Buffalo State HOSPITALITY ADMINISTRATION Hospitality and Tourism Department Caudell Hall 207 v (716) 878-5913 v www.buffalostate.edu/depts/hospitality Hospitality administration is the study of the skills necessary to manage hospitality facilities such as resorts, hotels, catering and commercial food service operations, clubs, and restaurants. W H AT Y O U ’ L L L E A R N By studying hospitality administration, you’ll learn: v Emerging trends in the hospitality and tourism industry (hotels, resorts, tourism and travel, convention management, casinos and gaming, commercial food service, culinary arts, and club management) Software programs used for inventory management, employee scheduling, and menu planning Culinary skills, including garde-manger specialization and presentation Hotel operations, including front-office, housekeeping, security, and facilities management Accounting and financial concepts and their application to profit and loss in hospitality Marketing principles, including market segmentation and positioning, pricing, promotion, and consumer behavior Tourism management in the global economy Legal issues related to safety, security, sanitation, and responsible beverage service Students may attend graduate school to earn a master of business administration (M.B.A.) or other advanced degree. Entrepreneurial students have opened their own restaurants and catering businesses. Who’s hiring? Accreditation v v Recent graduates have been hired by companies such as AAA, Applebees, Ballantyne Resort, Buffalo Hotel Supply, Darden Restaurants, Delaware North Companies, Erie Community College, Hampton Inn and Suites, Hyatt Hotels, Red Lobster Restaurants, Ritz Carlton Hotel, Sodexo Food Service, and Sysco Food Service. DEGREES, PROGRAMS, A N D D E TA I L S Bachelor of science (B.S.) The hospitality administration program is accredited by the Accreditation Commission for Programs in Hospitality Administration (ACPHA), a specialized accrediting body supported through the International Council on Hotel, Restaurant, and Institutional Education (CHRIE). Fewer than 40 percent of all four-year college hospitality programs have earned this accreditation. Faculty and students Average class size for majors: 25 Student activities: Eta Sigma Delta (national honor society); National Society of Minorities in Hospitality (NSMH); Club Managers Association of America (CMAA); hospitality catering Course sampler v v v v v Students who graduate with a B.S. in hospitality administration have learned the skills necessary for successful hotel and restaurant management. By combining the academic achievement of a bachelor’s degree with practical experience, this program enables graduates to successfully compete for the best positions in the hospitality and tourism industry. The department offers two concentrations: restaurant and institutional management, which focuses on managing food service operations; and hotel tourism management, which focuses on managing hotels, conventions, and convention venues and tourism. Students may select one or both concentrations. Minor A F T E R G R A D U AT I O N Hospitality administration majors are prepared for careers in the hospitality industry as managers of hotels, resorts, restaurants, and tourist destinations. Recent graduates have been hired as commercial food service and catering managers, international travel consultants, hotel front-desk managers, restaurant managers, executive sous-chefs, sales coordinators, and purchasing agents. Typical hiring firms include national and international restaurants and hotels, convention centers, tourist destinations, and schools and colleges. Strategic Marketing in Hospitality v Food and Beverage Management v Computer Applications for Hospitality v Cost Controls in Hospitality v Advanced Human Resource Management in Hospitality v Legal Issues in Hospitality v Sanitation and Safety in Food Service v Multicultural Foods v Alcohol Management Issues v Tourism and World Travel v Hotel Operations v Convention and Meeting Management v Tourism Management v Franchising and Entrepreneurship in the Hospitality Industry v Principles of Management in Food Service Students have the opportunity to earn internationally recognized certification from the Educational Institute of the American Hotel and Lodging Association, and the National Restaurant Association Educational Foundation. The 19-credit-hour hospitality and tourism minor program enables students to enhance their major programs. continued on page two Buffalo State HOSPITALITY ADMINISTRATION F O R M O R E I N F O R M AT I O N Students gain valuable experience working at Campus House, a private club for faculty, staff, and alumni, as part of their upper-level coursework. This state-of-the-art facility is a working restaurant and meeting center. v Page two A B O U T B U F FA L O S TAT E Hospitality and Tourism Department v v (716) 878-5913 Caudell Hall 207 www.buffalostate.edu/depts/hospitality v 1300 Elmwood Avenue Buffalo, New York 14222 Buffalo State College is the largest comprehensive college in the State University of New York (SUNY) system. Our 125-acre campus is located in the city of Buffalo’s museum district, so students enjoy a selfcontained, intimate campus within one of Buffalo’s most exciting neighborhoods. Both on-campus and nearby off-campus housing is available. Admissions Office v v firstname.lastname@example.org www.buffalostate.edu/admissions (716) 878-4017 Moot Hall 110 Related majors Business, dietetics and nutrition, communication, geography, psychology, computer information systems, education Scholarships and awards v v Financial Aid Office v v v v email@example.com www.buffalostate.edu/offices/finaid (716) 878-4901 Moot Hall 230 At Buffalo State, we provide an ideal college experience that includes: v The hospitality administration program offers a number of annual scholarships, including the Panos Scholarship, the Statler Foundation Scholarships, and departmental awards. BEYOND THE CLASSROOM Internships Faculty members who are committed to both scholarship and teaching More than 130 undergraduate programs and 44 graduate programs Work experience through internships, applied research, and community service An athletics program featuring varsity, intramural, and club sports More than 100 diverse student organizations for making friends and developing leadership skills National and international study opportunities—at SUNY tuition rates A wide variety of academic, cultural, and entertainment programs on campus v For graduate studies or certificate programs, contact the Graduate School v v v v v firstname.lastname@example.org www.buffalostate.edu/graduateschool (716) 878-5601 Cleveland Hall 204 v AAA of Western and Central New York, Adam’s Mark, Aramark, the Brookfield Golf and Country Club, the Buffalo Club, the Buffalo Niagara Convention and Visitors Bureau, Caffé Aroma, Delaware North Companies, Hampton Inn, Harry’s Harbour Place Grille, Hershey Park (Pennsylvania), Holiday Inn Amherst, Hyatt Hotel, the Mansion, Marriott Hotel, the Park Country Club, the Radisson Hotel, Red Lobster Restaurants, Rich Products, Seasons Day Spa, the Transit Valley Country Club, Walt Disney World (Florida) The Hospitality and Tourism Department has an advisory board made up of professionals active in the industry. The board ensures that the program focuses on meaningful and timely issues in hospitality administration. v v v www.buffalostate.edu This information is current as of September 2005. The college reserves the right to cancel any course or to change any program content or rules governing curriculum or admissions. Consult the undergraduate catalog for complete information on all undergraduate programs offered by the college. Students with extensive work experience in the hospitality industry may be able to receive college credit for experiential learning.