Common TTY Terms Nebraska Commission Typing a conversation can take much more time for the Deaf and than speaking, so the use of abbreviations helps For more information please contact: Hard of Hearing speed the call. Some commonly used Nebraska Commission for the brask Nebraska for abbreviations are: CA = Communication Assistant CCC = Credit Card Call Deaf and Hard of Hearing Hard 4600 Valley Road, Suite 420 How To Lincoln, NE 68510-4844 CUZ = Because DR = Doctor GA = Go Ahead (your turn to type) (402) 471-3593 - V/TTY Fax: (402) 471-3067 Use a Toll Free: 1-800-545-6244 V/TTY HD = Hold HOSP = Hospital MIN PLS = One moment please E-mail Address: firstname.lastname@example.org TTY MSG = Message 1313 Farnam On-The-Mall NRS = Nebraska Relay System Omaha, NE 68102-1836 OFC = Office (402) 595-3991 - V/TTY OK = All Right Fax: (402) 595-2509 OPR = Operator Toll Free: 1-877-248-7836 V/TTY PLS = Please E-mail Address: Q = Question email@example.com R = Are SK = Stop keying (typing), which 200 South Silber, Room 207 means ending the telephone call North Platte, NE 69101-4298 THOT = Thought (308) 535-6600 V/TTY THRU = Through Fax: (308) 535-8175 TT = Text Telephone Toll Free: 1-888-713-3118 V/TTY TTY = Teletypewriter E-mail Address: TDD = Telecommunication Device for firstname.lastname@example.org the Deaf U = You Visit Us on the Web: UR = Your http://www.nol.org/home/NCDHH VCO =Voice Carry Over XXX = Mistake Office Hours: Please identify yourself while answering the Monday-Friday Serving Deaf and Hard of TTY, as it is not possible to recognize a caller 8:00 a.m. to 5 p.m. Hearing Nebraskans through the printed letters. (Closed on State Holidays) How To Use a TTY type “GA to SK” to let the person know you Acoustic Coupler - A device on the TTY where are signing off. Wait for the other person to the telephone handset is placed. The teletypewriter (TTY) is a device that allows type “SK,” before hanging up the telephone. deaf and hard of hearing people to use the Monitor Lamp - The light on the TTY, which in- “SK,” which originated from old telegraph telephone. Hearing people also can use a TTY dicates incoming calls, a busy signal, or any other codes, means “stop key,” or stop typing and to contact deaf or hard of hearing individuals. electric impulses on the phone lines. end the transmission. When calling long distance A conversation is typed on a TTY rather than don’t be too concerned with a spelling error. Page Printer - Type of TTY, which prints a spoken and allows a deaf or hard of hearing However, if there is a typing error on an impor- message on a sheet of paper. person to communicate directly with anyone tant number or letter, it’s better to retype than who has a TTY. give wrong information. To save time, punctua- VCO - Voice Carry Over. When making a NRS tion is not regularly used. However, it may be call a person with a hearing loss and understand- When making a TTY call, switch the TTY on; used for emphasis in conversations. able speech may request VCO, allowing him/her dial the number as usual and then place the tele- to speak directly to the hearing caller. The hard of phone handset in the TTY acoustic coupler. The hearing caller reads the hearing caller’s responses You can only use your TTY with other people telephone cord must be on the left side. A moni- who also have a TTY, unless you call the tor light on the TTY flashes in a distinct pattern, Nebraska Relay Service Nebraska Relay System. NRS can relay calls which indicates that a dial tone is present, the line by TTY and spoken conversations (voice The Nebraska Relay Service (NRS) allows deaf is busy or the phone is ringing. The ringing flash- callers). and hard of hearing people who use a TTY to com- ing light pattern is interrupted when the call is an- municate with hearing telephone users. The NRS swered. communication assistant (CA) or operator relays There are various models of TTYs. For more in- formation, please contact the Nebraska Commis- the information between the two parties. The CA It might be necessary to signal a hearing person sion for the Deaf and Hard of Hearing (NCDHH). will say what the TTY caller types and types what when the TTY call has been answered. To sig- Contact information is listed on the back of this the hearing caller says. nal, press the TTY’s space bar a few times. Then, brochure. NCDHH does not sell TTYs, but of- the hearing person should turn the TTY on, put fers information and referral services; in addition The NRS provides Hamilton Internet Protocol the handset in the coupler, and type a greeting NCDHH has demonstration centers in each of their (HIP) Relay through Internet access. You can such as, “Hello, this is Mary. GA.” offices. access the HIP Relay at http://www.hiprelay.com/. You can communi- cate through the relay with anyone, anywhere at The TTY caller will type his/her name and GA. The conversation can go back and forth like a Vocabulary no charge. telephone call, but each person’s turn should end TTY - Most commonly used term for the tele- Dial 711 for the Nation Wide Relay Service with “GA” for the other person to know it’s his/ phone for deaf or hard of hearing callers. TTY 1-800-833-7352 TTY/TT/VCO/HCO her turn to “Go Ahead.” stands for teletypewriter. 1-800-833-0920 Voice Caller TDD - Telecommunications Device for the Deaf; Call 24 hours a day, seven days a week. All If you must leave the TTY for a minute, you calls are confidential. another term for TTY. may type “HD PLS,” which is an abbreviation 1-800-322-5299 for the Nebraska Relay for “hold please.” When you come back to the TT - Text Telephone; another term for TTY. Customer Service for comments, questions, or TTY just start typing again. After your last turn, complaints.
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