Human Resource Management - Get as PDF

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Human Resource Management - Get as PDF Powered By Docstoc
					              Sub: Management                                          Topic: Human Resource Management



              Question:

              Measures to ensure high quality Staffing Process.
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              Tanglewood’s top management is highly committed to improving customer service quality, and
              proposes that simply finding the cheapest way to hire is not sufficient. What measures of
              staffing quality do you think are useful and why?


              Solution:
              Tanglewood’s top management understands that for the retail industry, which works in very
              close contact with the end customer with numerous touch points, having quality employees
              who understand customer service would be a
				
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Description: Measures to ensure high quality Staffing Process: Tanglewood's top management is highly committed to improving customer service quality, and proposes that simply finding the cheapest way to hire is not sufficient.
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