Draft Risk Reduction Action Plan by kdb20316


									Draft Risk Reduction Action Plan
                                      2009 / 2010

     Gwasanaeth Tân Ac Achub Canolbarth a Gorllewin Cymru
               Mid and West Wales Fire and Rescue Service

                                             GWASANAETH TÂN AC ACHUB
                                            Canolbarth a Gorllewin Cymru
                                                                           Mid and West Wales
                                                                           FIRE AND RESCUE SERVICE
Draft Risk Reduction Action Plan 2009/10

                                           Foreword - Chairman and Chief Fire Officer        Page 3

                                           Our mission, key objectives and values            Page 4

                                           Equality and Diversity                            Page 5

                                           Sustainability                                    Page 6

                                           Wales Programme for Improvement                   Page 7

                                           Links to other public services agendas in Wales   Page 8

                                           What we have achieved so far                      Page 9

                                           Last year’s consultation                          Page 19

                                           What we want to do in 2009/2010 and beyond        Page 23

                                           Responding to the consultation                    Page 27

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                                                                                                                     Draft Risk Reduction Action Plan 2009/10

Foreword - Chairman and Chief Fire Officer
In 2006 the Authority produced its three year Risk Reduction Plan covering the period 2007/2010. The plan took
a high level view on what we do and the way we do it and set out ambitious plans to improve the service we
provide to help make Communities safer.

We are pleased to report the significant achievements we have made in implementing the three year plan
and we firmly believe that these improvements have made us a better more responsive organisation which has
tailored its services to local risk and priorities. The work carried out to identify risk in your area allows us to focus
our efforts where they are needed the most.

As an example, our firefighters are now visiting over 17,000 of the homes most at risk every year to carry out
home fire safety checks and to fit smoke alarms in comparison to the small number carried out only four years                 Chairman
                                                                                                                              Councillor Collin Crowley
ago. We have an impressive range of educational services targeted at all levels of communities including
the most vulnerable members of our society. We are determined to continue to drive down the figures for
casualties, arson and false alarms.

We now provide far better rescue equipment on our fire engines, your firefighters have state of the art
breathing apparatus and new procedures and training that are all aimed at improving the range of services
we provide whilst at the same time making their sometimes dangerous job as safe as it can be.

We have achieved all of this by directing our limited resources to where we know they are needed the most
and will make the biggest impact in building safer communities. We have achieved a great deal but we know
we can do even more.

This action plan is the last which is linked to our three year plan published in 2006. It reports on our
achievements and sets out the improvements we intend to take in 2009/10 and onwards. You will see that we
are asking for your views on what we are proposing to do, and we hope you will take the time to tell us what
you think.
                                                                                                                              Chief Fire Officer
                                                                                                                              Douglas Mackay

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Draft Risk Reduction Action Plan 2009/10

                                           Our mission, key objectives and
                                           Our mission is: To build safer communities.

                                           Our core objectives are:
                                           • To save lives and protect communities.
                                           • To be trusted and respected by our communities.
                                           • To be seen as more than an emergency service.
                                           • To manage within budget.
                                           • To make efficiencies year on year.
                                           • To match our resources to priorities.
                                           • To seek out and utilise alternative resources.
                                           • To manage our people effectively.
                                           • To fully develop risk reduction planning.
                                           • To develop effective partnership working.
                                           • To develop our workforce into effective and empowered people.

                                           Our values

                                           •   We value innovation
                                           •   We value people
                                           •   We value diverse communities
                                           •   We value service

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                                                                                                       Draft Risk Reduction Action Plan 2009/10

Equality and Diversity
We want to secure genuine equality of opportunity, whether required by legislation or not, in
all aspects of our activities as an employer. Attracting under represented groups to the service
is a priority and a key objective in the recruitment campaigns for all types of employees. This is
being achieved through targeted advertising, awareness events and the provision of accurate
information to target groups which address any misconceptions which may be held regarding the
role of a firefighter, and the range of opportunities within the service.

Existing statutory equality schemes, Race, Disability and Gender will be expanded to include the
other strands of diversity, Age, Religion and Belief and Sexual Orientation, with a view to creating
an all encompassing equality scheme for the Service. Our commitment to the Welsh language is
demonstrated in our Welsh Language scheme and we are also adapting our services to meet the
need for other languages in response to community requirements.

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Draft Risk Reduction Action Plan 2009/10

  We recognise that our Service has an impact on
  the community, our environment and staff and
  we are committed to providing all aspects of
  our service in a sustainable manner that enables
  us to continue to work effectively within the

  We also recognise the potential damage to
  the environment that fires cause and we are
  working hard to prevent fires starting in the first
  place and to minimise air and water pollution
  when they do occur.

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                                                                                                             Draft Risk Reduction Action Plan 2009/10

Wales Programme for Improvement
This action plan is produced within the Wales Programme for Improvement framework which helps us to achieve our aims within the shared vision of
public sector service improvement. The Authority drives this process through its Performance Review and Audit Committee.

Each year, the Service undergoes an Operational and Non-Operational Assurance process, along with other inspection work to ensure that what we do,
and the way that we do it is under constant review and scrutiny. The Wales Audit Office and Authority then agree a Joint Risk Assessment which details
the agreed areas of improvement and the Authority uses this to prepare the Annual Improvement Plan.

Planning for continuous improvement - Annual Improvement Plan
The Annual Improvement Plan brings together Risk Reduction Planning and performance/improvement reporting and allows us to report on these
two processes in a single document. Following consultation on this draft Action Plan, the final document will be a combined Improvement and Risk
Reduction Plan and will be published on 31st October 2008.

The Authority also has to report on the following in our Annual Improvement Plan:

•   Our strategic objectives – What we want to achieve.
•   Our performance in the previous year – How well we did in 2007/2008.
•   Performance statistics for the previous year – The actual figures.
•   Our Operational Assurance Assessment – How other fire professionals view our service.
•   The Joint Risk Assessment agreed with the Wales Audit Office – What we need to do.
•   The key issues for improvement that will be delivered in the current year – What we will do this year.

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Draft Risk Reduction Action Plan 2009/10

  Links to other public services agendas in Wales
  The Welsh Assembly Government has established strategic visions for all public services in Wales and expects Fire and Rescue
  Authorities to work hard within this joined up approach to focus on the needs of communities and individuals whilst preparing their risk
  reduction plans.

  Welsh Assembly Government vision for public services in Wales
  • Ensuring all our children and future generations enjoy better prospects in life.
  • Promoting a diverse, competitive, high added value economy, with high quality skills and education, that minimises demands on
    the environment.
  • Strengthening Wales’ cultural identity and helping to create a bilingual country.
  • Action in our built and natural environment that enhances pride in the community, supports bio diversity, promotes local
    employment and helps to minimise waste generation, energy use and minimises demands on the environment.
  • Action on social justice that tackles poverty, and provides people and their communities with the means to help themselves break
    out of the poverty trap.
  • “Making the Connections”–Delivering better services in partnership with others.
  • Improving community safety.

  The Authority believes that it can have the biggest impact on community safety by working with others. The
  agenda for public services in Wales will provide a focus for our risk reduction activities.

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                                                                         Draft Risk Reduction Action Plan 2009/10

Risk Reduction Plan 2007/10
What we have achieved so far
The 2007/10 Risk Reduction Plan outlined our intention to reduce risk to the community in all areas of our work for
the next three years and beyond. In 2007 we started to implement this ambitious plan which has brought about
significant improvements to the services we provide to make our Communities Safer. Set out in this section is a
summary of our achievements so far.

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Draft Risk Reduction Action Plan 2009/10

  Reducing the Risk
  Reducing fires in the home

  Our highly trained firefighters and community safety staff go into homes to provide advice on how to reduce the risk of fire and raise fire safety
  awareness. Carrying out these Home Fire Safety Checks (HFSC) is central to our drive to reduce fires in the home.

  We began carrying out this work in 2005 and now home fire safety checks form part of the day to day work of all of our firefighters and other specialist
  staff. In 2007/08 we were able to increase the number of home safety checks carried out to approximately 17,000. We believe this is a significant
  achievement and has played a major part in reducing the number of fires in the home and subsequent injuries and this has been achieved by
  redirecting our resources. Increasing attention is being paid to visiting those homes identified as being most vulnerable to a fire occurring, in order to
  maximise our impact on improving community safety. We have:

  •   Continued to achieve a downward trend in the number of casualties at accidental fires in the home.
  •   Carried out approximately 17,000 home fire safety checks in 2007/08.
  •   Fitted over 21,000 smoke alarms in homes most at risk with Welsh Assembly Government long term funding providing for these alarms
  •   Identified areas of greatest risk and given priority to homes in these areas.
  •   Provided more resources to strengthen the Community Safety teams in all areas and most recently in Ceredigion, Pembrokeshire and

  We are now carrying out more home fire safety checks than ever before. In 2007/08 we visited approximately 17,000 homes.
  In 2008/09 and 2009/10 we will target our visits more effectively on homes that are at greatest risk of fire.

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                                                                               Draft Risk Reduction Action Plan 2009/10

Reducing risk in non-domestic property

We have successfully implemented changes to the way in which we
enforce fire safety legislation across a wide range of properties brought
about by the introduction of the Regulatory Reform (Fire Safety) Order
in 2006. We continue to work pro-actively with partners in order to
improve fire safety in premises where people work and visit and this has
resulted in a reduction in the number of fires.

• We have provided additional inspecting officers in 2007/08 and
  another officer will be provided in 2008/09.
• We have introduced an inspection and audit programme designed
  to direct fire safety resources to reduce fire risk in premises considered
  to be at highest risk.
• We have established protocols with health and local government
  departments to establish closer working relationships, so as to improve
  safety in several types of premises, including hospitals and residential
  care homes.

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Draft Risk Reduction Action Plan 2009/10

Reducing risk from road traffic collisions

We know that prevention is the best way to reduce the number of deaths and injuries from fires, and we believe
we can use a similar approach to road traffic collisions. We can not do this on our own and are establishing closer
working relationships with a wide variety of organisations, so that we can play a part in making the roads in Mid &
West Wales safer.

• We are upgrading our fire appliances to rescue pumps with specialist equipment to improve the way we deal
  with road traffic collisions.
• We have provided a dedicated Road Safety Officer to work with other road safety agencies and support
  County Commands to improve various aspects of road safety.
• A road safety strategy for the Fire & Rescue Services in Wales is being produced, which will be used to guide
  and focus our road safety work in an effort to support the Assembly Government’s Wales Road Safety Strategy.

Road deaths and injuries are unacceptably high – we must do more to reduce them.

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  Draft Risk Reduction Action Plan 2009/10

Reducing the risk from arson

We will continue to drive down levels
of arson specifically targeting vehicles,
schools, businesses, vacant properties, gas
cylinder removal and grass and forestry. Our
programme of prioritising arson initiatives
particularly those in higher fire risk areas will
continue with the support of funding provided
by the Welsh Assembly Government.

• We have secured Welsh Assembly
  Government funding for the Arson Reduction
  Team until March 2011.
• An additional Arson Warden has been
  added to the team and an All Wales Co-
  ordinator has been appointed.
• We have played a leading role in the
  production of the Welsh Assembly
  Government’s Arson Reduction Strategy.

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Draft Risk Reduction Action Plan 2009/10

                                           Children and Young People

                                           We want to help develop young people into safe people, and this continues
                                           to be largely undertaken through our well established education programmes.
                                           However, we also want to stop young people from offending or re-offending,
                                           and thereby reduce deliberate fire-setting activity and help create safer

                                           • Welsh Assembly Government funding has been secured for specialist youth
                                             delivery staff until September 2010.
                                           • Three more Young Firefighter units have been established throughout the
                                             Service with another scheduled for 2008/09.
                                           • Grant and partnership funding is being sought to upgrade community
                                             facilities at Cymmer and Seven Sisters Fire Stations.
                                           • We continue to expand our delivery of youth intervention and engagement
                                             courses particularly through close working relationships with Youth
                                             Offending Teams, Specialist Youth Offending Units and local education

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                                                                                                                 Draft Risk Reduction Action Plan 2009/10

Response Services
Whilst prevention work is at the centre of what we do, we need to retain the ability to respond effectively
when required. We recognise the importance of keeping a balance between prevention, protection and
intervention and we will continue to work to make sure that our front line response capability is first class,
resilient and appropriate. Significant improvements have been made to our intervention services and more
are planned.

• Crewing arrangements at Haverfordwest fire station were changed in April 2007 allowing resources to be
  redirected to other priorities. These new arrangements have been operating successfully, without affecting
  our capacity to respond. The changes have brought this fire station in line with the crewing arrangements at
  fire stations with similar activity levels.

• Changes to working arrangements at shift crewed fire stations have been introduced to improve working
  routines, particularly for night shifts in order to achieve greater effectiveness.

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Draft Risk Reduction Action Plan 2009/10

Aerial Appliances
The Authority carried out a review into aerial appliances and
established that the best way of providing this high reach
capability was to have a vehicle which combines fire fighting
and rescue with high reach provision and the first two of these
vehicles are being introduced into the Service. This will ensure
our staff have the very best equipment available as soon as they
need it.

Two new combined aerial rescue pumps are being introduced in
Swansea West and Haverfordwest fire stations.

We have changed what we do and the way that we
do it to drive down risk in our communities. We are
succeeding but we can do more.

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                            Draft Risk Reduction Action Plan 2009/10

Rescue Equipment

We attend a large number of incidents other than fires where rescue
equipment is used to help us reach and release casualties. We have
improved our equipment and the training of our crews in this area.

A major part of these improvements has been the decision to upgrade all
of our front line fire engines with rescue equipment which in the past would
have only been available on a small number of stations spread across
Mid & West Wales. We call these new fire engines Rescue Pumps and the
equipment on them used by our highly trained staff is saving more lives
every day.

• Rescue pumps have already been introduced on over half of our stations
  allowing outdated equipment at Aberystwyth and Carmarthen to be
• A review on the impact of rescue pumps has been carried out and has
  provided positive results.
• Specialist Technical Rescue appliances with high specification
  equipment will be considered at key locations in 2009/10 and beyond.
• We have set up a line rescue unit to improve our rescue capability and
  the safety of our firefighters.

Prevention work is at the centre of our business but we need to
retain the ability to respond effectively and ensure the balance
between response and prevention is right.

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Draft Risk Reduction Action Plan 2009/10

  Ensuring effective response
  Developments in the Milford Haven Estuary

  A strategic partnership has been formed in Milford Haven to develop terminals for liquid natural gas (LNG) and the Service is working hard alongside the
  operators to ensure we are prepared and fully trained in this area. A programme of specialist LNG training has already provided a number of staff with
  the necessary skills and this training programme is continuing.

  Civil Contingencies and Business Continuity Management

  The Authority has been successful in developing its arrangements for meeting the requirements of the Civil Contingencies Act to enable interagency
  working, major incident planning, national response requirements and to prepare for major disruptive challenges. A team has been established to meet
  the requirements of the Civil Contingencies Act by working with partners and to manage business continuity arrangements.

  Effective Operational Response

  • We have been provided with special appliances as part of a national project to assist in our response to major incidents. These Welsh Assembly
    Government funded appliances have attended national incidents such as the major flooding during the summer of 2007 as well as being used at
    incidents locally.
  • An ‘Operational Learning System’ has been developed to allow for experience gained at incidents to be analysed and where necessary make
    changes to training, equipment and procedures.
  • Our debrief process, where we look at how well incidents have been dealt with has been improved, and the results of these debriefs will be analysed
    for trends and patterns.
  • A new Command inspection programme is being implemented which will measure the knowledge, skills and understanding of the teams within each

  Diving Unit

  Diving is not a statutory duty of the Fire & Rescue Service. In view of this and following a review of its operation, the unit was removed from service in 2007
  and the costs associated with maintaining this function have been redirected to other areas. The vehicle that was used to support the diving unit has
  now been refurbished as a line rescue unit and operates from Morriston. This equipment is used to assist in meeting our statutory duties for providing safe
  systems of work for our staff when working at height.

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Last year’s plan - What we are doing
In last year’s action plan we asked for your views on two main areas,

• Reducing risk in the Upper Amman and Upper Swansea Valleys.
• Changing the shift pattern our firefighters work on full time stations.

The Fire Authority has made its decision on the improvements to the service we provide in these areas following
consideration of all the comments made during the consultation process we carried out last year.

The Fire Service Emergency Cover (FSEC) computer system is used to provide the Authority with information on risk,
and has been reviewed by a team of Welsh Assembly Government approved consultants. The review found that
good progress had been made on the development of the system and that it was used in a sound and structured
way to provide options for risk reduction in the Upper Amman and Upper Swansea valley areas.

These changes have already started and the projects to deliver improvements are underway.

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Draft Risk Reduction Action Plan 2009/10

  Safer Valleys Project
  A project has been set up to deliver improvements to our service in the Upper Amman and Upper Swansea Valley areas. The project has been named
  the ‘Safer Valleys Project’ to reflect the Authority’s continued commitment to improving safety in all of these areas. The project will deliver the following

  • The ‘on station’ crewing at Pontardawe will correspond with the periods of greatest risk and activity whilst maintaining 24 hour operational availability.
  • Establish a new Community fire station in the Upper Amman Valley to make these communities safer.
  • Move the second fire engine currently provided at Ammanford to the proposed new station in the Upper Amman Valley.

  A project manager has been appointed to drive the work and a project team will plan in detail the changes in order to deliver improvements. A detailed
  project plan has been drawn up taking into account all aspects of these changes and the Authority will closely monitor progress.

  The project is currently at an early stage; options for potential sites for the new community station in the Upper Amman Valley are being assessed and
  discussions are ongoing with local agencies and services to ensure that the new facility meets all needs. The recruitment and support of a crew for the
  new station will also be a priority and we will work with the community to achieve this.

  This is an innovative project and the new facility will be a community based resource used for a wide range of activities. The project has close links with
  our partner agencies and will work with other regeneration strategies in the area to improve overall Community regeneration in these areas.

  An improved system for crewing Pontardawe Fire Station to reflect the periods of greatest risk and activity will be introduced and we will look at the use
  of this site to see if there are opportunities for more joined up working with partner agencies.

  The second fire engine currently stationed at Ammanford and crewed by part time firefighters, will be relocated to the new station in the Upper Amman
  Valley. As part of the project, careful consideration will be made on the best use of staff taking into account the station’s specific responsibilities.

  There is a great deal of work to be done to ensure that everyone affected by these changes is kept involved and informed on what happens next. The
  progress of the plan will be regularly communicated to staff and the community in order that they are kept up to date with developments and to allow
  them to take ownership of the project. The Authority is committed to ensuring that this project will deliver our stated objectives of improving the safety of
  our communities.

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Draft Risk Reduction Action Plan 2009/10

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Draft Risk Reduction Action Plan 2009/10

  Shift Crewed Stations
  The shift system for our staff at full time stations is being changed. These stations will still be crewed by full time
  firefighters 24 hours a day and the changes will improve firefighter safety and make more efficient use of our
  resources. Staff have already provided us with their views on this pattern of working and this information will be used
  to inform the changes.

  A project has been set up to manage the changes to the shift system and a working group comprising of officers
  and staff will draw up detailed proposals on how the new system will operate. Advice and information will also be
  provided from experts in the field and from other Fire & Rescue Services who have already made improvements.
  Representative bodies and the staff themselves will be involved in the process.

  Progress on the project will be regularly communicated to affected staff and the changes will be achieved in

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                           Draft Risk Reduction Action Plan 2009/10

What we want to do in 2009/2010 and beyond
What are your views?

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Draft Risk Reduction Action Plan 2009/10

  Deployment of Staff
  In our 2007/10 overall plan we consulted upon a range of issues linked to the way in which we deploy our front line operational staff be they full time or
  part time and many of the changes we proposed have been introduced as reported in the previous sections.

  The Authority wants to provide better payment arrangements for our staff working the retained duty system (RDS) in order to improve the way that
  RDS staff are paid for their commitment and the additional prevention work they do and to improve flexibility. The Authority is confident that the
  establishment of a new remuneration scheme is the way forward. To provide for an effective and robust payment scheme will require considerable
  investment and this is why it is so important to consider all aspects of the way in which we deploy all of our staff.

  We know that there are better and more flexible ways of working and that rather than review shift crewed, day crewed and retained personnel in
  isolation we need to look at how each interacts with the other throughout the Service area to bring about the best results. This will help bring about the
  efficiency and effectiveness that we strive for in our stated aim of ‘Building Safer Communities’. We recognise that there is considerable work to be done
  that will not be achieved within our current 2007/10 reporting cycle. This work will extend into the next risk reduction planning cycle where we will report
  on our progress and continue with our work on staff deployment.

  We want to provide the right people in the right place at the right time and will continue with our efforts in this area.

  There are some areas of staff deployment within our current plan that remain to be progressed and this section will outline what we want to achieve on
  these objectives in 2009/10.

  Dedicated crews for special appliances

  We will review the crewing options in the Swansea area following the introduction of new appliances.

  A review has already been undertaken as part of our previous risk reduction consultation on the provision of aerial appliances. This review concluded
  that the best option was a single vehicle which combines firefighting and rescue capability with high reach provision.

  The existing aerial appliance for the Swansea area is currently located at Morriston Fire Station and the whole-time crewing level provides for a shared
  crew of two for the aerial appliance and rescue tender as well providing a crew for the first pumping appliance. The new combined appliance is being
  sited at Swansea West fire station and crews are currently being trained to use the vehicle. The new combined appliance will be operational in the
  summer and the old aerial appliance will be removed from service.

  These changes will remove the need for an additional crew for the aerial appliance. The introduction of rescue pumps to the Swansea and Neath Port
  Talbot area will allow us to consider the best use of these posts and the need to direct the resources into other priority areas identified within the 2007/10
  three year plan.

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                                                                                                              Draft Risk Reduction Action Plan 2009/10

Day crewed stations

We propose to move the start time and finish time for day crewed stations to match the greatest risk.

Day crewed stations have full time firefighters on duty at the station during day time hours. Outside of these hours, these crews respond
to incidents from home as part of their retained or part time cover. The hours of full time work for our day crewed stations have some
variations but are generally between 08:30 and 17:30. We know that these hours do not match the busiest incident activity times. The
peak time for incidents is during the early evening and this is the time when the full time crews have gone off duty.

Information provided from earlier consultations and a study of duty times has confirmed that the current hours of duty do not provide
the best use of our resources. We want the hours of duty to reflect the time of greatest risk and propose to move the start time and finish
time for day crewed stations to ensure that these stations are better resourced during the periods of highest activity. These changes will
be made in 2009/2010 following detailed involvement and communication with staff and their representative bodies.

During 2009/10 we intend to combine all these different reviews into one whereby we consider the best ways of deploying all our staff to
ensure the best and most effective use of resources.

We want to ensure we have the right people in the right place at the right time.

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Draft Risk Reduction Action Plan 2009/10
Risk Reduction Plan 2009/10

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                                                                                                                Draft Risk Reduction Action Plan 2009/10

Consultation - How you can have your say on this draft action plan
We want everyone in Mid & West Wales to play a part in shaping their Fire and Rescue Service. Consultation is an important means of engaging with our
key stakeholders on the range of services we provide and is a way of testing our proposals with those most affected and lets us know what you think.

This plan will be consulted upon for 12 weeks from the 6th May 2008 until the 29th July 2008.

We use a range of methods to consult to ensure everyone has the opportunity to have their say:

• Hard copies of the plan are posted to key public parties such as local authorities, town and community councils, other emergency services, other
  agencies, public representatives, employee representatives, Members of Parliament, Assembly Members and the Welsh Assembly Government.
• The plan and background information on the process is available on our Service website along with an electronic means of responding to the
• Each library in Mid & West Wales will be provided with the plan.
• We issue media briefings at the start of the consultation and at regular intervals to ensure that the consultation maintains a high profile.

How do I respond?

•   Fill in the response form and send it to us using the pre-paid envelope.
•   On-line. Go to www.mawwfire.gov.uk.and follow the link to risk reduction planning.
•   Write to the Chief Fire Officer, Mid and West Wales Fire and Rescue Service , Lime Grove Avenue, Carmarthen SA31 1SP.
•   By telephone: Call 0870 6060699 and ask for the Strategic Planning and Performance Department.
•   By e-mail: rrp@mawwfire.gov.uk

Our management of your responses will be undertaken in compliance with the requirements of the Data Protection Act 1998.

What happens next?

At the end of the consultation period all the responses received during this time will be considered by the Fire Authority. A consultation report will be
provided to outline how the Authority has considered the information and how it has been used to shape the final plan.

The Fire Authority will consider the plan at is October 2008 meeting, before it is published by the 31st October 2008. This final plan will also include
improvement and performance information. A copy of the final plan and the consultation report will also be available on the Authority’s website.

                                                                                                                                                            Page 27
Pencadlys Gwasanaeth Tân ac Achub                                               Mid and West Wales Fire and
Canolbarth a Gorllewin Cymru                                                    Rescue Service Headquarters
Heol Llwyn Pisgwydd                                                                       Lime Grove Avenue
Caerfyrddin                                                                                      Carmarthen
SA31 1SP                                                                                          SA31 1SP

Ffôn: 0870 60 60 699                                                                     Tel: 0870 60 60 699
Ffacs: 01267 22 05 62                                                                   Fax: 01267 22 05 62
Ebost: mail@mawwfire.gov.uk                                                      Email: mail@mawwfire.gov.uk
Gwefan: www.mawwfire.gov.uk                                                     Website: www.mawwfire.gov.uk

                                     GWASANAETH TÂN AC ACHUB
                                    Canolbarth a Gorllewin Cymru
                                                                   Mid and West Wales
                                                                   FIRE AND RESCUE SERVICE

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