Value Added Products & Services By Team Osiyan OUR PRESENCE Our Projects Established in 1997 Promoted by a group of technocrats We are the only India VAS Technology company having in- house developed and deployed solutions for MCA LBS USSD SMSC 3G LIS UMS IVRS M-Commerce CRBT Roaming Suite Osiyan Group Osiyan’s promoters have diverse business interests Power Generation & Distribution Hotels Construction Manufacture of CFL tubes and bulb Capital Markets, Bullion, Forex and Comodity – Authorised Dealer with RBI Distribution of mobile phones, Titan Watches, LPG cylinders, etc KPO - for Reuters and Euromoney Group turnover exceeds INR 5bn We Work As Technology Partners With Telecom Sector Customers Some Corporate Sector Customers Worldwide Presence NORTH AFGHANISTA OMAN AMERICA Nawras N Bechtel, USA Oman Mobile MTN BHUTAN BTL INDIA Vodafone (16 networks) BANGLADES Airtel H BSNL Telebarta BPL Mobile Grameen Phone HFCL Banglalink MTNL (2 networks) Spice (2 networks) LAO Shyam S Idea Cellular ETL Relinace TATA INDONESI BRUNEI A DST Hutchison AFRICA AFRICA SRI NEW Celtel, BOL, LANKA ZEALAND Uganda Tanzania MobilTel Econet Wireless PRODUCTS Our Solution Framework – GSM & CDMA USSD GPRS Voice 3G SMS MMS Our Product Suite LIS Text Based Alert Services CRBT Agenda OBD – Call Center Suite Friend & Family Content Corporate Solutions Our USP LIS - A Regulatory Requirement LIS a regulatory requirement Before going operational, Operator’s network should have interception & delivery system in place. Each of the network elements present in the network should comply to the legal recommendations of the operating country. LI Solution do not generate any revenue; and hence operator's need a cost effective system which is compliant with regulatory guidelines. HAWK – Standards & Compliances HAWK is fully compliant with international recommendations ETSI 201 671 ETSI 133 108 CALEA recommendation, TIA’s J-STD-025 HAWK is compliant with local legal recommendations. e.g. In India, system is fully compliant with TEC-GR recommendations. GR/LIS-01/02.MAR2005 GR/LIS-02/03.MAY2006 GR/LIS-03/2008 (DRAFT) Hawk - LIS Success Story Our Solution has been deployed with • HFCL - India • Spice - India • NZ Communications - New Zealand Executing PoC at • Reliance Communications ALERT SERVICES Success of Alert - Three Parameters Technical Capability Marketing Content Capability TECHNICAL AND MARKETING CAPABILITIES USSD Success Story - Vodafone USSD Centre is operational in all circles of Vodafone The fastest growing service in Vodafone Now benig replicated with several other cellular operators MTNL - both circles BSNL - pan India Rcomm - pan India USSD Gateway Installations BPL Mobile Idea Cellular Mobitel Sri Lanka MTN Nigeria SMSC Installations / Services Airtel BSNL MTNL Shyam Telelink (CDMA) Vodafone BOL – Tanzania (CDMA) Bechtel - USA (CDMA) OUR CONTENT CAPABILITIES … In-House Content Company Text Content Ready content for over 250 services in English Same content being generated / converted in multiple languages Video Content Content development team with experts from Media Industry Tie-ups for devotional content under negotiations In-House Production studio under planning; capable of Creation of audio-video strips Advance Editing capabilities Morphing and so on… Marketing Capabilities Content Marketing Capabilities Vodafone USSD is high gross earner - probably market leader in USSD MTNL Close to 85,000 susbcriber base BSNL Over 350,000 subcriber base Adding 7,000-10,000 subcribers daily Strategic involvement of Corporates for VAS service Some Existing Customers for VAS Services Corporates Media Air Sahara Hello Midday – City Infoline Air India Radio Midday Finance Win 94.6 Radio Standard Chartered Mutual Cartoon Network Funds Zee Telefilms JM Mutual Funds Indian Express On-line Media Ltd. Principal Mutual Fund 365-days Birla Global Finance Ltd. IDBI Principal AMC Mutual E-Govrnance Fund Bombay Municipal Corporation, Water Works Mumbai Port Trust Authority Strategic alliances – Oil Companies & Banks IOC HPCL BPCL USSD & HDFC SMS Barclays Bank Bank ICICI Bank Corporate Clients CRBT CRBT Gateway - Installations DST Brunei BTL Bhutan BOL Tanzania Multilink Nigeria CRBT Content Management & Distribution Master Content Providers for MTNL – Delhi BTL – Bhutan Wataniya – Mauritius Dhiraagu – Maldives CRBT – Value Additions Greetings for Personal Touch Fun Greetings Love & Friendship Greetings Valentine Greetings Season Greetings Festival Greetings CRBT Platform integrated with multiple provisioning channels for provisioning User uploaded content can be played as CRBT CRBT Juke Box (RBT will be played in random order) Personalised CRBT ‘A’ party CRBT OBD & CALL CENTER SOLUTIONS Leading in CTI Solutions Leading with INNOVATION & MARKET LEADERSHIP 1 st SIP based contact center from Asia 1 st Call Flow Designer Toolkit from India Microsoft ISV Partner and GOLD partner managed out of Seattle, USA INTEL Global Communications Alliance Partner Dialogic Inc. Partner Nuance Inc. Partner for ASR and TTS Contact Centers Telecom BFSI Airlines National Bank of Ras Al Khaimah Media Sharjah 3rd Party BPO FMCG BSNL - Tamil Nadu & Uttaranchal Contact Center for Telephony Operator BSNL Requirements Common platform for mobile, landline operations across entire state Multiple Applications on single platform Complaint management, Number change service, Trunk Booking, Directory information using TTS etc.. Integration with multiple databases and applications across multiple locations (16 SSA) End-to-end Complaint Management Contact Center Software Web based escalation management at local end points (SSA level) Latest Technology Soft phone, Virtual Desk, Multi-Call handling, Recording solution with quality monitoring, Dialer for message delivery Easy customization, Integration, Scalable as you grow – Just Add E1 cards Powerful Admin workbench - OAM, Billing, Real Time, Reports OBD & Campaign Manager Web based application Strong user access management / security management Campaign definition key features: • Originator – approver roles • Campaign period – date, time and day range • Campaign IVR designer GUI based IVR definition toolkit SMS, Email, Video integration TTS and ASR integration • Maximum number of calls a day to a subscriber • Dialing specific telephone series, circles as per defined date- time schedule • Disposition based Redial definition • Call transfer to executive FRIENDS AND FAMILY Friends & Family - CUG - FnF Friends and Family a unique and easy service Operator offers discounted rates to subscribers for calls made to his CUG on his/her FnF list The system allows subscriber to configure his friends and family list using SMS / USSD / IVR Interfaces Handles the subscriber’s community services Can be upgraded to other services depending upon requirement FnF - Product Features Option to add international numbers to FnF list Multiple Chrging module can be offered to cutomers Can configure pricing for any request as per operator requirements Can configure multiple pricing options for different Fnf schemes Can configure minimum time required to stay with the service for subscriber Subscriber can be charged for every request / provisioning Charging can be either fixed amount or percentage on call rate Can also be charged on monthly based on the service provided Option for including minimum term agreements with customers with FnF service Increases Network Usage Revenue Potential Around 150,000 registrations in first 2 weeks. Total 300,000 subscribers system live in 10 days MTN Afghan has around system 1.5 million subscribers Vodafone, MTNL has begun aggressive launch This makes ample sense for CDMA operators now offering GSM service CONTENT Our Unique Content … In-house content team has developed over 250 categories of text services in English All Festivals, Sports, Leaders, Major Cities Entertainment, Artistes, Hollywood / Bollywood / Mollywood - all woods Finance related, Astrology, News, etc Educative – Techniques of Interview, Marriage, Beauty Tips, etc The process of creating content for IVRs / OBDs is under implementation We are also converting generating content in around a dozen Indian languages Investing in Animation, etc and tie-ups on for 3G Video services OUR UNIQUE SELLING POINT Our Unique Selling Point … One Roof operations Hardware – Software – Content – 24x7 Management The Common Framework Complete Modular design Ultra High Scalability Best interpretability IVRS <->SMS <-> GPRS <-> MMS <-> 3G Highly secure operations with ‘C-Secure Architecture” … Our Unique Selling Point Shortest Turnaround Deployment Experience across 15 countries Experience working with various operators Highly customizable and robust platform Cost effective & No Hassel deployment Tried and Tested implementations across all types of switches, INs, MSCs etc Proficient in GSM and CDMA Thank You!!!