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					Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 2




                   Taxi and private
                   hire training
                   across Merseyside




    Information about the NVQ/BTEC Level 2 Award
    in Road Passenger Vehicle Driving (Community Transport,
    Hackney Carriage/Private Hire Vehicles and Chauffeurs)

                                                            Merseylearn
                                                            Build your skills
Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 3




                What is an NVQ/BTEC Level 2 Award?
                The NVQ Level 2 in Road Passenger Vehicle
                Driving builds on the BTEC qualification in
                transporting passengers by taxi and private
                hire. The course will give you the skills and
                knowledge you need as a professional driver.

                We have designed the course with the help of
                taxi and private hire drivers and we can
                support both new and existing drivers.

                We (the Merseylearn team) are experienced
                taxi and private hire workers and specialist-
                training providers. We will run the course and
                support you through your learning.
    Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 4




                    How will I do my learning – will I have
                    to sit in a classroom?
                    You will need to spend at least 21 hours at
                    the Merseylearn centre or a college to finish
                    your BTEC. The BTEC qualification is worth
                    up to 80% of the full NVQ. You will learn in a
                    modern learning centre, and the course will
f                   include online assessments to help you achieve
                    the full NVQ.

                    The course is very flexible and you will get
                    lots of help and support from us, trained taxi
                    and private hire drivers and your college
                    tutors.
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                If I am applying for a licence for a taxi
                or private hire car, when should I start
                my training?
                You should start your training as soon as
                possible, as you will need to do 21 hours of
                training in our learning centre or a local college.
                If you have a job already, you will have to
                arrange time off to do your training. You can
                get your taxi or private hire qualification
                before you criminal records check comes
                through so that your licence application is not
                delayed. Contact the college in your area to
                book a place on the course. The numbers for
                local colleges are on the back page.

                You may need to do a test to prove how well
                you know local streets, depending on the
Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 6




                licensing authority you are applying to.
                Check this with the licensing section of the
                area where you want to work.

                How much will the course cost me?
                How much it costs depends on your
                circumstances such as whether you:
                • are employed or unemployed;
                • are new to driving taxis and private
                  hire cars;
                • have some experience already;
                or
                • have some qualifications already.

                You will need to check this with one of the
                college administrators. (The phone number
                of your local college is on the back page).
Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 7




                What do I study on the course?
                There are seven parts of the course.

                1 Customer service for passenger transport
                  This covers why customer service is
                  important, what to expect from the
                  customer and what the customer expects
                  from you.

                2 Equality and diversity
                  This covers the law on equal opportunities,
                  what discrimination is and how to be sure
                  you do not discriminate against anyone.

                3 Disability awareness
                  This explains different types of disabilities
                  and the problems they cause for people who
                  use public transport. It tells you how you
    Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 8




                       can help people with disabilities and what
                       types of technology and equipment you
                       could use.

                    4 Transporting passengers
                      This covers the dangers and risks for
                      drivers. It tells you how you should deal
                      with incidents and emergencies and how to
                      use and maintain your vehicle safely.

                    5 Carrying luggage and parcels by taxi
                      This explains what you must do to keep to
                      health and safety rules when you are
                      carrying luggage and parcels.

s
o
Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 9




                6 Reading maps and planning routes
                  This tells you which maps to use, how to use
                  them and how to plan and time your routes.

                7 Taxi and private hire
                  This tells you about the law that applies to
                  hackney taxis and private hire vehicles.
                  This includes making sure your vehicle is
                  properly maintained. We explain what you
                  should do to meet the requirements of
                  your licensing conditions.

                   When you have finished the BTEC, you will
                   do practical on-the-job assessments and
                   take part in professional discussions for
                   your NVQ qualification. The BTEC is the
                   theory part of the NVQ. We will discuss
                   this with you during the course.
    Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 10




                    I am not very good at writing –
e                   will I have to write a lot?
                    Don’t worry and don’t be put off. You will just
                    have to tick the box next to the question you
                    think is correct. If you have problems
                    reading, we and your college tutors will be
                    able to help you with this. Key skills such as
                    communication, information technology and
                    working with numbers, are also an important
                    part of the course so you will be brushing up
                    as your learn.
                    If you would like to improve your Maths,
                    English or IT skills, we can help you to find
                    a course for that too.
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                English is not my first language and I do
                not feel comfortable speaking English.
                Can I still take the qualification?
                Yes, but you may have to improve on your
                English skills first. We and your college will
                be able to help you do this.



                How do I apply for this qualification?
                Phone us or your local college. The numbers
                are on the back page.
                We will make an appointment for you to apply
                for the course, find out more about it, and
                discuss the best way for you to learn.
Applying for a Taxi Licence.qxd   6/6/08   11:09   Page 12




                If I enjoy doing this course, can I get
                more qualifications?
                We and the colleges where you will study
                have lots of information about all sorts of
                different courses. We will be happy to help
                you find another course.
Applying for a Taxi Licence.qxd   6/6/08   11:09    Page 1




           If you want to apply for this course please
               phone the training providers below.

                  Diane Smith at St Helens College
                        Phone: 01744 623521
                  Email: Dianesmith@sthelens.ac.uk

                Trevor Robinson at St Helens College
                       Phone: 01744 623560
                  Email: Trobinson@sthelens.ac.uk

                Julia Callaghan at St Helens College
                       Phone: 01744 623887
                 Email: Jcallaghan@sthelens.ac.uk
                         www.sthelens.ac.uk

           If you need any other information or help,
       please phone Tony Norbury or any member of the
               Merseylearn team at Merseytravel.
           Phone: 0151 330 1269 or 0773 888 7187




                                                   Merseylearn
                                                   Build your skills


                24 Hatton Garden, Liverpool L3 2AN
                     www.merseytravel.gov.uk

				
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