Docstoc

GRANVILLE TOWERS RESIDENT ASSISTANT APPLICATION - DOC

Document Sample
GRANVILLE TOWERS RESIDENT ASSISTANT APPLICATION - DOC Powered By Docstoc
					   Granville Towers
Summer Conference
Assistant Application




                                                   Last Updated: 2/7/2010




                                                                            1
 Granville Towers Resident Assistant Application
Personal Information Sheet

Full Name: _____________________________                             Expected Grad. Date: ________

Local Mailing Address: ___________________________________________________

Local Phone: ___________                   Social Security Number: ____-______-____

PID: ____________________                            Email Address: __________________

Are you legally authorized to work in the United States? Yes                         No 

Year in School (CIRCLE ONE):               FR        SO       JR     SR   GR

Where have you lived while at UNC-CH?

             FR        __________________                     SO     __________________

             JR        __________________                     SR     __________________

             GR        __________________

Current GPA: _________                     Major Field of Study: _________________________

Are you in a fraternity or sorority? Yes                     No 

             If yes, are you active? Yes                     No 




Waiver of Access to G.P.A.

To insure fairness to all applicants, we request the right to check your grade point
average with the Department of Records and Registration at UNC-CH. Any applications
not providing this information will be considered incomplete. Applications must be
complete to continue the process.

I have read the above statement and I hereby give permission to Granville Towers to
obtain my overall G.P.A. from the Department of Records and Registration at UNC-CH.

Date:_______________                       PRINT NAME: ______________________________

                                           SIGNATURE: _______________________________




                                                                                                 2
            Granville Towers Resident Assistant Application
Instructions

1. Please answer the six questions to the best of your ability. Responses should be
   typed on separate paper. Please include the question number and question before
   each response. Please limit total response to all four questions to three (3) double
   spaced pages.

2. Staple this personal information sheet and your GPA access waiver to your essay
   responses. Keep the Summer Conference Assistant job description for your
   records.

3. Please turn in your completed application form at the South Desk no later than
   5:00pm on Friday, March 11, 2005.




Questions

Please respond to the following questions; be concise and specific. Please use
concrete examples where appropriate.


1)    John and Jane Doe ask you why they should live at Granville Towers, please
      respond.

2)    Describe your past work experiences and tell us how you see those experiences
      contributing to your success as an SCA. Be specific where necessary.

3)    Is there any additional information that you would like us to know in considering
      your application?

4)    Have you ever attended a summer camp? If so, what kind of experience did you
      have?

5)    This job will require you to work as a team member. Please describe any team
      experiences. How do you handle a situation when a teammate is not “pulling
      his/her weight”?

6)    Why do you wish to be a part of the Granville Towers staff and why should we
      hire you?




                                                                                          3
            Granville Towers Resident Assistant Application
Dear Applicant,

Thank you for applying for the Summer Conference Assistant (SCA) position at
Granville Towers for the Summer of 2005. I am excited about talking to each and every
one of you.

One key date that you need to be aware of is Monday, March 7, 2005. At 9:00pm we
are having an interest meeting for anyone interested in the SCA position and
responsibilities. Attendance to this meeting is highly recommended.

Again, thank you for your interest in the Granville Towers Summer Conference
Assistant program. Please note the following instructions for the application and follow
them completely.

Sincerely,




LaNiece Dillon

GRANVILLE TOWERS




                                                                                           4
             Granville Towers Resident Assistant Application
Roles and Expectations of
Summer Conference Assistants (SCAs)
Job Summary

          The Summer Conference Assistants (SCAs) are responsible for preparing their respective rooms and halls
prior to camp move-in and maintain proper supervision over their hall. SCAs will also assist other SCAs in the
preparation of rooms and halls. Preparation of rooms may include, but is not limited to the following: moving
furniture, vacuuming, dusting, cleaning bathrooms, making beds, removing trash, distributing linens, dining room
set-up/clean-up, preparing food, and any general housekeeping or maintenance which may occur. The SCAs will
work closely with the Summer Conference Coordinators (SCCs) and Summer Conference Director concerning
camps/conferences that reside on their halls. Summer School Student Resident Assistants will establish a college
atmosphere for their hall(s), which includes various activities. Summer School Student RAs will also help in the
preparation of other rooms and floors.


General Roles and Expectations for the Summer Conference Assistants

         The roles that SCAs play in their position fall into very broad categories. The SCA is expected to interact
with each member of Management, other SCAs, the SCCs, as well as all Summer Conferences/Camps. Each SCA
will be assigned various camps/conferences to help with check-in and check-out. Each SCA should familiarize
themselves with the dates and location of each camp/conference.




Duties and Responsibilities of the
Summer Conference Assistant
Terms of Employment

         All Summer Conference Assistant appointments are made for the summer and are contingent
upon satisfactory performance and compliance with all policies and procedures. Compensation includes
a single room and all meals regularly served to the residents. SCAs are responsible for their own meals
during dining service close down periods. SCAs requiring parking will be provided a permit to be used
exclusively by the assigned SCA. There may be times throughout the summer that SCAs may be
required to have a temporary roommate. Dates of employment are May 12, 2005 – August 12, 2005.

Staff Meetings

         All Summer Conference Assistants must attend MANDATORY biweekly staff meetings within
their Tower to discuss scheduling, upcoming duties, policies, and share information and ideas. This
meeting will be every other Monday at 5:30 PM. SCA class schedules and outside commitments must
take this time into consideration. SCAs should plan on at least an hour or more for this meeting. In
addition, periodic meetings of the entire SCA staff will be conducted with various department heads.
Since punctuality affects everyone, it is important that all SCAs are ON TIME and prepared for all
meetings. SCAs are expected to promote staff unity and participate in all functions designed to further
unity and teamwork among the staff. Absences must be approved, in advance, by the Summer
Conference Director for All-Tower meetings and by the Tower Manager (TM) for tower meetings.

                                                                                                                       5
                Granville Towers Resident Assistant Application
Availability

         Summer Conference Assistants are expected to be readily available. All SCAs are required to
remain on the property a minimum of four evenings during the week. SCAs must be on their assigned
floors by 3:00am. SCAs should answer their phones so that they may be reached.

Leave Requests and Vacations

    If a Summer Conference Assistant is planning to be away from Granville Towers overnight, he/she
must fill out a leave request and leave the completed form with a Summer Conference Coordinator at
least 48 hours prior to departure. If form is not submitted 48 hours in advance, the request may be
denied. This information is needed to contact staff members in the event of an emergency. After a leave
request is submitted, SCAs must receive approval notice before departing Granville Towers.

Exceptions to the above routine approval:
 Only one-half of the SCA staff may be gone from the building on any weekend.

   Each SCA is permitted to leave two weekends (Friday – Sunday) and have two overnights
(weekdays) a semester. SCAs are NEVER to be absent overnight from the building without prior
approval from the SCCs.

Time Commitments

        As a Summer Conference Assistant, any other activity that significantly affects your time away
from the property must be approved IN ADVANCE by the Summer Conference Director. This includes
outside employment, membership in campus clubs/organizations, involvement in fraternities/sororities,
etc. Permission for other time commitments may be revoked at any time if the SCA’s job responsibilities
are negatively affected. The Summer Conference Director must authorize any of these commitments that
should require in excess of 15 hours per week of your time.

Grade Policy

        Summer Conference Assistants should be able to maintain a proper balance between their
academic requirements, job responsibilities, and personal relationships. As such, SCAs are required to
maintain a GPA of at least 2.5 while enrolled as a student at the University of North Carolina at Chapel
Hill. SCAs are required to provide transcripts upon request of the Summer Conference Director.

On-Call Duty

        The Summer Conference Director will distribute On-Call duties among the Summer Conference
Assistants. One SCA in each building is assigned On-Call duty each night from 4:30 p.m. to 8:00 a.m.
Monday – Friday and 8:00 a.m. to 8:00 a.m. Saturday and Sunday. While On-Call, SCAs are required to:
     Remain on the property at all times and ALWAYS carry the walkie-talkie with them. The SCA On-
        Call should be in contact with the front desk at all times.
     Be on time for assigned duty shifts.
     Give sales tours when needed to assist the leasing agent and/or marketing interns.
     Perform at least two night inspection tours (“rounds”) between 10:00 p.m. and 4:00 a.m. Sunday
        through Saturday. A “rounds sheet” must be completed with each tour and should be turned into
        the Tower Manager’s box.
     Give the Desk Attendants and other SCAs breaks to eat as arranged.
     Respond to any problem(s) that may arise. Examples of these problems include cleaning
        unsafe/unsanitary messes, correcting floods, backing up fellow staff members in confrontational
        situations, making beds, vacuuming, dusting, letting locked-out summer school residents into
        their rooms, responding to emergencies, etc.
     Inspect the file box for missing keys and inform the respective Tower Manager and SCCs of such.

                                                                                                           6
               Granville Towers Resident Assistant Application
       Be in full control of all senses while on duty.
       Find coverage from other SCAs if they must leave the property (15 minutes maximum).

It is the responsibility of the SCA to remember his/her own On-Call shifts and to BE AVAILABLE AT ALL
TIMES. Since On-Call will require a substantial time commitment, SCAs need to adjust their schedules to
accommodate that time and make productive use of it. SCAs should make arrangements to switch On-
call duties with other staff members if their schedules require them to be away from the building for any
extended period of time. During the shift, the SCA is to wear a Granville Towers Staff shirt and his/her
nametag.

Desk Duty

        The Summer Conference Director will distribute desk duties between the Summer Conference
Assistants. One SCA in each building is assigned desk duty each night from 5:00 p.m. to 12:00 a.m.,
12:00 a.m. to 4:00 a.m., and 4:00 a.m. to 8:00 a.m. SCAs are expected to know and abide by all policies
and procedures contained in The Granville Towers Desk Attendant Manual and to maintain order in the
lobby areas. Any changes in the assigned SCA desk schedule must be approved in advance by a
Summer Conference Coordinator. Appropriate desk attire per the DA manual is required.

        Scheduling Example:
               Brian – 5:00 pm – 12:00 am
               Chris – 12:00 am – 4:00am
               Liz – 4:00 am – 8:00 am

Leasing Agent

         All Summer Conference Assistants will be assigned to work marketing duties from 10:00 a.m. to
5:00 p.m. on a Saturday and/or Sunday in the summer as a Leasing Agent. As Leasing Agents, SCAs
are expected to be properly dressed and represent Granville Towers’ sales efforts. During the assigned
shifts no one is permitted in the leasing office except other staff members. SCAs are responsible for
“selling” Granville Towers at all times while employed and may be called upon to give sales tours at other
times if necessary. Included in this responsibility will be student and parent tours, and interaction with the
CTOPS program.

Weekly & Other Reports

          All Summer Conference Assistants are required to submit a DETAILED weekly report by
5:00 p.m. each Monday. Please think about what information needs to be shared with the management
staff or the other department heads. This report should include suggestions, complaints, concerns, and
observations of Dining Services, Housekeeping, Maintenance, the Business Office, Camps, etc. Please
put some time and thought into these since they are an important tool for the management team. All
paperwork (i.e. forms, check-in materials, floor charts, etc.) is expected to be complete and submitted ON
TIME. Delaying administrative paperwork affects the entire staff.


SCA Committees

        SCAs are assigned to various SCA Committees: Blood Borne, Social, and CTOPS are examples
of these committees. SCAs are expected to be active members of their committees for the purpose of
improving our services.

Your Floor

       Summer Conference Assistants are expected to take pride in their floors and in Granville Towers.
SCAs are required to check all rooms before EVERY check-in for any housekeeping or maintenance
problems and verify that all keys work in the assigned locks. SCAs are responsible for preventing
                                                                                                             7
               Granville Towers Resident Assistant Application
damage to Granville Towers’ property and for reporting all damages to the respective Tower Managers
and Summer Conference Coordinators. SCAs should keep their floors neat and clean at all times. If
trash is in the hall, don’t say, “It’s housekeeping’s responsibility”, take the initiative to resolve this issue.
SCAs should also help maintain the appearance of their hallways by removing old flyers, signs, staples,
etc. from the walls, lounges, and elevator lobbies.

Communication

         All Summer Conference Assistants are required to communicate DAILY with their Tower
Managers as well as the Summer Conference Coordinators. TMs/SCCs encourage all SCAs to drop by
and welcome all visits. All SCAs should inform their Tower Managers of all damages and any problems
involving campers/construction crews. All administrative tasks that are vital to staff communications (e.g.
weekly reports, On-Call reports, Incident Reports, etc.) should be completed ON TIME and reviewed with
TMs/SCCs.

Mailboxes

        Since open and frequent communication is necessary for a successful operation, Summer
Conference Assistants are expected to check their mailboxes, several times everyday. In addition, SCAs
should respond to messages promptly and deliver messages as needed.

Summer Conference Assistant Training

        All Summer Conference Assistants must attend MANDATORY orientation and training sessions
conducted at the beginning of the first summer session from 9:00 am, May 12, 2005 – May 19, 2005.
These sessions will cover vital information that is needed for the SCA job as well as prepare the resident
rooms for the first summer conferences. SCAs are required to attend all activities and to BE ON TIME for
all scheduled events. SCAs should contact the Summer Conference Director for approval if there are
ANY conflicts with these mandatory training sessions.

Miscellaneous Duties

          The above is a thorough, although incomplete, list of duties and expectations. The Summer
Conference Assistants may be called on to perform additional duties as needed. Hurricanes, power
outages, floods, or other weather conditions may cause the dining room to be shorthanded. SCAs are
required to assist during such events/emergencies. As much advance warning as possible for these
situations will be given, but SCAs should be understanding and flexible during emergency situations.
          SCAs are also responsible for assisting in cleaning-up biohazard spills, working uncovered desk
shifts, cleaning up broken glass, moving mattresses, and other manual labor as necessary.


Supervision

        Summer Conference Assistants are under the direct supervision of the Summer Conference
Coordinators, Tower Managers, Assistant General Manager, and General Manager. Performance will be
evaluated during the term of employment. SCAs are expected to comply with all reasonable requests
from the General Manager, Assistant General Manager, Tower Managers, Summer Conference
Coordinators, and other department heads of Granville Towers.




                                                                                                                    8
                Granville Towers Resident Assistant Application

				
DOCUMENT INFO