How to fix printing problems on a Mac 1. Open any document 2. Click on “File > Print”. DO NOT click the second Print button. 3. At the top of the Printer window select the arrow to the right of the printer name and select “Printer & Fax Preference”. PLEASE DO NOT ADD PRINTERS. ALL VISIBLE METHODS FOR ADDING PRINTERS WILL ONLY CREATE PROBLEMS FOR YOU AND EVERYONE ELSE ON THIS CAMPUS. 4. The window below or a different window with the list of printers available to you will come up. Choose the printer you are having problems with and click “Print Queue” 5. At the top of the window locate “Start Job”. Click on it to change it to “Stop Job”. Believe it, or not, “Start Job” will stop sending information to the printer and “Stop Job” will allow the computer to send information to the printer. I am not Apple and do not have any control on what their programs say, do, or how they function. I simply try to make your life easy. NOTE: It may be necessary to delete and reprint a non-printing job/document. Simply select the first job and click Delete. Usually all the remaining jobs will start printing at that point.
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