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Manage, Click, Learn 2010

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Manage, Click, Learn 2010 Powered By Docstoc
					              Manage,
               Click,
               Learn!
                2009
       “Your indispensable guide to
        the best FREE management
         learning sites on the Net”



www.managetrainlearn.com   Page 1 of 108   Get the MTL Experience!
                  All rights reserved.
       This publication is designed to provide
      accurate and authoritative information
         with regard to the subject matter
          covered. It is published with the
       understanding that the author and the
      publisher are not engaged in rendering
      legal, accounting, or other professional
              advice. If legal advice or
     other professional assistance is required,
     the services of a competent professional
        should be sought. Eric Garner, KSA
     Training Ltd, individually or corporately,
       does not accept any responsibility for
      any liabilities resulting from the actions
              of any parties involved.

       You are free to share this e-book with
         others including offering it to your
           customers from your website.
      However, you may not change any part
                    of it or sell it.

               (c) ManageTrainLearn 2009




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Introduction

Welcome to the 2009 edition of “Manage, Click, Learn!”

As those of you who have downloaded previous editions of the
yearbook will know, this is my personal compilation of the 100
best management and personal development sites on the
Internet.

Since we began this annual compilation 5 years ago, I have
become more and more astonished at the amount of FREE
material available for managers, trainers, and learners on the
Net. It really is an Aladdin’s cave of riches.

Whether you’re looking for management videos, audios or
manuals, up-to-date articles, business anecdotes, new slants on
training, e-courses by the wagon-load, or just the old favourites
like online post-its, or workplace jokes, they’re all here.

Last year, I said that, at a rough count, there were over 200
hours of training and development in the yearbook. This year,
you could safely triple that.

And the great thing is, it’s all FREE!

As ever, please email me with websites that I should know about
if they’re not yet included and I’ll do everything to make sure
they appear in the next edition.

Remember, you can use this book in whatever way you want,
including sharing it with others and offering it on your own
website for download – as long as you do not sell it or change it.

I hope you enjoy exploring these sites and having fun with your
learning.


Eric Garner
eric@managetrainlearn.com




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Table of Contents                       19.   Cite Human Resources
                                        26
Introduction 3
                                        20. Customer Service
Table of Contents 4                     Manager 27
1. 1000Ventures 7                       21. Customer Service
                                        Training 28
2. 12Manage 8
                                        22. Discovery Health
3. A Better Workplace 9
                                        Channel 29
4. Accelerated Learning 10
                                        23.   Double Black Diamond
5. Action Leadership 11                 30

                                        24.   DWM Beancounter 31
6. Aimm Consulting 12

7. All Business 13                      25.   Easy Training 32

8. Anecdotage 14                        26.   Empowering Messages
                                        33
9.    Be a Better Manager 15
                                        27.   Empower The Spirit 34
10.    Be Good Ventures 16
                                        28.   Entrepreneur 35
11. Big Dog and Little Dog's
                                        29.   Everyone Negotiates 36
Bowl of Biscuits 18
                                        30. Executive Coaching
12.    Brain Connection 19
                                        Studio 37
13.    Building Brands 20
                                        31.   Ezine Articles 38
14.    Business Balls 21
                                        32.   Fast Company 39
15.    Business Marketing 22
                                        33.   Fenman 40
16.    Business Simplification
                                        34.   First Steps Training 41
23
                                        35.   Games2Train 42
17.    Business Training Works
24
                                        36.   Get More Done 43
18.    Changing Minds 25
                                        37.   Harvard Business School
                                        44


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38.   Harvey Mackay 45                  58.   Negotiation Enterprises
                                        65
39. Hello, My Name Is
Scott 46                                59.   Negotiator Magazine 66

40.   Human Links 47                    60.   New Conversations 67

41. Human Resources:                    61.   Office Diversions 68
Aboutus 48
                                        62.   Patricia Fripp 69
42.   Images of One 49
                                        63.   Penn State Psychology
43. Institute of Silly and              70
Meaningless Sayings 50
                                        64.   People Alchemy 71
44.   Leadership Now 51
                                        65.   Personal Development
45.   Leadership Tools 52               72

46.   Leader-Values 53                  66.   Philip Humbert 73

47.   Lessons in Lifemanship            Email Address: 73
54
                                        67.   Pinetreeweb 74
48.   Lumosity 55
                                        68.   Positive Club 75
49.   Management Help 56
                                        69.   Presentation Helper 76
50.   Manager Wise 57
                                        70.   Proven Models 77
51.   ManageTrainLearn 58
                                        71.   Reactive 360 78
52.   Marshall House 59
                                        72.   Refresher 79
53.   mftrou 60
                                        73.   Robin Sharma 80
54.   Mind Power System 61
                                        74.   Roger Dawson 81
55.   MIT OpenCourseware 62
                                        75.   Ron Kaufman 82
56.   mp3motivators 63
                                        76.   Salad Ltd 83
57. National School Board
Association 64                          77.   Stressbusting 84

                                        78.   Targeted Learning 85

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79.    Test Café 86

80.    The Change Agent 87

81.    The Leadership Hub 88

82.    The Logic of Success 89

83.    The Manage Mentor 90

84.    The Manager 91

85.    The Working Manager 92

86.    The Workplace Doctors
93

87.    Thiagi 94

88.    Thinking Managers 95

89.    Think Smart 96

90.    Tom Antion 97

91.    Tom Peters 98

92.    Trainnow 99

93.    Trans4Mind 100

94. Value-Based
Management 101

95.    Vark Learning Styles 102

96.    Wilderdom 103

97.    Workforce Online 104

98.    Work Worries 105

99.    Xage Consultancy 106

100.    Zig Ziglar 107



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1.    1000Ventures

New Wonder of the World

What a great way to start this compilation!

This site is the brainchild of Vadim Kotelnikov who describes his
Ten3 Business E-Coaching site as “the world’s number 1
inspirational business e-coaching resource”. It links to two of his
other sites at www.1000advices.com and www.success360.com.

The first impression you get of each site is the bright primary
colours of the different models and the huge amount of
information packed in. It reminded me of an interactive mind
map.

Don’t ask me what’s here because the answer is, Everything. And
lots of fascinating original stuff too. I was particularly attracted to
models called “The Jazz of Innovation” and “The Tao of Business
Success”. In fact, there’s so much that it’s the sort of site you
reserve for a rainy Sunday afternoon when there’s not much else
to do. It’s sure to brighten up your day.

Brilliant!

Summary of Free Resources:
 colourful and original models of management
 series of colourful hyper-slides
 original ideas, connections, and advice.

Site Home Address:
http://www.1000ventures.com/

Email Address:
headoffice@1000ventures.com




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2.    12Manage

Rigour and Relevance

I ferreted about on this site for quite a while trying to work out
why it was called “12Manage”. At first, I thought it was because
you can translate any page into any one of 12 languages
(including Arabic, Chinese, Japanese, and Korean). Only after
more wandering around did I realize that in fact it’s due to the 12
hubs around which the site is built. These hubs are 12
management disciplines ranging from change through human
resources and leadership to supply change and quality.

This site is a formidable resource. At its core is an A to Z
dictionary of management methods, models and theory. When I
last looked there were over 1500 easy-to-access entries. Since
you can add your own entries to the dictionary, the chances are
the number is much higher by now.

In addition to the dictionary, there’s also a management news
section giving links to all the latest management gossip; a list of
courses being run (to which you can add your own); and a
forum.

It’s like an internet in an internet just for managers.

Summary of Free Resources:
 an A to Z dictionary of 1500 management terms
 forum
 news links.

Site Home Address:
http://www.12manage.com

Email Address:
info@12manage.com




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3.    A Better Workplace

Making Workplaces Work Better

I love this website which is the brainchild of Daniel
Robin. It’s not fancy, colourful, or trendy, but it is
full of great content for anyone interested in making their
workplace a better place.

Where to start? Well, there’s a 13-part series on leadership with
sections such as “Knowing when to get out of the way”, “Nature’s
Leadership Lessons”; and “Measuring the Mirth”. Then there are
toolkit, tips, and tools sections.

But what makes me pop back to this site regularly is its
irreverent series of Laugh At Work features. Daniel lists the
things you shouldn’t say at work, (my pick of which is the
phrase: “That is so not going to happen”); senseless acts of
immaturity (eg “Skip rather than walk”); and ways not to
describe your boss (eg “The elevator is on the ground floor and
he’s pushing the down button”).

Who said that work should be too serious anyway?

Summary of Free Resources:
 forum on workplace issues
 e-letters and archive
 huge selection of articles
 self-evaluations
 laugh-at-work features (add dontsayit.html;
describe_coworkers.html; and dysfirmations.html to the site
address)
 massive list of resource references.

Site Home Address:
http://www.abetterworkplace.com

Email:
info@abetterworkplace.com




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4.   Accelerated
Learning

Free Learning Styles Test

This is a lovely site. It’ll introduce you to the concept of
Accelerated Learning for both adults and children and offers a
free Personal Learning Style test based on the theory of Howard
Gardner that each of us has one of 8 intelligences. (Linguistic,
Mathematical, Visual, Musical, Inter-personal, Intra-personal,
Bodily, and Naturalistic).

There are 35 questions in the test which is very well-designed
and shows the effect of your answers as you proceed. The
questions are all straightforward, eg “I keep a personal diary”
and “I am a good talker with a well-developed vocabulary”.

I know that I am linguistic and so was curious to see whether the
test would come out right. It did!

Summary of Free Resources:
 learning style profile.

Site Home Address:
http://www.acceleratedlearning.com

Email Address:
als@acceleratedlearning.com




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5.    Action Leadership

Brent Filson’s Leadership System

It’s funny how some management writers just
do it for you while others don’t. For me, Brent
Filson does it and this is his website where
you’ll find his collection of management and leadership articles.

I’m not too sure exactly why I like his writing. It could be
because he always seems to come up with a refreshingly new
angle that just makes me think “but of course…”

Take his article “Elephants Can Jump” for instance. Here Brent
makes the point that, unlike management which involves simply
the care and feeding of the organisational elephant, leadership
makes the elephant jump. He goes on, “From now on, see every
leadership challenge as a way of having people increase their
knowledge, skills, courage, tenacity, and leadership abilities. And
to cultivate that perspective you need kindness.”

I like the concept that management trainers and management
training should be kind. And that’s why I think I like Brent Filson.
Yes, I’d willingly jump through hoops if he asked me.

Summary of Free Resources:
 insightful leadership articles.

Site Home Address:
http://www.actionleadership.com

Email Address:
brent@actionleadership.com




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6.    Aimm Consulting

Performance Based Assessment Questionnaire

One of the most attractive features of many
management and personal development websites is the chance
to assess your skills. The website of Aimm Consulting gives you
the chance to find out how good you are at influencing and
leading. There are 14 questions covering areas like “I explore
with others different ways to accomplish goals”. You’re offered
some examples of “always doing” this, or “rarely doing” this.
Then you score yourself. The final score will give you a feedback
on areas such as Delegation, Motivation, and Conveying
Credibility, which are great starting points for further self-
development.

I took the test and was honest (I really was!) and this is how I
scored: good at conveying credibility but improvement could be
made in all other areas.

Summary of Free Resources:
 personal flexibility skills test
 situational judgment tests
 articles
 quotes
 newsletter.

Site Home Address:
http://www.aimmconsult.com

Email Address:
webmaster@aimmconsult.com




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7.    All Business

Champions of Small Business

This is an amazing site for anyone running a small business.
There’s everything you could possibly need to help you run an
efficient business. There’s advice on managing every aspect of
your business, including employment and HR and business plans.
There are news reports, blogs, guides and tips. And there are
special campaigns such as the one I followed called “6 for 06”
where six businesses are followed for a period of six months.

Of course, many of the products on the site are only available
through purchase, but there is a huge amount of free material.
One that particularly caught my eye was a search directory of
over 700 business publications containing over one million (yep,
that’s one million!) articles. I couldn’t resist it so I looked up at
random a leadership publication and chose Journal of Leadership
and Organisation. This led me to a number of articles from which
I chose Empowerment in the Context of Organisational Change.
And sure enough there it was. One in a million.

Isn’t the web amazing?

Summary of Free Resources:
 blogs
 tip of the day
 database of business periodicals.

Site Home Address:
http://www.allbusiness.com

Email Address:
info@allbusiness.com




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8.    Anecdotage

Famous People, Funny Stories

If you’re looking for an amusing story to
add to a presentation, illustrate a learning point, or just to
entertain friends at the pub, then this is the place to visit.

It’s absolutely crammed with anecdotes, aphorisms, and amusing
stories, perhaps more than you’ll ever need to get to grips with.
Fortunately, there’s a useful search button that allows you to
fine-tune your search according to a category, name or keyword.
When I keyed in “Business”, the database came up with 1138
stories.

How about this one pulled out at random? It’s about Japanese
businessman, Koji Fujii who in 2003 marketed little pieces of
gold-plated excrement as lucky charms. He sold over 2 million,
partly on the basis that the Japanese word for “poo” (unko) is an
anagram of the word for “luck” (koun).

Now, tell that down the pub and see if they believe you!

Summary of Free Resources:
 a huge resource of anecdotes including business stories.

Site Home Address:
http://www.anecdotage.com

Email Address:
editor@anecdotage.com




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9.  Be a Better
Manager

Solve Problems; Seize
Opportunities; Achieve Results

The first thing you see on the Be a Better Manager website is a
spinning wheel that breaks management into 6 key areas. These
are Strategy, Information, Processes, Physical Resources, People,
and Financial Resources. Click on any one of these and you get a
selection of links. Click on a link and you get a diagram with
individual lists of do’s and don’ts. If you register and log in, you
can build your own personal collection of checklists.

The website is particularly useful for managers in the UK. It
provides a list of industry sectors with links to their Skills Council.
In the same way, the checklists from the spinning wheel all link
to the relevant National UK Occupational Standard, showing how
learning a skill relates to levels of performance. There are also
links to local resources around the UK.

Lastly, there’s an online questionnaire to find out what your
strengths and weaknesses as a manager are. It has 15 questions
and delivers immediate feedback.

Summary of Free Resources:
 checklists on best practice
 good links
 management questionnaire.

Site Home Address:
http://www.beabettermanager.com/index.asp

Email Address:
info@beabettermanager.com




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10.   Be Good Ventures

Stand Out From the Crowd. Be Good!

This is Nick McCormick’s site and he certainly lives
up to his advice to Be Good at what you do.

The site promotes his book, “Lead Well and
Prosper”, 15 strategies for becoming a good
manager.

But what makes Nick good is how he builds around this book.

So, Nick has a set of three Free resources: a monthly newsletter,
a quiz called Are You a Good Manager, and a set of 15 nicely
drawn training cards, taken from the book. I downloaded the
training cards and they range from Adopt a Serving Attitude to
Always Follow Up. Each card has a Do and a Don’t and an Action
Plan. He also sells a T shirt with the caption, “Believe, Begin, Be
Good”.

Unlike many of the sites in this book, Nick’s isn’t huge. But it is
neat.

Summary of Free Resources:
 newsletter
 quiz
 training cards.

Site Home Address:
http://www.begoodventures.com

Email Address:
info@begoodventures.com




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Better Workplace Now

Free Buzzword Bingo

Tom Terez is a man with a mission and this is
his website. Tom’s aim is to create better
workplaces.

I’ll let him take up the story:” Imagine a workplace where
everyone is fully engaged. Where people eagerly use their
brainpower. Where teamwork comes naturally. Where kindness
rules. Imagine the innovative power of such an organization.
Imagine the sense of mission and spirit of fun. Imagine its
passion for serving customers. Imagine its ability to attract and
retain talent, to compete, to thrive.”

Yea, just imagine!

Well, Tom is as good as his word. To promote his mission, he has
over 50 great articles, an e-letter, and 4 free improvement tools:
the Employe Survival Guide, 22 assessments in areas such as
respect, dialogue and support; the Instant Advisor which delivers
improvement suggestions in response to your entries; and a Help
Zone to deal with 12 difficult types.

Good on you, Tom!

Summary of Free Resources:
 employee morale survival guide
 5-minute assessments
 instant advisor
 help with difficult employees.

Site Home Address:
http://www.betterworkplacenow.com

Email Address:
webmail@tomterez.com




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11.  Big Dog and Little Dog's Bowl
of Biscuits

The History of Training

Don Clark is the mastermind behind
this formidable resource on
everything to do with training and
learning. It’s a massive resource and
a lot of it is original. Amongst the goodies are: current training
news; the art and science of leadership; the learning process;
definitions of learning terms; and performance management.

But the one feature I remember from years ago when I first
came across this site, and still look at, is The History of Training.
It’s the best around. You’ll take a journey from Lao Tzu’s Ancient
China via Plato and Socrates in Ancient Greece through medieval
guilds to elearning. It’s still as good as ever.

By the way, in case you’re wondering about that title, Don has a
big German shepherd dog and a smaller companion.

Summary of Free Resources:
 a massive resource on performance, learning, leadership and
knowledge.

Site Home Address:
http://www.nwlink.com/~donclark/

Email Address:
donclark@nwlink.com




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12.   Brain Connection

Brain Buzz

This is a fabulous site on everything to do with
the brain.

You’ll learn curious facts such as why we have to scratch an itch
and why phone numbers in America are 7 digits long.

Then you can view nicely-designed animations which uncover
what goes on in your brain, such as why you conceive a word in
one part of your brain and utter it from another.

There’s a weekly brain bender to test your knowledge (which I
got wrong!); a series of articles on things like how we remember
and why we forget (I now know exactly where a new face is
stored in my head); and a set of 29 images that dissect the brain
as if you were there with a scalpel!

But, to be honest, the thing that always draws me back to this
site is its collection of Brain Teasers. You can play Bumper Cows,
Sound Sequence or Dunk Tank.

It’s like a couple of hours doing press-ups down the brain gym!

Summary of Free Resources:
 articles, illusions, brain teasers, brain games, quiz, A to Z
glossary
 animations
 free half hour online course.

Site Home Address:
http://www.brainconnection.com

Email Address:
editor@brainconnecton.com




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13.   Building Brands

Unlock the Value of your Brand

Whether you’re a marketing executive promoting
the products and services of your company, or
trying to sell an idea or project to others within
your team, branding is a key part of getting
others to buy in to what you’re doing.

If you want an entertaining introduction to what branding is all
about, then here’s where you’ll find it. The Building Brands site
was founded by Colin Bates and Kingsley Smith who are based in
Hong Kong.

This is what you’ll get for free: a section defining marketing
terms; a collection of creative thinking games and puzzles; a
Light Relief section on branding humour; and 3 interactive
games, Brand Management, Brand World and Hangman.

But the feature I like most is the series of anecdotes about
famous brands and where they come from. Did you know, for
instance, that the FCUK brand came from a misspelled fax, or
that the Kodak name wasn’t pure chance but a carefully-
contrived strategy, or that the BMW logo originated from fighter
aircraft in World War One?

All candidates for the useless facts file, but still fun to know.

Summary of Free Resources:
 articles, definitions, light relief, creative thinking stories
 games and quizzes.

Site Home Address:
http://www.buildingbrands.com

Email Address:
info@buildingbrands.com




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14.   Business Balls

Great Balls of Fire

This is Alan Chapman’s mega site.
It’s absolutely huge and covers everything you could ever need
on training, management and business.

It has all the familiar, and not so familiar, models like those from
Maslow, McGregor and McLelland; a glossary of training terms;
feedback forms; time management planners; appraisal forms;
induction training checklists; the tree swing cartoons; and
Aesop’s fables. It even has a graphology test, explaining how to
read personality from your handwriting. There’s a fun test that
Alan calls “Big Boys Test” where you have to insert the names of
cars into a story. And templates of resignation letters.

Shall I go on? I’ve barely scratched the surface. Where Alan got
the time from to produce all this beats me. But while others
charge for a fraction of what’s here, this is all free. So just go
and enjoy it!

Summary of Free Resources:
 teambuilding activities, exercises and icebreakers
 motivational and amusing posters
 file tools and materials
 puzzles, quizzes, multiple intelligence tests
 training models
 and much more too numerous to mention.

Site Home Address:
http://www.businessballs.com

Email Address:
ac@alanchapman.com




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15.   Business Marketing

Practical Business Strategies

There are 2 ways you can enjoy the Free offerings
on this site.

First you can pick from the many free previews of
training DVD’s on offer (possibly the biggest
collection in existence). Amongst my favourite titles are their
number one title, “Ouch! That Stereotype Hurts” and “More Than
a Gut Feeling”.

Second, you can subscribe to free trade magazines in both
professional subject areas like Human Resources and Sales and
Marketing, as well as in categories such as Education,
Government, Internet, and Transportation.

The free professional trade magazines include: Human Resource
Executive; Corporate Meetings and Incentives; Presentations;
Call Centre; and The Deal.

An offer you can’t refuse!

Summary of Free Resources:
 free video previews
 newsletter tips
 free magazine subscriptions
 management articles.

Site Home Address:
http://www.business-marketing.com

Email Address:
info@business-marketing.com




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16.   Business Simplification

Simple Really

This is Australian David Brewster’s
site devoted to ways of simplifying business.

This is what David says: “Cost reduction has been a central focus
in most businesses for many years now. Yet there is one hidden
area of cost which has rarely been addressed: complexity.
Complexity imposes its price on organizations as a whole and on
each individual within them: managers and staff and even
customers. The only way to deal with it is to focus more effort on
simplicity.”

When you register here you get a free toolkit including a meeting
planner, a busy manager’s complexity audit, a Make It Simple
poster, and a set of paperclip templates to keep the campaign
fresh in your mind.

Summary of Free Resources:
 ebook called Make It Simple: 100 Ways To Simplify Any
Business
 toolkit of materials
 monthly ezine.

Site Home Address:
http://www.businesssimplification.com.au

Email Address:
enquire@businesssimplification.com.au




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17. Business Training
Works

Inspire, Energize, Learn

For someone like me who likes to see lots of previews and free
materials before I buy, (to say nothing of the learning value),
this site from Business Training Works is heaven-sent. That’s
because there are two sets of free offerings: “Sample Materials”
and “Free Resources”.

In “Sample Materials”, you can get samplers of the following 4
products: Taming the Time Monster, The Communication Jungle,
Phrases for Perfect Telephone Calls, and The Manager’s Pocket
Guide To Motivating Employees. A great way to try before you
buy.

In “Free Resources”, it gets even better. There are lots of free
icebreakers, activities, quotes, and training guides. Plus a
whopping 383-page ebook on communication called Tongue and
Quill.

Just download and enjoy!

Summary of Free Resources:
 icebreakers and training activities
 office etiquette guide
 ebook on writing.

Site Home Address:
http://www.businesstrainingworks.com

Email Address:
info@businesstrainingworks.com




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18.   Changing Minds

How We Change What Others Think, Believe, Feel and Do

I am full of admiration for the author of this site, David Straker.
He’s compiled a huge resource of interconnected websites
covering the whole gamut of learning models and theories.

In David’s own words, he is first a learning junkie, hooked on the
thrill of discovery; second, an engineer who needs to connect
theory to practice, and thirdly a teacher who loves to pass on the
aha’s of what he knows.

The sites include: changing minds, creating minds, quality
toolbook, improvement encyclopaedia, and business articles.
They probably account for over 3000 web pages of industrial-
strength knowledge.

David apologises that his creations are done in his spare time. No
need to apologise, David. You’re what the web’s all about. Well
done!

Summary of Free Resources:
 forum
 blog (with nice references to his family and friends)
 huge collection of disciplines, techniques, principles, and
explanations.

Site Home Address:
http://www.changingminds.org

Email Address:
contactus@changingminds.org




www.managetrainlearn.com   Page 25 of 108     Get the MTL Experience!
19. Cite Human
Resources

Got a Query or a Question?
Ask it here for quick
answers.

The CiteMan Network is an Indian-based network dedicated to
management professionals & company lawyers. It features over
30,000 downloads and over 280,000 members worldwide and
over 500,000 discussion posts.

There are 5 areas to join: Human Resources, Sales and
Marketing, Finance, Operations, and Legal. I joined the Human
Resources and this gave me immediate access to 21 further
forums, including Employee Management, Forms, Formats and
Questionnaires, and Talk to Seniors. Interestingly, when I
checked last, the Talk to Seniors had the second highest post
with over 45,000 posts and nearly 10,000 threads.

You have to become a member to post and receive postings but
this is straightforward. The amount of posts and advice is huge
because of the large number of members. You could get pretty
well anything you wanted including advice, e-books, manuals,
presentations, and online mentoring.

Summary of Free Resources:
 forum
 blogs
 free advice

Site Home Address:
http://www.citehr.com/

Email Address:
info@citehr.com




www.managetrainlearn.com   Page 26 of 108   Get the MTL Experience!
20.   Customer Service Manager

Are You Being Served?

Customer Service Manager describes itself as “the web's leading
community for customer service professionals - bringing you
news, reviews, articles and resources to help improve customer
service worldwide!” It’s an e-magazine for Customer Service
Professionals.

There are tons of great information on this site. In a short visit, I
learned that the average European consumer spends 2 hours 3
minutes a week dealing with customer services; that people in
Poland are the most satisfied with customer service; and that
lengthy waiting times are still the top frustration of customers.

What else? Well, there’s a great free magazine and technical
document subscription service with 16 products offered. There’s
one of the biggest list of customer service articles I’ve seen. And
a series of useful aids, such as Customer Service Job
Descriptions, Tests, Surveys, and Scorecards.

Summary of Free Resources:
 magazine subscriptions
 articles on customer service
 topics

Site Home Address:
http://www.customerservicemanager.com/index.htm

Email Address:
info@customerservicemanager.com




www.managetrainlearn.com   Page 27 of 108      Get the MTL Experience!
21.   Customer Service Training

Customer-itis

This is the Telephone Doctor or Customer Service Training site.
Where you come when you’re sick of customers, perhaps?

No, seriously, it’s a smashing site run by Nancy Friedman, who’s
put together a library of video programmes on customer service.

On the link below, you’ll find 16 free previews of the videos.
They’re all hard-hitting, to the point, and expertly presented by
Nancy herself.

Amongst my favourites are: “Exploring the Rudeness Matrix”;
“Five Forbidden Phrases”; and “From Curt to Courteous”.

Summary of Free Resources:
 newsletter
 video previews.

Site Home Address:
http://www.servicetraining.com

Email Address:
info@telephonedoctor.com




www.managetrainlearn.com   Page 28 of 108    Get the MTL Experience!
22.   Discovery Health Channel

A Test of Your Communications Skills

If you’re into self-assessments, here’s a
true feast. You can get 31 free Basic Personality tests on this
site, ranging from Your Anger profile, through Communications
Skills, to Perfectionism, Procrastination and Type “A” Personality
tests. (They’re all taken from the Queendom site, so if you want
more of the same, pop over there).

Here’s an example of what you’ll face in one of the set, the Locus
of Control and Arbitration test.

The preamble explains: This test assesses your locus of control
orientation and your attribution style. "A locus of control
orientation is a belief about whether the outcomes of our actions
are contingent on what we do (internal control orientation) or on
events outside our personal control (external control
orientation)."

There are 10 statements with which you strongly disagree,
disagree, partially agree/disagree, agree, or strongly agree.

The first statement is: “Heredity determines most of a person’s
personality” and the last one is: “If you set realistic goals, you
can succeed no matter what”.

Now off you go!

Summary of Free Resources:
 free personality tests.

Site Home Address:
http://health.discovery.com/tools/assessments.html

Email Address:
info@discovery.com




www.managetrainlearn.com   Page 29 of 108     Get the MTL Experience!
23.   Double Black Diamond

Activities Galore

Christian Itin has created this page as a resource for those who
use activities in their practice. At the last count there were just
over 200 activities listed, but as he encourages visitors to add to
the list, it could be far more by now.

Some of the gems I discovered are: “Space Boots” which is a
game for teams on Mars who have to step over a lava stream
using just one pair of Wellington boots; and “Line Up According
to Number” which is what you tell a new team as they arrive on
day one. Of course, you don’t tell them what number you mean,
but in getting them to work something out for themselves you’re
halfway to getting the group working as a team.

With such a large and always-growing resource, it’s practically
impossible not to find really great games for any training project
you have in mind.

Summary of Free Resources:
 huge database of training activities.

Site Home Address:
http://www.geocities.com/dr_adventure/activitypage.html

Email Address:
citin@brockport.edu




www.managetrainlearn.com   Page 30 of 108     Get the MTL Experience!
24.   DWM Beancounter

We Count While You Manage

I’m a bit of a duffer where accounts are concerned
(thank goodness for a good accountant!), so a good
free course on all things accounting is right up my
street.

Dave Marshall’s Bookkeeping course fits the bill nicely. He has a
nice friendly, reassuring and conversational style. I don’t feel I’m
being talked down to and there’s no jargon.

There are 7 lessons in the course, covering stuff like Debits and
Credits, The General Ledger and Journals, and Financial
Statements.

As well as viewing this free course, you can also sign up for
Dave’s other courses (eg Special Journals; Payroll; and
Merchandise Inventory) as a guest and get the first lessons free.

There’s another great free service that Dave offers: links to free
business software. You’ll find links to the Open Office suite of
programmes; Onestep Accounting; Big E-Z’s free trial version;
Acemoney Lite; Checkmate Plus; Lazy8 Ledger; and many more.

All this should put you in your accountant’s good books!

Summary of Free Resources:
 free bookkeeping course
 links to free financial software.

Site Home Address:
http://www.dwmbeancounter.com

Email Address:
info@dwmbeancounter.com




www.managetrainlearn.com   Page 31 of 108     Get the MTL Experience!
25.   Easy Training

And You Think
Strawberries Are
For Eating!

Most management speeches tend to fall into two types: the
formal ritual, as in the awards presentation or retirement bash;
or the procedural, as in the annual statement to the board.

Prepare then to be captivated by a wonderful presentation from
James Lavenson to the American Marketing Association that fits
neither of these categories.

It’ll have you smiling to yourself one minute and nodding in
agreement the next. It works on many levels. It’s an astonishing
testimony to an inspiring leader, (Lavenson was president and
chief executive of the prestigious Plaza Hotel in New York); it’s a
great template for a superb presentation, (check out the almost
imperceptible presentation techniques that are used); and it’s a
unique learning experience.

(You guessed: I like it!)

Just read it. And just hope that you have a leader who can
similarly rise to the occasion next time he or she is in front of a
microphone!

Summary of Free Resources:
 articles
 customer service presentation script.

Site Home Address:
http://www.easytraining.com

Email Address:
info@easytraining.com




www.managetrainlearn.com    Page 32 of 108     Get the MTL Experience!
26. Empowering
Messages

Free Empowerment Chats

This is an uplifting site that should put you in a good mood. It’s
all about empowerment (aka positivity).

There are empowering stories, cartoons, a huge collection of
positive news stories, and some really inspiring articles.

But what is a bit special about this site is the collection of 83
empowering audio messages from some of the top positivity
speakers in the USA.

You’ll be able to listen to Jack Canfield on “The Power of Studying
Success”, Lisa Jimenez on “The Power of Conquering Your Fear”
and Greg Reid on “The Power of Now”.

Now, if that doesn’t brighten your day, there’s no hope for you!

Summary of Free Resources:
 audio messages.

Site Home Address:
http://www.empoweringmessages.com

Email Address:
zev@empoweringmessages.com




www.managetrainlearn.com   Page 33 of 108      Get the MTL Experience!
27.   Empower The Spirit

Encourage, Energize,
Educate, Elevate, Expand

Doug Kelley is a friend who
runs Empower The Spirit, a
website that offers leadership and people skills seminars and a
whole lot more besides.

For a start, there are some 20 free screensavers that you can
download with powerful motivational quotes. Then you can watch
Doug on video or listen to him on audio on subjects like Being A
Passive Manager.

Under Tools for Leaders, you can find a pot-pourri of really useful
material, ranging from team games like Maze, Triangles, and
Jigsaw Puzzle to assertive case studies, a Bill of Rights, tips on
public speaking, and a delegation worksheet.

If you have your own website, you can apply for one of Doug’s
Spirit Awards. And finally you can subscribe to Doug’s newsletter.
It’s called TLC. I thought that that stood for Tender Loving Care,
but in fact it is Train, Learn, and Care. I think Doug wants us to
believe it’s both.

Summary of Free Resources:
 screensavers
 training tools
 audio and video
 awards
 newsletter.

Site Home Address:
http://www.dougkelley.com

Email Address:
doug@dougkelley.com




www.managetrainlearn.com   Page 34 of 108    Get the MTL Experience!
28.   Entrepreneur

Make It Big In Business

The Entrepreneur website is the shopwindow for the
Entrepreneur magazine which is an American magazine sold off
line from most bookstalls and booksellers. As the title implies, it’s
aimed at start-up and home-based businesses and if it’s advice
you’re after, there’s heaps of it here.

For a start, there’s everything you could possibly need to know
on starting a business, from finding an attorney to engaging new
staff. There are ideas galore on what kind of business to make
money in, from home-based businesses to franchises. And
there’s a hand-holding guide to managing and growing your
business, from raising money to taking time off. As if all that
weren’t enough, there’s an A to Z encyclopaedia of small
business terms.

Now all you have to do is count your first million!

Summary of Free Resources:
 newsletters
 business tools
 calculators
 an A to Z of small business terms
 topics, features, and magazine.

Site Home Address:
http://www.entrepreneur.com

Email Address:
feedback@entrepreneur.com




www.managetrainlearn.com   Page 35 of 108     Get the MTL Experience!
29.   Everyone Negotiates

YIKES ,You’ve Got To Be Kidding

This is Peter Barron Starks’ site, which he calls:
“your premier resource for sharpening your
negotiating skills”. It’s not hard to see why.

There are lots of free resources here on
negotiating, including a test of your negotiating style, a monthly
newsletter, and incisive articles. But what caught my eye was his
list of over 60 short sharp negotiating gambits. They’ll catch your
attention too because they’re very much to the point and
memorable.

Who, for instance, would forget “YIKES You’ve Got to be Kidding”
which is about expressing surprise to your opponent, or
“Appealing to Mother Teresa” which is a cunning message for
help that only a hard-hearted person could refuse.

If these gambits don’t turn you into a powerful deal-maker, I’ll
eat my hat.

Summary of Free Resources:
 articles, newsletters and collection of negotiation gambits
 negotiating style self-assessment.

Site Home Address:
http://www.everyonenegotiates.com

Email Address:
info@pbsconsulting.com




www.managetrainlearn.com   Page 36 of 108     Get the MTL Experience!
30.   Executive Coaching Studio

Free E-Course for Executives

This is an executive coaching website run by Sean
McPheat. One of the free goodies on offer is a 5-
part email course called “The Top 5 Secrets of the
Most Successful Executives”.

The 5 parts arrive in succession in your email box and because of
Sean’s laid-back, friendly style are easy to read and easy to
absorb.

After the first part which is an Introduction, you get “Making
Things Happen”, then “Great Communication Skills are Part of
the Top Executive’s Armoury”, followed by “Understanding
Others” and ending up with “Seeking Good Counsel”.

Beats those long journeys to training courses!

Summary of Free Resources:
 articles, newsletter
 email course for executives.

Site Home Address:
http://www.executivecoachingstudio.com

Email Address:
sean@executivecoachingstudio.com




www.managetrainlearn.com   Page 37 of 108   Get the MTL Experience!
31.   Ezine Articles

Ezine Articles for Authors

I had to include an article directory in
this compilation simply because of the huge amount of material
you’ll find on any one of these sites. For me, the best article
directory by far is Ezine Articles, run by Christopher Knight.

This site is mind-bogglingly massive. Here are a couple of
statistics. It has over 100,000 articles (and probably growing all
the time). And over 25,000 authors (also probably growing all
the time).

What makes Ezine Articles the best of a big bunch is that it
doesn’t just allow anyone to stick any article on its site. It
reviews everything that it archives which means you’ll get only
good stuff. I’ve spent many a valuable hour or two here and
come away with ideas that would make my head burst.

In the business section, there are all the categories you could
wish for if you are looking to extend or update your knowledge,
including: Customer Service, Change Management,
Teambuilding, Presentation, Negotiation, Communication, and
Top 10 Tips. In the Self-Improvement section, you’ll find
Leadership, Time Management, Coaching, Goal Setting,
Motivation, and Creativity. The list just goes on and on.

See you in a couple of hours’ time!

Summary of Free Resources:
 massive article directory.

Site Home Address:
http://www.ezinearticles.com

Email Address:
info@ezinearticles.com




www.managetrainlearn.com     Page 38 of 108   Get the MTL Experience!
32.   Fast Company

How Smart People Work

Fast Company is one of the original business information
websites. I first came across it many years ago when the
Internet was still relatively small and it’s nice to report that it’s
still going strong.

Essentially, of course, Fast Company is a monthly business print
magazine that you can subscribe to. But on the site you can see
the current edition for free and read selected articles. You can
also browse their massive archive of past copies. But that’s
nowhere near all they do.

For a start, you can subscribe to some very useful newsletters.
The one I like most is Fast Take, which is a weekly roundup from
the Web. For those of us too busy to spend every day surfing.

Then, there’s the Fast 50 which are 50 portraits of businesses
that are writing the history of the future; a directory of
businesses in your area (States only unfortunately); and a series
of slide shows which includes: Six Jobs That Won’t Exist in 2016
(I’m OK, mine’s not there) and Top 10 Bosses From Hell.

All in all, a fast feast.

Summary of Free Resources:
 newsletters
 tools you can use
 the corporate shrink agony aunt
 portraits of the future
 slide shows.

Site Home Address:
http://www.fastcompany.com

Email Address:
pr@fastcompany.com




www.managetrainlearn.com    Page 39 of 108      Get the MTL Experience!
33.   Fenman

Your One-Stop Shop For All Your
Training Needs

Fenman is a UK company with a long and successful record of
creating training resources for management and personal
development. They are now a formidable presence on the Web.

The beauty of this site is that you can access all Fenman’s offline
products and at the same time instantly download free samples.

There’s so much information that if you downloaded everything
that’s available, you’d have a huge library of valuable material.

As an example, this is what I did. I clicked on just one of their 25
categories, Recruitment, Selection and Induction. That took me
to a page with 8 big products of which I was able to download
samples from 4. As a result I had free access to over 70 pages of
really excellent material including an exercise on Tackling
Bullying, How to run an Assessment Centre, an Induction Toolkit,
and an exercise on identifying employees with talent, called
Danger – Talent Zombies!

Thank you, Fenman!

Summary of Free Resources:
 huge range of training products with many free samples.

Site Home Address:
http://www.fenman.co.uk

Email Address:
service@fenman.co.uk




www.managetrainlearn.com   Page 40 of 108     Get the MTL Experience!
34.   First Steps Training

Put Life Back Into Your
Employees

I’m a sucker for new team games and I’ve included this site
because many of the free activities listed here I’d never come
across before.

For example, how about “The Great Mississippi Lizard Egg” or
“Moonball” or “Wampum” ? Even the names are original.

I won’t tell you what you have to do in these games (they’re far
too complicated). Just pop on over and try them for yourself.

Incidentally, First Steps Training also provides a (paid) service
where they will email you an exercise within 3 days to suit any
specification you give them.

Summary of Free Resources:
 team games.

Site Home Address:
http://www.firststepstraining.com

Email Address:
rbenson@firststepstraining.com




www.managetrainlearn.com   Page 41 of 108     Get the MTL Experience!
35.   Games2Train

Serious Training In a Game
Environment

Wouldn’t it be fantastic if we could get kids to be so enthralled
with learning that they missed mealtimes, TV and other
distractions? That’s the aim of Marc Prensky who’s authored a
book along these lines called “Don’t Bother Me Mom – I’m
Learning” and has created this website where the main form of
training is playing games.

There are 6 categories of games: Video games, Multiplayer
games, Certification games, Quiz shows, Flash games, and Phone
games. You can try out all of the categories if you have Flash
installed.

I gave Quiz show a go and chose Sexual Harassment as my
subject. I then got to choose who I wanted to be and who to play
against and the game started. The questions are the usual range
of multiple choice and true or false but the graphics, audio, and
design makes you really believe you’re on a TV quiz show. I
scored quite well and I certainly learnt.

Great fun! Could this be the way our kids really will learn?

Summary of Free Resources:
 samples of Flash-based training games.

Site Home Address:
http://www.games2train.com

Email Address:
info@games2train.com




www.managetrainlearn.com   Page 42 of 108    Get the MTL Experience!
36.   Get More Done

A Free Time Tabulator

In case you don’t know what a time
tabulator is, here’s one from Pace
Productivity. It’s a way of working out how
much time you spend on the 11 main areas
of your life: from employment, to family, sleep and TV and so on.

When you’ve allocated your weekly hours, you can see a pie
chart of how well you do compared to others. You can also enter
your ideal profile to see where you want to be.

In addition to the time tabulator, the site offers 10 time tamer
tips; some research into the top time wasters; and interesting
time management quotes.

That’s, of course, if you’ve got the time to read them!

Summary of Free Resources:
 time tabulator
 quotes, tips, and research on time management.

Site Home Address:
http://www.getmoredone.com

Email Address:
mark@getmoredone.com




www.managetrainlearn.com   Page 43 of 108    Get the MTL Experience!
37.  Harvard
Business School

Are These The Greatest Ever Business Leaders?

Here’s a run-down of 1000 of the greatest American business
leaders of the 20th century.

For non-Americans, there will be some unfamiliar names on the
list, but most people will recognize people like Elizabeth Arden,
Clarence Birdseye, Gilbert Colgate, and Hugh Hefner.

There are brief but fascinating bios of each leader. Did you know,
for example, that Thomas Watson of IBM brought out the
company’s first computer as early as 1952? Or that Henry J.
Heinz started peddling his family’s homegrown produce at the
age of 8?

Work hard and you might be in next century’s list!

Summary of Free Resources:
 biographies of 1000 business leaders.

Site Home Address:
http://www.hbs.edu/leadership/database/index.html

Email Address:
news@hbs.edu




www.managetrainlearn.com   Page 44 of 108    Get the MTL Experience!
38.   Harvey Mackay

Survive A Swim With the Sharks

There aren’t too many gurus in this list of the
top 100 Management and Personal
Development websites. But I keep a special
place for Harvey Mackay. It’s just that he tells such a good story.

If you want to know what I mean, read the articles on this
website. For a start, just like the titles of his books (one of which
“Swim With the Sharks Without Being Eaten Alive” is behind our
sub-heading above), the headings of these articles are
immediately grabbable.

There’s “The heart of education is the education of the heart”. Or
“Some squares are really sharp”. Or how about “Say thanks
before it’s just a memory”.

Then there’s the content. Many of these articles kick off with
fascinating stories of successful business leaders or managers.
(Harvey knows we’re all curious deep down). And then he draws
some universal truths out of these stories that help us take home
the message.

Finally, he’s just a great writer. You just have to read his stuff.
And he packs a big message in the shortest possible space. Yep,
I reckon you’ll learn a lot from this site. Enjoy!

Summary of Free Resources:
 management articles.

Site Home Address:
http://www.harveymackay.com

Email Address:
info@harveymackay.com




www.managetrainlearn.com   Page 45 of 108      Get the MTL Experience!
39.   Hello, My Name Is Scott

Stick Yourself Out There

In my review of this site, I was going to say
that a great future awaits Scott Ginsberg. And then I realised
that this isn’t true. He’s already got a great present!

OK, Scott is still young, but he has already written 7 books,
launched his own interactive TV, is a regular columnist, has a
suite of websites, and has made a brand out of a nametag.
(Apparently he also has a nametag tattooed on his chest.)

The theme behind Scott’s ideas is Approachability. It underlies
his Hello, My Name Is Scott website. Here you’ll find what must
be the biggest selection of articles related to Approachability
anywhere. There are over 700 of them.

Many of Scott’s themes really chime with me. One of them is the
idea that you shouldn’t have customers; you should have fans.
Another is his comfort around using modern technology to build
customer relations.

If you can’t get enough of Scott, check out his videos on
www.nametagtv.com and his consultancy work on
www.rentscottsbrain.com .

Summary of Free Resources:
 over 700 articles
 videos

Site Home Address:
http://www.hellomynameisscott.com/

Email Address:
scott@hellomynameisscott.com




www.managetrainlearn.com   Page 46 of 108   Get the MTL Experience!
40.   Human Links

The Only Indian Portal On
HR Development

This is a lovely Indian website that provides a wide range of
services for human resource professionals.

Amongst the many free goodies on offer here (along with the
articles, links, forum, news and jobs) are a wide set of
personality tests, a wide range of managerial tests (eg Manager
in a Fix), a range of audits, (from training needs to climate,
thinking skills to job satisfaction) and some general knowledge
tests.

Wherever you are, use it.

Summary of Free Resources:
 management articles
 tests
 forum.

Site Home Address:
http://www.humanlinks.com

Email Address:
query@humanlinks.com




www.managetrainlearn.com    Page 47 of 108   Get the MTL Experience!
41. Human Resources:
Aboutus

Free Learning Styles Test

This is a lovely site. It’ll introduce you to the concept of
Accelerated Learning for both adults and children and offers a
free Personal Learning Style test based on the theory of Howard
Gardner that each of us has one of 8 intelligences. (Linguistic,
Mathematical, Visual, Musical, Inter-personal, Intra-personal,
Bodily, and Naturalistic).

There are 35 questions in the test which is very well-designed
and shows the effect of your answers as you proceed. The
questions are all straightforward, eg “I keep a personal diary”
and “I am a good talker with a well-developed vocabulary”.

I know that I am linguistic and so was curious to see whether the
test would come out right. It did!

Summary of Free Resources:
 learning style profile.

Site Home Address:
http://humanresources.about.com

Email Address:
info@humanresources.about.com




www.managetrainlearn.com    Page 48 of 108   Get the MTL Experience!
42.   Images of One

There Is Nothing You Cannot Be,
Do or Have

I have a bit of a soft spot for David Cameron’s Images of One
website as this was the place I made the jump from
understanding personal development to understanding spiritual
development.

This site may well do the same for you. It’s full of material that
will help you understand your true nature as a spiritual being and
use that knowledge to make your life more rewarding and
successful.

There are wonderful articles on Abundance; Body, Mind and Soul;
and Life Situations. Plus great samplers of David’s ebooks, “This
Book Will Finally and Certainly Get You Rich” and “A Happy
Pocket Full Of Money”; working downloads of David’s life
transforming software; and audio tracks from his Everyday
Lifesaver CD.

It may well be that you’re not at the stage I was when I came
across this website. In which case, bookmark it. But if not, get
ready for a life-changing experience.

Summary of Free Resources:
 articles, forum, newsletter
 free ebooks
 software downloads
 audio tracks.

Site Home Address:
http://www.imagesofone.com

Email Address:
corporate@imagesonfone.com




www.managetrainlearn.com   Page 49 of 108    Get the MTL Experience!
43.   Institute of Silly and Meaningless Sayings

Bullshine Generator

Here’s some light relief, albeit with a serious
purpose. It’s the website of the Institute of Silly and
Meaningless Sayings (author unknown but probably someone by
the name of R Pottinger!)

Part of the spoof is that it is set up as a legitimate institute and
thus lampoons some professional institutes that take themselves
far too seriously. For example, you can become a member of the
institute and learn about the institute’s history and purpose.
There’s a coat of arms (motto: Back to Quo Vadis), roll of honour
and list of “bored” members.

The purpose of all this fun is to highlight some of the silly things
we do and say in the workplace. There’s a swipe at management
models, a list of hilarious workplace clichés, a Bullshine generator
for producing management speak, and a Babel translator telling
you what various professional people really mean behind the
words they say.

For a flavour of each of these, here’s my favourite cliché: “He
was in and out like a yo-yo”; my favourite bullshine phrase: “Has
anyone seen my random data-stream analyser?”; and my
favourite pirate curse: “What care I, thou plump, black-spotted
pigeonfoot!”

Odd, but great fun.

Summary of Free Resources:
 bullshine generator, ISMS curser, ISMS Babel translator
 carparktivity stickers.

Site Home Address:
http://www.isms.org.uk

Email Address:
Isms2002@btinternet.com



www.managetrainlearn.com   Page 50 of 108     Get the MTL Experience!
44.   Leadership
Now

Building A
Community of
Leaders

There are a number of familiar features on this site such as
leadership quotes, articles and a newsletter.

But there are 2 features that make this site just a little bit
different. For a start, there’s a feature called Leadership Minute.
This is a series of short one-minute reads on leadership subjects.
They include: “Thirteen Mistakes of Leadership” and “First Class
Noticers”.

The other valuable feature is a reading room where you can read
excerpts from some of the best management books around. They
include: Brian Tracy’s “The 100 Absolutely Unbreakable Laws of
Business Success” and Blaine McCormick’s “Ben Franklin’s 12
Rules of Management”.

Take a daily dip.

Summary of Free Resources:
 leadership articles
 newsletter
 book excerpts.

Site Home Address:
http://www.leadershipnow.com

Email Address:
comments@leadershipnow.com




www.managetrainlearn.com   Page 51 of 108    Get the MTL Experience!
45.  Leadership
Tools

A Free Thank you

Here’s something free that nobody else offers! An ecard message
service for team members who’ve done a good job or who need
cheering up on a tough assignment.

This site gives you 20 ecards to choose from. There’s one on
Achievement, Integrity, Great Job, down to Well Done. All you
have to do is jot down who you want to send the card to with
your message, and bingo! off goes the card.

It might be a bit cheesy for some, but there’s no excuse any
more for not letting your people know how much you appreciate
them!

Make sure you check out all the other free items on this site,
such as a free copy of Oliver Swett Marden’s success book,
“Pushing To The Front”, interviews with top leaders, ezine, and a
range of leadership tools.

Summary of Free Resources:
 success ebook
 tools for leaders, eg business planning toolkit
 coaching course
 articles and quotes
 teambuilding exercises
 ecards.

Site Home Address:
http://www.leadership-tools.com

Email Address:
info@leadership-tools.com




www.managetrainlearn.com   Page 52 of 108    Get the MTL Experience!
46.   Leader-Values

Valuing Leadership

This is a very useful site. It’s been put together
by Mick Yates and is built around the idea of 4
E’s of leadership: Envision, Enable, Empower,
and Energize.

You can watch various slide shows explaining this framework and
learn how they apply to 5 leaders of the 20th century, including
Gandhi and Pope John XXIII.

On top of all this, there are 300 themed articles on leadership,
350 links, 200 magazine features, 400 book references, and 500
quotations.

Now that should keep you quiet for a few days!

Summary of Free Resources:
 slide shows
 leadership self-assessment
 leadership articles
 quotations
 book references.

Site Home Address:
http://www.leader-values.com

Email Address:
webmaster@leader-values.com




www.managetrainlearn.com   Page 53 of 108     Get the MTL Experience!
47.   Lessons in Lifemanship

A Course in Lifemanship

This is an interesting site in which Bryan Bell
attempts to explore what the meaning of
lifemanship is.

Bryan says that Lifemanship is like seamanship. Just as
seamanship is defined as the ability to navigate the seas, so
lifemanship is about navigating human relationships. It’s about
getting the skills that strengthen our relationships, making them
more enjoyable for us and avoiding the self-defeating actions
which make life a struggle.

The course is split into 7 parts, including: How to improve
relationships; how to get a job; how to find potential employees;
and how to share success and motivation.

It’s like a compass to sail the seas of life (groan!).

Summary of Free Resources:
 online course.

Site Home Address:
http://www.bbll.com

Email Address:
bbell@bbll.com




www.managetrainlearn.com   Page 54 of 108      Get the MTL Experience!
48.   Lumosity

Reclaim Your Brain

This site offers a brain training programme
consisting of engaging mental workouts
developed by some of the leading
neuroscientists in the UK. As a taster, you can take a free trial.

The free programme takes you through a complete brain fitness
course covering 30 sessions. Each session consists of up to 5
games, including Birdwatching, Speed Match, Word Bubbles,
Monster Garden, and Lost in Migration. These test your attention,
memory, cognitive control, and processing speed.

It’s great fun, superbly put together, and, it is claimed, has direct
benefits in clearer and quicker thinking, increased awareness and
alertness, and elevated mood.

Yep, I feel brighter already.

Summary of Free Resources:
 brain fitness programme

Site Home Address:
http://www.lumosity.com/

Email:
info@lumosity.com




www.managetrainlearn.com   Page 55 of 108     Get the MTL Experience!
49.   Management Help

Free Management Library

I first came across this website some years ago
when there was little else on management
development on the web. I was astounded then
and still am now. It’s an amazing resource, the
work of one man, Carter McNamara.

Carter calls the site a “complete, highly integrated library of
management material”. And it’s hard to argue with that.

There doesn’t appear to be anything left out. It covers everything
in business from A, Advertising and Promotion, to Z, well V,
Volunteers. (By the way, it has a bias towards non-profit
organisations.)

Let’s see what happens when you explore one topic, say Group
Skills. You start with an introduction and a set of links to outside
sites. Then you move through Icebreakers and Group Matters, to
General Resources and Related Library Links. And of course when
you go elsewhere you have other links to explore.

It’s a real web of information, a true management help.

Summary of Free Resources:
 encyclopaedia of management.

Site Home Address:
http://www.managementhelp.org

Email Address:
jalnes@mapfornonprofits.com




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50.   Manager Wise

To Work is Human, To Manage Divine

This is nothing short of a management supersite.

Where to begin? Well, there’s a massive collection of articles in
the Knowledge Bank, neatly categorised into sections such as
Coaching, Culture, Innovation, Motivation and so on. The one I
checked on Motivation has some really well-chosen subjects,
such as “Climbing the Mountain on your Terms” and “Feedback is
the Breakfast of Champions”.

Then there’s an A to Z glossary of management terms. For
devilment, I selected “Q” and got “Quick Ratio” and “Quality of
Work”.

There are also links to universities, business schools,
management publications, portals, and employment law sites
around the world.

As a bonus, you can buy the T-shirt with that slogan on (“To
Work Is Human, To Manage Divine”) and hand it out to your
delegates on your next training course.

Summary of Free Resources:
 massive collection of management articles
 links to over 100 online management magazines, institutes,
telephone directories, research sites
 links to international sites giving details of employment law
 glossary of management terms.

Site Home Address:
http://www.managerwise.com

Email Address:
admin@managerwise.com




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51.   ManageTrainLearn

Free Software Downloads

I hope you’ll forgive this bit of self-indulgence since this is our
site.

ManageTrainLearn (MTL) focuses on the 20 skills that you need
for professional and personal success in the 21st century. They
range from Appraisal and Assertiveness to Teambuilding,
Thinking Skills, Time Management and Training Skills.

To help you and your organisation learn these skills, MTL
provides a range of digital products from this site, including Mini-
Courses, E-Manuals, Management pocketbooks, 1-day Course
Plans, and E-Courses.

You can download free evaluation versions of all these products
from the site and enjoy them without limit at your leisure.

And, of course, you can also download the latest version of this
book, Manage, Click, Learn!

Summary of Free Resources:
 digital downloads
 prize quiz
 newsletter
 articles.

Site Home Address:
http://www.managetrainlearn.com

Email Address:
eric@managetrainlearn.com




www.managetrainlearn.com   Page 58 of 108      Get the MTL Experience!
52.   Marshall House

Your Free Daily Affirmation

This site is run by Jeanie Marshall and
each month of the year she offers a theme which is then
translated into a daily affirmation. For example, in the week I
checked it out, the theme was Balance, and the affirmation for
the day was “I act with purposeful awareness of equanimity and
balance.”

It’s a nice way to do some useful self-improvement each day
and, the best bit is, it’s free.

Other resources on this site include Jeanie’s guided meditation
tapes. When I looked, the two available were: A Meditation for
Centering which lasted 12 minutes and Your Source of
Abundance which lasted 27 minutes.

Peace and prosperity be with you!

Summary of Free Resources:
 daily affirmation
 3 monthly ezines
 online guided meditations.

Site Home Address:
http://www.mhmail.com

Email Address:
mhmail@earthlink.net




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53.   mftrou

Your Free Daily Affirmation

Initially I puzzled over what the name of this website meant until
I realised it stood for Management For The Rest Of Us. (I know, I
should have read the logo!)

The site is the brainchild of Lyndsay Swinton. The main body of
the site is a range of really good articles on topics from Decision
Making to Management Models to Work Life Balance. There’s also
a section on Management Gurus, Resources, What’s New? and a
set of Products.

There are two more reasons I like this site. One, Lyndsay has a
nice line in humour. For example, the article on the Johari
Window is sub-titled Why Cigarettes and Alcohol Can Increase
Your Personal Effectiveness (read it if you want to know why).
And two, this site was put together with Site Build It, Ken Evoy’s
basic but perfectly acceptable website builder.

Well done, Lyndsay!

Summary of Free Resources:
 free monthly management tips
 a quick and easy guide to management gurus
 hidden gems, eg Buzzword Bingo

Site Home Address:
http://www.mftrou.com/index.html

Email Address:
info@mftrou.com




www.managetrainlearn.com   Page 60 of 108    Get the MTL Experience!
54.   Mind Power System

Free Relaxation Programme

This is one of the websites of Jose Silva,
founder of the Mind Power System. If
you’re interested in getting more out of
your subconscious mind and reaching a
truly relaxed creative state of awareness,
this is the site to come to.

The free part of the programme is a 9-part email course which is
the result of Jose Silva’s 25-year research into how human
beings can reach their full potential. You’ll learn how to reach
deep levels of meditation like a Buddhist monk, pull creative
ideas out of thin air, and accelerate your own healing.

Plus, you get a free 30-minute mp3 audio programme called
“How To Reach The Alpha Level”. This programme shows you
how to reach the alpha level of relaxation, an optimal state of
being in which your right and left brains are working together
and you are in a state of total, creative and deep relaxation.

Go on, open up your mind, and discover possibilities you never
imagined!

Summary of Free Resources:
 mp3 relaxation programme
 email course.

Site Home Address:
http://www.silvaultramindsystem.com

Email Address:
support@silvaultramindsystem.com




www.managetrainlearn.com   Page 61 of 108    Get the MTL Experience!
55.   MIT OpenCourseware

Sloan School of Management

When it first announced that it was opening up all its course
material free to the world, the Massachusetts Institute of
Technology made newspaper headlines. Now a few years on,
here are the results: MIT Opencourseware.

This is how it works. There are some 34 departments ranging
from Aeronautics to Writing Studies. The most relevant to anyone
interested in business is the Sloan School of Management with
over 100 programmes.

Programmes are courses run in any particular semester. Let’s
take as an example “Practical Leadership”. What you’ll get on this
course is a syllabus, calendar, reading references, lecture notes
and assignments, both in pdf. What you don’t get, obviously, is
the actual lessons.

It’s up to you how you might use this information. You could be a
trainer and use the plan as a structure for your own courses. Or
you could use the references as the basis for your own self-paced
learning. It’s up to you.

Other programmes of interest to managers are: Advanced
Managerial Communication; Listening to the Customer;
Negotiations and Conflict Resolution; and Communications for
Management. Now you can turn yourself into a MIT graduate!

Summary of Free Resources:
 online courses
 trainer’s resources.

Site Home Address:
http://ocw.mit.edu/OcwWeb/web/home/home/index.htm

Email Address:
info@ocw.mit.edu




www.managetrainlearn.com   Page 62 of 108   Get the MTL Experience!
56.   mp3motivators

Free mp3 programme

This site supplies the top audio programmes
from the world’s best personal development
speakers.

The free gift offered on the site comes when
you recommend the site to a friend. When I did this, the free
mp3 I got was Bob Proctor and Jim Rohn talking about Goal-
setting. It lasts all of 25.45 minutes and can be played straight
from your PC or an mp3 player.

Considering what you’d pay to hear either of these two speakers
in person, that’s not a bad deal!

Summary of Free Resources:
 motivational mp3s
 free copy of As A Man Thinketh by James Allen.

Site Home Address:
http://www.mp3motivators.com

Email Address:
info@mp3motivators.com




www.managetrainlearn.com   Page 63 of 108     Get the MTL Experience!
57.   National School Board Association

Professional and Leadership Development

This site contains a useful professional and
leadership programme.

Although it’s aimed at school governing bodies, the lessons have
universal appeal to managers and leaders in any organisation.

There’s good stuff on the qualities that make up a leader, the
different ways to communicate, and quite a big section on
dealing with conflict.

Maybe they have something in mind?

Summary of Free Resources:
 leadership course.

Site Home Address:
http://www.nsba.org/sbot/toolkit/PandLDev.html

Email Address:
itte@nbsa.org




www.managetrainlearn.com   Page 64 of 108      Get the MTL Experience!
58.  Negotiation
Enterprises

Empowerment Through
Negotiation

Here’s a tricky negotiation skills test called “So You Think You
Know How To Negotiate?”

There are just 7 questions and you’re given 5 minutes to
complete them. All the questions are case studies.

The first case is as follows: “A client walks into your office and is
exceedingly angry and difficult to talk to. How do you approach
your client so as to make your meeting as productive as possible?”

You have 5 possible options for each answer.

After submitting your answers, you get the correct versions and a
rationale, which is quite instructive.

Summary of Free Resources:
 negotiating skills test.

Site Home Address:
http://www.sabonline.com

Email Address:
info@sabonline.com




www.managetrainlearn.com   Page 65 of 108      Get the MTL Experience!
59. Negotiator
Magazine

The Most Comprehensive Resource On Negotiating Today

This is probably the biggest database of negotiating material on
the web. It’s absolutely massive. And it’s all the work of one
man, John Baker.

John has compiled everything to do with negotiations ranging
from Crisis Negotiation to Gender Negotiation to Salary
Negotiation and Travel Negotiation. There’s no fee so it’s a
resource you can wander around at will.

One feature that took my eye was a page on Outstanding
Negotiations in which readers are asked to submit their
nominations for the best negotiating performance ever carried
out. Two entries are currently topping the list. The first was what
John calls the King Solomon Maternal Claims Dispute, in which
King Solomon had to choose between two women who claimed to
be the mother of a baby boy. The second is the Louisiana
Purchase by James Monroe and Robert Livingston in 1803, in
which these two men doubled the size of the USA overnight for
the price of $15 million.

Cheap at twice the price!

Summary of Free Resources:
 huge database of negotiating material.

Site Home Address:
http://www.negotiatormagazine.com

Email Address:
editor@negotiatormagazine.com




www.managetrainlearn.com    Page 66 of 108   Get the MTL Experience!
60.   New Conversations

The Seven Challenges

This is Dennis Rivers’ site which he
calls a cooperative communication
skills community. He offers a range of free ebooks, articles and
exercises to help visitors communicate more creatively,
successfully, and compassionately; to encourage dialogue and
resolve conflict; and to build a more co-operative life at home
and work.

There are 5 free ebooks:

The Seven Challenges written by Dennis himself. It goes into
subjects such as Listening; Expressing yourself clearly; and
Focusing on learning.

Compassionate Listening by Gene Knudsen Hoffman, which
explores how to transform conflict

Human Becoming, an anthology of works by David Richo on our
journey toward becoming whole and human, (look out for his
excellent affirmations on overcoming fear)

The Geometry of Dialogue, again by Dennis, which uses
mandala-like flow charts to map and facilitate human interaction.

Summary of Free Resources:
 communication skills ebooks
 a set of resources on forgiveness, including a bumper sticker.

Site Home Address:
http://www.newconversations.net

Email Address:
comments@newconversations.net




www.managetrainlearn.com   Page 67 of 108    Get the MTL Experience!
61.   Office Diversions

The Productivity Reduction Discovery
Centre

Don’t tell your boss the subtitle for this site or he/she will
seriously think you’re wasting your time here. However, if you do
get caught, then just quote the subtitle on the home page, which
says: “Important survey reveals long-term medical importance of
active on-the-job stress reduction”.

Because that’s what this site will do for you: reduce your stress
and give your fun hormones a real boost. There are tons of great
material here: office jokes galore; lists of phobias; games of
concentration; world clockwatching; office pranks; timewasters;
2035 headlines (eg “Ozone created by electric cars now killing
millions in 7th largest country in the world, California”); brain
twisters, and jigsaw puzzles.

When a bit jaded, I’ve often whiled away a half-hour doing a
jigsaw puzzle on this site and come back to my duties refreshed.
(Really!) Perhaps the first of the 10 Office Commandments on
this site is reason enough to play around here from time to time:
“Thou shalt have no other life beside work”!

Oh, and in case your boss does catch you looking at this site,
there’s a panic button called Yikes It’s The Boss which will take
you to a page on… well find out for yourself!

Summary of Free Resources:
 jokes, games, pranks, puzzles on office working
 forum
 poll
 free office clipart.

Site Home Address:
http://www.officediversions.com

Email Address:
info@officediversions.com



www.managetrainlearn.com   Page 68 of 108    Get the MTL Experience!
62.   Patricia Fripp

Confessions of an Unashamed Relentless Self-
Promoter

Patricia Fripp is an award-winning coach and
speaker, and by her own admission, an unashamed
relentless self-promoter.

I don’t mind that because I like her style and tone and enjoy
what she offers.

For example, she has a huge list of articles covering the whole
raft of management and personal development topics. For
example, in Presentation skills, she offers “Put Your Audience in
the Opening” (good advice); in Marketing Skills, she offers
“Power Pitching”; and in Leadership, she offers “Make Your
Presentations Fun”.

But there’s more free stuff on this site. There’s a whole set of
videos taken from Patricia’s presentations. Try “Life is a series of
Sales Situations” for starters. Or how about “The Story Behind
Awesome Storytelling”. And what better than “Quantum Leap
Performance”?

You certainly get your money’s worth here. After all, it’s free!

Summary of Free Resources:
 management articles
 ezines on public speaking and business
 videos of presentations.

Site Home Address:
http://www.fripp.com

Email Address:
pfripp@fripp.com




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63.   Penn State Psychology

What Do You See?

If you’ve ever been on a personal
development programme, the chances
are you’ve been shown an ambiguous
picture showing 2 images which change
according to how you look at them. Some
trainers use the famous “old hag-young
queen” image (see right). Others use the
Necker cube. And others mix numbers
and letters as in the “Is it 13 or B?”
picture.

This site has a huge number of links to different optical illusion
sites (though, being rather old, some of the links are now dead).

You’ll find the 3 just mentioned plus other well-known ambiguous
illusions such as the Eskimo/Indian chief; the rabbit/duck; and
the facing vases/faces.

They’re fun to play with or just to work out for yourself. And you
can use them in a wide range of change programmes as great
icebreakers, or quick power learning interludes.

Summary of Free Resources:
 optical illusions.

Site Home Address:
http://psych.la.psu.edu/clip/Perception.htm

Email Address:
Acp103@psu.edu




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64.   People Alchemy

Hubble, Bubble…

The guys at People Alchemy claim
that, if you’re a manager who’s
stuck, overwhelmed, making
mistakes, or under pressure (OK, OK, who isn’t?), then you don’t
need training. You need answers.

And their answer is their online (and offline if you want) portal of
over 100 topics on management with lots of information on each.

It’s a great resource and they offer a Free Trial for 15 days. This
enables you to access the full version and wander all over the
place, using their search facility or just going where the mood
takes you.

Everything possible is included from 360 Degree Assessments to
Diversity, Empowerment to Violence and Aggression. Everything
I saw was superbly written and presented. A nice touch was also
that you can bookmark pages and add your own notes.

When my 15 days were up, I was quite disappointed. I would
have been quite keen to sign up. The other thing that impressed
me was that they offer the portal free to charities – just because
they want to!

Summary of Free Resources:
 refreshingly different leadership manual.

Site Home Address:
http://www.peoplealchemy.co.uk

Email Address:
enquiries@peoplealchemy.co.uk




www.managetrainlearn.com   Page 71 of 108     Get the MTL Experience!
65. Personal
Development

Homespun Philosophy

If homespun philosophy is your thing (and I have to confess to a
certain weakness in this neck of the woods), then you’ll love
Chuck Gallozzi’s articles and free ebook “Roadblocks to
Happiness” on this site.

There are nearly 250 articles to choose from, neatly arranged in
A to Z fashion according to personal development themes. So we
start with Abstinence, move on to Change and Complaints, steer
right through Learning and Leaders, and end up with Wisdom
Words and Worry.

As an example of the folksy nature of these writings, here’s the
subheading to the article on Wisdom: “Some folks are wise, and
some otherwise”.

Aaah. Say goodnight, John-Boy!

Summary of Free Resources:
 articles and ebook
 free My Life Planner software.

Site Home Address:
http://www.personal-development.com

Email Address:
stevemoor@personal-development.com




www.managetrainlearn.com   Page 72 of 108   Get the MTL Experience!
66.   Philip Humbert

Coaching to Achieve Your Goals and Live Your
Dreams

Dr Philip Humbert is my kind of guy. He’s a
coach who says he’s never worked in his life:
what he does couldn’t be described as work in the conventional
sense. He does things that bring him joy and contribute value to
others.

I suppose there’s no better definition of a trainer or coach than
when he says: “I love to pass on what I've learned and help
others enjoy their own brand of success.”

Philip shares a lot of his philosophy and ideas on this website of
his. The free goodies include 3 free e-books: Goal-Setting 101;
Personal Eco-Systems; and Making Money, Creating Wealth;
audio tapes; quips and quotes; and top 10 lists.

One of the best features is Philip’s newsletter and you can get
copies for every month back to 2002.

Oh, and I also like Philip because the most important stuff on his
bio is his dog, Kodiak.

Summary of Free Resources:
 3 e-books
 audio tapes
 hundreds of quips and quotes
 newsletter archive.

Site Home Address:
http://philiphumbert.com

Email Address:
coach@philiphumbert.com




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67.   Pinetreeweb

Learning about Leadership

Right, let’s just explain. This is a site
about Boy Scouting. But the section on
Scout Leadership (look for the link to
Leadership Development: History, Theory
and Resources) is so straightforward and uncomplicated (no
management speak here) that it’s worth using for any other kind
of leadership training such as business leadership.

You’ll get a no-nonsense approach to “What is Leadership?”; “The
Tasks of Leadership”; and “The Skills of Leaders”. You’ll find out
what Values really are all about. And you’ll learn how to pass on
the skills of problem-solving, whether it’s how to make a fire
when stranded in a forest, or how to use a map and compass to
find your way home.

And once you’re finished, you could maybe apply for your badge!

Summary of Free Resources:
 refreshingly different leadership manual.

Site Home Address:
http://www.pinetreeweb.com

Email Address:
lporans@texas.net




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68.   Positive Club

Free Inspirational Books

If you’re really interested in personal self-
improvement, then this site will shower you with great
motivational literature, including some classic self-improvement
books.

You can get Napoleon Hill’s “How to Overcome Failure and
Achieve Success”, Kahlil Gibran’s “The Prophet” and Wallace
Wattles’ “The Science of Getting Rich”. And many more besides.
All free.

In addition, there’s a lovely relaxing slideshow from Kahlil
Gibran, a really neat little positive boost trick that only a
computer can deliver, Emile Coue’s relaxation formula that’s a
must whenever you’re feeling down, a free 7 Eternal Laws CD,
and a massive dictionary of self-affirming quotations from
Abundance through to Youth.

Now if none of these don’t put you on cloud nine, there really
isn’t any hope for you!

Summary of Free Resources:
 self-improvement ebooks
 positive boost
 tests and quizzes
 inspirational slide show from Kahlil Gibran
 relaxation formula
 dictionary of self-affirming quotations.

Site Home Address:
http://www.positive-club.com

Email Address:
info@positive-club.com




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69.   Presentation Helper

Help For All Your Presentation Needs

I’ve seen quite a few sites that promote
presentation skills but this is my favourite.

Where to begin?

Well, first off, there’s some great advice on how to deliver your
presentation, told in an easy-to-read, conversational style. Topics
include What to Wear and Dealing with Investors.

Then there’s a range of free excellent Powerpoint templates
under different headings such as business templates, seasonal
templates, and a template builder. There are also quick links to
the free Powerpoint viewer and trial version of the real thing.

Next you’ll find a collection of famous speeches and examples of
what to say on special occasions such as weddings, funerals, and
retirements.

Finally, a really interesting forum, from which you can see some
of the presentations that people have made, including “The Life
of a Potato”, “Ancient Egyptian Mummification” and “The Future
of the Pork Sausage Market”.

Summary of Free Resources:
 slideshows
 advice from famous presenters
 templates
 speeches
 sound clips

Site Home Address:
http://www.presentationhelper.co.uk/

Email Address:
editor2007@presentationhelper.co.uk




www.managetrainlearn.com   Page 76 of 108       Get the MTL Experience!
70.   Proven Models

Models on the Cat Walk

Although Provenmodels is primarily a resource
for researchers and students, it can also be of
value to those who want to develop their
knowledge of management ideas.

It comprises a collection of 64 management models which can be
accessed by a search of the model name, the author name, or
the topic. Alternatively, you can browse the model book.

In the top ten of models are favourites like Maslow’s Hierarchy of
Needs, Theory X and Y, and Fayol’s 14 Principles of Management.

The models themselves are displayed graphically with details of
their characteristics, descriptions, pros and cons, and references.
You can add your own comments.

Summary of Free Resources:
 collection of management models.

Site Home Address:
http://www.provenmodels.com/

Email Address:
customer_service@provenmodels.com




www.managetrainlearn.com   Page 77 of 108    Get the MTL Experience!
71.   Reactive 360

All-Round Feedback Software

360 degree feedback is an appraisal report generated by
compiling the perspectives of a number of selected raters,
typically the person being appraised, their manager, their team,
and their peers.

On this site, you can access some extraordinary software that
will automate this process and as a way of getting to know how it
works, you can experience the process for free.

This free system includes 3 questionnaires, text questions,
scored questions, and graphical as well as text reports. There’s
also a help manual.

The software is cool and although there is a fuller version costing
£50, for any small business, I would imagine this is all that is
needed.

Summary of Free Resources:
 360 degree feedback software

Site Home Address:
http://www.reactive360.com/index.html

Email:
Enquiries@reactive360.com




www.managetrainlearn.com   Page 78 of 108    Get the MTL Experience!
72.   Refresher

Brain Food for
Business

This is the site of the CEO Refresher.

Its chief claim to fame is its massive archive of over 1700 articles
on all things management.

There are 47 categories, ranging from the Art of Management to
Creative Leadership, The Marines Are Coming (ie the leadership
principles of the US Marine Corps) to Strategic Planning.

There’s even one category called “Interestingness” with an article
on “Riches” and one on “The Second 10 Commandments”.

Now, that’s interesting.

Summary of Free Resources:
 huge database of management articles
 big database of quotes.

Site Home Address:
http://www.refresher.com

Email Address:
vfr@sympatico.ca




www.managetrainlearn.com   Page 79 of 108     Get the MTL Experience!
73.   Robin Sharma

The Monk Who Sold His Ferrari

I don’t believe that Robin Sharma is
for one second the monk who sold his Ferrari, but as the name of
his best selling book, that’s the person I’ll always think he is.

Robin Sharma is the ex-lawyer turned motivational speaker who
has created a brand out of himself and uses this to promote a
wide range of business and personal development material. You
can’t help getting infected by Sharma’s enthusiasm and success
aura. Everything he touches seems to turn to gold.

The chief free resource on this site is a collection of audio
podcasts. In all there are nearly 40 broadcasts in the archive,
ranging from Lessons on Leadership from U2 to The Five Forms
of Wealth to Ambidextrous Leadership and Be A Renaissance
Person.

These will really motivate you as you walk or drive along.

Summary of Free Resources:
 free podcasts.

Site Home Address:
http://www.robinsharma.com

Email Address:
al@robinsharma.com




www.managetrainlearn.com   Page 80 of 108   Get the MTL Experience!
74.   Roger Dawson

Power Negotiating Institute

Roger Dawson was one of the first speakers
I ever heard on the subject of Negotiating
Skills. He’s practical, entertaining, and tells a
very good story.

This site will show you Roger in action both on audio and video.
Plus, you’ll also get a set of 23 articles on power negotiating,
including: “Ask For More”, “Flinching”, and “Money is not as
important as you think”.

Summary of Free Resources:
 audio and video excerpts
 articles on negotiating.

Site Home Address:
http://www.rdawson.com

Email Address:
dawsonprod@aol.com




www.managetrainlearn.com    Page 81 of 108      Get the MTL Experience!
75.   Ron Kaufman

Uplifting the Power of Service Worldwide

Ron Kaufman must surely be the most
dynamic advocate of customer service in
the world. He has reached more than 3
million people with his high-energy and high-content
presentations.

He has two websites: his own at ronkaufman and his customer
service college at Up Your Service.

Both sites will give you access to some of Ron’s excellent free
material. There are great videos which will show you why Ron is
such a draw when presenting. There are audio presentations with
intriguing titles such as “How to make a wrong customer feel
right”. There are 2 really creative Powerpoint slideshows called
Service With a Smile and Up the Loyalty Ladder which you can
download. And, as if this wasn’t enough, a free Customer Service
Training Library.

Summary of Free Resources:
 videos and audios on customer service
 Slideshows
 Articles and tips

Site Home Address:
http://www.ronkaufman.com

Email Address:
ron@ronkaufman.com




www.managetrainlearn.com   Page 82 of 108   Get the MTL Experience!
76.   Salad Ltd

Do What You Love

Salad is a UK training company specialising in
Neuro-Linguistic Programming (NLP).

It’s run by Jamie Smart who is the author of
most of the articles in the tips archive. There are
hundreds of articles here and they are really one
of the best introductions I’ve come across to
NLP. They’ll enhance your communications and
make you a stronger influencer.

To get a feel for some of the tips, here are some
titles: “Put some fizz in your physiology” (about
the state of your body and the state of your
mind); “Wave goodbye to hesitation”; and
“Power chunking”.

Summary of Free Resources:
 articles on NLP
 free seminars and ebook.

Site Home Address:
http://www.saladltd.co.uk

Email Address:
info@saladltd.co.uk




www.managetrainlearn.com   Page 83 of 108     Get the MTL Experience!
77.   Stressbusting

Stress Relief

This site has got everything you could possible
need to relieve you of stress. You can hunt for
stressbusting ideas either via 12 zones like Workplace Stress and
Money and Debt; or via the type of remedy eg a link to another
area or a product.

There are really interesting articles. I liked in particular the idea
of “Firebreaks” around your busy day from Dr Roger Henderson.

Then there is the Stressbusting channel with a variety of short
programmes on relaxation, meditation and stretching.

Therapies covers 13 remedies from Yoga to Colour Therapy to
Shiatsu. And the Directory offers a good set of links to more
specialised area.

The one irresistible feature is the Stress Test which will let you
know how vulnerable you are to stress.

Send me to the relaxation couch now.

Summary of Free Resources:
 stressbusting videos
 articles
 therapies
 directory
 stress test.

Site Home Address:
http://www.stressbusting.co.uk

Email Address:
info@stressbusting.co.uk




www.managetrainlearn.com   Page 84 of 108      Get the MTL Experience!
78.   Targeted Learning

Engaging the Collective Genius
of People

This is a neat little site. For a start it has a landscape website not
a lengthy portrait one. And then it uses a mountain background,
probably because the company is located in Utah.

The great thing about the site, though, is the link to the Making a
Difference workshop. Here you can sign up and then take a
Career Driver’s Assessment which is a small portion of Lesson
Two of the workshop.

This is a series of 28 questions about your career objectives and
values. Once you’ve completed the whole set of questions, you
get the results which score your responses according to one of
the following: Gaining Autonomy; Fostering Innovation;
Achieving Stretch; Serving Others; Being the Expert; Leading
Others; Ensuring Security; and Maintaining Balance.

I scored highest on Gaining Autonomy which for me was spot-on.
The assessment now allows you to devise an Action Plan.

Summary of Free Resources:
 demo of Making a Difference workshop

Site Home Address:
http://www.targetedlearning.com/e-learning

Email Address:
info@targetedlearning.com




www.managetrainlearn.com   Page 85 of 108      Get the MTL Experience!
79.   Test Café

Brain Tests

This is one of the best sites around for taking
tests. You can take them on your IQ, on your
career choices, on teamwork, on time
management, on assertiveness, and on your
personality.

As an example, there’s a free Brain test that has 32 questions
and will take you 12 minutes to complete.

Other free tests include…

How Smart Are You?
How Smart Are Your Emotions?
Are You Left-Brained or Right-Brained?
Teamwork
Are You A Leader?
Are You Organised?
Are You Self-Confident?
Half-Full or Half-Empty?
Are You Assertive?
Enneagram Test
What Color Is Your Aura?
What Kind of Person Are You?

OK. Testing, testing.

Summary of Free Resources:
 tests and self-assessments.

Site Home Address:
http://www.testcafe.com

Email Address:
info@testcafe.com




www.managetrainlearn.com    Page 86 of 108    Get the MTL Experience!
80.   The Change Agent

Are You A Change Agent or A Change Victim?

Patti Hathaway is a consultant who specialises in
helping organisations manage change, or, in her
words, detect change. That’s why she calls
herself “the change agent” (get it?)

This site is a showcase for her very interesting articles on
change, ranging from “Change Is A Many–Splintered Thing” to
“When You’re At the End of Your Rope, Let Go”.

That’s not all. You can also listen to Patti talking about some of
her work assignments and you can download one of the best pdf
brochures I’ve ever seen, about Patti and her work. It’s in the
form of a spy file.

Summary of Free Resources:
 articles on change management.

Site Home Address:
http://www.techsn.com/thechangeagent/

Email Address:
patti@thechangeagent.com




www.managetrainlearn.com   Page 87 of 108    Get the MTL Experience!
81.   The Leadership
Hub

The World’s Online
Leadership Community

The Leadership Hub is claimed to be the world’s first online
collaborative leadership development community. Think MySpace
or Facebook for Leaders and you’re in the right kind of territory -
a leadership collaboration and development site that uses social
networking principles and tools.

The site is based on Web 2.0 tools with members writing their
own leadership diaries, blogs, messaging each other, emailing
within the platform, uploading their own video clips, documents
and other useful tools to share with the rest of the community.
This means that leadership experts and practitioners from all
over the world can collaborate with each other.

Some of the groups on the site include: Professional Voice, Be
Inspired, Be Entertained, and one I particularly like, Disney
Leadership, which aims to inspire people with Walt Disney’s
leadership style and show them how to be “a connoisseur of
talent”.

Move over Mickey!

Summary of Free Resources:
 60-second leadership book extracts
 blogs, videos, documents on leadership

Site Home Address:
http://www.theleadershiphub.com/

Email Address:
info@theleadershiphub.com




www.managetrainlearn.com   Page 88 of 108    Get the MTL Experience!
82.  The Logic
of Success

Motivation with
Intelligent
Content

This is Victor Gonzalez’s site. Victor is an American motivational
speaker who is very entertaining. (You can see him in action on
this site in 4 video excerpts.)

What makes the site worth a visit is the special collection of
articles on success. There are 62 of them and they’re all written
the way Victor speaks: highly personal, conversational, direct,
and instructive.

They range from “My First Trophy”, a bitter-sweet story of how
nobody sees you when you really succeed; through “The Winning
Mindset of a True Leader”, which is summed up as: “never try to
win”; and ends with “The 10 Steps to Overcoming Public Enemy
No 1: Fear”.

Read and be entertained!

Summary of Free Resources:
 video excerpts
 articles, newsletter, and free ebook on success.

Site Home Address:
http://www.thelogicofsuccess.com

Email Address:
victor@thelogicofsuccess.com




www.managetrainlearn.com   Page 89 of 108    Get the MTL Experience!
83.   The Manage Mentor

Back 2 School

I was surprised to discover that this is an Indian website.
Surprised because it doesn’t give any clue of its origins and nor
does it need to.

It offers some terrific free resources.

“Back to School” which is essentially a topic manual divided into
6 subject areas: Marketing; HR; Strategic Management; Finance;
IT; and Manufacturing. You simply select from drop-down menus
where you want to go and just keep following.

Another free resource is a Jargon-Buster that explains all sorts of
wacky words and phrases on management. So now I know what
the Abilene Paradox is, what Force-Field Analysis means, and
what a “z-axis” stands for.

You can also sign up for a free 7-day trial of TMM International
where you can ask questions of a research team. And, last but
not least, there are demo e-learning courses on Motivation,
Leadership, People Management, Finance and CRM.

Summary of Free Resources:
 management training manuals
 online course demo
 jargon-buster.

Site Home Address:
http://www.themanagementor.com

Email Address:
webmaster@cnkonline.com




www.managetrainlearn.com   Page 90 of 108    Get the MTL Experience!
84.   The Manager

The Knowledge Intermediary

“The Manager” is a massive
resource focusing on management
issues. Warning: only attempt if you’ve got an hour or two to
spare as you’ll almost certainly get absorbed in its fascinating
meanderings.

For a start, it has a wonderful glossary, sending you off in all
sorts of explorations. There are Finance, Marketing, HR, and
other categories that will shoot you off to even more resources
elsewhere on the Net. Which makes this section alone a great
research tool.

Then there are links to Publications, a Knowledgebase, and a
Daily Knowledge Special.

In fact, if you ever need to look something up about
management, this is as good a place to start as you’ll find.

Summary of Free Resources:
 glossary of management terms
 articles galore on management.

Site Home Address:
http://www.themanager.org

Email Address:
info@reckliesmp.de




www.managetrainlearn.com   Page 91 of 108     Get the MTL Experience!
85.   The Working Manager

Inspiring and Developing
Management Capability

This site was originally put together by David West and contains
a feast of goodies on management, including articles, case
studies, book reviews, daily cartoons, biographies of
management gurus, skill exercises, a glossary, and much more.

Now it’s been converted into a subscription-based learning hub
called The Fresh Business Thinking Academy. Companies can
access over 5000 pages of learning to create their own pathways
according to what they want to learn. All the programmes are
accredited.

The great thing is that you can try out the Academy on a free 30-
day trial.

What are you waiting for?

Summary of Free Resources:
 articles, case studies, exercises, and a glossary
 assessments
 learning pathways
 hall of fame.

Site Home Address:
http://www.theworkingmanager.com

Email Address:
info@theworkingmanager.com




www.managetrainlearn.com    Page 92 of 108   Get the MTL Experience!
86.   The Workplace Doctors

Dear Doc…

This is an off-beat work-related
website run by William Gorden, Dan West, and Tina Rowe.

The main part of the site is a Question and Answer section in the
style of an Agony Aunt column which responds to all sorts of
workplace issues.

Here you’ll find answers to questions that really bother people at
work, such as “Help! I Can’t Spel”, “How Can I Combat
Tardiness?” and “I Work With A Jerk!”.

In addition, there’s a very amusing section that includes: some of
the crazy things managers say, in “Management Without Logic”;
Lists to Hang Up at work; and a comparison between work and
prison.

Hint: prison wins out!

Summary of Free Resources:
 workplace question and answer
 amusing things that managers say.

Site Home Address:
http://www.workplacedoctors.com

Email Address:
danvwest@msn.com




www.managetrainlearn.com   Page 93 of 108    Get the MTL Experience!
87.   Thiagi

Playtime

This is the site of Sivasailam
Thiagarajan (or Thiagi, for short).

Thiagi was born in Madras (now Chennai) and became an
instructional leader devoted to making learning fun.

And there’s a lot of free fun training on the site, including…

 104 training games from “$20” to “Zoom”
 36 interactive lecture styles
 webshell games like Hangman, Project Life Cycle, and Tic Tac
(Noughts and Crosses) “About the World”
 a glossary of 66 strategies for improving performance
 interactive puzzles, eg on facilitator characteristics, TV game
shows, and elearning, to name just a few.
 trivia puzzles
 email games.

Just go and play!

Summary of Free Resources:
 games, quizzes, puzzles and guides
 training resources.

Site Home Address:
http://www.thiagi.com

Email Address:
thiagi@thiagi.com




www.managetrainlearn.com   Page 94 of 108     Get the MTL Experience!
88. Thinking
Managers

Expand Your Thoughts

The two Thinking Managers who edit this site are Robert Heller
and Edward de Bono, both outstanding writers, consultants and
thinkers in their own right. Heller is the founder of the magazine
Management Today and de Bono is the world’s leading authority
on creative thinking.

As you would expect from two such luminaries, there is a wealth
of material on this site, much of it available in the Letter to
Thinking Managers newsletter which is free for the first two
months. There is also a huge Management Library.

Unusual and original features of the site are various newsfeeds
on management topics. These include a Guru Watch which
follows the latest work on over 70 of the world’s top
management gurus; a Media Watch which summarises the
headlines of the world’s top business publications; and a
Company update on the world’s top companies.

Finally, there is a Resources section linking to a big database of
other sites and companies.

Summary of Free Resources:
 management library
 blog watch
 media watch
 links library

Site Home Address:
http://www.thinkingmanagers.com/

Email Address:
info@thinkingmanagers.com




www.managetrainlearn.com   Page 95 of 108     Get the MTL Experience!
89.   Think Smart

Mindmapping in Easy Steps

Here’s a smashing introduction to
mindmapping. If you’ve never come across it before and don’t
know what a boon it can be for any information-processing
activity, from note-taking to brainstorming, then give this site a
look.

You’ll see how to build a one-page picture of your ideas in
simple, colourful, and connected ways. And, to make sure you
understand what mindmapping is, the example used here, and
turned into a mind map, is on… Mindmapping.

There’s also a simple Creativity Thinking Smog test on this site
that will tell you how creative you are.

Summary of Free Resources:
 test on creative thinking
 mindmapping guide.

Site Home Address:
http://www.thinksmart.com/mission/workout/mindmapping_intro
.html

Email Address:
jwycoff@thinksmart.com




www.managetrainlearn.com   Page 96 of 108    Get the MTL Experience!
90.   Tom Antion

Wake ‘Em Up Business Presentations.

Tom Antion is a business speaker who
also runs a range of seminars on other
topics.

On his site you’ll find a great free ebook on how to keep your
audience awake and captivated by your business presentations.
It’s huge, 336 pages long, and has some very interesting ideas
and techniques.

Tom’s title for the ebook is: “Your A to Y Guide (No ZZZZZs
Allowed) to more interesting, fun and memorable programs”.

If you want to inject more pzazz into your presentations, try it.

Summary of Free Resources:
 ebook on presentations.

Site Home Address:
http://www.antion.com/products/freebook.htm

Email Address:
orders@antion.com




www.managetrainlearn.com   Page 97 of 108    Get the MTL Experience!
91.   Tom Peters

When Exactly Will You Go For Wow?

This is the site of the guru’s guru, Tom Peters. Peters is a legend
in his own lifetime. He is far more than a motivational speaker,
he shakes up enterprises to re-think what they do. Years ago,
when I was just a humble HR manager, I dreamed of attending
one of Peters’ seminars – a mix of Deming and Robbins, I used to
think. The thing that stopped me going then was that Peters’
seminars were invariably sold out and I could never make out a
good enough business case to justify the cost. But now of course
the cost doesn’t come into it. For here on Peters’ site, I can get
the next best thing to attending one of his seminars: all the
powerpoint slides for free. There are heaps of stuff here, from
seminars to slides and pdfs on Peters’ thoughts. You can discover
what the great man thinks about interviewing excellence, or
transformational change, or innovation, or the nub of leadership,
or dozens more. Recently Peters added another huge resource to
this site: a list of blogs as long as your arm, linking to over 100
blog sites. Phew!

Tom implores us to use these resources. “Take them. Use them.
Send them to friends. Spread them around. Have your way with
them. Please!”

As if he had to ask!

Summary of Free Resources:
 powerpoint slides
 pdf files covering thoughts and tips.

Site Home Address:
http://www.tompeters.com

Email Address:
info@tompeters.com




www.managetrainlearn.com   Page 98 of 108    Get the MTL Experience!
92.   Trainnow

Free StickEnotes

Pop over to Trainnow and you can get free
StickEnotes for life.

They’re a digital version of post-it notes and
look the same. But they have the added bonus
that they automatically fill in the date and
time and are saved by default. Plus, of course, you need never
have to run out and have to go shopping for more.

It’s a quick, small downloadable exe file of just 330K.

Summary of Free Resources:
 stickenotes.

Site Home Address:
http://www.trainnow.net

Email Address:
info@trainnow.net




www.managetrainlearn.com   Page 99 of 108    Get the MTL Experience!
93.   Trans4Mind

Tools for Transformation

This link will take you to a
wealth of free goodies from Peter Shepherd’s Trans4mind
website.

For starters, there’s a 30-lesson course called “The Positive
Approach” which is intended to help you become more clear
about your own identity, what you want in life and how to
consciously transform your life for the better.

Then you can download a 242-page pdf book called
“Transforming the Mind” and take a range of personality tests
covering extroversion/introversion, stable/unstable, and
assertive/unassertive preferences.

And, if that’s not enough, there are 3 more free courses on
Communications, Heart Intelligence, and Nutrition.

Phew!

Summary of Free Resources:
 ebook
 courses on self-development.

Site Home Address:
http://www.trans4mind.com

Email Address:
info@trans4mind.com




www.managetrainlearn.com   Page 100 of 108   Get the MTL Experience!
94.   Value-Based Management

Management Methods

There’s no room for pretty designs or graphics on this site. You
get what’s on offer thrown straight in your face.

In fact, it’s an amazing management portal linking to over 250
management methods and theories in areas like: strategy and
value creation, valuation and decision making, organization,
change and culture, communication and marketing, and
leadership and management.

Nearly every concept on management must be here, and most
importantly... it's all completely free!

Summary of Free Resources:
 portal for management articles and ideas.

Site Home Address:
http://www.valuebasedmanagement.net

Email Address:
info@valuebasedmanagement.net




www.managetrainlearn.com   Page 101 of 108   Get the MTL Experience!
95.  Vark Learning
Styles

Discover Your Learning
Style

VARK stands for Visual, Aural, Read/Write, and Kinaesthetic,
which are the 4 main learning styles (though check out
Accelerated Learning who expand this to 8 multiple intelligence
learning styles).

This site has a questionnaire of 13 typical learning situations that
will tell you what your preferred learning style is.

Here’s one of the situations: “You have a problem with your
knee. How would you like the doctor to explain what’s wrong?
Would you prefer him to show you on a model; tell you; or
explain on a diagram?”

Once you’ve answered all the case studies, you’ll get a page that
explains your learning style.

Summary of Free Resources:
 learning style questionnaire.

Site Home Address:
http://www.vark-learn.com

Email Address:
flemingn@ihug.co.nz




www.managetrainlearn.com   Page 102 of 108    Get the MTL Experience!
96.   Wilderdom

Gear for Adventurous Learning

This wonderful site is James Neil’s collection of
classic and novel group games, activities and
exercises. They can be used, or adapted, for any
experiential learning course, whether you’re working with
colleges, corporate managers, or the local scout troop.

I could happily spend hours on this site. For example, there are
all the classic teambuilding games such as Lost At Sea, Survival
On The Moon, and Nuclear Holocaust, any of which could easily
account for half a day’s training. Then there are some of my
favourite icebreakers such as Cheeky Cheeky and Zoom. And
trust activities such as Sherpa Walk and Human Ladder. If you
really want to push the boat out, you could even try out some
indigenous games such as the String games of the Navajo and
traditional Hopi games.

For me, this is a treasure trove of training and if there were such
a thing, I’d award James Neil the Nobel Prize for Experiential
Learning!

Summary of Free Resources:
 13 categories of group games
 trainer’s resources.

Site Home Address:
http://www.wilderdom.com/games

Email Address:
james@wilderdom.com




www.managetrainlearn.com   Page 103 of 108   Get the MTL Experience!
97.   Workforce Online

Educating You About Your
Workforce

This is a huge resource and it’s hard to know where to begin.

For a start you can get a free copy of the Workforce magazine
which covers current issues of interest to HR and general
management.

Then there’s all sorts of additional free features. When I last
looked, there were articles, a news poll, a Dear Workforce agony
aunt, a forum, newsletter, topic channels, and cartoons.

Summary of Free Resources:
 magazine
 articles
 news poll
 cartoons
 forum.

Site Home Address:
http://www.workforceonline.com

Email Address:
tjohnson@workforceonline.com




www.managetrainlearn.com   Page 104 of 108   Get the MTL Experience!
98.   Work Worries

Help With People Problems At Work

If you have problems at work and need help to sort them out,
then Work Worries is the place to visit.

It’s based on the idea that all workplace problems are caused by
people and that, if you’ve had a problem, then so has someone
else who now has an answer.

There are over 1200 articles and resources to choose from with
headings like Bad Bosses, Bullying, and Office Politics. There’s
also a discussion forum where you can let off steam.

The original feature that I like about this website is the Vault.
This isn’t a place where you can drop difficult employees and let
them rot but a place to deposit all the articles you like and come
back to in your own time.

Summary of Free Resources:
 links to articles and resources
 personal vault to collect and store your resources.

Site Home Address:
http://www.workworries.com

Email Address:
info@workworries.com




www.managetrainlearn.com   Page 105 of 108   Get the MTL Experience!
99.   Xage Consultancy

Your Very Own Online
Management Library

Xage is a new site for me. It is an international Human Resource
Management Consultancy that helps organisations meet their HR
challenges by developing and implementing actionable solutions.
It is run by Karen Davies and Gary Malcolm with an office based
in Vietnam.

The HR Library on the site is the real draw. Here you’ll find a big
list of books under different categories such as HRM,
Recruitment, Performance Management, HR Planning, Job
Analysis, Training and Development, Leadership and
Management, Assessment Centres, Policy and Procedures, and
Teambuilding. A large number of the books are MBA notes.

Titles include The Definitive Book of Body Language; English
Brainstormers; Don’t Guess Your Way to Success; and The
Psychologist’s Book of Personality Tests.

It’s a true management library.

Summary of Free Resources:
 large collection of e-books

Site Home Address:
http://www.xageconsulting.com/HRLibrary.html

Email Address:
Karen@xageconsulting.com




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100. Zig Ziglar

It’s About Being Better

The reason I included Zig
Ziglar’s website in this book isn’t
because I liked the idea of an
entry under “Z” but because I
liked the idea of how one man can turn himself into a brand.

Zig Ziglar is a motivational speaker and trainer, much like many
of the others in this book. What sets him apart from the rest is
that he knows how to stand out. You don’t easily forget the name
or the clever way in which he uses the name as a brand. For
example, his short training courses are called Ziggets, his forum
is called Ask Zig!!, and every day there is a new Zig Quote of the
Day.

There are a few other free offerings to be found as well,
including, when you sign up to the newsletter, a free download of
Zig’s 60-minute audio compilation called “Biscuits, Fleas, and
Pump Handles”; and a free download of The Little Book of
Quotes.

A bit like Zigzagging all the way to success!

Summary of Free Resources:
 newsletter
 self-talk card
 performance planner.

Site Home Address:
http://www.zigziglar.com

Email Address:
info@zigziglar.com




www.managetrainlearn.com   Page 107 of 108      Get the MTL Experience!
            Thank you for reading and using this book.
               For more publications on management
                 development, visit our website on
                http://www.managetrainlearn.com.
               Here you can download amazing FREE
            software, including your personal copies of
               MTL Mini-Courses, MTL E-Manuals; the
             Step-By-Step Series; Stories That Coach;
                     and MTL 1daycourseplans.
            While you’re there, make sure you try out
              our prize quiz, read our original articles,
              and subscribe to our FREE newsletter.
                     Remember, nobody leaves
              ManageTrainLearn empty-handed. For a
               very special learning experience, visit
               http:/ww.managetrainlearn.com now!




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Description: Here again, for 2010, is our annual compilation of the best management and personal development sites around - all based on the quantity and quality of their e-learning resources. The 100 sites reviewed really are the cream of the crop. Many won't show up on the search engines, no matter how hard you try to find them, so this yearbook really is the best way to access some exceptional and extraordinary learning material.