few ways to let them sage you choose will display on your phone as a reminder. In order
know you want to talk to them!) for callers to see it, you’ll need to TURN OFF your AUTO ANS light.
To USE: press INTERCOM * 750 + the message number + #
Examples:
INTERCOM *7500—cancels the Absent Message.
AUTOMATIC CALL BACK/BUSY: The person you want is INTERCOM *7501# = Will Return Soon
on the phone, or the LINE you want to use is busy. INTERCOM *7502# = Gone Home
INTERCOM *7503 _ _ _ # = At Ext ___ (add 3 digit ext no)
Call the EXT (or press the LINE button) if it’s busy, press 6 and INTERCOM *7504 _ _ /_ _ # = Back At __(time) ___
then hang up. When it becomes free, your phone will signal INTERCOM *7505 _ _/_ _ # = Out Until __(date)__
you. Pick up your handset or press SP-PHONE and you’ll INTERCOM *7506# = In a Meeting
automatically call (or be connected) with the EXT you’re wait- INTERCOM *7507# (not stored yet)
ing for (or the LINE you want to use) INTERCOM #7508# (not stored yet)
….OR USE YOUR PHONE’S DISPLAY TO MAKE IT INTERCOM #7509# (your personal absent message!)
EASIER:
Call the EXT (or press the LINE button) . If it’s busy your To PROGRAM Message 9:
phone’s display will show: “WAIT” or “C.BCK” - press the Press PROG + dial 41
button under the feature you want to use - Press ENTER
C.BCK is the automatic call back. WAIT is going to set off a Enter the letters of the message you want -max 16 characters)
Call Waiting signal at the other phone (the WAIT feature won’t Press ENTER to save
work on a busy LINE) Press EXIT to finish programming.
CALL WAITING SIGNAL: If you call an EXT and get a busy Note: the system administrator will program Messages 7 & 8.
signal, you can send a CALL WAITING SIGNAL or make an
OFF HOOK CALL ANNOUCEMENT (OHCA) to them—
depending on how they’ve set up their phone!
TIMED REMINDER: an alarm will sound to give you a reminder! You
can set it up to give you a daily reminder or just one time:
Call the EXT, hear a busy signal—press 1—you’ll either hear
ringing—which means they have a CW Tone activated, or you’ll
Press INTERCOM *7601 _ _ (hour) _ _ (minute) 0 for AM, 1 for PM,
hear a beep which means you can speak on the OHCA.
0 for one time, 1 for daily.
(Example: set a timer for 4:30 pm, to happen just once:
...OR USE YOUR PHONE’S DISPLAY TO MAKE IT EASIER:
INTERCOM *7601 0430 1 1 )
Call the EXT (or press the LINE button) . If it’s busy your
phone’s display will show: “WAIT” or “C.BCK” - press the
To Cancel timer: INTERCOM *7600
button under the word WAIT—listen for ringing or a beep &
then you can wait, or say an OHCA.
8 9
