Motor Fleet Risk Management
Case Study 1
Motor Fleet Risk Management Approach
Studies demonstrate, to all The QBE Motor Fleet Risk Manager agreed a time
businesses that have a vehicle fleet, bound strategic action plan with the objective of
improving locally with a rollout at a later date.
the benefits that can be achieved by
engaging in a Work Related Road Impacts
The local site chosen for
the initial pilot have
Rationale embraced the principle
The Insured specialises in the rental, contract rental that WRRS has a similar
and sale of mobile plant and equipment to a variety of profile to production and
industrial sectors including rail, mineral extraction, quality and have
waste recycling, construction, civil engineering and undergone a serious
industrial rehandling. culture change.
Ownership of the risk
The insured vehicles consist of::- assessment and
• 85 Private Cars Comprehensive Class 3
process has been
• 121 Up to 2T Comprehensive Own Goods delegated to line
• 100 2T-3.5T Comprehensive Own Goods managers and the
• 80 3.5T-7.5T Comprehensive Own Goods
proactively engaged the
• 1 26T GVW Comprehensive Own Goods wider workforce
• 211 Other Third Party Only Own Goods The following impacts were achieved based on 6
The business operates through five divisions which are months pre and post review:
supported by a national network of depots.
At renewal, the Motor Fleet Risk Manager carried out a • Number of claims reduced from 53 to 47 a
Work Related Road Safety review after the QBE EO reduction of 11.3%
Risk Management Essentials Questionnaire had been
• Claims cost reduced from £130,673 to £97,807
completed by the Insured.
a reduction of £32,866 or £25%
The WRRS review was carried out at the Insured’s • Cost per claim July 2008 – June 2009 was
Head Office in order to gauge the programmes £2783
effectiveness and the senior level commitment to
WRRS. • Cost per claim July 2009 – December 2009 is
£1872 a reduction of £911 or 32%
Although there was senior level commitment to the
programme with comprehensive policies and The above impacts are an indication of mutual financial
procedures in place, it was clear that the programme success for both QBE and the Insured.
was not being disseminated at local level.
For further information please contact:
Doug Jenkins – Motor Fleet Risk Manager QBE
Web: QBE EO Motor Fleet Risk Management
Case Study 1/January 2010 Page 1 of 1