SAMPLE Program Learning Assessment Plan by ogq15336

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									                    SAMPLE Program Learning Assessment Plan

Note. This sample plan is an amalgam of artificial information and information submitted
by the Long Island University Management departments at the residential campuses. It
does not represent an excerpt from either and is provided solely for instructive purposes.


UNIVERSITY MISSION: Excellence and Access

The mission of Long Island University is to provide excellence and access in private higher
education to people from all backgrounds who seek to expand their knowledge and prepare
themselves for meaningful, educated lives and for service to their communities and the world.

LONG ISLAND UNIVERSITY –BROOKLYN CAMPUS MISSION

Expressed in its still relevant motto—Urbi et Orbi—the mission of Long Island University since
1926 has been to open the doors of the city and the world to men and women of all ethnic and
socioeconomic backgrounds who wish to achieve satisfaction of the educated life and to serve
the public good. Its mission is to awaken, enlighten and expand the minds of its students.

Generation after generation, the students who have enrolled in the Brooklyn Campus of LIU
have come from varied, primarily urban backgrounds. Like their predecessors, many of today’s
students are new to American and new to the English language or are the first in their families to
seek university education. At the Brooklyn Campus, all students find an academic community
where cultural, ethnic, religious, racial, sexual and individual differences are respected and
where commonalities are affirmed. This requires the campus to be open and welcoming, even as
it maintains respect for intellectual, cultural and academic traditions.

Nationally recruited, the faculty has a strong commitment to teaching, to personal advisement of
students, to the fullest range of scholarship and to faculty development service. The Brooklyn
Campus recognizes both the faculty’s training and experience and the character of its diverse
student body as two of its greatest strengths and challenges. No matter what their background or
generation, students come to the Brooklyn Campus to build the educational and intellectual
foundations for successful personal lives and careers. The campus faculty and administration
believe that a liberal education, along with careful preparation for a fulfilling career, is the best
way to achieve this end.

To carry out its mission, the Brooklyn Campus offers comprehensive undergraduate curricula
supported by advanced courses for specialized knowledge and graduate programs in those areas
in which it has developed strength or has a unique contribution to make. In addition, the campus
has designed programs to permit students to acquire essential literacy, intellectual curiosity,
analytic and reasoning skills and effective communication skills. In this way, the campus serves
as a conservator of knowledge, a source and promulgator of new knowledge and a resource for
the community it serves.




                                                                                         9/2/2009 • 1
                     SAMPLE Program Learning Assessment Plan

SCHOOL OF BUSINESS – MISSION1

The mission of the School of Business is to support the mission of Long Island University by
academically preparing undergraduate and graduate students for successful lives in a global
society and for meaningful careers in business, commerce and public service.

The goal of undergraduate education is to provide a systems approach to academic preparation in
fields related to the conduct of business, for example, accounting, management, marketing,
finance, banking, and information sciences. At the graduate level, the goal is advanced
knowledge preparation for the global economy and research tools needed for positions of
management and professional responsibility in private, public and non-government organization
sectors of the world economy.

To support the mission, the School of Business believes that the environment requires the
globalization of both undergraduate and graduate curricula such that graduates are prepared for
local, national and global opportunities.

We also believe that student endeavor must be integrated with appropriate technologies such that
students master the ability to use computer software applications, on-line services and the
internet to facilitate knowledge acquisition, communication, research and analysis relevant to
business, government and professional pursuits.

BS IN MANAGEMENT (BSM) PROGRAM – MISSION AND GOALS

The mission of the BS in Management program is to give students the necessary career skills to
pursue diverse and innovative managerial and professional positions in all areas of business. The
program develops students to become effective, creative, disciplined, ethical and well-balanced
managers.2


At the end of the program students will…

Goal 1: Apply management theories, concepts and problems.

Goal 2: Demonstrate an understanding of the stakeholder model.

Goal 3: Demonstrate an appreciation for the ethical standards in the business profession.

Goal 4: Think critically and analytically in formulating business solutions.

Goal 5: Demonstrate effective written and oral communication skills.



1
 This is the actual mission statement of the School of Business at the Brooklyn Campus.
2
 This mission was derived from the Brooklyn Campus Undergraduate Bulletin, 2007-2009, BS in Management
catalog description. It is not the actual mission of the BS in Management degree program.


                                                                                              9/2/2009 • 2
                          SAMPLE Program Learning Assessment Plan

Student learning objectives for each of the goals

Goal 1: Apply management theories, concepts and problems.

BSM 1.13 Make coordinated decisions that benefit the entire firm rather than one business unit.

BSM 1.2 Apply management philosophy and thought in providing business solutions.


Goal 2: Demonstrate an understanding of the stakeholder model.

BSM 2.1 Demonstrate an understanding of the factors that influence stakeholders.

BSM 2.2 Demonstrate an understanding of the changing business environment affecting
managerial decision-making.


Goal 3: Demonstrate an appreciation for the ethical standards in the business profession.

BSM 3.1 Respond to ethical concerns in the analysis of problem situations in ways that are
consistent with professional standards.

BSM 3.2 Incorporate diverse world views in business decision-making.


Goal 4: Think critically and analytically in formulating business solutions.

BSM 4.1 Conduct cross-functional analysis and make recommendations to business solutions.

BSM 4.2 Apply qualitative and quantitative methods in the analysis of business problems.


Goal 5: Demonstrate effective written and oral communication skills.

BSM 5.1 Deliver a PowerPoint business presentation that is well organized, informative, and
persuasive.

BSM 5.2 Write a business plan that is well researched, clearly written, and evidence-based.




3
    BSM 1.1 refers to the first objective for the first BS in Management goal.


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                   SAMPLE Program Learning Assessment Plan

CURRICULAR MAPPING OF PROGRAM LEARNING OBJECTIVES

Faculty in the BS in Management program identified the above ten program learning objectives
for the BS in Management degree and then used curricular mapping to see where these ten
program learning objectives align with courses objectives. See Appendix A.




                                                                                   9/2/2009 • 4
                    SAMPLE Program Learning Assessment Plan

ANNUAL ASSESSMENT REPORT, AY09-10

Update on Actions Planned in AY08-09 and Their Effectiveness

If appropriate, status of curricular or pedagogical changes based on assessments taken in AY08-
09:

In AY08-09, MAN 351 faculty agreed to add a review of management theories in their courses.
This was in response to only 65% of the students scoring average or above average on three
criteria assessed through an open-ended question students completed after doing an online
business simulation. The review was added as planned. The AY08-09 assessment was repeated
in AY09-10 and results indicated that 95% of the students achieved average or above average
scores on the three criteria being assessed.


                                                  AY09-10
Phase I – due November 15, 2009                          Phase II –due May 31, 2010
Program         Student         Direct and               Findings       Interpretation           Actions
Learning        Learning        Indirect                 (Learning                               Planned
Goal:           Objectives      Measures *               Outcomes)

Students          Students
will…             will…
Goal 1:           Learning             Measure 1:        Measure 1:         Measure 1:           Measure 1:
Apply             Objective 1:         • An open-ended   • 95% of the       • Students           • No curricular
management        Make                 question in       students           successfully         or pedagogical
theories,         coordinated          MAN 351 after     achieved           demonstrated         changes were
concepts and      decisions that       completing an     average or above   how to make          needed
problems          benefit the entire   online business   average scores     coordinated
                  firm rather than     simulation        on all three       decisions that
                  one business         scored with a     criteria           benefit the entire
                  unit                 rubric                               firm rather than
                                                                            one business
                                                                            function

                                       Measure 2:        Measure 2:         Measure 2:           Measure 2:
                                       • StudentVoice    • 93% of the       • This indirect      • No curricular
                                       senior exit       students agreed    measure              or pedagogical
                                       survey question   or strongly        supported the        changes were
                                                         agreed with the    finding that         needed
                                                         statement that     students were
                                                         they could make    able to make
                                                         coordinated        coordinated
                                                         decisions across   decisions across
                                                         functions          functions

* At least one measure per objective needs to be a direct measure.



                                                                                            9/2/2009 • 5
                   SAMPLE Program Learning Assessment Plan

                                               AY09-10
Phase I – due November 15, 2009                       Phase II –due May 31, 2010
Program         Student         Direct and            Findings       Interpretation           Actions
Learning        Learning        Indirect              (Learning                               Planned
Goal:           Objectives      Measures *            Outcomes)

Students          Students
will…             will…
Goal 1            Learning          Measure 1:        Measure 1:          Measure 1:          Measure 1:
(continued):      Objective 2:      • Common          • 90% of the        • Students may      • MAN 351
                  Apply             written           students scored     have been           faculty have
                  management        assignment for    average or above    having difficulty   agreed to
                  philosophy and    students in       average on all of   with the            introduce a
                  thought in        MAN 301 and       the criteria with   application of a    section on the
                  providing         MAN 351           one exception;      systematic          use of a
                  business          scored using a    only 60% of the     perspective         systematic
                  solutions         rubric            students scored     because this        perspective in
                                                      average or above    concept was not     their courses;
                                                      average on the      significantly       this objective
                                                      use of a            covered in MAN      will be
                                                      systematic          351                 reassessed
                                                      perspective

                                    Measure 2:        Measure 2:          Measure 2:          Measure 2:
                                    • Supervisor      • 97% of the        • Given that the    • This objective
                                    observation       supervisors         results of this     will be
                                    forms for         reported that       assessment were     reassessed using
                                    Practicum MAN     students applied    much stronger       the same
                                    401               management          than the results    assessment after
                                                      philosophy and      of the written      adding a
                                                      thought in          assignment          clarification to
                                                      providing           assessment, it      the supervisor
                                                      business            was possible that   observation form
                                                      solutions to a      greater
                                                      high or very        clarification was
                                                      high degree         needed to define
                                                                          application of
                                                                          management
                                                                          philosophy and
                                                                          thought on the
                                                                          supervisor forms

* At least one measure per objective needs to be a direct measure.




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                    SAMPLE Program Learning Assessment Plan

ANNUAL ASSESSMENT REPORT, AY10-11

Update on Actions Planned in AY09-10 and Their Effectiveness

If appropriate, status of curricular or pedagogical changes based on assessments taken in AY09-
10:

In AY09-10, MAN 351 faculty agreed to introduce a section on the use of a systematic
perspective in their courses. This was in response to a low score on a related criterion in the
MAN 301 and MAN 351 common assignment assessment. This assessment was repeated in
AY10-11 and results indicated that 90% of the students achieved a score of average or above
average on all criteria being assessed. The deficiency was addressed.

Because of mixed assessment results in AY09-10, the faculty agreed to add a definition of “the
application of management philosophy and thought” to the supervisor observation forms for
Practicum MAN 401. The faculty added this definition to be certain that supervisors were
evaluating the same skill. The supervisor observation forms were used again in AY10-11 for
assessment purposes and the results were consistent across both AY09-10 and AY10-11. Over
90% of the supervisors reported that students “applied management philosophy and thought in
providing business solutions” to a high or very high degree in both years.


                                                AY10-11
Phase I – due November 15, 2010                        Phase II –due May 31, 2011
Program         Student         Direct and             Findings       Interpretation       Actions
Learning        Learning        Indirect               (Learning                           Planned
Goal:           Objectives      Measures *             Outcomes)

Students          Students
will…             will…
Goal 1:           Learning                                                                 • Objective was
Apply             Objective 1:                                                             achieved in
management        Make                                                                     AY09-10
theories,         coordinated
concepts and      decisions that                                                           • Objective was
problems          benefit the entire                                                       achieved in
                  firm rather than                                                         AY09-10
                  one business
                  unit
* At least one measure per objective needs to be a direct measure.




                                                                                        9/2/2009 • 7
                   SAMPLE Program Learning Assessment Plan


                                               AY10-11
Phase I – due November 15, 2010                       Phase II –due May 31, 2011
Program         Student         Direct and            Findings       Interpretation           Actions
Learning        Learning        Indirect              (Learning                               Planned
Goal:           Objectives      Measures *            Outcomes)

Students          Students
will…             will…
Goal 1            Learning          Measure 1:        Measure 1:          Measure 1:          Measure 1:
(continued):      Objective 2:      • Scores on       • 90% of the        • The               • No curricular
                  Apply             rubric for        students scored     introduction of a   or pedagogical
                  management        reassessment of   average or above    section on the      changes were
                  philosophy and    common written    average on all of   use of              needed
                  thought in        assignment for    the criteria,       systematic
                  providing         students in       including the       perspective in
                  business          MAN 301 and       criterion on        MAN 351
                  solutions         MAN 351           which students      courses appears
                                                      were weak when      to have
                                                      this was last       addressed the
                                                      assessed            AY09-10
                                                                          deficiency in
                                                                          this objective

                                    Measure 2:        Measure 2:          Measure 2:          Measure 2:
                                    • Supervisor      • In this           • The supervisor    • No curricular
                                    observation       reassessment,       observation         or pedagogical
                                    forms for         95% of the          forms included a    changes were
                                    Practicum MAN     supervisors         definition of the   needed
                                    401               reported that       application of
                                                      students applied    management
                                                      management          philosophy and
                                                      philosophy and      thought for the
                                                      thought in          first time in
                                                      providing           AY09-10.
                                                      business            Results support
                                                      solutions to a      strong
                                                      high or very        performance on
                                                      high degree         this objective in
                                                                          both AY09-10
                                                                          and AY10-11.
* At least one measure per objective needs to be a direct measure.




                                                                                         9/2/2009 • 8
                   SAMPLE Program Learning Assessment Plan

SAMPLE CURRICULAR MAP OF PROGRAM LEARNING OBJECTIVES TO
COURSE OBJECTIVES, BS IN MANAGEMENT PROGRAM, APPENDIX A

 Program Objectives:
 1.1 Make coordinated decisions that benefit the entire firm rather than one business unit.
 1.2 Apply management philosophy and thought in providing business solutions.
 2.1 Demonstrate an understanding of the factors that influence stakeholders.
 2.2 Demonstrate an understanding of the changing business environment affecting managerial
 decision-making.
 3.1 Respond to ethical concerns in the analysis of problem situations in ways that are consistent with
 professional standards.
 3.2 Incorporate diverse world views in business decision-making.
 4.1 Conduct cross-functional analysis and make recommendations to business solutions.
 4.2 Apply qualitative and quantitative methods in the analysis of business problems.
 5.1 Deliver a PowerPoint business presentation that is well organized, informative, and persuasive.
 5.2 Write a business plan that is well researched, clearly written, and evidence-based.


Course                    1.1      1.2     2.1     2.2     3.1      3.2     4.1     4.2        5.1      5.2
CORE:
ENG 101                                                                                         I        I
ECON 201                            I                                                I
PHIL 201                                                     I       I
SPCH 251                                                                                        I

Other Programs:
ACCT 101                   I        I                        I       I               I
ACCT 151                   I                                         I
MKT 351                    P       P        P       P       P                       P          P
FIN 401                    P       M                        P               P       M

Program:
MAN 101                    I        I         I     I        I       I      I
MAN 151                    I                                 I              I                   I        I
MAN 201                                     I                        I              I
MAN 251                    P       P        P       P                       I       I          P        P
MAN 301                    P                        P                       P       P
MAN 351                            P                        P       P       M                           P
MAN 401                            M       P      P, M              M       M       M
MAN 451                    M       M      P, M     M        M       M       M       M          M        M
I = Introduced, P = Practiced, M = Mastered




                                                                                         9/2/2009 • 9

								
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