TECHNICAL ARCHITECTURE & SOFTWARE Standards
as of December 15, 2009
The City of Surrey strives to maintain standards and consistency for hardware and software in order to
provide a supportable environment. This also provides a known platform to test changes or additions to
this environment. Therefore it is critical to know the impact a new product or change may have on the
environment outlined below.
2. General Information
The City of Surrey has:
70 sites 160 workstations 394 B&W laser printers
60 physical servers 200 notebooks 44 colour laser printers
(15 file servers) 29 rugged notebooks 20 inkjet printers
68 virtual servers 6 Rugged Tablets 10 colour plotters
3. Core Client Software
Internet Explorer 7 McAfee Anti-Virus 8.5 Altiris Client Management 6
Quicktime Viewer 7 Adobe Reader 9 Asset Management Suite 6
Adobe Shockwave/Flash 10 Sun Java 6 Update 12
4. Technical Architecture & Software
Desktops Dell Optiplex – 2 GB RAM
Workstations Dell Precision – 4 GB RAM
Notebooks Dell Latitude – 4 GB RAM
Panasonic Toughbook – 2 GB RAM
Printers HP Laserjet
HP Colour Laserjet
Xerox WorkCentre Pro
PBX NEAX IPX, NEAX IPS
Servers Dell PowerEdge
Storage Area Network NetApp FAS3140A
RFP 1220-30-03-10 1|Page
Desktops Windows Vista Enterprise SP1
Notebooks Windows Vista Enterprise SP1
Servers Windows 2003 Standard Edition
VMWare ESX Server 3.5
VMWare ESX Server 4.0 (Emerging)
Tablets Windows Vista Enterprise SP1
Workstations Windows Vista Enterprise SP1
DHCP IP address distribution method
E-mail Exchange 2003
Local Area Network 100 MB to 1000 MB
Network operating system Windows 2003 SP2
Network protocol TCP/IP
Network topology Ethernet
Network management SNMP
Wide Area Network 10MB + 30MB Internet Services
Wireless Lucent 802.11a point to point
Shaw Business Internet or Telus ADSL with VPN Router
Wins/DNS Name resolution
Database Management System
ESRI Spatial Database
MS Access 2007
MS SQL Server 2000, 2005
Oracle 9i (126.96.36.199)
Oracle Networking Client 10.2.0.3
188.8.131.52 (Server clients)
RFP 1220-30-03-10 2|Page
Office Pro Plus 2007 SP1 Microsoft Word
Production Emerging 2010
Municipal Applications Vendors
Products Version Version
Financials Computron Computron 9.0
Human Resource & Payroll Mgmt Oracle PeopleSoft 8.8 9.0
Internet Content Management CMS 2002 LiveLink 9.7.1
Geographic Information System ESRI ArcGIS 9.3.1
Intranet Management Sharepoint 2007 LiveLink 9.7.1
Tax, Utility and Cash Mgmt Tempest Tempest 71600 71700 (Nov)
Work and Asset Management IBM Maximo 4.1.1 4.5
Azteca CityWorks 4.5
Land Management CSDC Amanda 4.4.22
Library Management System SirisiDynix Horizon 7.4.1
Licensing and Enforcement Computronix Posse 184.108.40.206
Recreation Mgmt & Facilities Active Class 6.04.0409 7.0
RFP 1220-30-03-10 3|Page
Online Applications – Currently Accessible via Internet:
Application Product Description
Arts Centre Patron Theatre Management This product is used at the Surrey Arts Centre (SAC) for ticketing,
Management System patron management, fund development, and marketing.
Business Forum Application Express The City of Surrey hosts Business Forums that are open to the
Registration (APEX) Business Community.
Business Licensing POSSE Business Licenses
This application provides access to a vast amount of the spatial
Web Based Mapping
COSMOS information that is maintained and managed at the City for Land
Development, Utilities, Parks and Land Use.
CWM Service Request
Maintenance Engineering Operations Service Requests.
Councilviews Online Maintains all council information – agenda, minutes, corporate reports.
Service iHost The data is housed by an ASP.
Dog Licensing POSSE Creates and maintains dog licenses and renewals.
Election Results Unity Election
Management Reporting Manager Tabulation, display and reporting of Civic Election results.
On-Line Development Allows external customers to view land development and commercial,
Inquiry Amanda industrial, & multi-family building permit status info on-line.
This module shares information and participates in the Building Plan
On-Line Electrical review and Permitting. It allows Contractors to purchase on-line
Permit Amanda electrical permits and view the status of a permit.
On-Line Erosion &
Sediment Control Allows external customers to apply and pay for Erosion & Sediment
Permits Amanda control permits on-line, and view their status
Parking Infraction Electronic data capture system for parking tickets and allows on-line
Management Ticket Manager payment of parking citations via the City's Website.
Property Taxation and Taxation and Cash Includes Property Tax, Utility Bills, Web Inquiry and Electronic Home
Utility Billing Management Owner Grants.
Management and Online registration to Parks, Recreation and Culture Programs,
Facility Booking Class Membership, and Facility Booking,
Telestaff Telestaff Used at the Fire Dept. to help schedule their staff.
Access to MINISIS databases via common Web Browsers such as
Web Interface (MWI) Minisis Suite 9.0 Netscape and Internet Explorer.
RFP 1220-30-03-10 4|Page