CFESA Code of Ethics Complaint Process
A. Complaints may be filed against CFESA members for violations of the
CFESA Code of Ethics.
B. The complaint must be filed in writing and addressed to the Executive
Director. The complaint must contain the following language as the final
paragraph of the complaint. The complaint must be signed by the
complainant, stating their title, along with the Owner of the company if
not the same person.
“I declare that to the best of my (our) knowledge and belief, my
(our) allegations in this complaint are true. I agree not to hold
CFESA or any member of the Executive committee or board,
liable for the outcome of said complaint. I also understand that a
copy of this complaint and any documentation submitted to
support the complaint will be submitted to the alleged violating
member for response.”
The Executive Director will distribute the complaint to the committee for
handling. Any member of the Executive committee or Board, whose
company is involved in a case before the committee, will be excused from
any involvement with the committee or the Board on the matter.
C. The complaint shall include the following information:
a. Description of the violation and specific point of the code that was
b. Documentation (proof) of the violation.
D. The committee shall review the complaint and determine if it has merit or
not. If it does they will follow the process set out in remainder of this
document. If it does not, they will notify the complainant with an
explanation of the reasoning why.
E. The complaint, having been found to have merit, shall be copied and sent
to the person alleged to have committed the infraction. They shall be
given 15 calendar days in which to respond IN WRITING to the
complaint. The response shall include all supporting documentation.
Failure to respond within the prescribed period of time may result in a
F. The complainant should then receive a copy of the response from the
alleged offending party and given 15 calendar days to respond in writing.
(This needs to be handled in a manner which maintains a tone of
neutrality, not presuming innocence or guilt of either party)
G. A copy of the complaint and the two responses shall be sent to the CFESA
Executive Committee for review. Upon due consideration, the Executive
Committee will render its opinion to the CFESA Board of Directors. All
decisions involving a complaint shall be based on factual information
presented to the Executive Committee. The opinion of the Executive
Committee, the complaint and the two responses will be submitted to
CFESA’s legal counsel for review prior to the special meeting of the Board
H. At the next scheduled meeting or by a special meeting called by the Board
President, the Board shall rule on the complaint and these findings shall
be reported immediately to all concerned parties.
Approved August 27, 2006